Gaggenau VL414712 400 Series Vario Downdraft Ventilation User Manual
- June 11, 2024
- Gaggenau
Table of Contents
- Safety Definitions
- IMPORTANT SAFETY INSTRUCTIONS
- Getting to know your appliance
- Operating the appliance
- Basic Settings
- Home Connect
- FCC COMPLIANCE STATEMENT
- Cleaning and maintenance
- Faults – What to Do?
- Customer service
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Use and care manual 2
VL 414 712
Downdraft ventilation
Additional information on products, accessories, replacement parts and services, as well as the Use and care manual and the Installation instructions can be found at www.gaggenau.com and in the online shop www.gaggenau.com/zz/store
Safety Definitions
WARNING
This indicates that death or serious injuries may occur as a result of non-
observance of this warning.
CAUTION
This indicates that minor or moderate injuries may occur as a result of non-
observance of this warning.
NOTICE
This indicates that damage to the appliance or property may occur as a result
of non-compliance with this advisory.
Note: This alerts you to important information and/or tips.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
WARNING
When properly cared for, your new appliance has been designed to be safe and
reliable. Read all instructions carefully before use.
These precautions will reduce the risk of burns, electric shock, fire, and
injury to persons. When using kitchen appliances, basic safety precautions
must be followed, including those in the following pages.
General notes
This appliance is not intended for operation with an external clock timer or a
remote control.
Make sure that no small parts or liquids penetrate into the appliance.
Check device for visible damage after unpacking it. Don’t plug in device in
the event of transport damage.
Adults and children must never operate the appliance without supervision if
they are either physically or mentally incapable or if they lack the necessary
knowledge and experience to operate the appliance correctly and safely.
Don’t let children play with the appliance or packaging material.
Fire Safety
Always have a working smoke detector near the kitchen.
WARNING
Risk of fire!
If the downdraft ventilator is installed next to a gas appliance, an air
baffle must be used (available as accessory). This prevents the flame from
being drawn into the fan. Thus,
a filter soaked in grease cannot be ignited by the gas flame.
WARNING
TO REDUCE THE RISK OF A RANGE TOP GREASE FIRE:
- Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
- Always turn hood ON when cooking at high heat.
- Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.
- Use proper pan size. Always use cookware appropriate for the size of the surface element.
Do not flambé under the extractor hood or work with a naked flame. When switched on, the extractor hood draws flames into the filter. There is a risk of fire due to deposits on the grease filter!
CAUTION
For general ventilating use only. Do not use to exhaust hazardous or explosive
materials and vapors.
Do not operate any fan with a damaged cord or plug. Discard fan or contact an
authorized service facility for examination and/or repair.
Do not run cord under carpeting. Do not cover cord with throw rugs, runners,
or similar coverings. Do not route cord under furniture or appliances. Arrange
cord away from traffic area and where it will not be tripped over.
In the event that personal clothing or hair catches fire, drop and roll
immediately to extinguish flames.
Smother flames from food fires other than grease fires with baking soda. Never
use water on cooking fires.
WARNING
TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE
FIRE, OBSERVE THE FOLLOWING:
-
SMOTHER FLAMES with a closefitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS.
If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT. -
NEVER PICK UP A FLAMING PAN
– You may be burned. -
DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result.
-
Use an extinguisher ONLY if:
– You know you have a Class ABC extinguisher, and you already know how to operate it.
– The fire is small and contained in the area where it started.
– The fire department is being called.
– You can fight the fire with your back to an exit.
Have an appropriate fire extinguisher available, nearby, highly visible and
easily accessible near the appliance.
Whenever possible, do not operate the ventilation system during a cooktop
fire. However, do not reach through fire to turn it off.
WARNING
Risk of fire!
Grease deposits in the grease filter can ignite.
Clean the grease filter at least every two months or as often as necessary.
Never operate the appliance without the grease filter.
WARNING
Risk of fire!
Grease deposits in the grease filter can catch fire. Never work with a naked
flame near the appliance (e.g. flambéing). Install the unit near a heat-
producing appliance for solid
fuels (e.g. wood or coal) only if there is a closed, non-detachable cover.
There must be no flying sparks.
WARNING
Risk of fire!
When gas burners are in operation without any cookware placed on them, they
can build up a lot of heat.
A ventilation appliance installed above the cooker may become damaged or catch
fire. Only operate the gas burners with cookware on them.
WARNING
Risk of fire!
Hot oil and fat catch fire fast. Never leave hot oil and fat unsupervised.
Never extinguish a fire with water. Switch off the cooking position. Suffocate
flames carefully with a lid, a fire blanket or similar.
Burn Prevention
WARNING
Risk of burns!
The accessible parts get hot during operation. Never touch hot parts.
Keep children away.
Child Safety
When children become old enough to use the appliance, it is the responsibility
of the parents or legal guardians to ensure that they are instructed in safe
practices by qualified persons.
Remove all tape and packaging before using the appliance. Destroy the
packaging after unpacking the appliance. Never allow children to play with
packaging material.
Do not allow anyone to climb, stand, lean, sit, or hang on any part of an
appliance, especially a door, warming drawer, or storage drawer. This can
damage the appliance, and the unit may tip over, potentially causing severe
injury.
Do not allow children to use this appliance unless closely supervised by an
adult. Children and pets should not be left alone or unattended in the area
where the appliance is in use. They should never be allowed to play in its
vicinity, whether or not the appliance is in use.
CAUTION
Items of interest to children should not be stored in an appliance, in
cabinets above an appliance or on the backsplash. Children climbing on an
appliance to reach items could
be seriously injured.
