ALPHA BIDET UXT Pearl Bidet Toilet User Guide

October 30, 2023
ALPHA BIDET

ALPHA BIDET UXT Pearl Bidet Toilet

ALPHA-BIDET-UXT-Pearl-Bidet-Toilet-product

Product Installation

The product should be installed with specified components and a new water supply hose. The power plug must be switched off and water supply must be shut off. Never operate the product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the product to a service center for examination and repair. It is recommended  to use a waterproof electrical outlet which should be installed in a place where it is not easily to get wet.

Safety Instructions

When using electrical products, basic safety precautions should always be followed, especially when children are present. Close supervision is necessary when this product is used by, on, or near children or individuals with disabilities. Use this product only for its intended use as described in the manual. Do not use attachments not recommended by the manufacturer.

Technical Specification

The technical specifications of the product are not provided in the user manual.

List of Materials

The list of materials required for installation is not provided in the user manual.

Technical Drawing

The technical drawing of the product is not provided in the user manual.

Parts Identification

A diagram of parts identification is provided in the user manual.

Toilet Installation

Instructions for toilet installation are provided in the user manual.

Preparation

Preparation instructions are provided in the user manual.

Automatic Lid Open/Close

Instructions for using the automatic lid open/close feature are provided in the user manual.

Foot Sensor

Instructions for using the foot sensor feature are provided in the user manual.

Product Maintenance & Troubleshooting

Instructions for maintenance and troubleshooting are provided in the user manual. This includes cleaning the unit, spray nozzle maintenance and care, filter maintenance, manually flushing the toilet, battery replacement, failure to remote control, toilet willbe unused for more than 3 weeks, and discharging water.

Side Control Knob Functions

The functions of the side control knob are provided in the user manual.

Troubleshooting Guide

A troubleshooting guide is provided in the user manual.

Others

Important safety instructions are provided in the user manual. These include precautions for use around children and individuals with disabilities, proper use of the product, and precautions for installation and use to prevent injury or property damage.

Product Usage Instructions

  • Before using the product, read all instructions in the user manual.
  • Follow all safety instructions when using the product, especially when children are present.
  • Install the product with specified components and a new water supply hose. Ensure that the power plug is switched off and water supply is shut off.
  • Do not use attachments not recommended by the manufacturer.
  • If the product has a damaged cord or plug, is not working properly, has been dropped or damaged, or dropped into water, return it to a service center for examination and repair.
  • Use a waterproof electrical outlet which should be installed in a place where it is not easily to get wet.
  • Follow all instructions for toilet installation and preparation.
  • Follow instructions for using the automatic lid open/close and foot sensor features.
  • Follow instructions for maintenance and troubleshooting, including cleaning the unit, spray nozzle maintenance and care, filter maintenance, manually flushing the toilet, battery replacement, failure to remote control, toilet will be unused for more than 3 weeks, and discharging water.

IMPORTANT SAFEGUARDS

When using electrical products, especially when children are present, basic safety precautions should always be followed, including the following:

  1. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
  2. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  3. Children shall not play with the appliance.
  4. Cleaning and user maintenance shall not be made by children without supervision.

READ ALL INSTRUCTIONS BEFORE USING

DANGER – To reduce the risk of electrocution:

  1. Do not use while bathing.
  2. Do not place or store product where it can fall or be pulled into a tub or sink.
  3. Do not place in or drop into water or other liquid.
  4. Do not reach for a product that has fallen into water. Unplug immediately.
  5. Do not wash the main unit or electrical plug with water or detergent.
  6. Do not handle the electrical plug with wet hands.
  7. Never block the outlet of the air dryer.
  8. Never disassemble, repair or modify this product.
  9. During installation, disassembly, repair and maintenance of the product, the power plug must be switched off and water supply be shut off.

WARNING – To reduce the risk of burns, electrocution, fire, or injury to persons.

