SUPERiOR ELECTRONIC iCM002 Full HD Wireless Outdoor Smart Camera User Manual

Full HD Wireless Outdoor Smart Camera
Telecamera Smart Wireless Full HD da Esterno
SUPERIOR-ELECTRONICS.COM

Before using this product, please read the guide carefully to avoid any damages to the product, misconfiguration or misuse. Prima di utilizzare it prodotto leggere attentamente it manuale di istruzioni al fine di evitare danni al prodotto o configurazioni errate.

1. PRODUCT DESCRIPTION / DESCRIZIONE PRODOTTO Contents / Contenuto
   
   Product appearance / Panoramica del prodotto
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2. BEFORE STARTING – Check that the security protocol of the modem/router is set at “WPA”/”WPA2”. The “WEP” protocol is not supported by the camera, because it is not reliable enough. – Check that the 2.4G (2.4 GHz) wireless connection is active on the modem. The 5G (5 GHz) connection is not currently supported. – Insert the microSD memory card only after the camera has been synchronized. – The microSD memory card must be formatted in the “FAT32” mode, its capacity cannot exceed 128 GB, and it must be category 6 or higher.

3. INSTALLATION Installation of the App iOS ®: Open the “App Storer, search for the “Smart Life -Smart Living®” App, and install it. Android ®: Open the “Play Storey’, search for the “Smart Life – Smart Living®” App, and install it. As an alternative, use the following QR codes:
   The “Smart Lifes” App is free and compatible with any device which supports i0Ss 9.0 or higher and Android® 4.4 or higher.

https://apps.apple.com/it/app/smart-life-smart-living/id1115101477?l=en

https://play.google.com/store/apps/details?id=com.tuya.smartlife

Installation of the camera Connects the “Security” camera to the electrical current. A blue LED will light up on the front portion. Open the “Smart Life®” App and follow the instructions on the screen. During configuration, the LED will appear in the following states:

1. Steadily lit > System initialized
2. Blinking slowly > Synchronisation mode active
3. Blinking quickly > Connection to modem/router underway

Steadily lit > Installation process completed. The camera is functioning properly
Functions and use of the “Smart Life®” application (depends on the version installed)
1. “MY HOME”
This page is for managing devices connected to the Smart Life® application. To add a new device to the list, press the “+” in the upper-right portion. Press the key on the camera (if the factory settings have been kept: “Superior Security – iCM001”) to access the main operating page. The icon in the upper right (3 dots) can be used to open the settings page and, for example, modify the name of the device, permit sharing with other users, activate the “alarm” function (listed on the menu as “Settings for detecting movement”) or to remove the camera from the account.

Attention : The wireless connection must be active to access the camera with the App. If the modem/router is turned off, then Smart devices cannot be controlled. 2. “PROFILE /”Ml” To access the configuration section, press the icon on the menu bar on the bottom right. Once inside, press “Home management” to add, modify or remove the settings (“Homes”) into which the account can be divided for more effective management of devices. Control of the “Home” can also be shared with other users (“Family members” or “members”). An administrator of the “Home” can add or remove devices, scenarios, or members or delete a home (“Delete family”).