Cleaning Safety
WARNING
Be sure the entire appliance (including the grease filters and light bulbs, if
applicable) has cooled and grease has solidified before attempting to clean
any part of the appliance.
WARNING
Risk of burns, electrical shock! by appliance. Always let appliance cool down
prior to cleaning or maintenance. Turn off fuse or unplug power plug.
Do not use steam cleaners to clean the appliance.
CAUTION
Damage to appliance
Do not remove control knobs for cleaning.
Safe use
WARNING
Do not repair, replace or remove any part of the appliance unless specifically
recommended in the manuals. Improper installation, service or maintenance can
cause injury or property damage. Refer to this manual for guidance. All other
servicing should be done by an authorized service provider.
WARNING
Risk of burns!
by hot appliance when used with cooking appliances. Keep children away and
ensure proper use.
WARNING
Risk of injury, damage!
through objects set down on the appliance. Never place objects on the
appliance.
WARNING
Risk of short circuit!
The cable insulation of electrical appliances can melt. Never place connection
cable on the hot cooking zones.
WARNING
Risk of fire!
Overly greasy filters pose a risk of catching fire! Never deep-fry or grill
next to the appliance without paying careful attention. Clean grease filters
regularly.
Proper Installation and Maintenance Have the installer show you the location
of the circuit breaker or fuse. Mark it for easy reference.
This appliance must be properly installed and grounded by a qualified
technician. Connect only to properly grounded outlet. Refer to Installation
Instructions for details.
This appliance is intended for normal family household use only. It is not
approved for outdoor use. See the Statement of Limited Product Warranty. If
you have any questions, contact the manufacturer.
Do not store or use corrosive chemicals, vapors, flammables or nonfood
products in or near this appliance. It is specifically designed for use when
heating or cooking food. The use of corrosive chemicals in heating or cleaning
will damage the appliance and could result in injury.
Do not operate this appliance if it is not working properly, or if it has been
damaged. Contact an authorized service provider.
Do not repair or replace any part of the appliance unless specifically
recommended in this manual. Refer all servicing to an authorized service
provider.
CAUTION
Grease left on filters can remelt and move into the vent.
**** Hidden surfaces may have sharp edges. Use caution when reaching behind or under appliance.
WARNING
When the hood is operated in exhaust-air mode simultaneously with a different
burner which also makes use of the same chimney (such as gas, oil or coal-
fired heaters, continuous-flow heaters, hot-water boilers) care must be taken
to ensure that there is an adequate supply of fresh air which will be needed
by the burner for combustion.
Safe operation is possible provided that the under pressure in the room where
the burner is installed does not exceed 4 Pa (0.04 mbar).
This can be achieved if combustion air can flow through non-lockable openings,
e.g. in doors, windows and via the air-intake/exhaust-air wall box or by other
technical measures, such as reciprocal interlocking, etc.
WARNING
Avoid carbon monoxide poisoning – Provide adequate air intake so combustion
gases are not drawn back into the room.
An air-intake/exhaust-air wall box by itself is no guarantee that the limiting
value will not be exceeded.
Note: When assessing the overall requirement, the combined ventilation system for the entire household must be taken into consideration. This rule does not apply to the use of cooking appliances, such as cooktops and ovens.
WARNING
Mortal danger, risk of poisoning! through back-suctioned combustion gases.
Never operate appliance in exhaust air mode simultaneously with a fire-powered
appliance that relies on ambient air if sufficient air supply has not been
provided for.
- Fire-powered appliances that rely on ambient air (e.g. gas, oil, wood or coalpowered heaters, flow heaters, water heaters) draw on combustion air from the room where they’re nstalled and direct the exhaust fumes through an exhaust system (e.g. chimney), out of the building.In combination with an activated range hood, ambient air is drawn from he kitchen and neighboring rooms— insufficient supply air may cause low pressure. Poisonous gases from the chimney or exhaust shaft may be suctioned back into the living pace.
- That’s why sufficient supply air must always be provided for.
- An air supply / exhaust wall duct alone doesn’t ensure adherence to the limit value.
WARNING
Risk of electrical shock! through damaged connection cable. Don’t bend or
pinch connection cable during installation.
WARNING
Risk of burns, injury! through damaged connection cable. Damaged connection
cable must be replaced by an licensed specialist (electrician).
WARNING
Risk of injury! From sharp edges during installation. Always wear protective
gloves while installing the appliance.
Proposition 65 Warning:
This product may contain a chemical known to the State of California, which
can cause cancer or reproductive harm. Therefore, the packaging of your
product may bear the ollowing label as required by California:
STATE OF CALIFORNIA PROPOSITION 65 WARNING:
WARNING
Cancer and Reproductive Harm – www.P65Warnings.ca.go v
Causes of damage
CAUTION
Risk of damage due to ingress of humidity into the electronic circuitry.
Never clean operator controls with a wet cloth.
CAUTION
Surface damage due to strong or abrasive cleaning agents. Never use strong and
abrasive cleaning agents.
Protecting the environment
Unpack the appliance and dispose of the packaging in an environmentally
friendly manner.
Operating modes
Operati ng modesThis appliance can be used in air extraction or air
recirculation mode depending on the remote fan unit connected.
Air extraction
The air sucked in is cleaned by the grease filters and is routed outdoors through a pipe system.
Note: The extracted air must neither be discharged into an operating smoke or waste gas chimney nor into a shaft that serves to ventilate rooms where heat-producing appliances are installed.
- The local chimney sweep’s consent must be obtained if the exhaust air is to be routed to a smoke or waste gas chimney that is not in operation.
- A telescopic wall duct should be used if the exhaust air is routed through the outside wall.
