Danfoss 5702424056544 Ally WiFi Gateway User Guide

June 6, 2024
Danfoss

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User Guide
Danfoss Ally™ Gateway

Danfoss 5702424056544 Ally WiFi Gateway

www.danfoss.com

Danfoss Ally™ introduction

Danfoss Ally™ gives you all the benefits of a full-blown smart heating system – in a simple easy-to-use app. With Danfoss  Ally™ you get full control of your radiator and floor heating as well as your heating bill. From virtually anywhere and at any time whether you’re at home or on the go. You can even control your heating system with your voice as Danfoss Ally™ speaks with all your other IoT friends.

The intuitive app user interface is designed to make your everyday life as simple and comfortable as possible. The app guides you through the quick setup. Let’s you fit your home heating to your daily routines. And gives you the complete overview and control at all times.
Danfoss Ally™ is Zigbee 3.0 certified. This means that it speaks the same wireless language as tons of other smart home devices around the globe. Allowing you to connect Danfoss Ally™ to your existing smart home setup. And to make your smart home even smarter.

Key features

  • Full control of radiator and underfloor heating via the app on your smartphone
  • A higher level of comfort and energy efficiency by adapting room temperature to a daily schedule
  • Easy to use and install with the intuitive app control
  • Designed to bridge form and functionality
  • Remote control from everywhere
  • Up to 30% energy savings
  • Fits all valves
  • A maintenance-free thermostat – the battery lasts up to two years
  • Works with Amazon Alexa, Google Assistant, Apple Voice Control
  • Excellent temperature control
  • EPBD compliant
  • Open API
  • Zigbee 3.0 certified

Identify your Danfoss Ally™

Product Installation Guide – Languages Code no.
Danfoss Ally™ Gateway EN, DE, DA, FR, IT, PL, CS 014G2400
Danfoss Ally™ Starter Pack EN, DE, DA, FR, IT, PL, CS 014G2440

Danfoss Ally™ components and communication map

We know how interconnectivity is the secret behind a truly smart home. Where devices are flawlessly connected in an intelligent network. In a smart ecosystem that allows you to control your world in your way.

Danfoss Ally™ is Zigbee 3.0 certified. This means that it speaks the same wireless language as tons of other smart home devices around the globe. Allowing you to connect Danfoss Ally™ to your existing smart home setup. And make your smart home even smarter.

Danfoss 5702424056544 Ally WiFi Gateway - figure 2

In the package

Danfoss Ally™ Gateway are supplied with Quick Guide, LAN cable, Power supply cable.

Danfoss 5702424056544 Ally WiFi Gateway - figure 3

Technical specifications

Da nf os s Ally™ Gateway

Device Function| Smart Home Gateway
Recommended Use| Residential indoor (pollution degree 2)
Application| Radiators, water-based floor heating
LED Indicators (green)| Power/Status, Network Connection
Button| Press Reset Button for 5 sec. to perform a factory reset
Power Supply| 5 VDC
Adaptor| 110 V ~ 240 VAC, 5V 1A DC
Power Consumption / Standby| < 5 W / < 2 W
Wired Communication| 10/100M Ethernet Port (RJ45, LAN)
Wireless Communication| Zigbee / IEEE 802.15.4
Transmission Frequency / Power| 2.4 GHz / < 20 dBm (79 mW)
Wide Open Transmission Distance| 300 m outdoor  line-of-sight
Firmware Update| Support for over the air updates
Operation Temperature| -10 °C to 55 °C
Storage Temperature| -20 °C to 60 °C
Size| 95 mm x 95 mm x 23 mm
IP class| 20
Integrations| Amazon Alexa, Google Assistant, Partner API
Approval, markings, etc.|

Download and install Danfoss Ally™ App. First use.

Danfoss Ally™ gives you all the benefits of a full-blown smart heating system – packed in a simple easyto-use
app. No more control unit – now your smartphone is all you need to control and monitor all your radiators and floor heating.

