Shark Cordless Handheld Vacuum Instructions
- June 6, 2024
- Shark
Table of Contents
WANDVAC™ SYSTEM
Cordless Handheld Vacuum
WV361UK/WV362UK Series
INSTRUCTIONS
THANK YOU
for purchasing the Shark® Cordless Handheld Vacuum
https://sharkclean.co.uk/register-guarantee/
TIP: You can find the model and serial numbers on the QR code label which
is located on the bottom of the dust cup.
To benefit from your product’s extended guarantee, simply register your
purchase at:
Sharkclean.co.uk/register-guarantee/
0800 862 0453
Scan QR code using a mobile device
Please note, products purchased directly from Shark® are automatically
registered.
RECORD THIS INFORMATION
Model Number: ____
Date of Purchase (Keep receipt):
Store of Purchase: ____
TECHNICAL SPECIFICATIONS
Voltage: 11.1v
PLEASE READ CAREFULLY AND KEEP IT FOR FUTURE REFERENCE.
This instruction manual is designed to help you get a complete understanding
of your new Shark® Vacuum.
If you have any questions, please call the Customer Service line on 0800 862
0453.
This marking indicates that this product should not be disposed of with other
household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material sources. To return
your used device, please use the return and collection systems or contact the
retailer where this product was purchased. They can take this product for
environmentally safe recycling.
IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY • PLEASE READ ALL INSTRUCTIONS BEFORE USING THIS
VACUUM.
To reduce the risk of shock and unintended operation, turn off power and
remove the ION Power Pack battery before servicing.
NOTE: If you have delicate or wool carpets, particularly loop piles,
please try the vacuum on a hidden area first to ensure the spinning brush-
rolls do not damage or unpick carpet fibers.
WARNING
REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY, OR PROPERTY DAMAGE:
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This vacuum consists of a motorized nozzle, wand, and handheld vacuum. These components contain electrical connections, electrical wiring, and moving parts that potentially present risks to the user.
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Before each use, carefully inspect all parts for any damage. If a part is damaged, discontinue use.
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Use only identical replacement parts.
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This vacuum contains no serviceable parts.
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Use only as described in this manual.
DO NOT use the vacuum for any purpose other than those described in this manual. -
With the exception of the filters and dust cup, DO NOT expose any parts of the vacuum to water or other liquids.
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DO NOT allow the appliance to be used by children. Keep the appliance and its cord out of reach of children.
Do not allow it to be used as a toy. Close supervision is necessary when used near children.
GENERAL USE -
This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be done by children.
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Always turn off the vacuum before connecting or disconnecting any current-carrying hoses, motorized nozzles,
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chargers, batteries, or other electrical or mechanical parts.
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DO NOT handle plug or vacuum with wet hands.
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DO NOT use without dust cup, filters, and brush-roll in place.
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Only use Shark ® branded filters and accessories. Damage caused by nonShark filters and accessories may not be covered by the warranty.
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DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
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DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum off. Remove all obstructions before you turn on the unit again.
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Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing. 16 DO NOT use if the vacuum is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
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Use extra care when cleaning on stairs.
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DO NOT leave the vacuum unattended while powered on.
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When powered on, keep the vacuum moving over the carpet surface at all times to avoid damaging the carpet fibers.
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If you have delicate or wool carpets, particularly loop piles, please try the vacuum on a hidden area first to ensure the spinning brush-rolls do not damage or unpick carpet fibers.
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DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects (glass, nails, screws, or coins)
d) Large quantities of dust (including drywall, fireplace ash, or embers).
DO NOT use as an attachment to power tools for dust collection.
e) Smoking or burning objects (hot coals, cigarette butts, or matches)
f) Flammable or combustible materials (lighter fluid, petrol, or kerosene)
g) Toxic materials (chlorine bleach, ammonia, or drain cleaner) -
DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, petrol, kerosene, paint, paint thinners, mothproofing substances, or flammable dust) -
Turn off the vacuum before plugging in or unplugging the charger.
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Turn off the vacuum before any adjustment, cleaning, maintenance, or troubleshooting.
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During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brush-roll.
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Allow all filters to air-dry completely before replacing them in the vacuum to prevent liquid from being drawn into electric parts.
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DO NOT modify or attempt to repair the vacuum or the battery yourself, except as indicated in this manual.
DO NOT use the battery or vacuum if it has been modified or damaged.
Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury. -
Turn off all controls before unplugging.
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Always turn off this appliance before connecting or disconnecting the motorized nozzle or hand tool.
BATTERY PACK -
The battery is the power source for the vacuum. Carefully read and follow all charging instructions.