Recirculation
****The aspirated air is cleaned by the grease filters and an activated
charcoal filter and is returned to the kitchen.
Note: You must install an activated charcoal filter to bind odors in the
recirculation mode. Refer to the manual or ask your specialist dealer for
details of the various options for operating the appliance in the
recirculation mode. You can obtain the necessary accessories from specialist
dealers, from our after-sales service or in the online shop.
Getting to know your appliance
Getti ng to know your applianceDowndraft ventilation
Control knob
Symbol | Explanation |
---|---|
Home Connect | |
0 | Switching off the appliance |
Switching on automatic mode | |
1 | Switches on fan level 1 |
2 | Switches on fan level 2 |
3 | Switches on fan level 3 |
Switches on intensive mode | |
Switches on intermittent ventilation | |
Resets the saturation indicator |
Display on the illuminated ring
The control knob has an illuminated ring that indicates a number of statuses
and functions.
| Display| Meaning
---|---|---
| Off| Appliance OFF
| Lights up orange| Appliance ON
| Switch off appliance, slowly flashes white (three times)| Metal grease
filter satura- tion indicator
| Switch off appliance, rapidly flashes white (six times)| Activated charcoal
filter saturation indicator (in circulating-air mode only)
| Switch off appliance, slowly flashes orange| Fan run-on active
| Lights up blue| Home Connect
| Flashes blue| Home Connect
| Flashes orange and white alternately| Safety shut-off, power fail- ure
| Flashes yellow and magenta alternately| Appliance fault Call customer
service.
| Lights up green for a few seconds, then turns yellow| Appliance is
initializing, only after initial connection or power failure
The illuminated ring on the control knob lights up orange during operation.
You can choose between two shades. If you have several appliances installed
next to each other,
you can change the shades in the settings for the appliances so that all of
the illuminated rings light up in the same shade.
Special accessories
You can order the following accessories from your specialist dealer:
AA 414 010 Air conduction rail for operation beside a VG 415/425 gas appliance
Use the accessories only as indicated. The manufacturer assumes no liability
for incorrect usage of the accessories.
Before using the appliance for the first time
Before using the appliance for the first ti meBefore using the appliance and
accessory parts for the first time, clean them thoroughly.
Operating the appliance
Turning on
Automatic mode, three fan settings, intensive mode and the intermittent
ventilation system are available for extraction.
Push in the control knob and turn it clockwise to the fan setting you require.
The illuminated ring behind the control knob lights up.
Turning off
Turn the control knob anti-clockwise to position 0.
If the run-on function is activated, the appliance continues to run for a
short time after it is switched off.→ “Run-on function” on page 14
Using Home Connect to set the appliance
You can set the appliance via the Home Connect app and via a hob using the
Home Connect app, see and → “Connecting the cooktop extractor system to the
cooktop” on page 22.
- Set up the Home Connect app.
- Establish the connection to the hob.
- Push in the control knob and turn it anti-clockwise to the position.
Automatic mode with sensor control
In automatic mode, a sensor in the appliance detects the intensity of the
cooking and roasting fumes. The appliance selects the appropriate fan setting
automatically.
Switching on
Push in the control knob and turn it clockwise to the position.
Automatic mode is activated.
The optimum fan setting 1, 2 or 3 is set automatically using a sensor. The
illuminated ring behind the control knob lights up orange while the
ventilation system is switched on.
If the sensor no longer detects odors, the appliance selects the lowest fan
setting. After 20 minutes (in circulating-air mode) or six minutes (in air
extraction mode), the ventilation system is switched off. Turn the control
knob to the 0 position.
Switching off
Turn the control knob anti-clockwise to position 0.
Sensor sensitivity
In automatic mode, a sensor in the appliance detects the intensity of the
cooking and roasting fumes. Depending on the setting of the sensor, the fan
automatically switches to another fan setting.
Default sensitivity setting: 2
Lowest sensitivity setting: 1
Highest sensitivity setting: 4
Changing the sensitivity of the sensor
If the sensor control system reacts too quickly or too slowly, change the
sensitivity setting.
You can set the sensitivity in the Home Connect app.
Intensive mode
Activate intensive mode if strong odors or large amounts of steam are
produced. In this mode, the appliance operates at its maximum fan setting for
a short time. After approx. six minutes, the appliance automatically switches
back to fan setting 3.
Run-on function
The run-on function leaves the ventilation system running at a low fan setting
for a few minutes after it has been switched off. While the run-on function is
switched on, the illuminated ring for the control knob slowly flashes orange.
The appliance automatically switches off the ventilation after 20 minutes.
The fan run-on removes any remaining kitchen fumes and reduces the
condensation in the appliance.
Notes
- You can activate or deactivate the run-on function in the basic settings or in the Home Connect app.
- The run-on function does not start unless the appliance has been switched on for at least two minutes.
- The run-on function only starts in circulating-air mode.
Switching off the run-on function early
- Turn the control knob to .
- Turn the control knob to 0.
The appliance switches off the fan run-on early.
Intermittent ventilation
With intermittent ventilation, the fan automatically switches to fan setting 1
for six minutes every hour.
Switching on
Push in the control knob and turn it clockwise to the μ position.
Intermittent ventilation is activated. The illuminated ring behind the control
knob lights up orange while the ventilation system is switched on.
Switching off
Turn the control knob anti-clockwise to position 0.
