ROIDMI Robot Vacuum and Mop Cleaner User Manual
- June 7, 2024
- ROIDMI
Table of Contents
- Robot Vacuum and Mop Cleaner Operation Manual
- Safety instructions
- Product overview
- Installation
- Use
- Turning on/off and cleaning modes
- Cleaning and maintenance
- Always turn off the product before any maintenance!
- Disassembling and installing the side brush
- Disassembling and installing the dust box + water tank (2 in 1) and
- Disassembling and installing the mop
- Cleaning the replacement parts
- Clean the charging dock (optional)
- Clean the dust collector (optional)
- Troubleshooting
- FAQs
- Technical data
- Disposal
- Warranty card
- Maintenance records
- References
Robot Vacuum and Mop Cleaner Operation Manual
Read this operation manual carefully before using the product, and store the manual safely.
Scan the QR code for manuals in multiple languages
Safety instructions
Read this operation manual before using the product
Warning: To avoid injury to yourself and others, and to avoid unnecessary
property damage, read carefully before using the product and observe the
following “Safety instructions”. The safety instructions are divided into two
sections, “Warning” and “Caution”. The “Warning” and “Caution” sections
contain important information for safe use of the product and must be
followed.
Warning Instructions against incorrect product use that may lead to death or serious injury
Caution Instructions against incorrect product use that may lead to minor injury or product damage
Warning
- Do not use this product in wet places such as bathrooms or near water sources.
- Do not use it to clean up liquids, matches and wet garbage.
- Do not pull or insert the plug, or touch the adapter socket with wet hands.
- Do not use damaged power plugs and loose sockets.
- Do not use the main unit to clean flammable liquids such as kerosene, gasoline, objects with sparks, toner cartridges, toner and other combustible dust; do not use the device near the above items, or in environments with flammable and explosive gases to avoid fires.
- Do not disassemble, repair, or modify the product on your own, to avoid fire, injury, or damage, except for the replacement of consumables in accordance with this manual.
- When using the adapter, use an AC power supply with a correct rated voltage, and do not use a generator or DC power supply to avoid fire or electric shock. Do not charge non-rechargeable batteries.
- Use a dry cloth to clean the dust on the plug regularly to avoid fires due to poor insulation or other reasons.
- Be sure to insert the plug firmly and completely into the socket to avoid electric shock, short circuiting or fire.
- In the event of an abnormal fault, cut off the power immediately and stop using the product to avoid smoke, fire or electric shock.
- When charging or using the product, if the product’s body becomes deformed or is unusually hot, gives off a burning smell, or emits abnormal noises while operating, immediately cut off the power and unplug the plug. Then place the product in an open area away from any combustible materials to ensure safety. Have the manufacturer or authorized maintenance personnel replace or maintain the product to avoid danger.
- Be sure to unplug the plug from the power socket before cleaning and maintenance to avoid electric shock or injury.
- If you find that the main brush is abnormal during use, turn off the power and immediately check whether the main brush is entangled with hair or other long fibers, and clean it in a timely manner.
- Do not spray water on the product body and plug, or immerse them in water.
- Do not use other adapters to charge the main unit.
- When unplugging the plug, be sure to hold the insulated part of the adapter body. Do not pull the power cord.
- The battery is a sealed device, and does not pose a safety hazard under normal circumstances. If liquid leaks out of the battery under extreme conditions, it may cause irritation or burns. If you accidentally come into contact with the liquid, take the following instructions:
- In case of skin contact – wash with soap and water;
- In case of eye contact – rinse immediately with water for at least 15 minutes and seek medical help.
- This appliance is not intended for use by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision.
- Keep the robot vacuum and mop cleaner away from electromagnetic equipment in hospitals. This product is not a toy. Do not allow children to play with it. Use this product only with accessories supplied with it.
- The adapter is for indoor use only, do not expose it to rain.
- If the exterior is damaged, do not use the adapter to avoid risk of electric shock.
- This adapter is only intended for use with designated robot vacuum and mop cleaners.
- Before charging, check whether the adapter specifications conform with the required power supply voltage.
- Remove the battery with a proper tool. Remove the screws of the bottom cap, open the bottom cap, unplug the battery connecting terminals and remove the battery from the battery box.
