Use your HomePod on an 802.1X Wi-Fi network

June 7, 2024
Apple

Use your HomePod on an 802.1X Wi-Fi network

HomePod can connect to many campus or business 802.1X Wi-Fi networks. Learn which networks are supported and how to connect.

In iOS 12.3 and later, HomePod can join most 802.1X Wi-Fi networks that don’t require a one-time password and use one of the following authentication types: PEAP, EAP-TLS, EAP-TTLS, or EAP-FAST.* If your 802.1X Wi-Fi network requires a unique identity certificate for each device, install a configuration profile to connect.

Before you begin

Connect to an 802.1X Wi-Fi network

You can share the Wi-Fi configuration from your iPhone or iPad to your HomePod, or you can install a configuration profile to automatically connect.

Share the Wi-Fi configuration from your iPhone or iPad

  1. On your iPhone or iPad, connect to the 802.1X Wi-Fi network.
  2. Open the Home app.
  3. Press and hold HomePod, then tap Settings.
  4. Tap “Move HomePod to [network name]”.
  5. Tap Done after your HomePod connects to the new network.

Use a profile to automatically connect

You can install a configuration profile that automatically connects HomePod to an 802.1X Wi-Fi network. Your network administrator can make a profile available from a website or an email message. Tap the profile on your iPhone or iPad, then choose your HomePod. If you don’t see your HomePod, choose Other Devices, then choose your HomePod. Then, follow the prompts to complete installation.

Find your MAC address

On some Wi-Fi networks, your network administrator might require the Wi-Fi address of your HomePod in order to provide access. Here’s how to find it:

  1. Open the Home app on your iPhone or iPad.
  2. Press and hold HomePod, then tap Settings.
  3. Scroll down to find your Wi-Fi Address at the bottom.

Learn more

  • Get help with your HomePod

  • The following configurations aren’t supported: carrier managed Wi-Fi networks, captive Wi-Fi networks, Wi-Fi networks set up from Mobile Device Management, and Wi-Fi networks configured by third-party apps. HomePod stereo pair and Personal Requests aren’t supported on networks that block peer-to-peer communication. If those features aren’t available, contact your network adminstrator.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

Published Date: June 04, 2019

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