Saturation notification
When the metal grease filter or the activated charcoal filter (only in
circulating-air mode) are saturated, the illuminated ring on the control knob
flashes:
- Metal grease filter: Three times white, slow flashing
- Activated charcoal filter: Six times white, rapid flashing
Do not wait any longer to clean the metal grease filters or replace or regenerate the activated charcoal filters.→”Cleaning and maintenance” on page 24
Ventilation molding
If downdraft ventilation is used next to a gas appliance, a ventilation
molding AA 414 010 must be fitted on the gas appliance during cooking. The
ventilation molding improves extraction when using gas appliances. The
ventilation molding prevents extinction of small flames due to the draft.
Basic Settings
Basic setti ngsThe appliance has various basic settings. You can adapt these basic settings to suit your individual requirements. To access the basic settings:
-
Carry out the following operating steps one after the other without interruption.
-
Push in the control knob and turn it counterclockwise to the position. Keep the control knob pressed in.
-
Turn the control knob clockwise to position 1. Keep the control knob pressed in.
-
Turn the control knob counterclockwise to position 0.
The illuminated ring around the control knob lights up yellow. -
Select the required setting using the control knob.
After approx. 5 seconds, the illuminated ring for the control knob lights up green. Exit the basic settings to save the setting you require. -
To change the setting back, push in the control knob and turn it counterclockwise to position 0, and use the control knob to select the required setting.
The control knob lights up yellow.
Control knob position| Function| Illuminated ring color:
Green| Illuminated ring color:
Yellow
---|---|---|---
| Color selection for the illuminated ring around the control knob| Orange|
Orange (dark)
1| Fan setting 1 for intermittent ventilation| Selected| Not selected
2| Fan setting 2 for intermittent ventilation| Selected| Not selected
3| Fan setting 3 for intermittent ventilation| Selected| Not
selected
| Run-on function| Activated*| Deactivated
| Noise reduction| Activated| Deactivated
*Basic setting
Exiting the basic settings menu and saving the settings
1. Carry out the following operating steps one after the other without
interruption.
2. Push in the control knob and turn it counterclockwise to the position.
Keep the control knob pressed in.
3. Turn the control knob clockwise to position 1. Keep the control knob
pressed in.
4. Turn the control knob counterclockwise to position 0.
The illuminated ring around the control knob goes out.
Home Connect
Home ConnectThis appliance is LAN- or Wi-Fi-enabled and settings can be sent
to the appliance via a mobile device.
If the appliance is not connected to the home network, it will function as an
extractor hood with no network connection. The appliance can always be
operated via the control knob.
The availability of the Home Connect function depends on the availability of
Home Connect services in your country. Home Connect services are not available
in every country. You can find more information on this at www.home-
connect.com.
Notes
-
Ensure that you follow the safety instructions in this user manual and that these are also observed when operating the appliance via the Home Connect app.
You must also follow the instructions in the Home Connect app. -
Operation via the Home Connect app is only possible if the control knob for the cooktop extractor system is at the position.
-
Operating the appliance directly from the appliance always takes priority. It is not possible to operate the appliance using the Home Connect app during this time.
Setting Up
To implement settings via Home Connect, you must have installed and set up the
Home Connect app on your mobile device.
Note: In networked standby mode, your appliance requires a maximum of 2
W.
Your appliance must also be connected to the home network (router) and to the
Home Connect app (on a mobile device, e.g. a smartphone or tablet). You can
choose between the following connection types:
- Connection via Wi-Fi: If there is a Wi-Fi connection, you can connect your appliance to your home network manually or automatically. Establish the connection to your home network and then the connection to the Home Connect app.
- Connection via LAN cable: The appliance is connected to the home network automatically following confirmation on the appliance.
Note: The app will guide you through the entire registration process. In case of doubt, follow the instructions in the app.
Setting up the Home Connect app
Note: You require a mobile device with the latest version of the relevant
operating system.
- On your mobile device, go to the App Store (Apple devices) or to the Google Play Store (Android devices).
- Enter “Home Connect” in the search field.
- Select the Home Connect app and install it on your mobile device.
- Start the app and create your Home Connect login details. The app will guide you through the registration process. Make a note of your e-mail address and password.
Open or close the Home Connect settings menu
To connect your appliance to Home Connect or establish the connection to your
home network, you will need to open the Home Connect settings menu on your
appliance.
Note: It is important to carry out the following operating
steps without interruption, one after the other.
- Push in the control knob and turn it one notch counterclockwise to the position. Keep the control knob pressed in.
- Turn the control knob two notches clockwise to the position. Keep the control knob pressed in.
- Turn the control knob one notch counterclockwise to position 0.
Note: If you select settings in the Home Connect settings menu, you will need to exit the Home Connect menu in the same way to save the settings.
Displays on the illuminated ring on the control knob
- While you are in the Home Connect menu, the illuminated ring on the control knob lights up blue.
- While the appliance is establishing a connection to the home network, the illuminated ring on the control knob flashes blue.
- If the appliance has established a connection to the home network, the illuminated ring on the control knob lights up green.
- If the appliance was not able to establish a connection to the home network, the illuminated ring on the control knob lights up red. Start the connection process again.
Overview of the Home Connect settings menu
- Manually logging in to the home network (Wi-Fi): To log in to the home network (Wi-Fi) manually, you require the network name (SSID) and password (key) for your home network.→ “Manual Registration in the Home Network” on page 18
- Log in to the home network (Wi-Fi) with a WPSenabled router.→”Logging in to your home network automatically (WPS)” on page 18
- Direct connection to a compatible cooktop.→”Connecting appliances directly” on page 23
- Switch LAN or Wi-Fi off and on, e.g. while on holiday.→”Switch the wireless network connection (LAN or WLAN) on or off” on page 20
- Reset the Home Connect connections, e.g. for a new router, changing to a new Internet service provider.→”Resetting the Home Connect connections” on page 20
Connecting the appliance to your home network (Wi-Fi)
1. Carry out the following operating steps one after the other without
interruption.
