SHURE STM-CONTROL1 Touch Controller User Guide

: June 7, 2024
: Shure

Table of Contents

OVERVIEW
PLACEMENT OPTIONS
SETTING UP
CONTROL1 SPECIFICATIONS
IMPORTANT PRODUCT INFORMATION
WARRANTY
NEED SOME HELP?
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SHURE STM-CONTROL1 Touch Controller - Cover

STEM CONTROL
TOUCH CONTROLLER
USER GUIDE

© 2021 Midas Technology, Inc.
Printed in China

OVERVIEW

Stem Control Touch Controller is a dedicated touchscreen interface for the Stem EcosystemTM platform. Use it to remotely configure your Stem Ecosystem devices or manage calls with your favorite video conferencing platforms.

SHURE STM-CONTROL1 Touch Controller - OVERVIEW

Features

PLACEMENT OPTIONS

Place Control in either an upright or reclined position. The screen automatically rotates to match either orientation.
SHURE STM-CONTROL1 Touch Controller - PLACEMENT
OPTIONS

Placement Options

SETTING UP

Using an Ethernet cable, connect Stem Control to your Stem Ecosystem network using a port that supports PoE+. This connection provides the device with power, data, and other IoT and SIP capabilities.
PoE+
Note: If your network doesn’t support PoE+, use a separate PoE+ injector or PoE+ enabled switch.
Complete setup using the Stem Ecosystem Platform.
That’s it! Control is all set up.
Note: For more information on setting up your room, visit stemaudio.com/manuals or stemaudio.com/videos.

Stem Ecosystem Platform
We recommend using the Stem Ecosystem Platform for all installations. Access the Stem Ecosystem Platform using Stem Control, through the apps available for iOS, Windows, and Android, or by typing in the product’s IP address in a web browser.

CONTROL1 SPECIFICATIONS

Ethernet: RJ45 connector (requires PoE+)
Weight: 1.7 lbs. (0.77 kg)
Dimensions: 9.6 x 5.7 x 3.7 in. (24.4 x 14.5 x 9.4 cm) W x H x D
Processor Multimedia: Qualcomm® SnapdragonTM 820 Quad Core (APQ8096 SoC), QualcommKryoTM 64-bit CPU @2.2GHz each, Qualcomm AdrenoTM 530 GPU, Qualcomm HexagonTM DSP 680
Memory / Storage: 4GB LPDDR4, 16GB eMMC
Operating System: Pre-loaded Android pie
Operating Temp: 0 to 70° celsius

Display Specs

Screen Size: 10.1 inch
Dimensions: 229 x 149 mm (W x H)
Active Area: 217 x 136 mm
Resolution: 1280(RGB)×800
Technology Type: a-si TFT Pixel
Configuration: R.G.B. Vertical Stripe
Pixel pitch(mm): 0.1695×0.1695
Display Mode: TM, Normally Black
Surface Treatment: HC

What’s In The Box

USB Type A to USB Type B Cable: 12 ft. (3.7 m)

Certifications
This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Industry Canada ICES-003
Compliance Label: CAN ICES-3 (A)/ NMB-3(A)

IMPORTANT PRODUCT INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Please consider the environment, electric products and packaging are part of regional recycling schemes and do not belong to regular household waste.

WARRANTY

The following warranty statement is effective for all Stem Audio products as of May 1st, 2019. Stem Audio (“the Manufacturer”) warrants that this product is free of defects in both materials and workmanship. Should any part of this product be defective, the Manufacturer agrees, at its option, to repair or replace with a like-new replacement any defective part(s) free of charge (except transportation charges) for a period of two years for all products. This warranty period begins on the date the end-user is invoiced for the product, provided the end-user provides proof of purchase that the product is still within the warranty period and returns the product within the warranty period to Stem Audio or an authorized Stem Audio dealer according to the Product Return and Repair Policy listed below. All inbound shipping costs are the responsibility of the end-user, Stem Audio will be responsible for all outbound shipping costs.

Product Return and Repair Policy

If purchased directly from Manufacturer (Stem Audio):
An RMA (Return Merchandise Authorization) number must be obtained by the end user from Stem Audio. Product serial number and proof of purchase must be presented in order to request an RMA number for a warranty claim. The end-user must return the product to Stem Audio and must display the RMA number of the outside of the shipping package.
If purchased through an authorized dealer, return to seller:
End-users should refer to seller’s return policy. Seller may, at its discretion, provide an immediate exchange or may return the product to the Manufacturer for repair.

THIS WARRANTY IS VOID IF: The product has been damaged by negligence, accident, act of God, or mishandling, or has not been operated in accordance with the procedures described in the operating and technical instructions; or; The product has been altered or repaired by other than the manufacturer or an authorized service representative of the Manufacturer; or; Adaptations or accessories other than those manufactured or provided by the Manufacturer have been made or attached to the product which, in the determination of the Manufacturer, shall have affected the performance, safety or reliability of the product; or; The product’s original serial number has been modified or removed.
NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR USE, APPLIES TO THE PRODUCT. MANUFACTURER’S MAXIMUM LIABILITY HEREUNDER SHALL BE THE AMOUNT PAID BY THE END USER FOR THE PRODUCT.
The Manufacturer shall not be liable for punitive, consequential, or incidental damages, expenses, or loss of revenue or property, inconvenience, or interruption in operation experienced by the end-user due to a malfunction in the purchased product. No warranty service performed on any product shall extend the applicable warranty period. This warranty extends only to the original end-user and is not assignable or transferable. This warranty is governed by the laws of the State of California.

For more information or technical support please refer to our website www.stemaudio.com,
email us at customerservice@stemaudio.com, or call 949-877-7836.