sensi 1F95U-42WF ST75 Series Touch Smart Thermostat Installation Guide
- June 7, 2024
- sensi
Table of Contents
- DOWNLOADING THE APP AND CREATING AN ACCOUNT
- INSTALLING THE SENSI THERMOSTAT
- Installation
- Install Path
- No, it needs to be installed.
- Gather Tools and Package Contents
- Turn Off Power
- Remove Old Thermostat Cover
- Photograph Your Wiring
- Throw Away Any Jumper Wires
- Choose Wire Terminals
- System Type
- Label Your Wires
- Disconnect Wires and Remove Base
- Install Sensi Base
- Connect the Wires
- Attach Cover
- Turn On Power
- Connecting to Wi-Fi
- Name Thermostat
- Register thermostat
- Contractor Information
- Start Using Sensi
- TROUBLESHOOTING
- NOTES
- Documents / Resources
sensi 1F95U-42WF ST75 Series Touch Smart Thermostat
DOWNLOADING THE APP AND CREATING AN ACCOUNT
You Will Need
Gather this information before you begin installation for a smoother walk through.
- Wi-Fi Network Name/SSID – Make sure this is a 2.4GHz network.
- Wi-Fi Network Password
- Screwdriver
- Hardware in Sensi Touch Smart Thermostat packaging
Download the Sensi app
The Sensi Touch Smart Thermostat is a Wi-Fi enabled device. To install and
configure your thermostat correctly, you must use the Sensi app. To start the
installation process, download the Sensi app to your smart phone or tablet. It
is a free download. The Sensi app requires the following Operating System (OS)
software to download:
Android (Google Play) version 5.0 or later
iOS (Apple) version 10.0 or later
*Note that in the iOS store, the Sensi App will ONLY appear on an “iPhone
only” search. On an iPad, change the search criteria in the App Store.
Create an account
When you download the Sensi app, you will be prompted to create an account.
This is required to access your thermostat remotely and use all the features
Sensi offers. Use a valid email address and a password of your choosing to
create an account. Remember this email address and password. Your Sensi
thermostat will be linked to this email address once it is registered.
_*Note that the “Install a device” option is only for installing to HomeKit
only. You will lose available features without creating an account.
_
INSTALLING THE SENSI THERMOSTAT
Installation
Once you have downloaded the Sensi app, and have created an account, you are
ready to install the thermostat to your wall and connect it to Wi-Fi. If no
thermostats are registered yet, tap the plus (+) sign to add a thermostat.
First, choose which thermostat you purchased. The Sensi Touch Smart Thermostat
option is for the following model numbers:
- 1F95U-42WF series
- ST75 series
- NH-AWIFI, OH-AWIFI
Note: You can check your model number on the back of the thermostat faceplate.
Install Path
After creating an account, signing in and choosing your model, the app will ask you whether or not the thermostat is already on the wall. You will either choose “No, it needs to be installed,” or “Yes, it is on the wall.”
The first option will walk through the entire installation process. If you did not have this thermostat professionally installed, choose this option.
The second option is for connecting your thermostat to Wi-Fi only. If you have had a professional install your thermostat, and you just need to connect the Sensi thermostat to your home Wi-Fi network, choose this option.
No, it needs to be installed.
This option will walk you through the entire installation process, including identifying and connecting your wiring, as well as connecting to Wi-Fi. The Sensi app will walk through a step-by-step process for installation.
Gather Tools and Package Contents
Gather all the necessary tools for installation.
Turn Off Power
Turn off the power to your heating and air conditioning system before handling your thermostat wires.
Remove Old Thermostat Cover
Remove the cover using a screwdriver or by pushing the pressure latch. Some covers pull off while others need to be released using a screwdriver.
Photograph Your Wiring
THIS IS IMPORTANT. The Sensi app will prompt you to take a picture of
your existing thermostat and old wiring in case you need it later.
This can be helpful for troubleshooting with our technical support team if
necessary. The picture you take will be saved to your camera roll or photo
gallery.
Throw Away Any Jumper Wires
Sensi has a jumper wire built into it, and you will not need any jumper wires from your old unit.
Choose Wire Terminals
Choose the terminal labels that have wires attached to them on your old thermostat here. The app will tell you if you have a valid configuration. If you are getting an invalid configuration message you can learn more about compatibility at sensi.emerson.com/en-us/compatibility. Sensi Touch requires a c-wire.
System Type
Select what type of system you have.