2. Open the Home Connect settings menu. →”Open or close the Home Connect
settings menu” on page 16
The illuminated ring around the control knob lights up blue.
Manual Registration in the Home Network
Note: To log in to the home network (Wi-Fi) manually, you require the
network name (SSID) and password (key) for your home network.
-
Turn the control knob clockwise to the position. After around 5 seconds, the illuminated ring around the control knob flashes blue and yellow alternately. The appliance is now in manual mode.
-
Switch to the general settings menu of your mobile device and call up the Wi-Fi settings.
On your mobile device, the “HomeConnect” Wi-Fi connection is available for around 20 minutes. -
Connect to the “HomeConnect” Wi-Fi connection (password: “HomeConnect”).
-
Launch the Home Connect app on your mobile device and follow the instructions for network login. Enter the password (key) of the home network. Following successful onnection to the router, the illuminated ring around the control knob lights up green for around 3 seconds.
-
The illuminated ring around the control knob flashes blue and white alternately. The connection to the mobile device is being established. The appliance is available in the app on the mobile device once the illuminated ring around the control knob lights up green. If the illuminated ring around the control knob lights up red, it was not possible to establish a connection
-
To save the connection, exit the Home Connect settings menu. → “Exiting the Home Connect settings menu” on page 19
-
After successfully connecting, push in the control knob and turn it counterclockwise to the position. Otherwise, it is not possible to operate the appliance using the Home Connect app.
Connection to the router unsuccessful
-
If a connection could not be established, check the router and turn the control knob to another position and then back to the position.
The illuminated ring around the control knob lights up blue. After around 5 seconds, the illuminated ring around the control knob flashes blue and yellow. -
Switch to the general settings menu of your mobile device and start the Wi-Fi connection again.
-
Check that the password has been entered correctly.
Connection to the mobile device unsuccessful
-
If a connection could not be established, turn the control knob to another position and then back to the position.
The illuminated ring around the control knob lights up blue. After around 5 seconds, the illuminated ring around the control knob flashes blue and white. -
Launch the Home Connect app on your mobile device and follow the instructions for automatic network login.
Connecting more mobile devices to the same Home Connect account
In the Home Connect app, you can connect more mobile devices to your
appliance.
Connecting more mobile devices to another Home Connect account
Prerequisite: A mobile device is connected to the appliance. The appliance can
be found in the Home Connect settings menu.
-
Turn the control knob to another position and then back to the position.
The illuminated ring around the control knob flashes blue and white. The appliance is now ready to connect to another mobile device. -
Launch the Home Connect app on your mobile device and follow the instructions for automatic network login.
The appliance is available in the app on the mobile device once the illuminated ring around the control knob lights up green.
Logging in to your home network automatically (WPS)
You require a router that has WPS functionality. You will find information
about this in the manual for your router.
You need to be able to access your router.
If this is not the case, follow the steps in → “Manual Registration in the
Home Network” on page 18.
-
Push in the control knob and turn it to position 1.
During the connection process, the illuminated ring around the control knob flashes blue and yellow alternately. -
Press the WPS button on the router within the next 2 minutes.
Following successful connection to the router, the illuminated ring around the control knob lights up green for around 3 seconds. The illuminated ring around the control knob then flashes blue and white alternately. The appliance is now ready to connect to your mobile device. -
Launch the Home Connect app on your mobile device and follow the instructions for automatic network login.
The appliance is available in the app on the mobile device once the illuminated ring around the control knob lights up green. If the illuminated ring around the control knob lights up red, it was not possible to establish a connection. -
To save the connection, exit the Home Connect settings menu.
-
After successfully connecting, push in the control knob and turn it counterclockwise to the position. Otherwise, it is not possible to operate the appliance
using the Home Connect app.
Connection to the router unsuccessful
-
If a connection could not be established, check the router, and turn the control knob to another position and then back to position 1.
The illuminated ring around the control knob lights up blue. After around 5 seconds, the illuminated ring around the control knob flashes blue and yellow. -
Switch to the general settings menu of your mobile device and start the Wi-Fi connection again.
Connection to the mobile device unsuccessful
-
If a connection could not be established, turn the control knob to another position and then back to position 1.
The illuminated ring around the control knob lights up blue. After around 5 seconds, the illuminated ring around the control knob flashes blue and white. -
Launch the Home Connect app on your mobile device and follow the instructions for automatic network login.
Connecting more mobile devices to the same Home Connect account
In the Home Connect app, you can connect more mobile devices to your
appliance.
-
Turn the control knob to another position and then back to position 1.
The illuminated ring around the control knob flashes blue and white. The appliance is now ready to connect to another mobile device. -
Launch the Home Connect app on your mobile device and follow the instructions for automatic network login.
The appliance is available in the app on the mobile device once the illuminated ring around the control knob lights up green.
Exiting the Home Connect settings menu
- Carry out the following operating steps one after the other without interruption.
- Close the Home Connect settings menu. → “Open or close the Home Connect settings menu” on page 16
The illuminated ring on the control knob goes out.
Connecting the appliance to your home network (LAN)
The appliance must be connected to your home network using a LAN cable.
-
Connect the LAN cable (RJ45) to the router and the appliance.
-
Reset the Home Connect connections.→”Resetting the Home Connect connections” on page 20
-
Remain in the Home Connect settings menu.
-
Turn the control knob to .
The illuminated ring around the control knob flashes blue and white alternately. -
Start the Home Connect app on the mobile device and follow the instructions.
