My SteamReady Steam Mop is leaking | Support

June 7, 2024
Bissell

  • Unplug machine

    • Remove and fill water tank

      • Only water is to be used in the machine
      • Do not use vinegar or any other solution as it could damage the water tank
      • Inspect the cap and insert for cracks or damage
      • Replace if needed
      • Confirm the rubber gasket at the tip of the cap is still attached to the unit
    • Verify the x-valve is working properly

      • Push up on the valve over the sink to ensure water releases out of the tank
      • If no water releases, a new cap assembly needs to be ordered
    • Replace the water tank and push down securely so there are no gaps

    • Test machine for leaking

      • If the machine still leaks after troubleshooting, please Contact Us
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