Bang Olufsen Beoplay Portal User Manual
- June 7, 2024
- bang olufsen
Table of Contents
Bang Olufsen Beoplay Portal
Download Bang & Olufsen App
To set up your product, download the Bang & Olufsen App from the Google Play
Store or Apple App Store. From this app you can set up your product and get
the full Bang & Olufsen experience. Unlock the full product experience of
audio personalisation, product support and new features at your fingertips.
When you first start the Bang & Olufsen App, you will be asked to create a
user account. To set up your headphones, click to add a new product. If you
already have an account this can be found under settings.
Get started
Turn on your new Beoplay Portal by short pressing the button on the right earcup. Long press the right button to initiate Bluetooth pairing. Next, go to the Bang & Olufsen app to set up your product, connect to Bluetooth and personalise your headphones. Once your Beoplay Portal is turned on, you will be able to find them in the Bluetooth settings of your device.
Pair and connect to Xbox
Press the pair button on your Xbox then hold the pairing button on the Beoplay
Portal for 3 sec. The pairing button can be found on the bottom of the left
ear cup.
Activation of Dolby Atmos for headphones
Dolby Atmos for headphones allows for a most immersive and precise audio
experience on PC and Xbox. Adding extra layers of dimension, distance and
realism, the virtual surround sound technology ensures improved accuracy,
reduced latency and personalisation of the EQ for games, movies and music.
HOW TO ACTIVATE
- Download the Dolby Access app from Microsoft Store
- Register your Beoplay Portal to unlock the license
- Enjoy the virtual surround sound
Music
Use touch controls on the left and right ear cups (L/R) to operate your
Beoplay Portal.
| Action | Gesture |
|---|---|
| Play | Double tap left/right disc |
| Pause | Double tap left/right disc |
| --- | --- |
| Volume up | Swipe up right slider |
| Volume down | Swipe down right slider |
| Active Noise Cancellation | Swipe down left slider |
| Transparency | Swipe up left slider |
| Switch to Xbox | Press left button |
Calls
Use touch controls on the left and right ear cups (L/R) to operate your
Beoplay Portal.
| Action | Gesture |
|---|---|
| Accept call | Double tap left/right disc |
| Mute microphone | Double tap left/right disc |
| Volume up | Swipe up right slider |
| Volume down | Swipe down right slider |
| Active Noise Cancellation | Swipe down left slider |
| Adjust Own Voice | Swipe up left slider |
Gaming
Use touch controls on the left and right ear cups (L/R) to operate your Beoplay Portal.
| Action | Gesture |
|---|---|
| Mute microphone | Double tap left/right disc |
| --- | --- |
| Volume up | Swipe up right touch bar |
| Volume down | Swipe down right touch bar |
| Game/Chat balance – more chat | Swipe up left touch bar |
| Game/Chat balance – more game | Swipe down left touch bar |
| Switch to Bluetooth | Press left button |
Mute microphone
Double tap either left or right disc to Mute/Unmute while playing. When muted,
the LED on the right ear cup will light red and a sound prompt will be played.
Xbox and Bluetooth
When Portal is connected to Xbox, the Bluetooth audio is inactive to avoid
disrupting your gaming experience.
Switch between connection types by either:
- Pressing the button on the left ear cup
- Turning off your Xbox
- Switching in the App
You need to have Bluetooth active on your device (e.g. smartphone) to connect and control your Beoplay Portal through the Bang & Olufsen App.
Wired PC gaming
Use the included USB-C cable for wired PC gaming. This will also allow you to charge your Beoplay Portal as you play. You can use the included line-in cable for connection to other consoles.
Wireless PC gaming
To pair wirelessly to your PC and enjoy the full Xbox connect experience, you
will need to buy an Xbox Wireless Adapter. Plug the adapter into your PC and
press the pair button. Make sure Beoplay Portal are switched on, then press
the Xbox pair button at the bottom of the left ear cup for 3 sec. to connect.
PC and Bluetooth
While connected to your PC, the Bluetooth audio is inactive to avoid disrupting your gaming experience.
Switch between connection types by either:
- Pressing the button on the left ear cup
- Turning off your PC
- Switching in the App
You need to have Bluetooth active on your device (e.g. smartphone) to connect and control your Beoplay Portal through the Bang & Olufsen App.
Bluetooth pairing
To activate Bluetooth, long press the power button for 2 seconds. Release when
you hear a sound prompt. The light indicator will blink blue and your
headphones will be ready for pairing.
USB-C
Use the included USB-C cable for wired PC gaming. This will also allow you to
charge your Beoplay Portal as you play.
Line-In
To play on other consoles or listen to music via a wired connection, use the
included a line-in (mini jack). Double tap on either disc to Mute/Unmute while
playing. You cannot pair with Bluetooth or Xbox while using a wired
connection.
Use App while gaming
Make sure your phone or tablet has Bluetooth turned on in order for the App to
talk to and control your Beoplay Portal. Your device doesn’t have to be
Bluetooth connected to your headphones, as long as BLE (Bluetooth Low Energy)
is active.
Active Noise Cancellation
Noise Cancellation lets you tune out your surroundings and focus on your game,
music, podcast or simply enjoy silence. Activate and adjust the level of
Active Noise Cancellation by swiping down on the left slider. You can also
control ANC on the product page in the Bang & Olufsen App, where you have the
option of automatically adjust the ANC level according to your environment.
Transparency mode
Transparency Mode lets you hear the world around you without taking off your
Beoplay Portal. Activate and adjust how much of the outside world to let as in
as you listen to music or game by swiping up on the left slider. You can also
control Transparency Mode on the product page in the Bang & Olufsen App.
Own Voice
Own Voice technology captures and adjusts the volume of your voice, while also
filtering out background noises, so that you have a clear and true
respresentation of how you sound. Yow can switch Own Voice on and off, or
adjust the levels, by swiping up on the left slider. You can also control it
on the product page in the Bang & Olufsen App.
Factory reset
To restore your headphones to the factory settings, do a very long press (more
than 8 seconds) on the button on the right earcup, until the LED indicator
flashed red. Then wait for the headphones to turn off before starting the set-
up process again.