Connect your “Security” camera to the “Smart Life®” account A. RAPID MODE (RECOMMENDED)Connect the “Security” camera to the electrical current using the power supply found in the package. Open the “Smart Life®” application and, after accessing it with the proper credentials, press the “+” in the upper right or press “ADD DEVICES” in the center of the screen. Select “Protection sensor” from the left column and then, from the list that opens up, press “Security camera”. On the new screen press the key “Next Step” and then select the wireless network for the connection, entering the access credentials and confirming. Continue following the instructions on the screen until a QR code appears.
Turn the “Security” camera on and off three times in a row (if there is no switch, then simply connect and disconnect the plug three times). The LED will start blinking and the camera will begin moving (ATTENTION: there may be a wait of up to 30 seconds before this happens). If the LED does not blink, check to see that the power supply is functioning properly and repeat the steps. As soon as the “Security” camera has returned to the original position, check that the LED is still blinking and then position the QR code shown on the screen in front of the lens (at a distance of approximately 15-20 cm) until the camera sends out an acoustic signal. Press the “Signal sent” key and wait for the connection to be completed (10-60 seconds). If the synchronization does not take place correctly, repeat the procedure. B. AP MODE The AP mode can be accessed only if rapid mode fails to set up the configuration, in which case a screen display will appear, making it possible another attempt with the mode just concluded (“Try again”) or a change of modes (“See details”, followed by “Use AP mode?”). Next, follow the instructions on the screen: Turn on the camera Press the “RESET” button on the device, and hold it down for approximately 5 seconds. Once the LED blinks, the procedure can continue Press the blue screen key “Confirm indicator rapidly blink” Select the desired wireless network and confirm.

Once the connection with the modem/router has been established, the telephone must be connected directly to the camera. Press “Reconnect” to access the settings of your smartphone and establish the connection. The camera will appear on the list as “Superior Security – iCM002” Wait until the configuration has been successfully completed and press “FINISHED”. Should you experience difficulties with the AP mode too, contact “Superior Electronics” assistance at the e-mail address: infoasuperior-electronics.com
4. FUNCTIONS LIVE VIDEO – Once the camera has been connected, just click on its icon in the “Smart Life®” application to access live video viewing, which is available in both high definition (HD) and the standard format (SD). By moving a finger on the video screen, the camera can be rotated horizontally and vertically. RECORDING – By pushing the right key while in the App, a video can be recorded and saved either in the camera’s expandable memory (not included) or on your smartphone (in which case the notification that appears on the screen must be accepted, allowing the App to access the gallery). To view the videos saved in the microSD memory, select the “Play” key at the center of the screen. To return to the “Live Video” mode, press the “Preview” button. MOVEMENT – The camera can be moved either by moving a finger along with the screen or by using the “Direction” function inside the App.
MICROPHONE -The microphone function can be activated by pressing the “Talk” icon. Using the smartphone as a receiver, the voice will be reproduced by the “Security” camera. NIGHT MODE – The night mode is activated/deactivated automatically, to ensure the optimal vision of the surrounding environment at all times. ALARM – The “Security” camera uses infrared sensors which make it possible when the alarm function is selected on the App, for the user to be notified on his or her smartphone should a movement be detected inside the field of view.
5. SAFETY AND SECURITY INFORMATION – The “Security” camera is meant for use in closed environments. It should not make contact with and/or be near rain, fire, or electrical discharges. The ranges of humidity and temperature it supports are, respectively: 10% – 90% ; 0°C – +55°C – Though the “Security” camera is designed and produced to guarantee the safety and security of the environment in which it is used, damage may still occur due to circumstances outside of normal use. – It is recommended that only extremely secure passwords be used (at least 8 alphanumerical characters, of which at least one should be a capital letter and one a symbol). – Firmware updates must not be interrupted, or the camera could be damaged.

F.A.Q.
My “Security” camera couldn’t be connected to the network. Please, check that the camera is installed in a location where there is a full wireless signal. You can put your smartphone near the camera to test whether there is a full signal or not.
La telecamera “Security” non si collega alla rete. Verificare the la telecamera sia stata installata in una posizione tale da consentirle di ricevere bene it segnale wireless. Per effettuare tale verifica, avvicinare it proprio smartphone alto telecamera e vedere con quanta potenza arriva it segnale.

• How can I reset the camera? Press and hold the reset button until you hear an acoustic signal. The green LED will start flashing slowly and enter again the pairing mode.
• The live video view is corrupted.