  1. Close supervision is necessary when this product is used by, on, or near children or individuals with disabilities.
  2. Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
  3. Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the product to a service center for examination and repair.
  4. Keep the cord away from heated surfaces.
  5. Never use while sleeping or drowsy.
  6. Never drop or insert any object into any opening or hose.
  7. Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.
  8. Connect this product to a properly grounded outlet only. See Grounding Instructions.
  9. Do not throw cigarettes and other burning materials into toilet, otherwise it might cause fire.
  10. This product is an electric appliance, so it must be placed far away from water and other liquid.
  11. Do not lay the product on its side or upside down during the electrical circuit.
  12. It is prohibited to use other electric appliances in the same socket.
  13. It is forbidden to use the power extension or unstable loose outlet.
  14. Do not reuse any existing water supply hoses, otherwise it might cause leakage, fire or electrical shock. Installation should include specified components and a new water supply hose.

IMPORTANT SAFETY INSTRUCTIONS

CAUTION – Indicates that failure to follow the instruction may cause body injury or property damage.

  1. Do not install or use the product in wet places as steam room etc.
  2. It is recommended to use water-proof electrical outlet which should be installed in a place where is not easily to get wet.
  3. This product should be used with 110V-120V, 50/60Hz electrical current only, load current is at least 15A. Power plug must be equipped with ground fault circuit interrupter or ground fault electrical leakage protector or similar high sensitive, rapid type leakage switch (Rated sensitive current under 6mA).
  4. When it thunders, it is strongly recommended to pull out the power plug.
  5. Do not use bleach, ammonia, or alcohol based chemical cleaners (most bathroom cleaners) on the bidet seat. This will result in discoloration and cracks over time.
  6. Ceramic toilet must install floor fixing bolts.
  7. Do not stand on ceramic toilet, seat, or lid.
  8. Do not lean against the lid when using the product, to avoid damage.
  9. This product is equipped with a soft-closing seat and lid. Do not push the toilet seat closed, or damage may occur.
  10. Do not use any caustic chemicals or abrasive brusher to clean this product.
  11. Exposure to direct sunlight is prohibited.
  12. Only use tap water or potable water, otherwise it may cause chafing.
  13. Do not connect water supply to heater outlet. Make sure inlet water temperature is between 3~35℃/3 7.4~95℉
  14. When the room temperature is under zero degree, please drain the water tank, to avoid freezing.
  15. Raise room temperature to prevent the toilet from damage due to freezing.
  16. When moving the product from cold or wet environment into normal room temperature, wait for 2 hours until the condensation water is fully volatilized. Doing so can prevent the product from electrical short-circuit.
  17. When not using the product over three(3) weeks, drain the water out of the toilet and pull the electrical plug from the wall outlet.
  18. Stop using the product and shut off the power when product malfunctions. Call for professional service.

GROUNDING INSTRUCTIONS
This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This product is equipped with a cord having a grounding wire with a grounding plug. The lug must be plugged into an outlet that is properly installed and grounded.
DANGER – Improper use of the grounding plug can result in a risk of electric shock. If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to either flat blade terminal. The wire with insulation having an outer surface that is green with or without yellow stripes is the grounding wire.
This product is factory equipped with a specific electric cord and plug to permit connection to a proper electric circuit. Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product. Do not modify the plug provided — if it will not fit the outlet, have the proper outlet installed by a qualified electrician. If the product must be reconnected for use on a different type of electric circuit, the reconnection should be made by qualified service personnel.
SAVE THESE INSTRUCTIONS

Technical specification

Model UX- T


Main Unit

| Rated voltage| 110V-120V, 50/60Hz
Rated power| 1170W
Water proof| IPX4
Power cord length| About 7ft





Toilet

| Flush volume| 1.28 gpf
Flushing mode| Siphonic jet
Rough-in| 12″
Outlet outside diameter| 4″
Drainage method| S-trap


Water pressure range

| 0.18 MPa (dynamic pressure, flow rate of 5.81+ gal/min or 22.0+ L/min) – 0.8 MPa (static pressure)







