Netgear C6300BDCable Modem Router user manual

: June 7, 2024
: Cox

Table of Contents

Netgear C6300BDCable Modem Router
Modem Information
Highest Service Level
Front View
Back View
MAC Address
Troubleshooting
Manufacturer Resources
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Netgear C6300BDCable Modem Router

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Modem Information

DOCSIS 3.0 Dual Band WiFi Modem

8×4 channel bonding with speeds of up to 150 Mbps

Cox recommends a DOCSIS 3.0 16×4 or higher modem

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Highest Service Level

Preferred 150

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Front View

Click to enlarge.

| | After the WiFi modem is successfully registered on the network, the Power , Receive , Send , and Online indicators illuminate continuously to indicate that the cable modem is online and fully operational.
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Back View

Click to enlarge.

| | The Netgear C6300BD includes the following connection ports:

RESET – Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your WiFi modem. See Netgear’s support article for steps on how to reset your device to factory settings.
LAN 1-4 (Gigabit Ethernet 1-4 also known as LAN 1-4) – Four 10/100/1000 auto-sensing RJ-45 ports. Connect devices on your LAN (Local Area Network) such as a computer, hub or switch to these ports. Only one port is active at a time.
USB – Connect a USB hard drive or flash drive to this USB 2.0 port.
Coax / WAN – Connect your coaxial cable line to this port.
AC IN – Connect the supplied power cord to this port.

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MAC Address

Click to enlarge.

| | The information below is usually found on a sticker located on the bottom of the WiFi Modem.

The Serial is the serial number of the C6300BD WiFi Modem.
The CM MAC is the MAC address of the C6300BD WiFi Modem.

Troubleshooting

The lights indicate the current status of your WiFi Modem. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem

2.4 GHz

| Solid Green| None. WiFi is enabled at the 2.4 GHz frequency.
Blinking| None. Data is flowing.
Off| WiFi radio is disabled or not plugged in. To enable or disable the radio (2.4Ghz and 5 GHz), press and hold the WLAN button for three seconds.
5 GHz

| Solid Green| None. WiFi enabled at the 5 GHz frequency
Blinking| None. Data is flowing.
Off| WiFi radio is disabled or not plugged in. To enable or disable the radio (2.4Ghz and 5 GHz), press and hold the WLAN button for three seconds.
Power

| Off| No power. Verify all cable connections and try resetting the modem.
Solid Green| None.
Blinking| Performing a power-on self-test
Red| Performing a self-test or the thermal cutoff circuit has been triggered
DS

(Downstream)

| Blinking Green| Scanning for downstream channel – Verify all cable connections and try resetting the modem.
Solid Green| None. Connection from the computer to the Internet established on one channel
Solid Blue| None. Operating on more than one channel (downstream bond mode)
Off| No downstream channel locked
US

(Upstream)

| Off| Upstream channel inactive – Verify all cable connections and try resetting the modem.
Blinking Green| Scanning for upstream channel – Verify all cable connections and try resetting the modem.
Solid Green| None. Connection from the Internet to the computer established on one channel
Solid Blue| None. Operating on more than one channel (upstream bond mode)
Online

| Off| No connection. Verify all cable connections and try resetting the modem.
Solid Green| None. Cable WiFi modem operational
Slow Blink| None. Cable WiFi modem receiving DHCP information
Fast Blink| None. Cable WiFi modem downloading a configuration file
LAN 1 – 4

| Off| No WiFi client is associated with the cable modem via WPS. Enable WiFi.
Blinking Green| None. WPS is in discovery mode; LED blinks for up to 2 minutes.
Solid Green| None. WPS configuration is successful.
WiFi

| Off| WiFi card is disabled. Enable WiFi by pressing this button for 3 seconds.
Blinking Green| None. Data is flowing
Solid Green| None. WiFi is enabled.