Netgear C3700v2 Cable Modem Router user manual
- June 7, 2024
- Cox
Table of Contents
Netgear C3700v2 Cable Modem Router
| |
---|---|---
Modem Information
DOCSIS 3.0 Dual Band WiFi Modem
8×4 channel bonding with speeds of up to 150 Mbps on a wired connection
Cox recommends a DOCSIS 3.0 16×4 or higher modem
|
Highest Service Level
Preferred 150
|
---|---
Front View
| | After the cable modem successfully registers on the network, the Power
, Upstream , Downstream , and Internet indicators illuminate
continuously to indicate that the modem is online and fully operational. For
more details, refer to the Modem Lights section.
| |
Back View
| | The Netgear C3700v2 has the following ports available on the back of the modem.
- USB – Connects to selected client devices.
- ETHERNET – Two ports connect to the Ethernet port on your computer or home network.
- CABLE – Connects to the cable wall outlet.
- POWER – Connects the device to the power adapter.
- POWER ON / OFF – Turns the device on and off. Note : The reset button is on the bottom of this modem. login/Reset instructions
| |
MAC Address
| | MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
- The S/N is the serial number.
- The CM MAC is the MAC address.
Troubleshooting
The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.
| Modem Light | Status | Problem |
|---|
WPS
| Blinking Green| None
This button lets you use WPS to join the WiFi network without typing the WiFi password. The WPS LED blinks during this process and then lights solid.
WiFi On/Off
| Off| WiFi radio off. Press and hold the WiFi On/Off button for two
seconds to turn the wireless radios on.
On| None. WiFi radio on.
Power
| Off| No power. Verify all cable connections and try resetting the modem. If
cable is OK and modem reset does not work, contact Customer
Support.
Solid Green| None.
Downstream
| Off| No downstream channel locked. Verify all cable connections and try
resetting the modem. If cable is OK and modem reset does not work, contact
Customer Support.
Blinking Green| Scanning for downstream channel. Verify all cable connections
and try resetting the modem. If cable is OK and modem reset does not work,
contact Customer Support.
Solid Green| None. Connection from the computer to the Internet is established
on one channel.
Upstream
| Off| No upstream channel locked.
Blinking Green| Scanning for upstream channel. Verify all cable connections
and try resetting the modem. If cable is OK and modem reset does not work,
contact Customer Support.
Solid Green| None. Connection from the Internet to the computer established on
one channel.
Internet
| Off| No connection. Verify all cable connections and try resetting the
modem. If cable is OK and modem reset does not work, contact Customer
Support.
Solid Green| None. Cable WiFi modem operational.
Slow Blink| None. Cable WiFi modem receiving DHCP information.
Fast Blink| None. Cable WiFi modem downloading a configuration file.
2.4 GHz WiFi
| Off| 2.4 GHz radio off. Press and hold the WiFi On/Off button for two
seconds to turn the wireless radios on.
Solid Green| None. 2.4 GHz radio on.
5 GHz WiFi
| Off| 5 GHz radio off.
Solid Green| None. 5 GHz radio on. Press and hold the WiFi On/Off button
for two seconds to turn the wireless radios on.
Ethernet
| Off| No device connected to an Ethernet port. Connect a device to the
Ethernet port on the back.
Solid Green| None – a device is connected to an Ethernet port and transferring
data.
USB
| Off| No device connected via USB. Connect a device to the USB port on the
back.
On| A device is connected via USB and is ready for use.
Manufacturer Resources
For more detailed technical information, use the resources below.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>