motorola MT160DSB 160W Dolby Soundbar with Wireless Subwoofer User Manual

June 6, 2024
Motorola

motorola logo

160W Dolby Soundbar with Wireless Subwoofer
MT160DSB
motorola MT160DSB 160W Dolby Soundbar with Wireless Subwoofer
-- User Manual
Before using the soundbar; please read this manual thoroughly and retain it for future reference.

Important Safety Instructions

CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN


CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with the arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude as to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Safety

  1. Read these instructions – All the safety and operating instructions should be read before this product is operated.

  2. Keep these instructions – The safety and operating instructions should be retained for future reference.

  3. Heed all warnings – All warnings on the appliance and in the operating instructions should be adhered to.

  4. Follow all instructions – All operating and usage instructions should be followed.

  5. Do not use this apparatus near water – The appliance should not be used near water or moisture – for example, in a wet basement or near a swimming pool and the like.

  6. Clean only with a dry cloth.

  7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

  8. Do not install near any heat sources such as radiators, heaters, stoves, or other apparatus (including amplifiers) that produce heat.

  9.  Do not defeat the safety purpose of the polarized or grounding plug. A polarized plug has two blades with one wider than the other. A grounding plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your
    outlet, consult an electrician for replacement of the obsolete outlet.

  10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

  11.  Only use attachments/accessories specified by the manufacturer.

  12. Use only with the cart, stand, tripod, bracket or table specified by the manufacturer, or sold with the apparatus. When a cart or rack is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

  13. Unplug the apparatus during lightning storms or when unused for long periods of time.

  14. Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the unit has been exposed to rain or moisture, does not operate normally, or
    has been dropped.

  15. This equipment is a Class II or double insulated electrical appliance. It has been designed in such a way that it does not require a safe connection to the electrical earth.

  16. The apparatus shall not be exposed to dripping or splashing. No objects filled with liquids, such as vases, shall be placed on the apparatus.

  17. The minimum distance around the apparatus for sufficient ventilation is 5cm.

  18. The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, tablecloths, curtains, etc.

  19. No naked flame sources, such as lighted candles, should be placed on the apparatus.

  20. Batteries should be recycled or disposed of as per state and local guidelines.

  21. The use of apparatus in moderate or tropical climates.

Caution:
– Use of controls or adjustments or performance of procedures other than those described herein, may result in hazardous radiation exposure or other unsafe operations.
– To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. The apparatus must not be exposed to dripping or splashing and objects filled with liquids, such as vases, must not be placed on the apparatus.
– The mains plug/appliance coupler is used as the disconnect device, the disconnect device must remain readily operable.
– Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type.

Warning

  • The battery (batteries or battery pack) shall not be exposed to excessive heat such as sunshine, fire or the like.
  •  Before operating this system, check the voltage of this system to see if it is identical to the voltage of your local power supply.
  • Do not place this unit close to strong magnetic fields.
  • Do not place this unit on the amplifier or receiver.
  • Do not place this unit close to damp areas as the moisture will affect the life of the laser head.
  • If any solid object or liquid falls into the system, unplug the system, and have it checked by qualified personnel before operating it any further.
  • Do not attempt to clean the unit with chemical solvents as this may damage the finish. Use a clean, dry or slightly damp cloth.
  • When removing the power plug from the wall outlet, always pull directly on the plug, never yank on the cord.
  • Changes or modifications to this unit not expressly approved by the party responsible for compliance will void the user’s authority to operate the equipment.
  • The rating label is pasted on the bottom or back of the equipment.

Correct Disposal of this product. This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

We hereby declare that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/ EU.

motorola MT160DSB 160W Dolby Soundbar with Wireless Subwoofer --
dolbyManufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.

What’s in the Box

motorola MT160DSB 160W Dolby Soundbar with Wireless Subwoofer --
Box

  • Design and specifications are subject to change without notice.

Identifying the Parts

Main Unit

motorola MT160DSB 160W Dolby Soundbar with Wireless Subwoofer --
Unit

  1. Remote Control Sensor
    Receive signal from the remote control.

  2. Display Window
    Show the current status.

  3. Screws
    Remove the screws then install the wall mounting screws into the back of the unit.

  4. (ON/OFF ) Button
    Switch the unit between ON and Standby mode.

  5. (SOURCE) Button Press this key to change mode.