Cleaning device

| Heating mode| On demand
Heating power| 120V/1400W
Water temperature| 5-level adjustment
Water volume| 3-level adjustment
Cleaning mode| Rear wash / Oscillating Front wash / Oscillating
Nozzle position| 5-level adjustment
Water pressure protector| Pressure maintaining device, Automatic pressure relief device
Anti-backflow| Anti-siphon device, air gap anti-backflow


Safety device

| Thermal fuse, Water temperature sensor, Ground protection, Thermostat, Over temperature protection, Leakage protection plug


Drying device

| Warm air volume| Over 0.2m3 /min
Warm air temperature| 6-level adjustment
Heating power| 250W
Safety device| Thermal fuse, Temperature sensor, Thermostat
Model| UX- T
---|---
Deodorizer| Deodorization method| Photocatalyst-free




Heated seat

| | Surface temperature| 6-level adjustment
Heating power| 50W
Burn protection| After 10 minutes of use, the seat temperature will automatically drop slowly to a low level
Safety device| Seat sensor, Temperature sensor, Thermostat, Thermal fuse, Leakage protection plug





Convenience

| Night light assembly| Intelligent, Always on, Always off
User ID setting| To avoid interference when used by multiple users
Automatic flushing| Automatic flushing after use
Foot sensor flushing function| Foot sensor flushing
Flushing during power failure| Battery backup (9V)
Lid opening| Lid auto-open

Rated power:
Under the condition of ambient temperature 23℃/73℉, water static pressure 0.18MPa ±0.02MPa, water temperature 5℃/41℉, power, water pressure, seat temperature, water temperature all set to the highest level in one rear washing cycle.

List of materials

ALPHA-BIDET-UXT-Pearl-Bidet-Toilet-fig
1

Technical drawingALPHA-BIDET-UXT-Pearl-Bidet-Toilet-fig
2

The drawing is for reference only, and we reserve the right to modify the product appearance.

Parts identification

Left sideALPHA-BIDET-UXT-Pearl-Bidet-Toilet-fig 3

Right sideALPHA-BIDET-UXT-Pearl-Bidet-Toilet-fig 4

Toilet installation

Precaution before installing
Minimum dynamic working water pressure: 0.18+ MPa (5.81+ gal/min or 22+ L/min), failure to meet this pressure will not achieve the best flushing effect.
Note: Apply the methods below if you don’t have water pressure testing device.

Installation of backup battery box

  • The backup battery box allows you to flush the toilet in the event that your home loses power.
  • Insert a 9V battery into the box and plug the connector into the wire harness under the toilet.
  • Place battery box at the bottom of toilet.
    Note: It is recommended to use a high quality 6LR61 9V battery.

Installation of angle valve (optional)

  • If the existing angle shut-off valve at the wall is at least 8” off the center of the drain and uses either a 3/8” compression or 1/2” NPT thread, then it can be used.
  • If not, the supplied angle valve can be installed.
  • Installing the supplied 1/2” angle valve and larger hose will provide optimal flushing performance.
  • Draw drain outlet centerline on the floor, install angle valve at least 8” away at an appropriate height to clear the toilet skirt.
  • 1/2” NPT compression inlet

Cardboard template

  • Align cardboard with the centerline of drain outlet
  • Use template as a guide for positioning

Supply hose
Using the appropriately sized supply hose, connect the toilet inlet to the angle valve. Tighten securely and ensure the rubber o-rings at each hose end are present.

Mounting bracket installation

  • Loosely assemble the mounting brackets with bolts, nuts, and washers as below.
  • Install them into your flange plate in the ground and then tighten the nuts securely.

Ceramic toilet installation

  • Install the sealing flange into drain outlet. Install the toilet by carefully lowering it into position over the drain.

Note:

  1. Two people are required to carry the toilet.
  2. Clean the drain outlet before installing the seal.
  3. Please make sure ceramic toilet outlet is perfectly centered on drain outlet.

