My CrossWave X7 has No Spray | Support

June 7, 2024
Bissell

If you are experiencing No/Low Spray, follow these steps to resolve:

Note: Trigger on handle must be held in order for machine to produce spray

  • Does brush window turn blue when trigger is pressed?

    • Yes > Continue troubleshooting
    • No > A replacement handle is needed > Go to Parts & Supplies
  • Clean Water Tank on the back of machine should be full and sitting flush with machine

  • Remove tank, fill if needed, and inspect water tank for cracks or leaks

  • Check for cracks on clean water tank lid and rubber gasket

    • If lid does not click into place, or any components of the clean water tank are damaged, order a new clean water tank > Go to Parts & Supplies
  • Secure the lid closed until it clicks and seat clean water tank back on machine

  • Put machine on the docking station > Run the Clean Out Cycle

  • Was solution dispensed during the clean out cycle?

    • No > Turn machine off and remove from docking station > Go to No Spray Foot and Brush Window
    • Yes > Take machine off of docking station > Turn machine on > Recline & hold down trigger to test for spray
    • Was there spray?
      • Yes > Great! Glad we could get you back to cleaning!
      • No > Contact Us
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