KitchenAid Dishwasher User Guide

June 7, 2024
KitchenAid

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KitchenAid Dishwasher User Guide

KitchenAid Dishwasher

LEARN MORE
In an effort to conserve natural resources, this dishwasher includes a condensed User Guide. A complete User Guide can be downloaded at www.kitchenaid.com/customer-service/manuals/
For future reference, please make a note of your product model and serial numbers. These can be located on a label in the tub along the left outer edge.

Model Number__ Serial Number__
Register your dishwasher at www.kitchenaid.com. In Canada, register your dishwasher at www.kitchenaid.ca.

FIG 1 Your safety and the safety of others are very
important.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: When using the dishwasher, follow basic precautions, including the following:

  • Read all instructions before using the dishwasher.
  • Use the dishwasher only for its intended function.
  • Use only detergents or rinse agents recommended for use in a dishwasher, and keep them out of the reach of children.
  • When loading items to be washed:
  1. Locate sharp items so that they are not likely to damage the door seal; and
  2. Load sharp knives with the handles up to reduce the risk of cut-type injuries.
  • Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.

  • Do not touch the heating element during or immediately after use.

  • Do not operate the dishwasher unless all enclosure panels are properly in place.

  • Do not tamper with controls.

  • Do not abuse, sit on, or stand on the door, lid, or dish racks of the dishwasher.

  • To reduce the risk of injury, do not allow children to play in or on the dishwasher.

  • Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the water flow from each for several minutes. This will release any
    accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

  • Remove the door or lid to the washing compartment when removing an old dishwasher from service or discarding it.

State of California Proposition 65 Warnings:

WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

WARNING

Tip Over Hazard
Do not use dishwasher until completely installed.
Do not push down on open door.
Doing so can result in serious injury or cuts.

GROUNDING INSTRUCTIONS

  • For a grounded, cord-connected dishwasher:
    The dishwasher must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
    WARNING: Improper connection of the equipment grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

  • For a permanently connected dishwasher:
    The dishwasher must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.

KEY USAGE TIPS

Drying – Rinse Aid is essential.

FIG 2 Drying - Rinse Aid is essential

You must use a drying agent such as a rinse aid for good drying performance. Rinse aid along with the ProDry™ option provides the best drying and avoids excessive moisture in the dishwasher interior.

ProDry

Note: Fan may run for 1 hour after the end of cycle to maintain dry performance as the dishwasher cools.

Energy efficiency

Energy efficiency is gained by extending cycle time and reducing the amount of wattage and water used during your dishwasher’s cycle. All models contain an optical water sensor to determine water and energy consumption. Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas.

Press START/RESUME every time you add a dish.

IMPORTANT: If anyone opens the door (such as, for adding a dish, even during the Delay Hours option), START/RESUM E must be pressed each time.

Push door firmly closed within 3 seconds of pressing START/RESUME. If door is not closed within 3 seconds, the Start button light will flash, an audible tone will be heard, and cycle will not start.

Easy to remove third level rack
If additional space is needed in the upper rack, the third level rack can easily be removed.

FIG 3 Easy to remove third level rack

To remove, fully extend rack until it stops. Then open the track stops on each side and lift to remove.

Low profile items such as serving utensils and silverware may be loaded on the third level rack.

FIG 4 Easy to remove third level rack

Dynamic Lower Spray Arm
(on some models)

The Dynamic Lower Spray Arm is motor driven and does not spin freely unless the dishwasher is running. The motor assures just the right spin for thorough and effective cleaning.

OPERATING YOUR DISHWASHER

1. Prepare and Load the Dishwasher

FIG 6 Prepare and Load the Dishwasher

IMPORTANT: Remove leftover food, bones, toothpicks and other hard items from dishes. Remove labels from containers before washing.

  • Make sure that, when dishwasher door is closed, no items are blocking detergent dispenser.
  • Items should be loaded with soiled surfaces facing down and inward to the spray as shown in the graphics above. This will improve cleaning and drying results. Angle dirtiest dish surface downward, allowing space for water to flow up through rack and between dishes.
  • Avoid overlapping items like bowls or plates that may trap food.
  • Place plastics, small plates and glasses in upper rack.
  • Wash only items marked “dishwasher safe.”
  • To avoid thumping/clattering noises during operation: Load dishes so they do not touch one another. Make sure lightweight load items are secured in racks.
  • Use slots in the covers and suggested loading patterns to keep your silverware separated for optimum wash. See the complete online User Guide for detailed illustrations.

