Linksys CG7500 High Speed DOCSIS 3.0 Cable Modem Router user manual

June 7, 2024
Cox

Linksys CG7500 High Speed DOCSIS 3.0 Cable Modem Router

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Modem Information

DOCSIS 3.0 Dual Band AC 1900 WiFi Modem

24×8 channel bonding

To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required

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Highest Service Level

Ultimate 500

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Front View

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| | After the cable modem is successfully registered on the network, the Power , Receive , Send , and Status indicators illuminate continuously to indicate that the cable modem is online and fully operational.
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Back View

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| | The modem includes the following connection ports:

  • POWER – Connects to the power adapter
  • ETH – Provides internet access to a single device. Only one port is active at a time.
  • CABLE – Connects to a coaxial cable
  • USB – Connect devices through the USB port to share data with the modem.
  • Reset – Press the recessed Reset button for at least 10 seconds to do a factory reset of the modem. login/Reset instructions

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MAC Address

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| | The information below is usually found on a sticker located on the bottom of the modem.

  • The S/N is the serial number of the Linksys CG7500.
  • The MAC is the MAC address of the Linksys CG7500.

Troubleshooting

The lights indicate the current status of your device. To troubleshoot any connection problems, use the table below.

Modem Light Status Problem
Power On Lights up green when the modem router is powered on.
Off No power. Verify power supply connections and electrical outlet. Ensure

the outlet is not connected to a switch. Press the Power ON / OFF button on the back of the modem to ensure it is turned on.
Receive| Solid Blue| Light is solid blue during multichannel bonding.
Solid Green| Light is solid green when the modem router is receiving data from the cable network.
Blinking| Light blinks green while the modem router is searching for a connection over the cable network.
Send| Solid Blue| Light is solid blue during multichannel bonding.
Solid Green| Light is solid green when the modem router is sending data to the cable network.
Blinking Green| Light blinks green while the modem router is searching for a connection over the cable network.
Off| No upstream channels are in use. – Verify all cable connections and try resetting the modem.
Status| On| Lights up green when the modem router has an internet connection.
Blinking| Flashes green while the modem router is establishing the internet connection.
Off| The modem is Offline. Verify all cable connections and try resetting the modem.
2.4 GHz| On| Light is solid green when broadcasting 2.4 GHz signal.
Blinking| Light blinks when the modem router is actively sending or receiving data over the network.
Off| No device is connected or the device is disabled. Verify all cable connections and try resetting the modem.
5 GHz| On| Light is solid green when broadcasting 5 GHz signal.
Blinking| Light blinks when the modem router is actively sending or receiving data over the network
Off| No device is connected or the device is disabled. Verify all cable connections and try resetting the modem.
USB| On| Light is solid green when the modem router is connected to a device through the USB port.
WPS| On| Light is solid green when a Wi-Fi Protected Setup™ connection is successfully established.
Blinking| Light blinks slowly while WPS is setting up a connection, and blinks rapidly if an error occurs.
Off| Light is off when WPS is idle.

Manufacturer Resources

For more detailed technical information on the Linksys CG7500, refer to the following.

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

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