Jabra Evolve2 75 USB A UC Wireless Headset with Charging Stand Instructions
- June 3, 2024
- Jabra
Table of Contents
Evolve2 75 USB A UC Wireless Headset with Charging Stand
Instructions
Wireless Headset with Charging Stand
Why does call control not work with my ShoreTel softphone even though I
followed the post installation steps of Jabra Direct?
Compatible Mitel/Shoretel Softphones
- Mitel/Shoretel Communicator v.14, 15
- Mitel/Shoretel Connect Onsite
Confirm successful installation
Call control may not work because the ShoreTel Telephony Interface is not
installed properly, or the Mitel/ShoreTel softphone failed to configure
properly. Use the following steps to check the installation and configuration.
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In the Control Panel, click Phone and Modem.
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On the Advanced tab, verify that ShoreTel Remote TAPI Service Provider is listed as shown in the following screenshot.
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Click Configure. The ShoreTel Remote TSP dialog opens.
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In the Provider Usage section, verify that Use this service provider(enable) is selected.
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If you cannot verify these steps, the ShoreTel Remote TAPI Service Provider is not installed properly. Reinstall it, and then reboot your computer.
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Verify that the ShoreTel integration displays the Ready status in the Jabra Direct home screen.
18/09/2022 21:34
https://www.jabra.com/supportpages/jabra-
evolve2-75/27599-989-989/faq/07dfc6682241-48c8-a7f6-9a778e76c96f
References
- [FAQTitle] | Jabra Evolve2 75 - USB-A UC with Charging Stand - Black | FAQ | Jabra Support
- Why does call control not work with my ShoreTel softphone even though I followed the post installation steps of Jabra Direct? | Jabra Evolve2 75 - USB-A UC with Charging Stand - Black | FAQ | Jabra Support
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