FIG 7 Prepare and Load the Dishwasher

If your silverware does not fit into the designated slots, push tabs inward on either end of the slotted cover and lift it off of the silverware basket. Always place sharp items pointed down and avoid “nesting” of spoons and forks.

2. Check that Spray Arms are not Blocked.

Be sure that items in the rack do not block the upper or lower spray arms.

FIG 8 Check that Spray Arms are not Blocked

3. Add Detergent

NOTE: If you do not plan to run a wash cycle soon, run a rinse cycle.
Do not use detergent.

  • Use automatic dishwasher detergent only. Add detergent just before starting a cycle.
  • Fresh automatic dishwasher detergent results in better cleaning. Store tightly closed detergent container in a cool, dry place.

FIG 9 Add Detergent

Detergents
Many detergents now come in several forms (gel packs, tablets, or powder packs).

We recommend tablets and packs for convenience and improved performance. Quality tablets and packs have been proven better than powder, liquid or gel detergents at reducing filming on dishes. Using tablets and packs over time will start to reduce or eliminate white film. Also, by using a rinse aid, you can minimize repeat buildup of white film. These forms are suitable for all hardness and soil levels. Always place detergents in the main compartment and slide lid to close.

NOTE: Follow instructions on the package when using other dishwasher detergent types. See the online user guide for more information on powder, liquid and gel usage.

FIG 10 Add Detergent

4. Add Rinse Aid

  • Your dishwasher is designed to use rinse aid for good drying performance. Without rinse aid, your dishes and dishwasher interior will have excessive moisture. The heating and drying options will not perform as well without rinse aid.
  • Rinse aid keeps water from forming droplets that can dry as spots or streaks. It also improves drying by allowing water to drain off of dishes after final rinse.
  • To add rinse aid, open the dispenser lid by gently pushing in the center of the lid with your thumb while lifting up on the edge.

FIG 11 Add Rinse Aid

  • Pour rinse aid into the opening until the indicator level shows that it is full.

FIG 12 Add Rinse Aid

  • Close dispenser by pushing down gently on the lid.

NOTE: For most water conditions, the factory setting will give good results.

If you are experiencing poor drying performance, you may want to try a higher setting. Turn the arrow adjuster to a higher setting to increase the amount of rinse aid.

5. Select a Cycle (cycles vary by model)
Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas. Typical cycle time is approximately 2¹⁄₂ hours but can take less or more time to complete depending on selections.

6. Select Options (options vary by model)
You can customize your cycles by pressing the options desired. If you change your mind, press the option again to turn off the option. Not all options are available for every cycle. If an invalid option is selected for a given cycle, the lights will flash.

7. Start or Resume a Cycle
NOTE: Run hot water at sink nearest your dishwasher until water is hot.
Turn off water.

  • Push door firmly closed. The door latches automatically. Select the wash cycle option and press START/RESUME or press START/ RESUME to repeat the same cycle and options used in the previous wash cycle.

IMPORTANT: If anyone opens the door (such as, for adding a dish, even during the Delay Hours option), the Start/Resume button must be pressed each time.

  • Push door firmly closed within 3 seconds of pressing START/ RESUME. If door is not closed within 3 seconds, the Start button light will flash, an audible tone will be heard, and cycle will not start.

CYCLE GUIDE

This information covers several different models. Your dishwasher may not have all of the cycles and options described.

FIG 14 CYCLE GUIDE

FIG 15 CYCLE GUIDE

FIG 16 CYCLE GUIDE

FIG 17 CYCLE GUIDE

FIG 18 CYCLE GUIDE

*Cycle times may increase depending on water temperature, heavy soil condition, and options selected. Adding options will add time to the cycle. See the options information.

FIG 19 CYCLE GUIDE

FIG 20 CYCLE GUIDE

DISHWASHER CARE

Cleaning the Dishwasher
Clean the exterior of dishwasher with a soft, damp cloth and mild detergent. If your dishwasher has a stainless steel exterior, a stainless steel cleaner is recommended, such as affresh® Stainless Steel Cleaner or wipes.