Screw installation

  • Insert the screws through the fixing sleeves and then install them through the holes on both sides of the toilet. They secure to the mounting brackets installed on the flange plate. Lock tight.
  • Install the decorative cap on the fixing sleeve.

Preparation

Turn on the angle valve slowly
Check the threaded connections at each end of the supply hose for leaks. If leaks are found, shut off water, and re-connect the hose ensuring the o-rings are in place. Add teflon tape if needed. Once leak-free, open the angle valve completely.

Power connection

  • Plug the electrical cord into a GFCI 3 prong outlet. Press the reset switch button to activate. The indicator light should turn on, indicating that the power is on.

Self-inspection startup sequence

  1. Once power is connected, the seat should beep. The side knob light will turn on, and the self-inspection startup sequence will start.
  2. When the seat beeps again, the startup sequence is complete.
  3. The UXT Pearl is now ready to use!

Automatic lid open/close

  • The Alpha UXT Pearl is equipped with a proximity sensor that can raise and lower the lid automatically. This function is disabled by default. Press and hold the OPEN/CLOSE LID button on the remote control for 5 seconds to enable it.

    1. Approaching the toilet
      When you approach the toilet and come within range of the proximity sensor (roughly 1 foot), the lid will automatically open.ALPHA-BIDET-UXT-Pearl-
Bidet-Toilet-fig 16

    2. Leaving the toilet
      The lid will automatically close about 3 minutes after you leave the toilet area.

Notes

  • The automatic function will close both the seat and lid if the seat is up.
  • While the motorized seat and/or lid are in operation please do not force the seat or lid in the opposite direction. Doing so will reduce the life of the motor.

Foot sensor

  • The Alpha UXT Pearl is equipped with a foot sensor that can perform a few functions. Trigger the sensor by touching the sensor area with your foot. This sensor is enabled by default. On the remote control, press and hold the STOP button
    and then press the FLUSH button to disable it.

    1. When the lid and seat are both closed, touch the foot sensor to open the lid.
    2. When the lid is open and seat closed, touch the foot sensor to open the seat.
    3. When the seat and lid are both open, touch the foot sensor to close both the seat and lid and activate a flush.

Maintenance

Cleaning the main unit

  1. Unplug the power cord before doing any cleaning or maintenance.

  2. To clean the seat, lid, back housing, and other plastic components, only use a soft damp towel to wipe clean. Warm water, mild soap and/or vinegar are ok to use.
    AVOID: harsh chemicals like bleach, ammonia, and alcohol based cleaners. These include most “natural” cleaners on the market. These chemicals will slowly erode and discolor plastic surfaces.

  3. Only the ceramic toilet portion can be safely cleaned with traditional chemical bathroom cleaners and disinfectants.

  4. Once cleaning is completed and all surfaces are dry, re-connect the power plug.

Spray nozzle maintenance and care

  1. Nozzle cleaning
    When no one is seated, turn the knob clockwise to bring the nozzle out for manual cleaning.

  2. Spray nozzle disassembly
    When the nozzle is extended, the tip can be removed and cleaned separately.

    • Reach underneath the nozzle and gently pull only the tip downwards to separate it from the main nozzle assembly.
  3. Use soft brush to clean the tip

    • Do not pull or push the main nozzle assembly to avoid damage.
  4. Nozzle retraction
    Insert the nozzle tip back into the main assembly and press the knob in to retract the nozzle back in place.

Maintenance and troubleshooting

Filter maintenance
If you begin to notice reduced spray performance and are using the supplied angle valve, try cleaning the filter:

  1. Unplug the power cord and shut off the angle valve.
  2. Unscrew the angle valve nut.
  3. Remove filter net
  4. Clean out the filter net under running water using a toothbrush.
  5. Reinstall filter net and angle valve nut.
  6. Turn on the angle valve and connect the power cord.

Manually flushing the toilet

  • Put around 2.1Gal (8L) water into a container and dump it into the ceramic bowl to manually flush the toilet.
    Note: Avoid water spilling from bowl.