1. If the view is corrupted when watching live video please, follow the steps shown below: a. log out of the App, log in again, and then refresh the smartphone screen b. remove the camera from the App and fix the installation position to avoid direct sunlight on the lens c. Connect again the camera and see if the live video is correctly shown
2. If live video is correctly shown but playback is corrupted, it is suggested to replace your current memory card with another of better quality into the camera.
3. When HD video mode is set, and the camera is focused on an environment with a lot of colors or several moving objects, it is easy to get the live video view corrupted. In this case, please, switch to SD video mode.

• I receive no push notifications when the alarm function is on. It depends on the smartphone settings. Check them to ensure the push notifications are allowed.

I can’t hear any sound from the App when watching live video/playback. Please, check that your smartphone is not on silent mode and the “Media” volume is at maximum. Check that the sound is allowed in the App, too.

• Can more than one person view my camera video/playback? Yes, up to 15 users can view a single camera after receiving permission from the administrator. The user who originally connected the camera is the administrator.
• Why couldn’t some smartphones show the live video/playback? The camera requires a minimum Android® version of 4.4 and of 9.0 for i0S® devices. Come mai su alcuni smartphone non viene riprodotto it video in diretta / registrati? I requisiti minimi di sistema per l’utilizzo della telecamera sono Android® versione 4.4 e i05® versione 9.0.

TROUBLESHOOTING

restart the modem/router. If it can’t solve the issue, please refer to the link shown below for further support: https://superior- electronics.com/products/security/telecamera-002/faq
E-mail registration : I didn’t receive the verification code| Check that the given e-mail address is correct and valid. If so, check your spam folder (Subject: “E-mail verification code”)
Phone registration : I didn’t receive the verification code| If you couldn’t click the “Send verification code” button: check that you entered a complete phone number. The “Sent successfully” notice has been shown on the screen but I didn’t receive any message : check that the phone number is correct

The camera couldn’t be connected| Check that the volume on your smartphone is at maximum and that the environment is quiet enough to avoid the camera picking up undesired sounds. Hold the smartphone as close as possible to the camera. Check that the pairing mode of the camera is active (LED indicator should be flashing)
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The camera isn’t shown in the device list of the App after a successful pairing.| Refresh the “Device list” page of the App by swiping down on your smartphone. If it couldn’t solve the issue, close the App and log in again.
“Invalid e-mail” message is shown when trying to sign in by e-mail| The e-mail address must be typed in lowercase
The microphone is not working| Check the audio settings of your smartphone and give the microphone permissions to the App

The video is not clear| Change the view/recording settings to HD to show the highest quality
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Can’t replay any video| Ensure that the microSD memory card doesn’t exceed 128 GB of storage, that it is at least Category 6, and formatted in “FAT32” mode. Check that the microSD memory card has been inserted correctly. Videos can be played 10 minutes after inserting the microSD card. If the issue isn’t solved, check the microSD card with a computer. If the microSD card has been corrupted or the issue has not been solved, yet, format it in “FAT32” mode. After completing all the steps related to the microSD, if the issue persists, please, reset the camera and try again.

SIMPLIFIED EU DECLARATION OF CONFORMITY -: Hereby, Superior Srl declares that the radio equipment type wireless outdoor Full-HD camera “Security – iCM002” is in compliance with Directive 2014/53/EU, Directive 2011/65/EU and Directive(EU) 2015/863. The full text of the EU declaration of conformity is available at the following internet address: https://www.superior- electronics.com/dUCertifications/iCM002_CE-Doepdf

Frequency bands

Channels         01: 2412MHZ 04: 2427MHZ 07: 2442MHZ 10: 2457MHZ

Frequency      02: 2417MHZ 05: 2432MHZ 08: 2447MHZ       11: 2462MHZ

03: 2422MHZ 06: 2437MHZ 09: 2452MHZ    12: 2467MHZ

13: 2472MHZ

Effective Radiated Power

Conclusion: PASS

CERTIFICATIONS

Documents / Resources

| SUPERiOR ELECTRONIC iCM002 Full HD Wireless Outdoor Smart Camera [pdf] User Manual
iCM002, Full HD Wireless Outdoor Smart Camera
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