-
As soon as the network connection is established, exit the Home Connect settings menu.→”Exiting the Home Connect settings menu” on page 19
-
Push in the control knob and turn it counterclockwise to the h position. Otherwise, it is not possible to operate the appliance using the Home Connect app.
Switch the wireless network connection (LAN or WLAN) on or off
You can switch off the LAN or Wi-Fi on your cooktop extractor system at any
time (e.g. to save energy during a holiday). The connections to the home
network and to the
cooktop remain saved. When you switch the LAN or Wi-Fi back on, the saved
connections are applied.
-
Carry out the following operating steps one after the other without interruption.
-
Open the Home Connect settings menu. →”Open or close the Home Connect settings menu” on page 16
The illuminated ring around the control knob lights up blue. -
Turn the control knob clockwise to position 3. The illuminated ring around the control knob lights up green.
After around 5 seconds, the illuminated ring around the control knob flashes blue. After a few seconds, the illuminated ring around the control knob lights up blue. The network connection is deactivated. -
Close the Home Connect settings menu. →”Open or close the Home Connect settings menu” on page 16
The illuminated ring on the control knob goes out.
If you want to switch the network connection back on, work through the same
operating sequence. The illuminated ring around the control knob lights up
blue.
After around 5 seconds, the illuminated ring around the control knob flashes
blue and then lights up green.
Note: If the cooktop extractor system is directly connected to a cooktop,
the Wi-Fi can not be switched off.
Changing from Wi-Fi connection to LAN connection
-
Connect the cooktop extractor system to the router (RJ45 cable).
-
Carry out the following operating steps one after the other without interruption.
-
Open the Home Connect settings menu. →”Open or close the Home Connect settings menu” on page 16
The illuminated ring around the control knob lights up green. -
Turn the control knob clockwise to the position. After approx. 5 seconds, the illuminated ring for the control knob lights up blue. The connection is established via LAN.
-
Close the Home Connect settings menu. →”Open or close the Home Connect settings menu” on page 16 The illuminated ring on the control knob goes out.
Changing from LAN connection to Wi-Fi connection
-
Carry out the following operating steps one after the other without interruption.
-
Open the Home Connect settings menu. → “Open or close the Home Connect settings menu” on page 16
The illuminated ring around the control knob lights up blue. -
Turn the control knob clockwise to the position.
After approx. 5 seconds, the illuminate ring for the control knob lights up green. The connection is established via Wi-Fi. -
Disconnect the connection between the cooktop extractor system and the router (RJ45 cable).
Resetting the Home Connect connections
You can reset the connections you have saved for your home network and cooktop at any time.
-
Carry out the following operating steps one after the other without interruption.
-
Open the Home Connect settings menu. →”Open or close the Home Connect settings menu” on page 16
The illuminated ring around the control knob lights up blue. -
Turn the control knob clockwise to the position.
After approx. 30 seconds, the illuminated ring for the control knob lights up green. All Home Connect settings have been reset. The appliance will no longer be displayed in the Home Connect app. -
Close the Home Connect settings menu. → “Open or close the Home Connect settings menu” on page 16
The illuminated ring on the control knob goes out.
Software Update
Using the software update function, your appliance’s software can be updated
(e.g. for the purpose of optimization, troubleshooting or security updates).
To do this, you need to be a registered Home Connect user, have installed the
app on your mobile device and be connected to the Home Connect server.
As soon as a software update is available, you will be informed by the Home
Connect app, from which you will also be able to download the update.
Notes
- You can continue to use your appliance as normal while updates are downloading.
- Depending on your personal settings in the app, software updates can also be set to download automatically.
- We recommend that you install security updates as soon as possible.
Remote Diagnostics
Customer Service can use Remote Diagnostics to access your appliance if you
contact them, have your appliance connected to the Home Connect server and if
Remote Diagnostics is available in the country in which you are using the
appliance
Note: For further information and details about the availability of
Remote Diagnostics in your country, please visit the Service/Support section
of your local website: www.home-connect.com
Information on Data Protection
When your appliance is connected to a WLAN network that is connected to the
Internet for the first time, your appliance transmits the following categories
of data to the Home Connect server (initial registration):
- Unique appliance identification (consisting of appliance codes as well as the MAC address of the installed Wi-Fi communication module).
- Security certificate of the Wi-Fi communication module (to ensure a secure data connection).
- The current software and hardware version of your appliance.
- Status of any previous resetting to factory settings.
This initial registration prepares the Home Connect functions for use and is only required when you want to use these Home Connect functions for the first time.
Note: Ensure that the Home Connect functions can be used only in conjunction with the Home Connect app. Information on data protection can be accessed in the Home Connect app.
Declaration of Conformity
Gaggenau Hausgeräte GmbH hereby declares that the appliance with Home Connect
functionality meets the basic requirements and other relevant provisions of
Directive 2014/53/EU.
A detailed RED Declaration of Conformity can be found online at
www.gaggenau.com among the additional documents on
the product page for your appliance.
**** 2.4 GHz band: max. 100 mW
5 GHz band: max. 100 mW
| BE| BG| CZ| DK| DE| EE| IE| EL
---|---|---|---|---|---|---|---|---
ES| FR| HR| IT| CY| LV| LT| LU
HU| MT| NL| AT| PL| PT| RO| SI
SK| FI| SE| UK| NO| CH| TR|
5 GHz WLAN (Wi-Fi): For indoor use only
Wi-Fi® Module
FCC/IC Statements
Model: COM2
FCC ID: 2AHES-COM2
IC: 21152-COM2
The Home Connect module is a communication device designed to provide
communication between appliances and smart devices.
This module is integrated at the factory, under direct control of BSH Home
Appliances Corporation, and is not user servicable or upgradable. At least 7⅞
inch (20 cm) separation distance should be maintained from device to user.