- Before disposing of the appliance, the battery must be removed from the appliance.
- The appliance must be disconnected from power supply before removing the battery.
- This appliance incorporates an earth connection for functional purposes only.
Caution
- Do not use this product outdoors, on surfaces other than the ground, or in commercial or industrial environments.
- Do not use the product in environments without protective fencing (such as duplex floors, open balconies, furniture tops).
- Do not block the air outlet (so as to avoid deformation, product failure, or fire due to overheating).
- Do not drag the product body (so as not to scratch the ground).
- Do not shake or let children play with the product body (so as to avoid injury or damage to the product body).
- Do not drop the product, bump it against other objects, or apply pressure to the product (so as to avoid fire or electric shock due to product failure).
- Be sure to install the main brush and filter before use (so as not to cause damage to the motor or product body).
- Check if the power cable is in good condition before charging the product.
- Before using the robot vacuum and mop cleaner for the first time or replacing the specified filter, turn off the power on the main unit and make sure that the filter is properly installed.
- Used battery packs should be properly disposed off. Do not discard them randomly.
- Before using the product, arrange the desks, chairs, household items, floor objects, etc. neatly, and clear power cords and small items laying on the ground to avoid the product being blocked during cleaning.
- When the machine is running, keep curtains and tablecloths away from the ground, and keep the carpet flat, so as to prevent the product from being blocked during operation and causing damage to your valuables.
- Be sure to open the door of each room before the first use, so that the product can build a complete home map.
- Do not stand in front of the main unit when the appliance is running, to prevent the main unit from being unable to recognize the area to be cleaned.
- Do not use and store the main unit under extreme adverse conditions, such as extreme temperatures. It is recommended to use it indoors. Store it in a cool and dry place.
3
Product overview
Main unit
Electric water tank and mopping module
4
Dust collector (optional)
Charging dock (optional)
5
Installation
Installing the dust collector (optional)
Step 1: Find a suitable location to place the dust collector;
Step 2: Press and hold the Power button on the main unit to turn on the robot vacuum and mop cleaner, then press the Dock button for the robot to search for the dust collector to charge.
Caution
- When charging, do not install the mopping module to prevent water seeping from the wet mop and damaging the floor.
- Do not use this product in the room of infants and young children, keep it away from infants and young children.
- When the main unit is docked at the dust collector, do not let children or pets approach it or collide with the main unit to avoid danger.
- In order to facilitate the smooth return of the main unit to the dust collector after cleaning, it is recommended to start the appliance from the dust collector and that you do not move the dust collector during the cleaning process.
- The dust collector has dust collection and charging functions, and a new dust bag is installed before the product leaves the factory.
Installing the charging dock (optional)
Step 1: Find a suitable location to place the charging dock;
Step 2: Place the charging dock against the wall;
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Step 3: Press and hold the Power button on the main unit to turn on the robot vacuum and mop cleaner, then press the Dock button for the robot to search for the charging dock to charge.
Caution
- When charging, do not install the mopping module to prevent water seeping from the wet mop and damaging the floor.
- Do not use this product in the room of infants and young children, keep it away from infants and young children.
- When the main unit is docked on the charging dock, do not let children or pets approach it or collide with the main unit to avoid danger.
- In order to facilitate the smooth return of the main unit to the charging dock after cleaning, it is recommended to start the appliance from the charging dock and that you do not move the charging dock during the cleaning process.
Installing the mopping module
Step 1: Attach the mop
Stick the mop on the designated area on the mop holder
Step 2: Add water to the water tank
Open the cover of the water tank, add water, and then shut the cover
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Step 3: Install the water tank
Push the electric water tank and dust box horizontally in the direction of the
groove on the main unit until you hear a “click” sound.
Step 4: Install the mopping module
Push the mopping module buckle in parallel along the electric water tank until
you hear a “click” sound.
Caution
- Do not use the mopping function on the carpet.
- When charging or when the robot is not in use, remove the mopping module, pour out the excess water in the water tank and clean the mop to avoid mold or odor.
- It is recommended to clean the mop each time to maintain water speed and cleaning effect. Replace with a new mop if necessary.