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To prevent unintentional starting, ensure the vacuum is powered off before picking up or carrying the vacuum. DO NOT carry the appliance with your finger on the power switch.
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Use only Dongguan DongKun Power Technology Co. LTD charger DK12-133090A-B or E-TEK ZD012A133090BS. Use of an incorrect charger may result in no charging, and/ or unsafe conditions. Use only Shark® battery XSBT330EU.
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Keep the battery away from all metal objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals increases the risk of fire or burns.
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If the battery is damaged, liquid may be ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, flush with water. If liquid comes into contact with eyes, seek medical help. 35 Battery should not be stored at temperatures below 37.4°F (3°C) or above 104°F (40°C) to maintain long-term battery life. 36 DO NOT charge the battery at temperatures below 40°F (5°C) or above 104°F (40°C).
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Store the appliance indoors. DO NOT use or store it below 37.4°F (3°C). Ensure the appliance is at room temperature before operating.
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DO NOT expose the battery to fire or temperatures above 265°F (130°C) as this may cause an explosion.
SAVE THESE INSTRUCTIONS
ASSEMBLY
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Insert Wand into Nozzle.
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Insert Handheld Vacuum into the wand.
For proper operation, ensure all components are completely connected and clicked into place.
NOTE: Your vacuum’s model and serial numbers can be found on the QR code label on the bottom of the back of the handheld vacuum. -
Make sure the Dock Plate is facing upright. Slide the Charging Post into the slot on the back of the dock until it clicks into place.
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Place the dock on the floor near a power socket.
Plug the Wall Charger into the socket, then connect the cord to the port on the back of the charging port. -
Store Duster Crevice on the mount on the dock plate.
NOTE: Once the charging post is installed, it can’t be removed.
LI-ION BATTERY
Prior to first use, charge the battery completely. A full charge takes
approximately 3 hours.
RUNTIMES PER FULLY CHARGED BATTERY
Visit Sharkclean.co.uk online or review the included Quick Start Guide.
LED BATTERY POWER AND CHARGING INDICATORS
Charging
NOTE: Full charge takes approximately 3 hours.
LEDs will shut off 10minutes after achieving full charge.
In Use
RECYCLING THE LI-ION BATTERY
This product uses a Li-ion rechargeable and recyclable battery. When the
battery no longer holds a charge, it should be removed from the vacuum and
recycled. DO NOT incinerate or compost the battery. When your Lithium ION
Power Pack Battery needs to be replaced, dispose of it or recycle it in
accordance with local regulations. In some areas, it is illegal to place spent
lithium-ion batteries in the bin or in a municipal solid waste stream. Return
spent power packs to an authorized recycling center or to the retailer for
recycling. Contact your local recycling center for information on where to
drop off the spent power pack.
NOTE: A complete charge takes approximately 3 hours. The Li-ion battery
will naturally decrease in capacity over time from the 100% capacity of a new
battery.
CHARGING AND STORAGE
Plug the charger into a wall outlet.
To remove the battery from the hand vac or the charging port, press the release tabs on the battery cap and slide out the battery. To reinstall, slide the battery into the compartment in the handle unit it clicks, or into, or into the slot in the dock charging post.
CONTROLS
Press the On/Off button on the handle to turn on ION power. To turn off the power, press the button again.
For an added boost in power, press and hold the button at the base of the handle of the handheld vacuum. The Boost light will turn white in this mode. Release the button to return to standard power.
OPTION 1 – IN CHARGING DOCK
When the dock is assembled and plugged in, charge the unit by placing it on
the dock plate, with the hook on the back of the wand over the charging port.
Make sure the contacts on the wand are aligned with the contacts on the
charging post.
When docked properly, the charging lights on the handheld vacuum will blink,
indicating that charging has begun. When charging is complete, all three
indicator lights will illuminate steadily.
OPTION 2 – CHARGING HANDHELD VACUUM
To charge the handheld vacuum alone without the dock, unplug the charger cord
from the dock and connect it directly to the port on the handheld vacuum, near
the nozzle opening.
NOTE: The main unit comes with a partial charge. For maximum runtime, charge fully before first use (approximately 3 hours). Leaving the unit plugged in will not damage the battery life.
CLEANING MODES
To clean floors, place a foot on the floor nozzle and tilt the handheld vacuum
back.
NOTE: To remove accessories from the hand vac, press the two release tabs
on the side of the unit.
To detach the handheld vacuum from the wand, press the buttons on both sides
of the handle, and lift the handheld vacuum off the wand.
To reattach the handheld vacuum to the wand, align the nozzle over the top of
the wand and slide it on until it clicks into place.