FCC COMPLIANCE STATEMENT
CAUTION
Changes or modifications not expressly approved could void your authority to
use this equipment.
This device complies with Part 15 of the FCC Rules.
Operation to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada licenseexempt RSS standard(s).
Operation is subject to the following two conditions:
- This device may not cause interference, and
- This device must accept any interference, including interference that may cause undesired operation of the device.
Operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to cochannel mobile satellite systems.
Connecting the cooktop extractor system to the cooktop
Connecti ng the cooktop ext r actor system to the cooktopYou can connect this
appliance to a compatible cooktop and then control the functions of the
cooktop extractor
system via your cooktop.
You can connect this appliance to one or two cooktops.
You cannot connect multiple cooktop extractor systems to one cooktop.
Notes
- Make sure you follow the safety instructions in the user manual for your cooktop and that these are complied with even when operating the appliance via the hood controls on the cooktop.
- Using the controls on the cooktop extractor system always takes priority. It is not possible to use the hood controls on the cooktop during this time.
- Operation via the Home Connect app or via the cooktop is only possible if the control knob for the cooktop extractor system is at the h position.
You have the following options for connecting the appliances together:
- Connecting appliances via the home network→”Connecting appliances via the home network” on page 23
- Connecting appliances directly→”Connecting appliances directly” on page 23
Connecting appliances via the home network
If the appliances are connected to each other via your home network, both the
hood controls on the cooktop and the Home Connect functions can be used to
operate the appliance.
Two appliances can be connected using the Home Connect app provided that both
of them are Home Connect-compatible.
Refer to the Home Connect documents supplied for more information.
Establishing a connection via the home network
1. Open the Home Connect settings menu. →”Open or close the Home Connect
settings menu” on page 16
2. Log in to the home network manually or automatically; see →”Manual
Registration in the Home Network” on page 18 or →”Logging in to your home
network automatically (WPS)” on page 18.
Once the extractor hood is connected to your home network, you can connect to
the cooktop via the Home Connect app. To do this, follow the instructions on
your mobile device.
Connecting another cooktop to the extractor hood
- Connect both cooktops to Home Connect.
- Connect the cooktop extractor system to Home Connect.
- In the Home Connect app, connect the first cooktop to the cooktop extractor system.
- In the Home Connect app, connect the second cooktop to the cooktop extractor system.
- Turn the control knob for the cooktop extractor system to the h position. Only then is the operation via the cooktop possible
Connecting appliances directly
If the appliance is connected directly to one or several cooktops, it can no
longer be connected to your home network. The appliance will function as an
extractor hood that is not connected to the network and you can continue to
operate it via the control panel.
Before connecting the appliances, reset all existing connections to your home
network or other appliances.
Establishing a direct connection
Make sure that the cooktop is switched on and is in search mode. Search mode
means that the connection process on the cooktop has been started.
To do this, refer to the section entitled “Connecting to the extractor hood”
in the user manual for your cooktop.
- Open the Home Connect settings menu. →”Open or close the Home Connect settings menu” on page 16
- Turn the control knob clockwise to position 2. After around 5 seconds, the illuminated ring around the control knob flashes blue and yellow alternately. The cooktop is connected to the extractor hood once the illuminated ring on the control knob lights up green.
- Close the Home Connect settings menu. → “Open or close the Home Connect settings menu” on page 16 The illuminated ring on the control knob goes out.
- Turn the control knob for the cooktop extractor system to the position. Only then is the operation via the cooktop possible
Direct connection unsuccessful
If, after around 30 seconds, a connection could not be established, the
illuminated ring around the control knob lights up red. Turn the control knob
to another position and then back to position 2.
The illuminated ring around the control knob lights up blue. After around 5
seconds, the illuminated ring around the control knob flashes blue and yellow.
The appliance is trying to establish a connection again.
Connecting another cooktop to the extractor hood
In order to connect another cooktop to the extractor hood, run through the
direct connection again with the second cooktop.
-
Switch off the Wi-Fi on the first cooktop. To do so, follow the instructions in the user manual for the cooktop.
-
Start the connection for the second cooktop, then start the connection for the cooktop extractor system.
The connection process may take a few minutes. The cooktop is connected to the cooktop extractor system once the illuminated ring on the control knob lights up green. -
Switch the Wi-Fi on the first cooktop back on again.
Cleaning and maintenance
WARNING
Risk of burns!
The appliance grows hot during operation. Let appliance cool down prior to
cleaning.
WARNING
Risk of electrical shock!
Moisture entering the appliance can cause an electrical shock. Don’t use a
high-pressure cleaner or steam cleaner.
WARNING
Risk of injury!
Components inside the appliance may have sharp edges. Wear protective gloves.
NOTICE
Surface damage
Do not use these cleaning agents
- Caustic or corrosive cleaners
- Oven cleaners
- Cleaners that are caustic, contain chlorine or are aggressive
- Cleaners containing large proportions of alcohol
- Hard, scratchy dish-washing sponges, brushes or scourers
If such an agent comes into contact with the appliance, wipe it off
immediately with water.
Thoroughly wash out new sponge cloths before using them.
Note: Only use a minimal amount of water when cleaning so that no water
enters the appliance.
Cleaning the appliance
Note: Before cleaning, remove any jewelry from your arms and hands.
In order to ensure the grease absorption level, the grease filter must be
cleaned regularly.
Clean the appliance after each use once it has cooled down. Remove spilt
liquids immediately and do not allow any food remains to dry on it.
Also clean the inside of the downdraft ventilation regularly with a damp
cloth.
