My SpinWave Robotic Vacuum has an Unusual/Excessive Noise | Support

If your Robot is making an excessive noise while cleaning, follow these

steps to resolve:

• Turn Robot Off

• Is your Robot only making an excess noise while wet cleaning?

  • Yes > Scroll down to Check the wheels
  • No > Remove Dirt Bin > Press down on button and pull out

• Empty Dirt Bin over trash

• Remove filter cover and filters > Use Cleaning Tool to brush filters clean > Do not wash filters

• Rinse Dirt Bin with water > Dirt Bin must be completely dry before putting it back into the machine

• Reinstall filters and put Dirt Bin back into machine

• Check the Wheels: Both the 2 large Wheels & the Caster Wheel

  • Remove any debris that has accumulated
  • The 2 large Wheels should spin with a bit of pressure, retracting into the machine and bouncing back when released
  • The Caster Wheel should spin freely without wobbling
  • Remove Caster Wheel by pulling straight up > Both Caster Wheel and Wheel Frame should be removed > Clear debris from Wheel and underside of Wheel Frame
    • Reattach Caster wheel to Wheel Frame and insert securely into Robot
      • Wheel axle should be pressed firmly into the machine
    • If the Caster Wheel is damaged > Replace Caster Wheel > Go to Parts & Supplies

If your Robot continues to make an excessive noise > Go to Brush not Turning

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