Attach desired accessory to handheld vacuuPress buttons on both sides of the handle to remove the accessory.
For more reach to clean above-floor areas, detach the floor nozzle from the
wand. Step on the floor nozzle, and press the nozzle release button at the
bottom of the wand. Lift the wand to remove it.
To reattach the wand, align it over the nozzle neck, then slide it on until it
clicks into place.
NOTE: All accessories are compatible with both the wand and the handheld vacuum.
MAINTAINING YOUR VACUUM
EMPTYING THE DUST CUP
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With the power off, slide the release button forward, and the dust cup will swing open. Tap the filter screen lightly to knock off dust and debris.
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Wipe the dust screen lightly with a cloth to remove dust and dirt.
CLEANING THE DUST CUP AND FILTER
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With the dust cup open and the power off, press the filter release latch on the bottom of the handle and pull out the filter housing.
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Press the tabs on both sides of the filter housing and pull out the filter. To clean the dust cup and filter, rinse them with lukewarm water only. Allow all parts to air-dry completely. To reinstall the filter, slide it back into the housing and press it into place.
NOTE: Do not wash any parts or accessories in a dishwasher.
MAINTAINING YOUR VACUUM
CLEANING THE DUST CUP AND FILTER
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To deep clean, the dust cup and cyclone, use gentle force to push the filter housing away from the dust cup until the parts are separated at a 90-degree angle, as shown above. Locate the wire handle on the cyclone frame and use this to pull the cyclone frame out of the dust cup.
Rinse or wipe clean the exposed dust cup and let air dry for 24 hours.
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When the dust cup is completely dry, put the cyclone frame back into place, making sure the wire handle is tucked away before reassembling the hand vac. Use gentle force to reduce the 90-degree angle between the filter housing and the dust cup. Reassemble the dust cup and filter housing with a click back in place inside the hand vac body.
CLEANING FLOOR NOZZLE
If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught in the brushroll.
- Turn off the vacuum.
- Press the nozzle release button to detach the nozzle from the wand.
- Using a coin, turn the four locks counterclockwise to open, then lift off the cover and tilt back the neck of the nozzle.
- Clear any blockages and remove any debris from the brushroll and floor nozzle.
- Replace the cover by sliding the tabs into the slots. Press down firmly on all sides. Turn locks clockwise to close, until they click into place.
CHECKING FOR BLOCKAGES
Checking for Blockages in the Handheld Vacuum:
- Turn off vacuum.
- Remove the handheld vacuum from the wand.
- Check all intake openings to the dust cup and remove any debris or blockages.
Checking for Blockages in the Wand:
- Turn off vacuum.
- Detach the handheld vacuum and floor nozzle from the wand.
- Check both ends of the wand for blockages and debris.
- Clear away any debris or blockages.
MAINTAINING YOUR VACUUM
WARNING: To reduce the risk of shock and unintended operation, turn off
the power and remove the battery before servicing.
The vacuum is not picking up debris. No suction or light suction. The third
indicator light on the hand vacuum is solid yellow.
(Refer to the Checking for Blockages section for more information.)
- Dust cup may be full; empty dust cup.
- Check floor nozzle for blockages; clear blockages if required.
- Remove any string, carpet fibers, or hair that may be wrapped around the brushroll.
- Check the connection between hand vacuum and wand for blockages; clear blockages if required.
- Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the filters before reinstalling them.
Vacuum lifts area rugs.
- Make sure you are not engaging Boost mode. Take care when vacuuming area rugs or rugs with delicately sewn edges.
- Turn off the unit to disengage from the carpet, then restart.
My vacuum brushroll doesn’t spin.
- Immediately turn off the vacuum. Remove any blockages before turning the vacuum back on. Make sure the handheld vacuum is tilted back far enough for the brushroll to engage while in use.
The vacuum turns off on its own.
There are several possible reasons for the vacuum turning off on its own,
including blockages, battery issues, and overheating. If the vacuum turns off
on its own, perform the following steps:
- Turn on the vacuum and check the battery indicator lights on the hand vacuum. If recharging is needed, make sure vacuum power is off before plugging in the charger.
- Empty dust cup and clean filters (See the Cleaning the Dust Cup and Filter section).
- Check wand, accessories, and inlet openings and remove any blockages.
- Allow unit and battery to cool for at least 45 minutes until they return to room temperature.
- Press the On/Off switch to restart the vacuum.
Battery Indicator Lights on hand vacuum are flashing.
- The bottom LED is solid yellow (Fig. A): Nozzle clog. (See the Maintaining Your Vacuum section.)