Appliance part/surface | Recommended cleaning |
---|---|
Appliance frame | Soapy water – dry with a soft cloth. |
Use a minimal amount of water when cleaning to prevent water from penetrating
the appliance.
Soak dried-on food remains with a small amount of soapy water; do not scour.
Ventilation grille| Carefully remove for cleaning. Soapy water – dry with a
soft cloth.
You can also clean the ventilation grille in the dishwasher. This may cause
the ventilation grille to discolor, making it lighter. This does not affect
its usability.
Control knob| The soapy cloth must not be too wet.
Dry with a soft cloth.
CAUTION
Damage to the appliance
Do not detach the control knobs to clean them.
Removing and installing the metal grease filter
-
Remove the ventilation grille.
-
Pull the metal grease filter up and out of the appliance.
-
Clean the metal grease filter and the ventilation grille.
-
Clean the inside of the downdraft ventilation.
-
Insert the metal grease filter.
-
Place the ventilation grille on top.
Cleaning the metal grease filter
WARNING
Risk of fire!
Grease deposits in the grease filter can ignite.
Clean the grease filter at least every two months or as often as necessary.
Never operate the appliance without the grease filter.
The metal grease filter can be cleaned in the dishwasher or by hand.
Cleaning in the dishwasher
Note: Slight discoloration may occur if cleaning in the dishwasher. This
has no effect on the performance of the metal grease filter.
- Place the metal grease filters loosely in the dishwasher with the opening facing down. Do not jam in the metal grease filters.
- Do not clean heavily soiled metal grease filters together with tableware.
Cleaning by hand
- Soak the metal grease filter in hot soapy water.
- Clean with a brush and then rinse thoroughly.
- Allow the metal grease filter to dry before inserting.
Note: You can use a special degreaser to remove stubborn dirt. It can be ordered via the online shop.
Changing the activated charcoal filter (only in circulating-air mode)
Activated charcoal filters trap the odor-causing compounds from cooking
smells. They are only used for air-recirculation mode.
The activated charcoal filter of the remote fan unit must be replaced at
regular intervals. The saturation indicator on your appliance tells you how
frequently this needs to be done.
Resetting the saturation indicator
If the saturation indicator for the metal grease filter or activated charcoal
filter has flashed, you must reset the saturation indicator after cleaning or
changing the filter.
-
Push in the control knob and turn it clockwise to the position.
-
The illuminated ring behind the control knob lights up white and goes out for approx. five seconds and lights up white again.
The saturation indicator is reset. -
Turn the control knob back to position 0.
Faults – What to Do?
WARNING
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried out by an
authorized servicer. If the appliance is not functioning properly, unplug the
power cord or switch off the fuse in the fuse box. Contact Customer Support.
Faults often have simple explanations. Please read the notes in the table
before calling customer service.
Disruption | Possible cause | Solution |
---|---|---|
The appliance does not work | No connection to the remote fan unit. | Check |
whether the plugs of the connection cable are properly inserted.
Power failure| Check whether other kitchen appliances are working.
Faulty fuse| Check in the fuse box to make sure that the fuse for the
appliance is in working order.
After the appliance has been switched off, the illuminated ring flashes white
slowly three times.| The metal grease filter is saturated.| Clean the metal
grease filter. →”Cleaning and maintenance” on page 24
After the appliance has been switched off, the illuminated ring flashes white
rapidly six times.| The activated charcoal filter in the remote fan unit is
saturated.| Change the activated charcoal filter in the remote fan unit. →
“ Cleaning and maintenance” on page 24
The fan continues to run after the appliance has been switched off.
The illuminated ring flashes slowly orange.| The run-on function is switched
on.| Further information about the run-on function.
→”Run-on function” on page 14
The appliance switches itself off while in use; the illuminated ring flashes
orange and white alternately| Safety switch off: The controls on the appliance
have not been used for a long time| Turn the control knob to 0, then switch it
back on, if required
The appliance remains off after a power failure| Turn the control knob to 0,
then switch it back on, if required
The window is closed using the window contact switch| Open the window, turn
the control knob to 0 and then switch it back on, if required
Appliance runs in automatic mode, illuminated ring flashes yellow and magenta|
Automatic sensor is faulty| Turn the control knob to 0, then switch it back on
If the illuminated ring continues flashing after you have switched the
appliance back on, contact after-sales service
Illuminated ring flashes magentayellow| Appliance fault| Check the cable
connection to the remote blower
If the illuminated ring continues flashing after you have switched the
appliance back on, contact customer service
Customer service
If your appliance needs repairs, our customer service is there for you. We
work hard to help solve problems quickly and without unnecessary service
calls, getting your appliance back up and running correctly in the least
amount of time possible.
When you call, please indicate the product number (E-Nr.) and serial number
(FD-Nr.) so that we can support you in a qualified manner. You will find the
type plate with these numbers on the bottom of the appliance.
To avoid having to search for a long time when you need it, you can enter your appliance data and the customer support telephone number here.
E-Nr.
FD-Nr.
Customer Service
Please read the use and care instructions provided with your appliance.
Failure to do so may result in an error in using the appliance. This could
result in a service call that instead of fixing a mechanical issue is only
needed for customer education. Such calls are not covered by the appliance
warranty.
Please find the contact data of all countries in the enclosed customer service
list.
To book a service visit and product advice
USA 877 442 4436 toll-free
CANADA 877 442 4436 toll-free
BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
USA
www.gaggenau.com
1-877-442-4436
© 2022 BSH Home Appliances Corporation
References
- Connect.com
- verde.si - privzeta stran - default page
- Select your region | Gaggenau
- eShop selector
- Connect your household | Home Connect
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