- When charging the main unit on wooden floors, remove the mopping module in a timely manner to prevent water seeping from the mop and damaging the floor.
Use
Downloading app
This product is compatible with the Roidmi vacuum cleaner platform, and can be controlled using the “roidmi cleaner” app. It supports Android and iOS systems.
- Scan the QR code below, or search for “roidmi cleaner” in the app store to download and install the app.
- Sign in to the app. Long press and buttons on the robot cleaner at the same time for longer than 3 seconds to reset it. Click “+” at the upper right on the app’s homepage to add device. Select the robot cleaner from the device list and connect it to WiFi according to the prompts.
3. If you have any question, please contact our service personnel or visit our official website.
- This product only supports 2.4G WiFi
Mi Home app
This product works with mijia (Mi Home). It can be controlled via Mi Home app and interconnected with other smart devices.
- Scan the QR code below, or search for “Mi Home” in the app store to download and install the app.
- Turn on Mi Home app, register an account or sign in to the app.
- Long press and buttons on the robot cleaner at the same time for longer than 3 seconds to reset it. Click “+” at the upper right on the app’s homepage to add device.
- In the device category list find the “Robot Cleaner” category, then click your ROIDMI robot cleaner model to enter Network Configuration interface.
- Perform follow-up operations according to the app’s prompts on network configuration.
Reminder: Actual operations may vary due to upgrade and update of Mi Home app.
Please follow the instructions in the app.
Please note that “works with mijia” only certifies the product is compatible
with Mi Home app. Xiaomi and Mijia are not liable for any problems related to
the product itself and its manufacturer’s production, executive standards,
quality control, etc.
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Turning on/off and cleaning modes
1. Turning on/off
Press and hold the Power button, the Power button indicator is ON and the main unit enters Standby mode. When the main unit is in Idle mode, press and hold the Power button, the indicator slowly turns off and the cleaning cycle is done.
When the main unit is running, press any button to pause the appliance. Press the Power button again to resume the cleaning cycle.
Press the Dock button, the main unit automatically docks and the cleaning cycle will end. Press the Spot button to clean a localized area.
2. Charging
When a cleaning cycle is complete, the main unit automatically docks and
charges itself. If an error occurs, resolve the problem and press the Dock
button after troubleshooting, the main unit automatically docks.
When the main unit is charging, the Power button indicator is always ON; when
fully charged, the indicator breathes (breathe = dim and brighten at a certain
rate).
If a cleaning cycle does not start from the charging dock or dust collector, the robot may fail to dock. When the cleaning cycle is complete, the main unit automatically returns to where it started. To return it to the charging dock or the dust collector, press the Dock button.
3. Clean mode
After the main unit is turned on, it scans and intelligently maps out a series of areas. Then it cleans along the wall and then in small arcs until the area is complete. When the cleaning cycle is complete, the main unit automatically returns to the charging dock or the dust collector. Press the Power button to start a cleaning cycle. The cleaning path is as shown in the figure below. Press any button to pause the cleaning.
Spot button
• Short press to clean a localized area. The robot automatically docks
after cleaning.
• Short press while operating to pause
Power button
• Short press to start a cleaning cycle. The robot automatically docks
after cleaning.
• Press and hold to turn the robot on or off
• Short press while operating to pause
Dock button
• Short press to dock
4. Cleaning a localized area
When the main unit is in Standby mode or paused, press the Spot button to
start cleaning a localized area. The cleaning area is a 1.6 m x 1.6 m square
centered on the main unit. After cleaning, the main unit automatically docks.
Cleaning a localized area
5. Room mode
If a room has been set in map management, select the room and press the Spot
button to clean it. If not set, firstly set the room boundaries on the APP.
6. Adding water or cleaning the mop while operating
In Operating mode, to add water or clean the mop, press the Power button to
pause the main unit, remove the dust box + water tank (2 in 1) and the mopping
module. When finished, reinstall them back, and press the Power button to
resume the cleaning cycle.
7. Error symptom
When an error occurs while the main unit is operating, the Power button
indicator flashes quickly and a voice prompt will be heard. Refer to the
“Troubleshooting” section in this manual to resolve the problem.
8. Sleep mode
After 10 minutes of no operation, the main unit automatically enters Sleep
mode. Press any key to wake it up.