Label Your Wires
Using the provided wire label stickers, label your wires by removing one wire at a time.
Disconnect Wires and Remove Base
After all of your wires are labeled, remove the old thermostat base from the wall.
Install Sensi Base
Use the provided mounting screws and secure the Sensi base to the wall.
Connect the Wires
Once the Sensi base is mounted and secured on the wall, insert the wires into the terminals. Simply push the wires into the terminal slots. Use a screwdriver to secure each wire in place
Attach Cover
Push the front display onto the thermostat base. If you used the “Backlight” feature, please make sure the switch is turned “Off” so you can control it from the display.
Turn On Power
Turn the power to your system back on.
Connecting to Wi-Fi
This portion of the installation guide covers how to connect your thermostat to Wi-Fi. If you chose the first option, “No, it needs to be installed,” the app will provide instructions for installing and wiring your thermostat before you connect to Wi-Fi. If you had your Sensi thermostat installed by a professional or if you have already installed and wired your Sensi thermostat yourself, but have not yet connected to WiFi, choose “Yes, it is on the wall.” The app will jump right into connecting your thermostat to Wi-Fi.
BROADCAST SENSI NETWORK
On the thermostat, press Menu, and then Wi-Fi. Depending the Sensi version you
may see “Set up new network” or you may see two icons. If you see two icons,
you’ll have the option to bypass HomeKit setup.
CONNECT YOUR SENSI THERMOSTAT TO YOUR WI-FI NETWORK WITH THE SENSI APP
Follow the step-by-step instructions in the Sensi app. The Wi-Fi connection
process will be slightly different based on your device’s operating system
(iOS/Android), Sensi app version, and the version of Sensi thermostat that you
have.
Name Thermostat
You can select a name or choose a custom name for your thermostat. Press “Next” to continue.
Register thermostat
After successfully connecting Sensi, the app will prompt you to register the thermostat. You can either choose the “Locate Me” option or fill in your street address, city, state, zip code, country and time zone manually. Press “Next” to continue.
Contractor Information
If a contractor professionally installed your thermostat, and registered as a Sensi partner, they have the option to input their phone number here. If there is not a registered number available, simply hit “Next” to continue.
Start Using Sensi
Congratulations on successfully installing Sensi. Press “Start Using Sensi” to open the main screen of the app.
TROUBLESHOOTING
Connecting to Wi-Fi Troubleshooting
If you’re having trouble connecting to Wi-Fi, here are some tips to try:
- Make sure the Sensi app is up-to-date and running the latest version available in your app store.
- Reboot your smart phone.
- Reboot your router by unplugging it from the wall for a few minutes and then plugging it back in.
- If you’re on an iPhone, make sure Keychain is On, and Home Data is allowed for the Sensi app.
- If you’re on an Android, go into your phone’s Advanced Wi-Fi Settings and turn off the “Switch to mobile data” feature. (Depending on your Android, it may be called “Smart Network Switch” or “Avoid poor connections.”)
- It may be easier to just turn “Mobile Data” off completely for setup. You can find this in your Connection settings. - Try another smart phone or tablet. Simply download the Sensi app and sign into the app using the email address and password you used when you created your account.
Reconnecting to Wi-Fi
If you replaced your router or changed your Wi-Fi network password, you will
need to reconnect your thermostat to Wi-Fi. This is different depending on
what smart device you are using. Please see our support article for more
information on how to reconnect.
sensi.emerson.com/en-us/support/reconnecting-sensi-thermostat-to-
wifi
Blank or flashing display
If you installed a Sensi Touch Smart Thermostat, but the touchscreen is still
blank or only flashes after completing all the steps in the Sensi app, then
most likely the thermostat is not receiving enough power from your system to
turn on or stay on continuously.
Sensi Touch requires a “C” wire to power the thermostat. Sensi does have a
battery powered light in the sub-base for installation, but that light will
only last for about an hour, and is not an indicator that there is power to
the thermostat.
I DON’T HAVE A WIRE IN THE “C” TERMINAL.
Sensi requires a “C” wire. If you don’t have a wire in the “C” terminal,
check out our “C” wire videos for DIY installation at sensi.emerson.com/en-
us/c-wire.
If you are installing Sensi to a heat only system, you may be able to install
an external transformer. Learn more about that option by searching “external
transformer” on our support site at sensi.emerson.com/en-
us/support.
I HAVE A WIRE IN THE “C” TERMINAL.