NOTE: It is recommended to use a premeasured detergent tablet or pack for regular daily use.

Removal of Hard Water / Filming: We recommended to use a monthly maintenance product such as affresh® Dishwasher Cleaner.

  • Load your dishwasher (preferably with dishes affected by filming/ hard water).
  • Place tablet in main wash compartment of detergent dispenser.
  • Select TOUGH and start the dishwasher.

If you have a drain air gap, check and clean it if the dishwasher isn’t draining well.

FIG 21 DISHWASHER CARE

To Reduce Risk of Property Damage During Vacation or Extended Time Without Use

  • When you will not be using the dishwasher during the summer months, turn off the water and power supply to the dishwasher.
  • Make sure the water supply lines are protected against freezing conditions. Ice formations in the supply lines can increase water pressure and cause damage to your dishwasher or home. Damage from freezing is not covered by the warranty.
  • When storing your dishwasher in the winter, avoid water damage by having your dishwasher winterized by authorized service personnel.

PROBLEM SOLVER

First try the solutions suggested here. If you need further assistance or more recommendations that may help you to avoid a service call, refer to the warranty page in this manual or visit https://www.kitchenaid.com/product_help. In Canada, visit http://www.kitchenaid.ca
Contact us by mail with any questions or concerns at the address below:

In the U.S.A.:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692

In Canada:
KitchenAid Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

FIG 22 PROBLEM SOLVER

FIG 23 PROBLEM SOLVER

KITCHENAID® DISHWASHER LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the Customer eXperience Center:
■ Name, address and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

  1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or http://kitchenaid.custhelp.com .
  2.  All warranty service is provided exclusively by our authorized KitchenAid Service Providers. In the U.S. and Canada, direct all requests for warranty service to:

KitchenAid Customer eXperience Center
In the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized KitchenAid dealer to determine whether another warranty applies.

http://kitchenaid.custhelp.com

LIFETIME LIMITED WARRANTY

WHAT IS COVERED

FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)
For one year from the date of purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, KitchenAid brand of Whirlpool Corporation or Whirlpool Canada, LP (hereafter “KitchenAid”) will pay for factory specified replacement parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit’s warranty period.

SECOND THROUGH FIFTH YEAR LIMITED WARRANTY (CERTAIN COMPONENT PARTS ONLY – LABOR NOT INCLUDED
In the second through fifth years from the date of original purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for the following components to correct non- cosmetic defects in materials or workmanship in these parts that prevent function of this major appliance and that existed when this major appliance was purchased. This is a limited 5-year warranty on the below named parts only and does not include repair labor.

■ Nylon dish racks
■ Electronic controls

LIFETIME LIMITED WARRANTY (STAINLESS STEEL TUB AND INNER DOOR LINER ONLY)
For the lifetime of the product from the date of original purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts and repair labor for the following components to correct non-cosmetic defects in materials or workmanship that existed when this major appliance was purchased:

■ Stainless steel tub
■ Inner door liner

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY
SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided
by a KitchenAid designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

WHAT IS NOT COVERED

  1. Commercial, non-residential or multiple-family use, or use inconsistent with published user, operator or installation instructions.
  2.  In-home Instruction on how to use your product
  3. Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).
  4. Consumable parts (i.e. light bulbs, batteries, air or water filters, etc.).
  5. Defects or damage caused by the use of non-genuine KitchenAid parts or accessories.
  6. Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by KitchenAid.
  7. Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration or modification of the appliance.
  8. Cosmetic damage including scratches, dents, chips, and other damage to appliance finishes unless such damage results from defects in materials and workmanship and is reported to KitchenAid within 30 days.
  9. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments including but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals.
  10. Pick-up or delivery. This product is intended for in-home repair.
  11. Travel or transportation expenses for service in remote locations where an authorized KitchenAid servicer is not available.
  12. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal or replacement of the product.
  13. Service or parts for appliances with original model/serial numbers removed, altered or not easily determined.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
KitchenAid makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask KitchenAid or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. KITCHENAID SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

®/™ ©2015. Used under license in Canada. All rights reserved.

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