ECO-FLO EFSUB5-123 4” Submersible Pumps Two & Three Wire 1 2 through 1-1 2 HP Owner’s Manual

June 6, 2024
ECO-FLO

ECO-FLO - logoOwner’s Manual
4” Submersible Pumps
Two & Three Wire, 1/2 through 1-1/2 HP

ECO-FLO EFSUB5-123 4” Submersible Pumps Two & Three Wire 1 2 through 1-1 2
HP

**Before you start

**

Selecting the Correct Pump
Before you remove and reinstall your submersible well pump, let’s review your good condition and the ump’s capabilities.
WELL LOG INFORMATION
The driller that drilled you’re well should have given you a ‘well log’ summarizing the:
A. Depth that the well was drilled, ie 170 ft. from the surface.
B. Depth to what level the water rose in well, ie 130 ft. from the surface
C. Depth to what level the water dropped to with the test pump pumping in your well ie dropped  0’    o 150’ from the surface when pumping continuously
D. The gallons per minute your pump pumped, ie 10 GPM

In some counties, this information is recorded at the health office or other offices of the county, and/or the driller may have retained the information in the driller’s file. You need a copy of the well og or this information from the good log. If you can not find the good log, you will need to drop an eight-string in the well too:
A. Record the depth when it hits the bottom of the well.
B. The depth at which water is standing in the well, ie the length of the string from the weighted end of the string that is wet.
NOTE , your pump needs to be installed at a minimum of 5’ above the bottom of the well and 15-20’ below the surface of the water column in the well.
For parts or assistance, call ECO-FLO Customer Service at 1-877 326-3561

4” PUMP DESIGN AND OPTIMUM PERFORMANCE

This pump is designed to pump 10 gallons per minute (10 GPM), which is the average size home’s  3-4 bedroom) use of water per minute. Larger homes will require larger pumps.
Deeper wells require higher horsepower to deliver water to the home. See the chart at right to ensure you have chosen the correct horsepower for your application.

PROPER 4” PUMP SELECTION

HP GPM PUMP DEPTH IN WELL

1/2                10                               60-100′

3/4                10                             100-175′

1                  10                              175-250′

1-1/2              10               greater than 250′

**VOLTAGE

**

4” submersible pumps are offered in two voltages, 115 or 230V. Be sure you select a pump whose  motor voltage matches the voltage at the well
NUMBER OF PUMP WIRES AND CONTROL BOXES
4” pumps are offered in either 2-wire or 3-wire, indicating the number of wires running from the pump motor.
2-wire motors have 3 wires running from the motor, 2 to provide electric service, and 1 ground wire.  The motor controls are in the motor in the well.
3-wire motors have 4 wires running from the motor, 3 to provide electric service, and 1 ground wire.  these motors require a motor control box mounted on the wall near your water pressure tank.
2-wire motors are typically only used in wells less than 300’ depths and 3-wire motors can be used in ells at any depth.
3-wire start components including capacitors and relays are located in the control box for ease of service. 2-wire start components are inside the hermetically sealed pump motor and rarely fail. If an ailure does occur, the pump must be replaced.
NOTE : Control box voltage and horsepower must match pump voltage and horsepower.

HP| PUMP

VOLTAGE

| CONTROL BOX

HP VOLTAGE

---|---|---
1/2| 115| 1/2| 115
1/2| 230| 1/2| 230
3/4| 230| 3/4| 230
1| 230| 1| 230
1-1/2| 230| 1-1/2| 230

**CONFIRMATION OF SELECTION

**

Knowing the above and prior to installing or removing and reinstalling your 4” pump, please confirm the following:

  •  The correct HP for the depth of the pump will be in the well.
  • The correct GPM (gallons per minute) for your application.
  • The correct voltage
  • The correct number of wires
  • The correct control box (if applicable)

GENERAL SAFETY

important Safety Instructions Carefully read and follow all safety instructions in this manual and on the pump.

SAVE THESE INSTRUCTIONS – This manual contains important instructions that should be followed during the installation, operation, and maintenance of the product. Save this manual for future reference.

Safety Labels


This is the safety alert symbol. When you and the Canadian Electrical Code or National Electrical Code requirements that apply. see this symbol on your pump or in this manual, look for one of the following signal words and be alert to the potential for personal injury!
DANGER
Indicates a hazard which, if  Make sure line voltage is not avoided, will result in death or serious injury.
WARNING
Indicates a hazard that, if not avoided, could result in death or serious injury.
CAUTION
Indicates a hazard that, if not avoided, could result in minor or moderate injury.
NOTICE indicates practices not related to personal injury.
Keep safety labels in good condition. Replace missing or damaged safety labels.
WARNING
Under certain conditions, submersible pumps can HAZARDOUS PRESSURE develop extremely high pressure. Install a pressure relief valve capable of passing the entire pump flow at 100 PSI (690 kPa).
WARNING
Do not allow the pump, pressure tank, piping, or any other system component containing water to freeze. Freezing may damage the system, leading to injury or flooding. Allowing pump or system components to freeze will void the warranty.
DANGER
Can shock, burn or cause death. To avoid dangerous HAZARDOUS VOLTAGE   or fatal electric shock hazards, use the pump only in a water well.
Do not install this pump in a pond, river, or other open body of water that could be used for swimming or recreation. Do not swim, wade or play in a body of water in which a submersible pump has been installed.
WARNING
Install ground and wire pump according to local and Canadian Electrical Code or National Electrical Code requirements that apply.
DANGER
Disconnect the electrical power supply before installing or servicing the pump.
WARNING
Make sure line voltage matches pump voltage and frequency.