  6. (Vol) Buttons Increase/decrease the volume level.
    motorola MT160DSB 160W Dolby Soundbar with Wireless Subwoofer --
Unit2

  7. AC~ Socket Connect to the power supply.

  8.   AUX (LINE IN) Socket Connect to an external audio device.

  9. USB Port Insert the USB device to play music.

  10. HDMI ARC Socket Connect to a TV via HDMI cable.

  11. OPTICAL Socket Connect to an optical audio output on the TV.
    motorola MT160DSB 160W Dolby Soundbar with Wireless Subwoofer --
Unit3

Wireless Subwoofer

motorola MT160DSB 160W Dolby Soundbar with Wireless Subwoofer --
Subwoofer

  1. AC~ Socket
    Connect to the power supply.

  2. PAIR Button
    Press activate the pairing function between the main unit and the subwoofer.

  3. PAIR Indicator
    Light stops blinking once the Subwoofer is paired with the Soundbar.

Remote Controlmotorola MT160DSB 160W Dolby Soundbar with Wireless
Subwoofer -- Remote

  1. Switch the unit between ON and STANDBY mode.
  2. SOURCE Press this key to change mode.
  3. Increase/decrease the volume level.
  4. BASS To adjust bass: Press “Bass” & then press+/- button to increase or decrease.
  5.   EQ Buttons Select Equalizer (EQ) Effect
  6. MUTE Mute or resume the sound.
  7. Skip to previous/next track in Bluetooth/USB mode.
  8. Play/pause/resume playback in Bluetooth/USB mode.
  9. TREBLE To adjust Treble: Press “Treble” & then press the +/- button to increase or decrease
  10. BT Select the Bluetooth mode. Press and hold to activate the pairing function in Bluetooth mode or disconnect the existing paired Bluetooth device.

Preparations

Prepare the Remote Control
The provided Remote Control allows the unit to be operated from a distance.

  • Even if the Remote Control is operated within the effective range of 19.7 feet (6m), remote control operation may be impossible if there are any obstacles between the unit and the remote control.
  •  If the Remote Control is operated near other products which generate infrared rays, or if other remote control devices using infra-red rays are used near the unit, it may operate incorrectly. Conversely, the other products may operate incorrectly.

Replace the Remote Control Battery

  1. Press and slide the back cover to open the battery compartment of the remote control.
  2.  Insert two AAA size batteries (included). Make sure the (+) and (–) ends of the batteries match the (+) and (–) ends indicated in the battery compartment.
  3. Close the battery compartment cover.

motorola MT160DSB 160W Dolby Soundbar with Wireless Subwoofer --
Battery

Precautions Concerning Batteries

  •  Be sure to insert the batteries with correct positive “ + ” and negative “ ” polarities.
  •  Use batteries of the same type. Never use different types of batteries together.
  • Either rechargeable or non-rechargeable batteries can be used. Refer to the precautions on their labels.
  • Be aware of your fingernails when removing the battery cover and the battery.
  •  Do not drop the remote control.
  • Do not allow anything to impact the remote control.
  • Do not spill water or any liquid on the remote control.
  • Do not place the remote control on a wet object.
  •  Do not place the remote control under direct sunlight or near sources of excessive heat.
  •  Remove the battery from the remote control when not in use for a long period of time, as corrosion or battery leakage may occur and result in physical injury, and/or property damage, and/or fire.
  •  Do not use any batteries other than those specified.
  • Do not mix new batteries with old ones.
  •  Never recharge a battery unless it is confirmed to be a rechargeable type.

Placement and Mounting
Placement
A If your TV is placed on a table, you can place the unit on the table directly in front of the TV stand, centered with the TV screen.
B If your TV is attached to a wall, you can mount the unit on the wall directly below the TV screen.

motorola MT160DSB 160W Dolby Soundbar with Wireless Subwoofer --
Mounting

Wall Mounting (if using option-B)
Note:
– Please read this instruction carefully, Incorrect assembly can result in severe personal injury and property damage (if you intend to install this product yourself, you must check for installations such as electrical wiring and plumbing that may be buried inside the wall). It is the installer’s responsibility to verify that the wall will safely support the total load of the unit and wall brackets.
– Additional tools (not included) are required for the installation.
– Do not overtighten screws.
– Keep this instruction manual for future reference.
– Use an electronic stud finder to check the wall type before drilling and mounting.

motorola MT160DSB 160W Dolby Soundbar with Wireless Subwoofer -- Wall
Mounting

Connections

Connect to HDMI (ARC) Socket
motorola MT160DSB 160W Dolby Soundbar with Wireless Subwoofer --
HDMI Your Soundbar supports HDMI with Audio Return Channel (ARC). If your TV is HDMI ARC compliant, you can hear the TV audio through your Soundbar by using a single HDMI cable.