No power flushing

  • If your home loses power and you have the battery backup pack installed you can flush the toilet by pressing in the side control knob.

Backup battery replacement

  1. Unplug DC connector and remove the battery box.
  2. Install a new 9V battery.
  3. Reconnect the battery box.

Reminder:

  1. It is recommended to use high quality 6LR61 9V battery.
  2. It is recommended to replace the battery every two years, regardless of use.

Failure of remote control

  1. Operate via knob on the main unit.
  2. Battery replacement
    • Remove the remote control from holder.
    • Open the battery cover and replace the batteries.
    • Put the remote control back.

Note: After battery replacement, the remote control settings will be reset to the defaults. User presets will need to be re-saved.

Toilet will be left unused for > 3 weeks

  • When the product is left unused for a long time, especially in cold weather, it is highly recommended to drain the water to prevent freezing.

To discharge water

  1. Activate flushing, and then turn off the angle valve to stop water supply.
  2. Unplug the power cord
  3. Disconnect the hose from angle valve, drain the water and reconnect.
  • Please turn on power and water supply when using again.

Note: Be sure to unplug the power cord before disconnecting the supply hose.

Side control knob functions

When Nobody is Seated

  • Press the knob in to flush the toilet
  • Turn the knob clockwise to bring the nozzle out for manual cleaning
  • Press the knob in and hold for 3 seconds to turn off the LED ring light. Repeat to turn it back on.
  • Press the knob in and hold for 6 seconds to turn the toilet off. Repeat to turn it back on.

When Seated, but Idle

  • Press the knob in to flush the toilet
  • Turn the knob clockwise to start a FRONT wash or counterclockwise to start a REAR wash.

During an Active Wash Cycle

  • Press the knob in to STOP the active function
  • Turn the knob clockwise to move the nozzle position forward or counterclockwise to move the nozzle position backward.
  • By default, turning the knob during an active wash cycle will change the nozzle position. Press and hold the knob in for 3 seconds during a wash to switch to spray pressure adjustment mode. Press and hold the knob in for 3 seconds again to switch back to nozzle position adjustment mode.

During an Active Drying Cycle

  • Press the knob in to STOP the active function
  • Turn the knob clockwise to increase the drying temperature or counterclockwise to decrease the drying temperature.

Troubleshooting guide

Problem Cause Solution

No water spraying from nozzle

| Water supply hose is kinked| Straighten the hose to remove the kink
Angle valve is off| Turn on the angle valve
Seat sensor not triggered| Sit fully on the seat with skin contact
Poor water spraying| Water supply hose is kinked| Straighten the hose to remove the kink
Angle valve is not fully turned on| Turn on the angle valve fully
Filter is clogged| Clean the filter
Low water temperature| The water temperature is not set properly| Adjust the water temperature

Low seat temperature

| The seat temperature is not set properly| Adjust the seat temperature
Eco mode is active| Turn off eco mode if you wish the seat temperature to remain consistent
Low dryer temperature| The dryer temperature is not set properly| Adjust the dryer temperature

Dryer not blowing

| Seat sensor not triggered| Sit fully on the seat with skin contact
Spray wand cannot retract| Power supply off| Push back the spray wand gently and test the power outlet
Nozzle is too dirty| Clean the nozzle with a soft brush
Spray wand cannot extend| Power supply off| Test the power outlet
Seat sensor not triggered| Sit fully on the seat with skin contact

Remote control not working

| Batteries are inserted in the direction|

Reload the batteries correctly

Low battery| Replace the batteries

Deodorizer not working

| Seat sensor not triggered| Sit fully on the seat with skin contact
Deodorization function continues after user leaves.| It is normal for the deodorizing function to continue operating after user leaves, for complete odor removal.
Flush doesn’t work during power failure| No or low battery in backup pack| Replace new 9V battery in backup pack for power failure flushing.

Caution

|

If the problem cannot be resolved as per above solutions, please disconnect the power and contact us at [email protected]

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