9. WiFi reset
When resetting the password or when your phone is unable to connect to the
main unit for other reasons, reset the WiFi according to the instructions in
“APP downloads” section of this manual.
10. Automatic dust collection (only applicable to robot vacuum and mop
cleaner supplied with a dust collector)
When a cleaning cycle is complete, the robot automatically returns to the dust
collector for charging and dust collection.
11. Reset button
When the button does not respond or cannot be turned on, please try to reset
the system; after reset, the timing cleaning setting and cleaning mode setting
of the host will be cleared. Set WiFi.
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Caution
- It is recommended to start cleaning when the main unit is on the charging dock or the dust collector.
- When power is insufficient during cleaning, the main unit will automatically dock on the charging dock or the dust collector and charge itself. It will return to where it left off and resume cleaning after charging is completed.
- Before using the product, arrange the desks, chairs, household items, floor objects, etc. neatly, and clear power cords and small items laying on the ground to avoid the product being blocked during cleaning.
- Do not stand in front of the main unit when the appliance is running, to prevent the main unit from being unable to recognize the area to be cleaned.
- After the main unit has finished working, it is recommended not to shut it down, and to keep the main unit in the charging state so it can better carry out the next cleaning task.
Turning on/off and operating the dust collector (optional)
Touch the LED display to turn on the dust collection function. When the dust collection function of the integrated station is normal, the outer ring indicator light shows the state of the running water light, and the smell ion generator indicator light is always on for 30 minutes and then goes out. The LED display will also display the remaining power; if the dust bag is not installed, the fault code will be displayed; in addition, the display There are also functions for reminding the work of the smell ion generator, the communication light of the dust collection station and the host, and the function of reminding that the dust is full.
Dust collector status indicator
Status| Outer ring indicator| Power level indicator| Deodorant ion indicator|
Communication signal indicator| Dust full reminder
---|---|---|---|---|---
Initializing| | 888| | |
Main unit in place/dust collector functions well| | | | |
Main unit absent/dust collector functions well| | | | |
Collecting dust| | 012 – 001| | |
Normal suction during dust collection| | | | |
Abnormal suction during dust collection| | 001| | |
Dust bag full/main unit in place| | | | |
Dust bag full/main unit absent| | | | |
Dust bag not installed/main unit in place| | 000| | |
Dust bag not installed/main unit absent| | 000| | |
Communication is abnormal/host is in place| | 004| | |
Powered off/indicators turned off via APP| | | | |
Remarks: indicates blinking; indicates off; indicates constant on
Reminder: Make sure the dust collector is connected to the power supply and the main unit is in place, so that you can start cleaning and dust collection remotely at any time through the APP.
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Cleaning and maintenance
Always turn off the product before any maintenance!
Disassembling and installing the main brush
Step 1: Disassemble the main brush
Turn the robot vacuum and mop cleaner over, press the main brush cover release
button to remove the main brush cover. Take out the main brush and clean it.
Step 2: Clean the main brush
Use the cleaning brush to pick up and cut away the hair and fibers entangled
on the main brush. It is recommended to replace the main brush every 3-6
months.
Caution
- Turn off the product before replacing the main brush.
- The cleaning brush has a sharp blade, which is used to cut away entangled objects that are difficult to clean. Keep the cleaning brush away from children.
Disassembling and installing the side brush
Step 1: Disassemble the side brush
Turn the robot vacuum and mop cleaner over, remove the screw with a
screwdriver, and take out the side brush.
Step 2: Clean the side brush
Use the cleaning brush to pick up and cut away the hair and fibers entangled
on the side brush. It is recommended to replace the side brush every 3-6
months to ensure effective cleaning.
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Caution
- Only replace with a side brush supplied by ROIDMI, otherwise, it may lead to damage to the main unit.
- To avoid scratching yourself, be careful when using a screwdriver to replace the side brush.
- Install the left and right side brushes correctly onto their respective pins.
Disassembling and installing the dust box + water tank (2 in 1) and
filter
Step 1: Disassemble the dust box + water tank (2 in 1)
Press the dust box + water tank (2 in 1) release button to remove the dust box
- water tank (2 in 1).