Install pump according to all plumbing, pump, and well code requirements.
Test well water for purity before using well. Call your local health department for the testing procedures.
During installation, keep well covered to prevent leaves and foreign material from falling into the well. Foreign objects in the well can contaminate water and cause serious mechanical damage to the pump.
Pipe joint compounds can cause cracking in plastics. Use only Teflon tape when sealing joints in plastic ipe or connecting pipe to thermoplastic pumps.

ELECTRICAL

WARNING
Can shock, burn or cause HAZARDOUS PRESSURE death. Permanently ground pump, motor, and submersible motor control before connecting power supply to the motor. Ground submersible motor n accordance with all codes and ordinances that apply. Use copper ground wire at least as larges wires carrying current to motor. The motor is supplied with copper ground wire. Splice to the copper conductor that matches the motor wire size specified in Table 3. See “cable splicing” under installation. Permanently ground pump, motor, and submersible motor control before connecting power cable to the power supply. Connect the ground wire to the approved ground first, then connect equipment being installed.

Wiring Connections

All wiring must meet National Electrical Code or Canadian Electrical Code and local code requirements. Use only copper wire for connections to pump and submersible motor control.

Table 1: Recommended Fusing Data – 60 Hz, Single Phase, 3 Wire Submersible Pump Motors

HP Volts Fuse Size Standard Dual Element
1/2 230 20 10
3/4 230 25 15
1 230 30 20
1-1/2 230 35 20

Table 2: Recommended Fusing Data –  60 Hz, Single Phase, 2 Wire Submersible Pump Motors

HP Volts Fuse Size
Standard Dual Element
1/2 115 35
3/4 230 20
1 230 25
1-1/2 230 30

To avoid over-heating wire and excessive voltage drop at the motor, be sure wire size is sufficient per NEC standards for the pump horsepower and length of wire run.
NOTICE : See installation Wiring Diagrams for typical wiring hookups and submersible motor control identification.

INSTALLATION WIRING INSTRUCTIONS

Disconnect power before working on or around submersible motor control, pipes, cable, pump or motor.
Ground submersible motor control, all-metal plumbing, and motor frame with copper wire in compliance with National Electrical Code or Canadian Electrical Code and local code requirements. Use ground wire at least as large as the wires supplying power to the motor.
At the wellhead, connect the ground wire to the grounding terminal that meets Canadian Electrical Code or  National Electrical Code requirements that apply. For more information, contact local code officials.
Permanently close all unused openings in this and other equipment.

Single Phase , 3 Wire Installation
DANGER Hazardous voltage. Can shock, burn or kill.

ECO-FLO EFSUB5-123 4” Submersible Pumps Two & Three Wire 1 2 through 1-1 2
HP - Figure 1-A

Three Wire- 1/2 through 2 HP Submersible Motor Control. Follow color coding when connecting submersible motor control. (Yellow to Y, Red to R, Black to B)

Note:
Install submersible motor control vertically on the wall with the top side up. 3-Wire pumps have three power supply wires (Red/Black/Yellow) and one ground wire (Green) 3 wire pumps will not operate without submersible motor control; attempting to do so will burn out the motor. Installations must include circuit and component protection in compliance with U.S. National Electrical Code or Canadian Electrical Code, Part 1. If main overload trips, look for:
1. Shorted Capacitor
2. Voltage Problems
3. Overload or lock pump

Single Phase, 2 Wire Installation

DANGER Hazardous voltage. Can shock, burn or kill.

ECO-FLO EFSUB5-123 4” Submersible Pumps Two & Three Wire 1 2 through 1-1 2
HP - Figure 1-A

Two-wire pumps have two power supply wires (Red/Black) and one ground wire. Submersible motor control is not required.

INSTALLATION

Wire Splicing
Splice wire to the motor leads using only copper wire for connections to the pump motor and control box.

