Zoom 5345 Telephonics Cable Modem user manual
- June 7, 2024
- Cox
Table of Contents
Zoom 5345 Telephonics Cable Modem
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Modem Information
DOCSIS 3.0 Cable Modem
8×4 channel bonding with speeds of up to 150 Mbps on a wired connection
Cox recommends a DOCSIS 3.0 16×4 or higher modem
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Highest Service Level
Preferred 150
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Front View
| | After the cable modem is successfully registered on the network, the
Power , DS , US , and Online indicators illuminate
continuously to indicate that the cable modem is online and fully operational.
| |
Back View
| | The Zoom 5345 includes the following connection ports.
- ON / OFF – Turns the modem on and off
- POWER – Connects to the power adapter
- RESET – Press and hold this recessed button at least 10 seconds to restore to factory defaults and reboot the modem
- LAN – Connects devices to the 10/100/1000 Ethernet port
- CABLE – Connects to a coaxial cable
| |
MAC Address
| | MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
Troubleshooting
The lights indicate the current status of your modem. To troubleshoot any connection problems, use the table below.
| Modem Light | Status | Problem |
|---|---|---|
| Power LED | On | None. The modem is powered on |
| Off | No power. Verify power supply connections and electrical outlet. Ensure |
the outlet is not connected to a switch. Press the ON/OFF button on the
back of the modem to ensure it is turned on.
DS LED| Solid Blue| None. Multiple downstream channels are in use.
Blinking Blue| None. Negotiating multiple downstream bonded channels
Solid Green| None. One downstream channel is in use.
Blinking Green| None. Scanning for downstream channels
US LED| Solid Blue| None. Multiple upstream channels are in use.
Blinking Blue| None. Negotiating multiple upstream bonded channels
Solid Green| None. One upstream channel is in use.
Blinking Green| None. Scanning for an upstream channel
Off| No upstream channels are in use. Verify all cable connections and try
resetting the modem.
Online LED| On| None. The modem is online.
Blinking| None. The modem is registering a connection.
Off| The modem is offline. Verify all cable connections and try resetting the
modem.
LAN LED| Green| None. A device is connected to the Ethernet port and is
using 1 Gbps LAN speed.
Amber| None. A device is connected to the Ethernet port and is using 10 or 100
Mbps LAN speed.
Blinking| None. Data is being transferred over the Ethernet connection.
Off| No device is connected. Verify all cable connections and try resetting
the modem.
Manufacturer Resources
For more detailed technical information on the Zoom 5345, refer to ZoomMotorola5345_QuickStart [PDF].