-
Did you DIY this “C” wire connection? If so, make sure that this wire is connected to “C” terminal at the thermostat and at your system.
1. Go down to your air handler, reveal your system’s control board, and trace the “C” wire at the thermostat to ensure that it is securely connected to the “C” terminal at the system control board. If you haven’t already, it may help to watch one of the “C” wire videos to see how to access the control board.
2.Gently tug the “C” wire at the system control board to ensure that it is screwed into the terminal securely.
3. Gently tug all the wires at the thermostat to ensure that they are secure in the terminal block on the sub-base. -
Do you have a voltmeter? Set your voltmeter to AC and measure the voltage between RH (or RC) and C at the thermostat to ensure that you have between 20-30VAC at the thermostat. If you have less than 20VAC, the thermostat will not turn on.
-
Are your breakers on? You turned your power off for installation. Make sure the power is turned on. You may want to try resetting them if they’re turned on already.
NOTES
HVAC configuration menu
If you chose the option “No, it needs to be installed” and walked through the installation process on the Sensi app, the app should have correctly configured your thermostat for your system type. However, if you are experiencing an issue or you want to check your system configurations, you can manually configure your thermostat as well. Learn more about how to properly configure your thermostat by searching “configure” on our support site at sensi.emerson.com/en-us/support.
Accessing your Sensi thermostat from other devices
When you log into your Sensi account with your email address and password, the
app will be able to control all the thermostats registered to your Sensi
account.
If you give someone else your email address and password to your Sensi
account, they will be able to log in and control any thermostats registered to
that account. You can change your email address and password from inside the
app. Be aware of this when giving out your information. There is no limit to
the number of devices that can access the thermostat.
Forgot password
If you forgot the password to your Sensi account, click on “Forgot Password”
on the login screen of the Sensi app. A temporary password will be sent to the
email address that you use to login.
CONFIGURATION MENU ITEMS REFERENCE
Menu item | Description | Options |
---|---|---|
Outdoor Equipment | Select AC or Heat Pump equipment, as well as the number of |
stages. Set this to AC1 for single stage systems or HP1 or HP2 for single or
multistage heat pumps| AC1/AC2/HP1/ HP2/None
Indoor Equipment| Select whether the equipment is an electric or gas furnace,
or fan only. Set this to EL1 for single stage electric or GA1 or GA2 for
single or multi-stage gas systems.| GA1/GA2/EL1/EL2/Fan
Reversing Valve Position| When configured for O, reversing valve is energized
in Cooling. This will cover most applications. Some manufacturers such as
Rheem or Rhudd use the B terminal, which would energize in heating. For three-
wire zone hydronic systems set this to Z.| O/B/6/None
Additional Accessories
Humidifier (wired to thermostat)| If a humidifier is wired to the thermostat,
change the Humidifier setting to YES| Yes/No
Dehumidifier (wired to thermostat)| If a dehumidifier is wired to the
thermostat, change the Dehumidifier setting to YES.| Yes/No
Forgot password
If you forgot the password to your Sensi account, click on “Forgot Password” on the login screen of the Sensi app. A temporary password will be sent to the email address that you use to login.
Installing multiple thermostats
If you are installing more than one thermostat, follow the same installation process in the Sensi app. Once you have one thermostat installed, open the Sensi app on your phone. At the main screen, press the + sign to add another thermostat to your account.
Accessing account information
You can use the Account area to access your email preferences, change your account information and email address associated with your Sensi.
For iOS: Tap the person icon in the upper right hand corner.
For Android: Tap the three dots in the upper right hand corner.
Technical support
For problems connecting your Sensi thermostat, call or email the Sensi
Technical Support team, and they will be happy to help you or your contractor
walk through any steps needed to troubleshoot the Sensi thermostat.
sensi.emerson.com/en-us/support
(888) 605.7131
support@sensicomfort.com
SINGLE STAGE OR MULTI STAGE SYSTEM NO HEAT PUMP WITH TWO TRANSFORMERS
HEAT PUMP SYSTEMS
Documents / Resources
|
sensi 1F95U-42WF ST75 Series Touch Smart
Thermostat
[pdf] Installation Guide
1F95U-42WF series, ST75 series, NH-AWIFI, OH-AWIFI, Touch Smart Thermostat
---|---
References
- Thermostat C-Wire Installation | Sensi US
- Thermostat Compatibility | Sensi US
- Sensi Thermostat & Product Support | Sensi US
- Sensi Thermostat & Product Support | Sensi US