Netgear C7000 Cable Modem WiFi Router Combo user manual
- June 7, 2024
- Cox
Table of Contents
Details
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Modem Information
DOCSIS 3.0 Dual Band 802.11-AC WiFi Modem
24×8 channel bonding
To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required
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Highest Service Level
Ultimate 500
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Front View
| | After the cable modem successfully registers on the network, the Power
, Upstream , Downstream , and Internet indicators illuminate
continuously to indicate that the modem is online and fully operational. For
more details, refer to the Modem Lights section.
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Back View
| | The Netgear C7000 has the following ports available on the back of the modem.
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Power – Connect the supplied power cord to this port.
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Ethernet – Provides internet access to a single device. Only one port is active at a time. Note : This is a LAN Gigabit Ethernet port.
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Reset – Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your modem.
login/Reset instructions -
Cable / coaxial – Connect your coaxial cable line to this port.
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USB – Connect to selected client devices.
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MAC Address
| | MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
Troubleshooting
The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.
| Modem Light | Status | Problem |
|---|
Power
| Off| No power. Verify all cable connections and try resetting the modem.
Green| None.
Red| The cable modem is too warm and might overheat:
- Disconnect the power adapter.
- Wait a couple of minutes to let the cable modem cool down.
- Make sure that the cable modem is placed in a vertical position.
- Make sure that the cable modem is placed in a location with good ventilation.
- Reconnect the power adapter.
Downstream
| Blinking Green| Scanning for downstream channel. Verify all cable
connections and try resetting the modem.
Solid Amber| None. Connection established on one channel.
Solid Green| None. Operating on more than one channel.
Off| Downstream channel inactive. Verify all cable connections and try
resetting the modem.
Upstream
| Off| Upstream channel inactive. Verify all cable connections and try
resetting the modem.
Blinking Green| Scanning for upstream channel. Verify all cable connections
and try resetting the modem.
Solid Amber| None. Connection established on one channel.
Solid Green| None. Operating on more than one channel.
Internet
| Off| Modem offline. Verify all cable connections and try resetting the
modem.
Blinking Green| None. Scanning for configuration parameters. Verify all cable
connections and try resetting the modem.
Solid Green| None. Operational.
2.4 GHz
| Off| 2.4 GHz radio off.
Solid Green| None. 2.4 GHz radio on.
5 GHz
| Off| 5 GHz radio off.
Solid Green| None. 5 GHz radio on.
Ethernet
| Off| A device is not connected to the Ethernet port on the back. Connect a
device to the Ethernet port on the back.
Solid Green| None. A device is connected to the Ethernet port.
WiFi On/Off
| Off| WiFi disabled.
On| None. WiFi enabled.
WPS
| Blinking Green| None. This button lets you use WPS to join the WiFi network without typing the WiFi password. The WPS LED blinks during this process and then lights solid.
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