  1. Using a High-Speed HDMI cable (not included), connect the HDMI OUT (ARC)-TO TV connector on your Soundbar to the HDMI ARC connector on the TV.
    – The HDMI ARC connector on the TV might be labeled differently. For details, see the TV user manual.

  2. On your TV, turn on HDMI-CEC operations. For details, see the TV user manual.

Tips:

– Your TV must support the HDMI-CEC and ARC function. HDMI-CEC and ARC must be set to On.
– The setting method of HDMI-CEC and ARC may differ depending on the TV. For details about ARC function, please refer to your TV owner’s manual.
– Only HDMI 1.4 compatible cables can support the ARC function.

Connect to OPTICAL Socket

motorola MT160DSB 160W Dolby Soundbar with Wireless Subwoofer --
support

– Remove the protective cap of the OPTICAL socket, then connect an OPTICAL cable ( included) to the TV’s OPTICAL OUT socket and the OPTICAL socket on the unit.

Tip:

  • While in OPTICAL / HDMI ARC mode, if there’s no sound output from the unit, you may need to activate PCM or Dolby Digital Signal output on your source device  (eg. TV, DVD or Blu-ray player).

Connect to AUX (LINE IN) Socket
motorola MT160DSB 160W Dolby Soundbar with Wireless Subwoofer --
Digital A Use an RCA to 3.5mm audio cable (not included) to connect the TV’s audio output sockets to the AUX (LINE IN) socket on the unit.
B Use a 3.5mm to 3.5mm audio cable (included) to connect the TV or external audio device headphone socket to the AUX (LINE-IN) socket on the unit.

Connect Power
Risk of product damage!
motorola MT160DSB 160W Dolby Soundbar with Wireless Subwoofer --
Connect – Ensure that the power supply voltage corresponds to the voltage printed on the back or the underside of the unit.
– Before connecting the AC power cord, ensure you have completed all other connections.

Subwoofer

  • Connect the mains cable to the AC~ Socket of the subwoofer and then into a mains socket.

Soundbar

  •  Connect the mains cable to the AC~ Socket of main unit and then into a mains socket.

Pair up with the subwoofer
Automatic pairing
Plug the soundbar and the subwoofer into the mains sockets and then press on the unit or remote control to switch the unit to ON mode. The subwoofer and soundbar will automatically pair.

  • When the subwoofer is pairing with the main unit, the Pair Indicator will flash fast.
  • When the subwoofer is paired with the main unit, the Pair Indicator will light up.

NOTE:
– Do not press the Pair button on the subwoofer, except for manual pairing.
– If the automatic pairing fails, pair the subwoofer with the main unit manually.

Manual pairing
If no audio from the wireless subwoofer can be heard, manually pair up the subwoofer.

  1. Unplug both units from the mains sockets again, then plug them in again after 3 minutes.
    – Press and hold the PAIR button on the subwoofer for a few seconds.
    – The Pair indicator on the subwoofer will rapidly blink.

  2.  Then press the on the unit or remote control to switch the unit ON.

  3. Light stops blinking once the Subwoofer is paired with the Soundbar.

  4. If the Pair indicator still keeps blinking, repeat step 1-3.

NOTE:

  •  The subwoofer should be within 6m of the soundbar in an open area (the closer the better).
  • Remove any objects between the subwoofer and the soundbar.
  • If the wireless connection fails again, check if there is a conflict or strong interference (e. g. interference from an electronic device) around the location. Remove these conflicts or strong interferences and repeat the above procedures.
  • If the main unit is not connected with the subwoofer and it is in ON mode, the unit’s POWER indicator will flash.

Basic Operation

Standby/ON
When you first connect the main unit to the mains socket, the main unit will be in Standby mode.

  • Press the button on the unit or on the remote control to switch the unit ON.
  • Press the button again to switch the unit back to STANDBY mode.
  • Disconnect the mains plug from the mains socket if you want to switch the unit OFF completely.

Automatic Power Off Function

The unit automatically turns to Standby mode after about 15 minutes if the TV or the external unit is disconnected, switched off.

  • To switch the unit off completely, remove the mains plug from the mains socket.
  •  Please turn the unit off completely to save energy when not in use.

About the Display Brightness
When no operation for 15 seconds, the brightness of the screen will automatically dim the brightness. When operated again, the brightest level will be automatically restored.

