This page provides a comprehensive guide on what to do if you forget the passcode on your iPhone or if your device is disabled. If you enter the wrong passcode too many times, your device will be disabled, and you’ll need to erase your iPhone, which deletes all data and settings, including the passcode. However, if you backed up your iPhone, you can restore your data and settings after removing the passcode. This guide provides step-by-step instructions on how to remove the passcode on different iPhone models, including iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus, iPhone 7 and iPhone 7 Plus, and iPhone SE (1st generation), and iPhone 6s and earlier. The page also includes instructions on how to restore your iPhone and set it up again. If you encounter any issues during the process, the page suggests contacting Apple Support for further assistance.

If you forgot the passcode on your iPhone, or your iPhone is disabled

If you forgot the passcode on your iPhone, or if a message says that your iPhone is disabled, learn what to do.

Forgot the passcode on your iPad? Forgot the passcode on your iPod touch?

If you enter the wrong passcode too many times, you’ll see a message that your device is disabled. If you can’t remember your passcode, you’ll need to erase your iPhone, which deletes your data and settings, including the passcode. If you backed up your iPhone, you can restore your data and settings after restoring your iPhone. If you never backed up your iPhone before you forgot your passcode, you won’t be able to save the data on your iPhone. Follow the steps below to remove your passcode.

You need a computer to follow the steps below. If you don’t have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.

Remove the passcode on iPhone X or later, iPhone SE (2nd generation),

iPhone 8, and iPhone 8 Plus

1. Make sure that your iPhone isn’t connected to your computer.
2. Press and hold the Side button and one of the volume buttons until the power off slider appears. Drag the slider to turn off your iPhone. Then connect your iPhone to your computer while holding the Side button. Keep holding the Side button until you see the recovery mode screen.
3. If you backed up your iPhone, after you remove the passcode, restore your data and settings.

Remove the passcode on iPhone 7 and iPhone 7 Plus

1. Make sure that your iPhone isn’t connected to your computer.
2. Press and hold the Side button until the power off slider appears. Drag the slider to turn off your iPhone. Then connect your iPhone to your computer while holding the Volume down button. Keep holding the Volume down button until you see the recovery mode screen.
3. If you backed up your iPhone, after you remove the passcode, restore your data and settings.

Remove the passcode on iPhone SE (1st generation), and iPhone 6s and

earlier

1. Make sure that your iPhone isn’t connected to your computer.
2. Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your iPhone. Then connect your iPhone to your computer while holding the Home button. Keep holding the Home button until you see the recovery mode screen.
3. If you backed up your iPhone, after you remove the passcode, restore your data and settings.

Restore your iPhone

1. Locate your iPhone on your computer. When you see the option to Restore or Update, choose Restore. The Finder or iTunes will download software for your iPhone. If it takes more than 15 minutes, your iPhone will exit recovery mode, and you’ll need to select your iPhone model above and repeat the steps to remove the passcode.
2. Wait for the process to finish. Then set up and use your iPhone.

Still need help?

• If you can’t update or restore your iPhone using recovery mode, or you can’t use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPhone.
• If you’re asked to enter your Apple ID and password while you’re setting up your iPhone, learn what to do.

Published Date: December 08, 2020

Specifications

iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone SE (1st generation), iPhone 6s and earlier
Functionality| Remove the passcode and unlock iPhone
Requirements| A computer, iPhone, and USB cable
Process| Press and hold specific buttons on the iPhone to enter recovery mode, connect iPhone to the computer, and restore iPhone using Finder or iTunes
Additional Assistance| Contact Apple Support if unable to update or restore your iPhone using recovery mode or if buttons are broken or stuck
Published Date| December 08, 2020

FAQS

What should I do if I’m asked to enter my Apple ID and password while setting up my iPhone?

If you’re asked to enter your Apple ID and password while setting up your iPhone, you should enter the information to continue setting up your device. If you don’t remember your Apple ID or password, you can reset it using the steps provided on the Apple website.

What should I do if I can’t update or restore my iPhone using recovery mode?

If you can’t update or restore your iPhone using recovery mode, or you can’t use recovery mode because of broken or stuck buttons, you should contact Apple Support for further assistance. They will guide you through the steps to set up service for your iPhone.

Do I need a computer to remove the passcode on my iPhone?

Yes, you need a computer to remove the passcode on your iPhone. If you don’t have a computer, you can borrow one from a friend or go to an Apple Retail Store or Apple Authorized Service Provider.

What should I do if I never backed up my iPhone before forgetting my passcode?

If you never backed up your iPhone before forgetting your passcode, you won’t be able to save the data on your iPhone. You’ll need to erase your iPhone and set it up again.

How do I remove the passcode on my iPhone?

The steps to remove the passcode on your iPhone depend on the model of your device. You can follow the step-by-step instructions provided on the page for different iPhone models, including iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus, iPhone 7 and iPhone 7 Plus, and iPhone SE (1st generation), and iPhone 6s and earlier.

What should I do if I forget the passcode on my iPhone?

If you forget the passcode on your iPhone, you’ll need to erase your iPhone, which deletes all data and settings, including the passcode. However, if you backed up your iPhone, you can restore your data and settings after.

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