In this way, you’re always in control of your home heating. Whether you’re at home or on the road. You simply get more flexibility and comfort without the need for complicated hardware.

Step 1.
Download the Danfoss Ally™ App from Google Play or  App Store| Danfoss
5702424056544 Ally WiFi Gateway - qr codehttp://scn.by/krzp87a5z2ak7usmartheating.danfoss.com
---|---
Step 2.
To enable smartphone control, your Danfoss Ally™ Gateway needs to be connected to the mains power and  Ethernet use the cables provided with  Ally™ Gateway.|
Step 3.
Connect your Danfoss Ally™ Gateway to the network. Make sure your mobile device is connected to Wi-Fi from the same router as the Gateway is connected to with cable.| Danfoss 5702424056544 Ally WiFi Gateway - figure
5
Step 4.
Finalize system setup by adding subdevices.|

Danfoss 5702424056544 Ally WiFi Gateway - figure 7

Main screen and menu overview

Danfoss 5702424056544 Ally WiFi Gateway - figure 8| Danfoss 5702424056544 Ally WiFi Gateway - figure 9| Danfoss 5702424056544 Ally WiFi Gateway - figure 10
---|---|---
The At-home screen provides general information about weather and device status in the tiles. Under each room name, all assigned devices to the particular room is shown, as well as heating status and current room temperature.

  • Weather function displays information in the English language only. Data is  provided by darksky.com| Press the Smart Gateway tile on the Home screen and tap on the pen upper right corner to get to the ‘Smart  Gateway‘ menu. The  menu contains:
    • ‘Device information about Virtual ID, IP  and MAC address,  Time Zone.
    • ‘Share Device‘ for home members, ‘FAQ  & Feedback‘ to find answers or submit requests.
    • ‘Check for Firmware Update‘ for Main  Module and Zigbee Module and ‘Remove Device‘ with all related devices which were connected before.| Press the ‘Radiator Thermostat‘ tile on the  Home screen and tap on the pen upper right corner to get to the ‘Radiator Thermostat‘  menu. The menu  contains:
    • ‘Device information about Virtual ID, Time  Zone.
    • ‘Third-party Control‘  to connect the system with  Amazon Alexa and  Google Assistant voice control.
    • ‘Share Device‘ for home members.
    • ‘FAQ & Feedback‘ to find answers or submit requests.
    • ‘Check for Firmware  Update‘ for Zigbee  Module and ‘Remove  Device‘ from the current room.

User Guide
Danfoss Ally™ Gateway

User Guide
Danfoss Ally™ Gateway

5.1 Rooms with several radiator thermostats

Danfoss 5702424056544 Ally WiFi Gateway - figure 8 If several Radiator thermostats are assigned to one room the
Danfoss Ally™ App will automatically create a group. This is to ensure settings are synchronized between devices in same room.
It is recommended to always adjust the schedule and preferred temperatures from the group to ensure the most efficient
performance.

If settings are changed on the individual devices then data is not synchronized with the group. A result of this may be inefficient heating regulation.

5.2 Add new devices to the existing system

Danfoss 5702424056544 Ally WiFi Gateway - figure 13| Danfoss 5702424056544 Ally WiFi Gateway - figure
14| Danfoss 5702424056544 Ally WiFi Gateway -
figure 16
---|---|---
Select Danfoss Ally™ Gateway to add additional Danfoss Ally™ Radiator Thermostats or Danfoss ICON devices to the existing system.| Select ‘Add subdevice’ and choose between Danfoss Ally™ Radiator Thermostat or  Danfoss ICON.| Chose between Danfoss Ally™
Radiator Thermostat or Danfoss
ICON. The App will guide through the installation flow.

Functions and settings overview

Danfoss 5702424056544 Ally WiFi Gateway - figure 17

| Room temperature
---|---
| Manual mode
| Heating schedule
| Away mode
| Pause
| At home mode
| Pre-Heat is used to ensure you have the right the temperature when you want it. When PreHeat symbol is showing it means that it is ramping up to the next scheduled At Home mode.

