My PowerForce®/PowerGroom® Bagged Vacuum has no/low suction | Support

June 7, 2024
Bissell

  • Unplug the machine

    • Remove the Bag Door and remove the vacuum bag

    • If bag is full, install a new bag

    • Slide out the Pre-Motor Filter and clean with warm water

      • Let air dry completely (24-48 hrs.) before placing back in machine
    • Remove the Post Motor filter on the side and tap it against a waste bin to remove any debris

    • Twist the hose lock to the right to unlock the upholstery hose from the back of the vacuum and pull the handle end up from the lower hose

    • Push a broomstick through the handle end of the upholstery hose to remove any obstructions

    • Remove screw on left of lower hose and pull hose down to straighten

      • Push a broom handle through the lower hose to remove any clogs
    • Remove the Brush Access Plate by unscrewing the 4 screws on bottom

      • There are 2 screws in front and 2 screws behind the brush
    • Remove the Brush Access Plate to access the brush and belt

    • To remove the belt, lift the brush up and out of the machine

    • Inspect the brush and belt and replace if either are damaged

      • The brush should spin freely by hand
      • To test the brush, stand brush up on one end and turn the bristles
      • Brush should turn, if it doesn’t it should be replaced
      • Inspect the belt, if damaged it should be replaced
    • To replace the belt, hook the belt over the metal motor pulley and over the brush between the belt guards

    • Replace the brush back into the machine, making sure the ends fit into their corresponding shaped slots

      • The left will be circular, the right rectangular
    • Spin the brush several times by hand to center the belt

    • If the vacuum continues not to have suction, visit a BISSELL Authorized Service Center or Contact Us

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