- Top LED is flashing (Fig. B): Battery needs to be charged.
Contact Customer Service at 0800 862 0453 or Sharkclean.co.uk if you experience any of the indications listed below:
- The top two LEDs are flashing (Fig. C): Overcurrent or short.
- Top and bottom LEDs are flashing (Fig. D): Motor is overheating.
- Middle LED is flashing (Fig. E): Overspeed.
- Bottom LED is flashing (Fig. F): Communication.
- Bottom LED blinking yellow (Fig. G): There may be an electrical problem with the nozzle.
NOTE: If the vacuum still does not operate properly, contact Customer Service at 0800 862 0453 or Sharkclean.co.uk.
STANDARD ACCESSORIES
A. Battery
B. Crevice Tool
C. Multi-Surface Tool
ADDITIONAL ACCESSORIES
D. Motorised Pet Tool (included with some models)
E. Second Battery (included with some models)
NOTE: Not all accessories come with all units. Please see the Quick Start Guide for your unit’s configuration. To order additional accessories, visit Sharkclean.co.uk.
TWO-YEAR LIMITED GUARANTEE
When a consumer buys a product in the UK, they get the benefit of legal rights
relating to the quality of the product (your “statutory rights”). You can
enforce these rights against your retailer. However, at Shark® we are so
confident about the quality of our products that we give you an additional
manufacturer’s guarantee of up to two years (1 year as standard plus 1 year
when you register). These terms and conditions relate to our manufacturer’s
guarantee only – your statutory rights are unaffected.
Every Shark® machine comes with free parts and a labor guarantee. Our customer
service helpline (0800 862 0453) is open from 9.00 am to 6.00 pm Monday –
Friday. It’s free to call, and you’ll be put straight through to a Shark®
representative. You’ll also find online support at
www.Sharkclean.eu/uk.
How do I register my extended Shark® guarantee?
You can register your guarantee online within 28 days of purchase. To save
time, you’ll need the following information about your machine:
- Model Number
- Serial Number (only if available)
- Date you received the machine (from your in-store receipt or delivery note)
To register online, please visit www.Sharkclean.eu/uk/register-
guarantee. Products purchased
directly from Shark are automatically registered.
IMPORTANT
- The manufacturer’s guarantee covers your product for 12 months (or for 2 years, if registered) starting on the date of delivery.
- Please keep your receipt at all times. Should you need to use your guarantee (standard 1 year or further 1 year extended) we will need your receipt to verify the information you have supplied to us is correct. The inability to produce a valid receipt may invalidate your guarantee.
How long are new Shark® machines guaranteed for?
Our confidence in our design and quality control means that your new Shark®
vacuum cleaner is guaranteed for a total of two years (12 months plus an
extended guarantee of 1 year).
What is covered by the free Shark® guarantee?
Repair or replacement of your Shark® machine (at Shark’s discretion to decide
whether to replace or repair)
including all parts and labor. A Shark® guarantee is in addition to your legal
rights as a consumer.
What is not covered by the free Shark® guarantee?
- Blockages – for details of how to unblock your vacuum cleaner, please refer to the Instructions.
- Normal wear and tear of parts that require regular maintenance and/or replacement to ensure the proper functioning of your unit.
- Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the vacuum cleaner which is not in accordance with the Shark® Instructions supplied with your machine.
- Use of the vacuum cleaner for anything other than normal domestic household purposes.
- Use of parts not assembled or installed in accordance with the operating instructions.
- Use of parts and accessories which are not Shark® spares.
- Faulty installation (except where installed by Shark®).
Where can I buy genuine Shark® spares and accessories?
Shark® spares and accessories are developed by the same engineers who
developed your Shark® vacuum. You’ll find a full range of Shark® spares,
replacement parts, and accessories for all Shark® machines at
www.Sharkclean.eu.
Please remember that using non-Shark® spares may invalidate your
manufacturer’s guarantee. However, your statutory rights are unaffected.
NOTES
Euro-Pro Europe Limited
3150 Century Way
Thorpe Park
Leeds
LS15 8ZB
0800 862 0453
sharkclean.co.uk
Illustrations may differ from the actual products. We are constantly striving
to improve our products; therefore the specifications contained herein are
subject to change without notice.
© 2020 Shark Ninja Operating LLC. SHARK is a registered trademark of
SharkNinja Operating LLC.
WANDVAC is a trademark of SharkNinja Operating LLC
WV361UK WV362UK Series IB MP 201125 Mv2
PRINTED IN CHINA
| @Sharkcleaninguk
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| @Sharkcleanuk
| @Sharkcleanuk
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>