6.1 Setting temperatures

Set your own temperatures for your setback periods in the Danfoss Ally™ App.

Danfoss 5702424056544 Ally WiFi Gateway - figure 18| For changing temperature press Menu button on the main screen Settings Set temperature.
Scroll on temperatures to set your preferred permanent room temperature.
In case you need to set temporary temperature, just turn the thermostat wheel and choose desired value.
Temporary temperature changes are valid until the next scheduled temperature change.
The Danfoss Ally™ can be set from 5 °C to 35 °C.
Danfoss recommends a difference between ‘At Home’ temperature and ‘Away/Asleep’ that does not exceed 4 degrees.

6.2 Create your own schedule

Danfoss 5702424056544 Ally WiFi Gateway - figure 19| Danfoss 5702424056544 Ally WiFi Gateway - figure
20| Danfoss 5702424056544 Ally WiFi Gateway -
figure 21
---|---|---
To make temperature adjustments go to the Menu settings
Temperatures. Within the Danfoss Ally™ App, you can create your own schedule. You can choose any setback times within 24 hours and set up to 3 At Home periods per day.| The weekly schedule shows the ‘At Home’ periods in red. The ‘copy’ functionality allows copying the schedule to other days.| The Danfoss Ally™ App display
shows both the 24-hour clock
wheel, showing ‘At Home‘ time
in red and a summary of schedule, with the detailed times
set. The minimum ‘At Home‘ period is 30 minutes.

6.3 Vacation

Use a Vacation program to save energy, when you are away or at home. Vacation program is set within the Danfoss Ally™ App. Danfoss 5702424056544 Ally WiFi
Gateway - figure 226.4 Overrule a vacation

If returning earlier than expected you might wish to shift from the Vacation program to your normal schedule.Danfoss 5702424056544 Ally WiFi Gateway -
figure 24 When in ‘Vacation’ setting the Danfoss Ally™ App will give options to end the Vacation period or edit the dates and times.

6.5 Cancel an existing vacation programDanfoss 5702424056544 Ally WiFi
Gateway - figure 25 If the Vacation is planned for the future you can simply edit the dates or cancel the program.

6.6 Pause

The Pause program keeps the setback temperature until another program is selected.Danfoss 5702424056544 Ally WiFi Gateway - figure
26When Danfoss Ally™ is turned down to Min level manually, a notification banner is shown, and the center icon switches to ‘Pause’.
To exit, Pause click the center icon on the Danfoss Ally™ App and return to the scheduled or manual setpoint.

Data security

The data security for of the Danfoss Ally™ Gateway and Danfoss Ally™ App, that is paired to your smartphone is guaranteed.
Data encryption: The wireless connection to your Danfoss Ally™ Gateway is protected against threats from unknown devices with the latest encryption technology.
In addition to the security functions that ensure data protection at any point during the data transmission from your smartphone to the Danfoss Ally™ Gateway.

Safety precautions

SIMPLIFIED EU DECLARATION OF CONFORMITY
Hereby, Danfoss A/S declares that the radio equipment type Danfoss Ally™ is in compliance with
Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.danfoss.com
The gateway is not intended for children and must not be used as a toy. Do not leave packaging materials where children may be tempted to play with them, as this is extremely dangerous. Do not attempt to dismantle the gateway as it contains no user-serviceable parts.

Disposal

Danfoss Ally™ Gateway must be disposed of as electronic waste.

Danfoss A/S
Heating Segment • danfoss.com • +45 7488 2222 • E-Mail: heating@danfoss.com

Danfoss can accept no responsibility for possible errors in catalogs, brochures, and other printed material. Danfoss reserves the right to alter its products without notice. This also applies to products already on order provided that such alterations can be made without subsequential changes being necessary for specifications already agreed. All trademarks in this material are property of the respective companies.
Danfoss and all Danfoss logotypes are trademarks of Danfoss A/S. All rights reserved.
BC349733524454EN-000101 I SAP number Danfoss I FEC I 2020.08

References

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