Linksys CG7500 High Speed DOCSIS 3.0 Cable Modem Router user manual
- June 7, 2024
- Cox
Table of Contents
Linksys CG7500 High Speed DOCSIS 3.0 Cable Modem Router
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Modem Information
DOCSIS 3.0 Dual Band AC 1900 WiFi Modem
24×8 channel bonding
To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required
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Highest Service Level
Ultimate 500
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Front View
| | After the cable modem is successfully registered on the network, the
Power , Receive , Send , and Status indicators illuminate
continuously to indicate that the cable modem is online and fully operational.
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Back View
| | The modem includes the following connection ports:
- POWER – Connects to the power adapter
- ETH – Provides internet access to a single device. Only one port is active at a time.
- CABLE – Connects to a coaxial cable
- USB – Connect devices through the USB port to share data with the modem.
- Reset – Press the recessed Reset button for at least 10 seconds to do a factory reset of the modem. login/Reset instructions
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MAC Address
| | The information below is usually found on a sticker located on the bottom of the modem.
- The S/N is the serial number of the Linksys CG7500.
- The MAC is the MAC address of the Linksys CG7500.
Troubleshooting
The lights indicate the current status of your device. To troubleshoot any connection problems, use the table below.
| Modem Light | Status | Problem |
|---|---|---|
| Power | On | Lights up green when the modem router is powered on. |
| Off | No power. Verify power supply connections and electrical outlet. Ensure |
the outlet is not connected to a switch. Press the Power ON / OFF button on
the back of the modem to ensure it is turned on.
Receive| Solid Blue| Light is solid blue during multichannel bonding.
Solid Green| Light is solid green when the modem router is receiving data from
the cable network.
Blinking| Light blinks green while the modem router is searching for a
connection over the cable network.
Send| Solid Blue| Light is solid blue during multichannel bonding.
Solid Green| Light is solid green when the modem router is sending data to the
cable network.
Blinking Green| Light blinks green while the modem router is searching for a
connection over the cable network.
Off| No upstream channels are in use. – Verify all cable connections and try
resetting the modem.
Status| On| Lights up green when the modem router has an internet connection.
Blinking| Flashes green while the modem router is establishing the internet
connection.
Off| The modem is Offline. Verify all cable connections and try resetting the
modem.
2.4 GHz| On| Light is solid green when broadcasting 2.4 GHz signal.
Blinking| Light blinks when the modem router is actively sending or receiving
data over the network.
Off| No device is connected or the device is disabled. Verify all cable
connections and try resetting the modem.
5 GHz| On| Light is solid green when broadcasting 5 GHz signal.
Blinking| Light blinks when the modem router is actively sending or receiving
data over the network
Off| No device is connected or the device is disabled. Verify all cable
connections and try resetting the modem.
USB| On| Light is solid green when the modem router is connected to a device
through the USB port.
WPS| On| Light is solid green when a Wi-Fi Protected Setup™ connection is
successfully established.
Blinking| Light blinks slowly while WPS is setting up a connection, and blinks
rapidly if an error occurs.
Off| Light is off when WPS is idle.
Manufacturer Resources
For more detailed technical information on the Linksys CG7500, refer to the following.
- Linksys_CG7500_Data_Sheet_LNKPG-00372_RevA00 [PDF]
- Linksys_CG7500_QSG_Draft_B00 [PDF]
- Linksys_CG7500_User_Guide_Draft_A00 [PDF]
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