Step 2: Disassemble the filter
Press the filter release button on the right of the dust box + water tank (2
in 1) to remove the filter.
Step 3: Empty the dust box + water tank (2 in 1)
Align the dust box with the opening of a trash can and empty the dust. Use the
cleaning brush to clean the dust box corners that are hard to reach.
Step 4: Clean the dust box + water tank (2 in 1)
Rinse the dust box + water tank (2 in 1) with clean water. Air-dry completely
for at least 24 hours before reinstalling to prevent dust from clumping during
the next use.
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Disassembling and installing the mop
Step 1: Disassemble the mop
Remove the mopping module from the dust box + water thank (2 in 1), and remove
the mop from the mopping module.
Step 2: Clean the mop
Rinse the mop with clean water. Air-dry completely before reinstalling to
prevent dust from clumping during the next use.
Caution
- Only replace with a mop supplied by ROIDMI, otherwise, it may lead to ineffective cleaning.
- Be sure to remove and clean the mop to prevent dirty water flowing back.
- It is recommended to replace the mop every 3-6 months to ensure effective cleaning.
Cleaning the replacement parts
Step 1: Clean the sensors
Use a soft clean cloth to wipe and clean the charging plates on the back, the
laser distance sensor on the top, the edge sensors, the infrared docking
sensors and the TOF wall tracking sensor.
Step 2: Clean the universal wheel
Turn the robot vacuum and mop cleaner over and pull out the universal wheel,
clean out the hair and dirt from the wheel and axle. Wash the universal wheel
with water, air-dry completely and reinstall it.
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Step 3: Clean the filter
Rinse the dust box filter with clean water. Air-dry completely before
reinstalling to prevent dust from clumping during the next use.
Clean the charging dock (optional)
Step 1: Clean the charging contact
Check whether there is dirt on the charging contacts. Wipe and clean the
charging contacts with a soft clean cloth to keep it clean and free of debris.
Caution
- Use a dry cloth to clean the main unit’s sensors, infrared sensors and charging contacts. Do not use a wet cloth to prevent water from entering the appliance and causing damage.
- To avoid scratching yourself, be careful when using a screwdriver to replace the replacement parts.
Clean the dust collector (optional)
Step 1: Replace the dust bag
When the dust bag is full, the dust full indicator on the LED display of the
dust collector becomes constant on, replace the dust bag. It is recommended to
replace the dust bag every 4 weeks.
Open the cover of the dust collector
Pull the dust bag handle up to remove the dust bag
Dispose of the used dust bag
Replace with a new dust bag
Close the cover of the dust collector
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Step 2: Clean the dust channel
If the dust collector does not work while powered on and the dust bag is not
full, firstly disconnect it from the power supply and check whether the dust
channel is blocked. If it is blocked, use a screwdriver to open its
transparent cover and clear out the obstructions.
Step 3: Clean the infrared lens and charging contacts
Wipe and clean the infrared lens and charging contacts with a soft clean cloth
to keep it clean and free of debris.
Step 4: Clean the fan filter bracket
Check whether the fan filter bracket is entangled with any foreign objects or
debris. Wipe with a soft clean cloth to keep it clean and free of debris.
Caution
- Use a dry cloth to clean. Do not use a wet cloth to prevent water from entering the appliance and causing damage.
- To avoid scratching yourself, be careful when using a screwdriver to replace the replacement parts.
Troubleshooting
When an error occurs while the robot vacuum and mop cleaner is operating, the Power button indicator flashes quickly and a voice prompt will be heard. Refer to the “Troubleshooting” table below to fix the error.
Error message | Solution |
---|
Error 1:
Check if the radar is obstructed or stuck. If it is, move the main unit to a new location and start it.
| If the radar is obstructed or stuck, remove the obstruction or debris.
Do not use the product outdoors under sunlight or in places with strong light.
Use it indoors.
If the solutions above do not work, move the main unit to a new location and
start it.
If the alert continues, contact the customer service.
Error 2: Check if the bumper is stuck.| If the bumper is stuck, remove the
debris and briskly tap the bumper several times to dislodge any debris that
may be trapped underneath.
If the product is trapped because of insufficient space, move it to a new
location and start it
If the alert continues, contact the customer service.
