My ProHeat®/PowerSteamer®/PowerLifter® PowerBrush Upright Carpet Cleaner has No Spray | Support

If you are experiencing No/Low Spray, follow these steps to resolve:

• Does your machine have a hose?

  • Yes > Go to No Suction in the Hose
  • No > Unplug machine

• Does the brush turn when the handle is reclined?

  • No > Go to Brush Not Turning
  • Yes > Recline machine and remove water tank

• If the machine has a red filter in the area where the tank sits, clean the filter

  • Remove the red solution filter cap by inserting a coin or flathead screwdriver into the slot in the top
  • Pull out the white filter by grasping the post
  • Rinse filter under cold water
  • Reinstall filter & red cap, turn clockwise to tighten

• Inspect the red gasket on the bottom of the water tank

  • If missing from water tank, look in the base of machine
  • If stuck in base, remove gasket using a pair of needle nose pliers and re-attach to water tank
  • If missing, a replacement gasket needs to be ordered > Go to Parts & Supplies 

• Fill tank bladder with water

• While holding tank over sink, press on X-Valve inside red gasket – water should flow out freely

  • If not, empty tank, turn tank over
  • Take out the 4 screws from the black plate and remove from tank
  • Rinse gasket to clear any obstruction & reassemble
  • If water is still not flowing a replacement tank should be ordered > Go to Parts & Supplies

• Refill tank with water and replace tank on machine

• Switch dial to Floor Cleaning setting

• Test for spray – Is there spray?

  • Yes > Great! Glad we could get you back to cleaning!
  • No > Go to No Spray in the Foot
    

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