Motorola MB8611 Cable Modem user manual

June 7, 2024
Cox

Motorola MB8611 Cable Modem

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Modem Information

DOCSIS 3.1 Cable Modem

32×8 channel bonding

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Highest Service Level

Gigablast

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Front View

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| | After the cable modem is successfully registered on the network, the Power , Downstream , Upstream , and Online indicators illuminate continuously to indicate that the cable modem is online and fully operational.
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Back View

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| | The Motorola MB8611 has the following ports and buttons available on the back of the modem.

  • RESET – Press and hold this recessed button at least 10 seconds to restore to factory defaults and reboot the modem
  • ETHERNET LAN – Connects a device to the Ethernet port
  • COAX – Connects to a coaxial cable
  • ON / OFF – Turns the modem on and off
  • POWER – Connects to the power adapter

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MAC Address

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| | MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F).A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.

Modem Light Status Problem

Power

| Green| None. The modem is powered on.
Off| No power. Verify power supply connections and electrical outlet. Ensure the outlet is not connected to a switch. Press the ON/OFF button.
Downstream

| Solid Blue| None. Two or more downstream channels are in use.
Blinking Blue| Negotiating multiple downstream bonded channels. Verify all cable connections and try resetting the modem.
Solid Green| None. One downstream channel is in use.
Blinking Green| Scanning for downstream channels. Verify all cable connections and try resetting the modem.
Upstream

| Solid Blue| None. Two or more upstream channels are in use.
Blinking Blue| Negotiating multiple upstream bonded channels. Verify all cable connections and try resetting the modem.
Solid Green| None. One upstream channel is in use.
Blinking Green| Ranging in progress. Verify all cable connections and try resetting the modem.
Off| No upstream channels are in use. Verify all cable connections and try resetting the modem.
Online

| Green| None. The modem is online with DOCSIS 3.0.
Blue| None. The modem is online with DOCSIS 3.1.
Blinking| None. The modem is trying to go online. Verify all cable connections.
Off| The modem is offline. Verify all cable connections and try resetting the modem.
LAN

| White| None. Ethernet connected at 100BT.
Green| None. Ethernet link at 1GE.
Blue| None. Ethernet link at 2.5GE.
Blinking| None. Ethernet data is flowing.
Off| No device is connected. Verify all cable connections.
Rear Panel Ethernet LAN Port(s)| Blinking| None. Ethernet data is flowing.
Green| Connected at 2.5GE
Amber| Connected at 100 Mbps or 1 GE
Off| No device is connected. Verify all cable connections.

Manufacturer Resources

For more detailed technical information on the MB8600, use the resources below.

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

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