Select Modes
Press the (SOURCE) button repeatedly on the unit or the SOURCE button on the remote control to select the AUX (LINE IN), OPTICAL, HDMI ARC, USB and BT (Bluetooth) mode.

The selected mode will show on the display.

Adjust the Bass Level

  1. Press the BASS/TREBLE button on the remote control to activate the bass/treble level setting.
  2. Press the buttons repeatedly to adjust the bass/treble level from BASS+6/BASS–6 to TREBLE+6/TREBLE–6.
  3. After about 5 seconds, the unit will exit from the BASS/TREBLE setting. The display will show the currently selected mode.
  4. You may now press the buttons to adjust the volume.

Adjust the Volume

– Press the buttons on the unit or on the remote control to adjust the volume.
– If you wish to turn the sound off, press the MUTE button on the remote control. Press the MUTE button again or press the  buttons on the unit or on the remote control to resume normal listening.

Select Equalizer (EQ) Effect
While playing, press the MOVIE/MUSIC/NEWS buttons on the remote control to select desired preset equalizers:
MOVIE (recommended for viewing movie)
MUSIC (recommended for listening to music)
NEWS (recommended for listening to the news)

AUX (LINE IN) / OPTICAL / HDMI ARC Operation

  1. Ensure that the unit is connected to the TV or audio device.
  2. Press the button repeatedly on the unit or the SOURCE button on the remote control to select the AUX, OPTICAL, HDMI ARC mode.
  3. Operate your audio device directly for playback features.
  4. Press the button to adjust the volume to your desired level.

Tip:

  • While in OPTICAL / HDMI ARC mode, if there’s no sound output from the unit, you may need to activate PCM or Dolby Digital Signal output on your source device (eg. TV, DVD or Blu-ray player).

Bluetooth Operation

Pair Bluetooth-enabled Devices
The first time you connect your Bluetooth device to this player, you need to pair your device to this player.
Note:
– The operational range between this player and a Bluetooth device is approximately 26 feet (8m) (without any object between the Bluetooth device and the unit).
– Before you connect a Bluetooth device to this unit, ensure you know the device’s capabilities.
– Compatibility with all Bluetooth devices is not guaranteed.
– Any obstacle between this unit and a Bluetooth device can reduce the operational range.
– If the signal strength is weak, your Bluetooth receiver may disconnect, but it will re-enter pairing mode automatically.

  1.  During ON mode, press the button repeatedly on the unit or the BT button on the remote control to select Bluetooth mode. “ NO BT” will show on the display if the unit is not paired to any Bluetooth device.

  2. Activate your Bluetooth device and select the search mode. “MT160DSB” will appear on your Bluetooth device list.
    – If you cannot find the unit, press and hold the BT button on the remote control to be searchable. The display will show “PAIR” and you will hear “Pairing” from the unit.

  3. Select “MT160DSB” in the pairing list. After successful pairing, you will hear “Paired” from the unit, and the display panel shows “BT”.

  4.  Play music from the connected Bluetooth device.

To disconnect the Bluetooth function:
– Switch to another function on the unit.
– Disable the function from your Bluetooth device.The Bluetooth device will be disconnected from the unit after the “Disconnected” voice prompt.
– Press and hold the BT button on the remote control.

Tips:

  •  Enter “0000” for the password if necessary.
  •  If no other Bluetooth device pairs with this player within two minutes, the player will recover its previous connection.
  • The player will also be disconnected when your device is moved beyond the operational range.
  •  If you want to reconnect your device to this player, place it within the operational range.
  •  If the device is moved beyond the operational range, when it is brought back, please check if the device is still connected to the player.
  •  If the connection is lost, follow the instructions above to pair your device to the player again.

Listen to Music from Bluetooth Device

– If the connected Bluetooth device supports Advanced Audio Distribution Profile (A2DP), you can listen to the music stored on the the device through the player.
– If the device also supports Audio Video Remote Control Profile (AVRCP), you can use the player’s remote control to play music stored on the device.

  1. Pair your device with the player.
  2. Play music via your device (if it supports A2DP).
  3. Use supplied remote control to control play (if it supports AVRCP).
    Start, pause or resume play
     Skip to the previous or next track

USB Operation

  1. Insert the USB device.
    motorola MT160DSB 160W Dolby Soundbar with Wireless Subwoofer --
USB

  2. Press the button repeatedly on the unit or press the SOURCE button on the remote control to select USB mode.

  3. During playback:
    Start, pause or resume play
     Skip to the previous or next track

Tips:

  • The unit can support USB devices with up to 32 GB of memory.
  • This unit can play MP3.
  •  The unit support FAT32.