Error 3: Wipe the edge sensor, move the main unit away from edge and start
it.| If the main unit is suspended in the air, move it to a new location and
start it.
If the edge sensor is dirty or obstructed by debris, clean the edge sensor
regularly.
If the alert continues, contact the customer service.
Error 4: Check if the main brush is stuck.| If the main brush is entangled
with wool, wires and other debris, remove the main brush and clean it.
Clean up wool, wires and other debris on the floor.
Regularly clean the main brush, as it can easily be entangled with debris.
If the alert continues, contact the customer service.
Error 5: Check if the side brushes are stuck.| If the side brushes are
entangled with wool, wires and other debris, remove the side brushes and clean
them.
Clean up wool, wires and other debris on the floor.
Regularly clean the side brushes, as they can easily be entangled with debris.
If the alert continues, contact the customer service.
Error 6: Check if the driving wheel is stuck.| If the driving wheel is stuck,
clean it.
If the alert continues, contact the customer service.
Error 7: Reinstall the dust box + water tank (2 in 1).| Reinstall the dust box
- water tank (2 in 1) and filter and make sure they are reinstalled properly.
If the error persists, replace the filter.
If the alert continues, contact the customer service.
Error 8: Battery is too low, please charge.| Battery is low, charge it before use.
Error 9: Cannot charge. Check if the main unit is correctly connected to the dust collector.| Use a dry clean cloth to wipe the charging contacts on the dust collector and the charging plates on the main unit.
Error 10: Battery pack temperature is too high or too low, try it again later.| If battery temperature is too high or too low, use the appliance when its temperature returns to normal.
Error 11: Check the wall tracking sensor.| If the wall tracking sensor is covered by dust, wipe and clean it.
Error 12: Place the main unit on level ground and start it.| If the main unit is detected to be tilted, place it on level ground and start it.
Error 13: Abnormal vacuum fan.| If the vacuum fan does not work properly, reset the system.
If the alert continues, contact the customer service.
Error 14: Check if the top radar cover is stuck.| If the top radar cover is stuck or under pressure, move the appliance to a new location and start it.
Error 15: Move the main unit away from forbidden areas and start it.| Move the main unit away from the virtual walls or forbidden areas and start it.
Error 16: Cannot return to the charging dock. Remove any obstacles near the charging dock.| Remove any obstacles that are closer than 1.5 m from the front of the charging dock.
Error 17: Dust bag is not in place.| Check if the dust bag is installed.
If installed, check if it reaches the bottom of the charging dock.
If the alert continues, contact the customer service.
Error 18: Dust bag is full.| If the dust bag is full, replace with a new one.
If the dust bag is not full, check if the dust collector’s channel is clogged. If clogged, clean the dust channel.
If the alert continues, contact the customer service.
Error 19: Clean the dust box + water tank (2 in 1) if it has not been cleaned for a long time.| If there is excessive dust in the dust box + water tank (2 in 1), clean it and the filter.
Error 20: Clean the filter.| Remove the filter and clean it.
Tip: Resetting the system can fix some errors.
FAQs
Question type | Solution |
---|---|
Cannot power on | If the battery power is insufficient, dock the main unit on |
the charging dock and fully charge it before next use. If the battery
temperature is too low or too high, use the product at temperatures of 0-40
°C.
Cannot charge| Make sure both ends of the charging dock’s power cable are
firmly plugged in. If poor contact is detected, clean the charging contacts on
the charging dock and the charging plates on the main unit. Confirm if the
charging indicator turns on.
Slow charging| When the product is used at extreme temperatures, to extend the
battery life, the main unit will automatically reduce the charging speed. If
the charging contacts are dirty, clean them with a dry cloth.
Cannot dock| If there are many obstacles near the charging dock, place it in a
clear, open space. If the main unit is far away from the charging dock, place
it near to the charging dock and try again.
Abnormal operation| Restart the appliance.
Abnormal noises while cleaning| If the main brush, side brush or driving wheel
is entangled with debris, turn off the appliance and clean. If the universal
wheel is dusty or jammed while cleaning, it is recommended to use a
screwdriver to remove the wheel and rinse it under water.
