Linksys CG7500 High Speed DOCSIS 3.0 Cable Modem Router user manual
- June 7, 2024
- Cox
Table of Contents
Linksys CG7500 High Speed DOCSIS 3.0 Cable Modem Router
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Modem Information
DOCSIS 3.0 Dual Band AC 1900 WiFi Modem
24×8 channel bonding
To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required
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Highest Service Level
Ultimate 500
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Front View
| | After the cable modem is successfully registered on the network, the
Power , Receive , Send , and Status indicators illuminate
continuously to indicate that the cable modem is online and fully operational.
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Back View
| | The modem includes the following connection ports:
- POWER – Connects to the power adapter
- ETH – Provides internet access to a single device. Only one port is active at a time.
- CABLE – Connects to a coaxial cable
- USB – Connect devices through the USB port to share data with the modem.
- Reset – Press the recessed Reset button for at least 10 seconds to do a factory reset of the modem. login/Reset instructions
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MAC Address
| | The information below is usually found on a sticker located on the bottom of the modem.
- The S/N is the serial number of the Linksys CG7500.
- The MAC is the MAC address of the Linksys CG7500.
Troubleshooting
The lights indicate the current status of your device. To troubleshoot any connection problems, use the table below.
Modem Light | Status | Problem |
---|---|---|
Power | On | Lights up green when the modem router is powered on. |
Off | No power. Verify power supply connections and electrical outlet. Ensure |
the outlet is not connected to a switch. Press the Power ON / OFF button on
the back of the modem to ensure it is turned on.
Receive| Solid Blue| Light is solid blue during multichannel bonding.
Solid Green| Light is solid green when the modem router is receiving data from
the cable network.
Blinking| Light blinks green while the modem router is searching for a
connection over the cable network.
Send| Solid Blue| Light is solid blue during multichannel bonding.
Solid Green| Light is solid green when the modem router is sending data to the
cable network.
Blinking Green| Light blinks green while the modem router is searching for a
connection over the cable network.
Off| No upstream channels are in use. – Verify all cable connections and try
resetting the modem.
Status| On| Lights up green when the modem router has an internet connection.
Blinking| Flashes green while the modem router is establishing the internet
connection.
Off| The modem is Offline. Verify all cable connections and try resetting the
modem.
2.4 GHz| On| Light is solid green when broadcasting 2.4 GHz signal.
Blinking| Light blinks when the modem router is actively sending or receiving
data over the network.
Off| No device is connected or the device is disabled. Verify all cable
connections and try resetting the modem.
5 GHz| On| Light is solid green when broadcasting 5 GHz signal.
Blinking| Light blinks when the modem router is actively sending or receiving
data over the network
Off| No device is connected or the device is disabled. Verify all cable
connections and try resetting the modem.
USB| On| Light is solid green when the modem router is connected to a device
through the USB port.
WPS| On| Light is solid green when a Wi-Fi Protected Setup™ connection is
successfully established.
Blinking| Light blinks slowly while WPS is setting up a connection, and blinks
rapidly if an error occurs.
Off| Light is off when WPS is idle.
Manufacturer Resources
For more detailed technical information on the Linksys CG7500, refer to the following.
- Linksys_CG7500_Data_Sheet_LNKPG-00372_RevA00 [PDF]
- Linksys_CG7500_QSG_Draft_B00 [PDF]
- Linksys_CG7500_User_Guide_Draft_A00 [PDF]
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