Troubleshooting

To keep the warranty valid, never try to repair the system yourself. If you encounter problems when using this unit, check the following points before requesting service.
No power

  • Ensure that the AC cord of the apparatus is properly connected.
  • Ensure that there is power at the AC outlet.
  •  Press the standby button to turn the unit on.

the remote control does not work

  •  Before you press any playback control button, first select the correct source.
  • Reduce the distance between the remote control and the unit.
  •  Insert the battery with its polarities (+/-) aligned as indicated.
  • Replace the battery.
  • Aim the remote control directly at the sensor on the front of the unit.

No sound

  • Increase the volume. Press Volume Up on the remote control or on the soundbar.

  • Press MUTE on the remote control to ensure the soundbar is not muted.

  • Press source buttons to select a different input source.

  • When using either of the Digital inputs, if there is no audio:
    – Try setting the TV output to PCM or
    – Connect directly to your Blu-ray/another source, some TVs do not pass through digital audio.

  •  Your TV may be set to variable audio output. Confirm that the audio output setting is set to FIXED or STANDARD, not VARIABLE. Consult your TV’s user manual for more detailed information.

  • If using Bluetooth, ensure that the volume on your source device is turned up and that the device is not muted.

I can’t find the Bluetooth name of this unit on my Bluetooth device for Bluetooth pairing

  • Ensure the Bluetooth function is activated on your Bluetooth device.
  • Ensure you have paired the unit with your Bluetooth device.

This is 15 mins power-off function, one of the ERPII standard requirements for saving power

  • When the unit’s external input signal level is too low, the unit will be turned off automatically in 15 minutes. Please increase the volume level of your external device.

The subwoofer is idle or the indicator of the subwoofer does not light up.

  •  Please unplug the power cord from the mains socket, and plug it in again after 3 minutes to resent the subwoofer.

Specifications

Model Name|

MT160DSB

---|---
Soundbar

Power Supply| AC 100-240V-50/60Hz
Power Consumption| 30W
Standby Power| < 0.5 W
USB port for playback

USB Compatibility USB Playback support / file formats

V = 0.5A

| 5

Hi-Speed USB (2.0) / FAT32

32G (max) , MP3

Dimension (WxHxD)| 890 x 60 x 83 mm
Net weight| 1.8 kg
Audio input sensitivity| 500mV
Frequency Response| 120Hz – 20kHz
Wireless Specification

Bluetooth Version| V 4.2
Bluetooth Maximum power transmitted| 5 dBm
Frequency bands| 2402 MHz ~ 2480 MHz
2.4G wireless maximum power transmitted| 6 dBm
2.4G wireless frequency bands| 2400 MHz ~ 2483 MHz
Subwoofer

Power Supply| AC 100-240V-50/60Hz
Power Consumption| 30W
Standby Power| < 0.5 W
Dimension (WxHxD)| 170 x 344 x 313mm
Net weight| 5.4 kg
Frequency Response| 40Hz – 120Hz
Amplifier (Output power)

Soundbar| 100W, 25W x 4 (@10%THD)
Subwoofer| 60W (@10%THD)
Total| 160W
Remote Control

Distance/Angle| 6m / 30°
Battery type| AAA (1.5V X 2)

  • Specification subject to change without prior notice. Measured under specific conditions.

This product is ROHS Compliant!
Disposal of used Electrical & Electronics Equipment

Packaging and electrical goods should be recycled appropriately, and not treated as household waste. Please dispose of this equipment at your applicable collection point for the recycling of electrical & electronic equipment waste. By ensuring the correct disposal of this product, you will help prevent potentially hazardous to the environment and to human health, which could otherwise be caused by unsuitable waste handling of this product. The recycling of materials will help conserve natural resources. Please do not, therefore, dispose of your old electrical and electronic equipment with your household waste. For more detailed information about the recycling of this product, please contact your local city office, your household waste service, or the shop where you purchased the product.