Decreased cleaning ability or dust falls out of the main unit| If the dust box
is full, clean the dust box. If the filter is clogged, clean the filter. If
the main brush is entangled with debris, clean the main brush.
Cannot connect to WiFi| If WiFi function is not activated, reset WiFi and try
again.
If WiFi signal is poor, place the main unit within the coverage of WiFi
signal.
If WiFi connection is abnormal, reset WiFi, download the latest mobile client
and try again.
If the APP does not support the current device model, follow the prompts to
check the models supported.
Cannot connect to WiFi suddenly. If the router settings are incorrect, contact
the customer service.
Scheduled cleaning does not start| Insufficient power. Scheduled cleaning will
only start when the power level is greater than 15%.
Is energy consumption high if the main unit is kept on the charging dock?|
Keeping the main unit on the charging dock helps to keep the battery at its
best performance, and the energy consumption is low.
Is it necessary to charge for 16 hours during the first three uses?| Lithium
batteries exhibit no memory effect. You may use the appliance when the battery
is full.
Mopping module discharges little or no water| Check whether there is
sufficient water in the water tank. Adjust the water volume to Large via the
APP. Make sure the mop and mop holder are installed correctly according to the
instructions.
Main unit does not resume cleaning after docking for charging| Make sure the
main unit is not in “Do Not Disturb” mode, in which the main unit does not
resume cleaning. It also does not resume cleaning if it is docked by pressing
the Dock button or manually returned to the charging dock.
Main unit does not return to charging dock after cleaning a localized area or
after being moved| After cleaning a localized area or being moved far away,
the robot vacuum and mop cleaner will generate a new map. If the charging dock
is far away, the main unit may not automatically dock. In this case, manually
return the main unit back on the charging dock to charge.
Robot vacuum and mop cleaner misses spots| If the wall tracking sensor or edge
sensor is dirty, clean them with a soft dry cloth.
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Technical data
Product name | Robot vacuum and mop cleaner | Product model | SDJ01RM |
---|---|---|---|
Rated operating voltage | 14.4 V | Rated power | 50 W |
Lithium battery capacity | 5200mAh | Rated charging voltage | 24 V |
Net weight | ca. 3.5 kg | Dimensions | 355 x 355 x 100 mm |
Charging time | ca. 250 minutes | Noise level (ECO/STANDARD/BOOST/MAX) | <75dB |
(A)
Dust box capacity| 300 ml| Cleaning time| ca. 250 minutes
Water tank capacity| About 250 ml| Battery type| lithium battery
Product name | Dust collector | Product model | JCZ01RM |
---|---|---|---|
Rated power | 850 W | Rated input | 200-240 V~, 50-60 Hz |
Rated output | 24 V , 1.2 A | Dimensions | 358 x 300 x 174 mm |
Net weight | ca. 4.3 kg | Noise level | ≤82 dB(A) |
Vacuum time | ca. 12 seconds | Dust bag capacity | ca. 3L |
Product name | Charging dock | Product model | HCZ01RM |
---|---|---|---|
Rated operating voltage | 24 V | Rated power | 30 W |
Rated input | 24 V , 1.2 A | Rated output | 24 V , 1.2 A |
Net weight | ca. 0.4 kg | Dimensions | 145 x 140 x 99 mm |
Product name | Power adapter | Power adapter |
---|---|---|
Rated input | 100-240V~, 50-60 Hz, 0.9 A | 100-240V~, 50-60 Hz, max. 1.0 A |
Rated output | 24 V 1.2 A, 28.8 W | 24 V 1.2 A, 28.8 W |
Product model | China: DBS036A-2401200C ; United Kingdom: DBS036A-2401200B ; |
Korea: DBS036A-2401200K ; United States: DBS036A-2401200U ; Japan: DBS036A- 2401200J ; European Union: DBS036A-2401200G ;| China: KA3601A-2401200CN ; United Kingdom: KA3601A-2401200BS ; Korea: KA3601A-2401200KR ; United States: KA3601A-2401200US ; Japan: KA3601A-2401200JP ; Australia: KA3601A-2401200AU ; European Union: KA3601A-2401200EU ;
System requirements: Android 5.0 or later, iOS 10.0 or later (iPhone 5 or
later)
This product includes a WiFi module that supports the 802.11b/g/n transmission
protocol.
CMIIT ID:2020DP12238
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Disposal
Correct disposal of this product
| This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.
Warranty and limitations of liability
This product is guaranteed for a period of 12 months (defined by local law)
from the date of purchase against any failure resulting from manufacturing or
material defects. This warranty does not cover damage caused by improper
installation, improper use, or normal wear and tear of the product.
More specifically, the warranty does not cover:
- Dust bag, disposable mop, side brush, filter, mop, main brush and main brush cover are not covered by the warranty as they are consumable items.
- Damage or problems caused by improper use, accident, alteration or electrical connection of improper intensity or voltage.
- Modified products, those whose warranty seal or serial number have been damaged, altered, removed or oxidized.
- Failure of the battery due to overcharging or failure to observe the safety instructions explained in the instruction manual.
- Cosmetic damage, including scratches, dents, or any other element.
- Damage caused by any intervention carried out by an unauthorised person.
- Defects caused by normal wear and tear or due to normal ageing of the product.
- Software updates due to a change in network settings.
- Product failures due to the use of third party software to modify, change or adapt the existing software.
- Product failures caused by use without accessories approved by the manufacturer.
- Oxidised products.
Terms and conditions of implementation:
To obtain a warranty service, you are requested to return your product to the
customer service desk of your retail outlet with your proof of purchase
(receipt, invoice, …), the product and its supplied accessories, with its
original packaging.
It is important to have the date of purchase, the model and the serial or IMEI
number on hand as information (this information usually appears on the
product, the packaging or your proof of purchase).
Failing this, you must return the product with the accessories necessary for
its proper operation (power supply, adaptor, etc.).
In the event that your claim is covered by the warranty, the after-sales
service may, within the limits of local law, either:
- Repair or replace defective parts.
- Exchange the returned product with a product that has at least the same functionality and that is equivalent in terms of performance.
- Refund the product at the purchase price of the product mentioned on the proof of purchase.
If one of these 3 solutions is used, this does not give rise to the extension or renewal of the warranty period.
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Warranty card
Customer name| | Product name and model|
---|---|---|---
Mailing address| | Main unit serial number|
Contact information| | Purchase date|
This warranty card contains customers’ personal information, keep it safe
Maintenance records
Servicing center| Fault description| Replacement parts| Servicing engineer|
Servicing date
---|---|---|---|---
| | | |
| | | |
| | | |
| | | |
| | | |
functional earthing class II equipment Scan the QR code for manuals in multiple languages
Manufacturer: ROIDMI Information Technology Co., Ltd.
Address: 4F, C8 Building, No. 1699 Huishan Road, Life Science and Technology
Park, Huishan District, Wuxi, Jiangsu, PRC
Executive standards:
Dust collector: EN 60335-1:2012/A2:2019, EN 60335-2-2:2010/A1:2013, EN
60335-2-29:2004/A11:2018, EN 62233:2008, (EC) 1275/2008: 2008-12-17, Amended
by (EC) 278/2009:2009-04-06, (EC) 642/2009:2009-07-22, (EU)
617/2013:2013-06-26, (EU) 801/2013:2013-08-22, EN 55014-1:2017, EN
55014-2:2015, EN IEC 61000-3-2:2019, EN 61000-3-3:2013/A1:2019
Robot vacuum and mop cleaner: EN 60335-1:2012/A2:2019, EN
60335-2-2:2010/A1:2013, EN 62233:2008, (EC) 1275/2008: 2008-12-17, Amended by
(EC) 278/2009:2009-04-06, (EC) 642/2009:2009-07-22, (EU) 617/2013:2013-06-26,
(EU) 801/2013:2013-08-22, EN 301 489-1 V2.2.3:2019, Draft EN 301 489-17
V3.2.2:2019, EN 55014-1:2017, EN 55014-2:2015, EN IEC 61000-3-2:2019, EN
61000-3-3:2013/A1:2019, EN 300 328 V2.2.2:2019, EN 62311:2008, EN 50665:2017
Service email: wxrm@roidmi.com
Website: www.roidmi.com
Version: V3.0 12.2020
Only applicable to the robot vacuum and mop cleaner model SDJ01RM
Made in China
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References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>