Warranty Terms & Conditions

Flipkart India Private Limited (“Company”) warranties the product to be free from manufacturing defects or any other specific defect as may be specified in the Specific Terms and Conditions below. The warranty is for a period mentioned in the Specific Terms and Conditions below, the invoice (if not specified in the Specific Terms and Conditions below), as well as the product listing page, and such period shall commence from the date of purchase of the product by the first end-user. This is a non-transferable warranty, valid only in the territory of India and extended only to the first end-user customer (“Customer”) basis the following terms and conditions, which the Customer is deemed to have accepted upon purchase of the product:

  1. The warranty period of the product is 1 year, commencing from the date of purchase, Warranty service which includes replacement or repairs will be carried out through the Authorised Service Centers (“ASC/s”) only.

  2. Warranty will be valid only when the original purchase invoice is presented at the time of service. The company reserves the right to decline warranty service if the purchase invoice is not presented.

  3. In the case of commercial usage of the product, the warranty period would be limited to 90 days only.

  4. Warranty will cover only functional parts, issues having manufacturing defects and do not cover damages to the product resulting from unauthorized adaptations/ adjustments/ tampering/ repair, improper installation or placement, mishandling, improper use, deviation from the instructions set out in the user manual (if applicable) normal wear and tear caused due to use of the product.

  5. The warranty does not cover any external accessories and fittings to the product.

  6. All plastic, rubber, glass, or aesthetic parts and consumable replacements will be on a chargeable basis.

  7. Warranty shall not apply to damages caused to the product by accident, voltage fluctuations, lightning, ingress of water (beyond certified limits, if any), fire or any other natural calamity, improper ventilation, dropping, or excessive shock, or any external cause beyond Company’s control.

  8. The company shall retain all products or spare parts which are replaced and the ownership of the same shall vest with the Company.

  9. The company is not liable to provide repair services or spare parts after the period of warranty expires and the same if provided will be on a chargeable basis.

  10. Whilst the Company, through its ASC, shall make every effort to carry out the service at the earliest, it is expressly clarified that the Company is under no obligation to do so within a certain time period.

  11. Whilst Company would take all necessary steps to repair the product under warranty and maintain sufficient stock of the spare parts of the products, in certain cases, at its sole discretion, Company may due to non-availability of spare parts of the product or product being in a state which is beyond economic repair, offer a replacement scheme to the Customer. The terms of such replacement offer is subject to change from year to year and shall also be applicable on the maximum retail price of the product.

  12. All transportation & handling expenses incurred while replacing or repairing will be payable by the Customer.

  13. For any warranty claim requested by the Customer from the region beyond municipal limits of the jurisdiction of the ASC, a visit by authorized service personnel may be arranged by the Company through its ASC, on a case to case basis, at its sole discretion and the charges towards such visit will be borne by the Customer.

  14. Warranty shall be void if:
    1. The type or serial no. on the product has been altered, removed, or defaced.
    2. The product is not operated as per the instructions given in the User Guide if any.
    3. The defects are caused by household pets, rats, cockroaches, or any other animals or insects.

  15. The warranty automatically expires after the period of time stated in the product invoice even if the product may not be in use for any time for whatever reasons.

  16. This Warranty shall not affect Customer’s statutory rights under any applicable law

  17. Customer agrees to indemnify and keep Company harmless against all damages, liabilities, costs, expenses, claims, suits, and proceedings (including reasonable attorney’s fee) that may be suffered by the Company as a consequence of (i) violation of these terms and condition by the Customer; (ii) violation of applicable laws by the Customer; (iii) any action or inaction resulting in willful misconduct or negligence on the Customer’s part.

  18. In the event of repairs of any part (s) of the product, the Warranty will thereafter continue and remain in force only for the unexpired period of the Warranty. Moreover, the time is taken for repair and in transit whether under the Warranty or otherwise shall not be excluded from the warranty period.

  19. None of the employees, sellers, dealers, or ASCs of the Company have the authority to vary these terms and

  20. Customer agrees that the courts at Bangalore shall have the exclusive jurisdiction to settle any dispute that may arise in relation to this Warranty or these terms and conditions.

  21. COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, SPECULATIVE OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, ANY LOSS OF USE, BUSINESS INTERRUPTION, AND LOSS OF INCOME OR PROFITS, IRRESPECTIVE OF WHETHER IT HAD AN ADVANCE NOTICE OF THE POSSIBILITY OF ANY SUCH DAMAGES.

  22. For any further information/assistance please contact our customer Redressal cell at:
    motorola logo

Flipkart India Private Limited Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru — 560103, Karnataka, India. Tel. : 080-46331090 E-mail: support.moto@flipkart.com
KEEP OUT OF REACH OF CHILDREN
Children should be supervised to ensure that they do not play with the appliance.

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