  1. Tapered splice (Wire sizes No. 8 and larger):
    A. Cut motor lead staggering lead and wire length so that second lead is 2” longer than first lead and third lead is 2” longer than second.
    B. Cut off power supply wire ends. Match colors and lengths of the wires to colors and lengths of motor leads.
    C. Trim installation back 1/2” from supply wire and motor lead ends.
    D. Insert motor lead ends and supply wire ends into butt connectors. Match wire colors between supply wires and motor leads.
    E. Using crimping pliers, indent butt connector lugs to attach the wire.
    F. Cut electrical “Scotchfil™” or equivalent insulation putty into three equal parts and form tightly around butt connectors. Be sure Scotchfil™ overlaps the insulting part of the wire.
    G. Using #33 Scotch™ or equivalent tape, wrap each joint tightly; cover wire for about 1-1/2”  on each side of joint. Make four passes with the tape. When finished you should have four layers of tape tightly wrapped around the wire. Press edges of tape firmly down against the wire.
    NOTICE : Since the tightly wound tape is the only means of keeping water out of the splice, the efficiency of the splice will depend on the care used in wrapping the tape.
    NOTICE : For wire sizes larger than No. 8, use soldered joint rather than Scotchfil™ putty.

  2. Heat shrink splice
    [for wire sizes #14, 12, and AWG (2,3 and 5mm)] A. Remove 3/8” insulation from ends of motor leads and power supply wires.
    B. Put plastic heat shrink tubing over motor leads between power supply and motor.
    C. Match wire colors and lengths between power supply and motor.
    D. Insert supply wire and lead end into butt connector and crimp. Match wire colors between  power supply and motor. Pull leads to check connections.
    E. Center tubing over butt connector and apply heat evenly with a torch (match or lighter will not supply enough heat).
    NOTICE : Keep torch moving. Too much concen-trated heat may damage the tubing.

  3. Mechanical Splice Kit with plastic insulators (for 14, 12, and 10 Gauge AWG Wire (2, 3, and  5mm):
    A. Cut motor leads staggering lead and wire length so that 2nd lead is 4” (101.6mm) longer than  1st lead and 3rd lead is 4” (101.6mm) longer than second.
    B. Cut wire ends matching colors and lengths of wires between power supply and motor.
    C. Trim insulation back 1/2” (12.7mm) from power supply wire and motor lead ends.
    D. Unscrew plastic caps from insulators. Place a cap and neoprene gasket sleeve on each wire to be spliced.
    E. Slide insulator body onto one wire end.
    F. Insert wire end into butt connector and crimp. Match wire colors between power supply and motor
    G. Center insulator body over splice and slide gasket sleeves into the body as far as they will go.  Screw caps onto the insulator body and tighten them by hand for a strong, waterproof splice.

Power Supply Wire Installation

  1. To test submersible, momentarily (no more than 5 seconds) connect it to the proper power supply.  Power supply frequency and voltage must match motor nameplate frequency and voltage to within ±10%.
  2. Fasten power supply wire leads securely to the pump discharge section; leave 4-5” (100-125mm) of slack in leads at this point. Securely fasten leads to a plastic pipe within 6” (150mm) of the pump discharge section. Use centering guides to protect wire and pipe from rubbing well casing.
  3. Connect the copper ground wire to the motor bracket. The ground wire must be as large as wires supplying current to the motor. Consult current Canadian Electrical Code and local codes for grounding information.
  4. Most 4” pumps have an eyelet on the pump’s discharge for attaching a rope to assist in lowering into and pulling the pump from the well. Attach a nylon rope of adequate length to the eyelet
  5. Do not use submersible power supply wires supplied by the pump manufacturers to lower or lift the pump. When lowering the pump into the good use only the rope and/or discharge pipe, secure supply wires to discharge pipe at 10 ft. (3M) intervals with Scotch™ #33 or equivalent electrical tape. DO NOT damage pump wires.

NOTICE:
To avoid dropping the pump down well or damaging wires or splices, NEVER allow pump wires to support the weight of the pump.

The discharge outlet is 1-1/4” FNPT threaded. Use 100 PSI (689.5kPa) rated polyethylene plastic pipe for installations up to 100’ (30.5M) depth.
Use 160 PSI (1103.2 kPa) rated polyethylene plastic for installations up to 220’ (67.1M) depth.
For depths beyond 220’ (67.1M) use galvanized steel pipe for the entire drop pipe.

INITIAL START-UP/NEW WELLS
NOTICE: NEVER operate the pump with the gate valve completely closed. The pump can destroy itself if run with the valve shut off (“dead-headed”) and the warranty will be void.

NOTICE:
To avoid a sand-locking pump, follow the procedure below when starting the pump for the first time.  NEVER start a pump with the gate valve completely open unless you have done this procedure first.

  1. Connect a pipe elbow, a short length of pipe, and a gate valve to pump discharge at the wellhead  (see Fig. 3).

  2. Mount submersible motor control (3-wire pump) or fused disconnect switch (2-wire pump) in a  permanently weatherproof place. Make sure that controls will not be subjected to extreme heat or excess moisture.

  3. Make sure controls are in OFF position.

  4. Connect motor leads and power supply to submersible motor control or magnetic starter (see Installation Wiring Diagrams).
    DO NOT START THE PUMP YET.

  5. Set gate valve on discharge 1/3 open; start the pump (see Fig. 3).

  6. Keep gate valve at this setting while water pumps out on the ground. Let run until the water is clear of sand or silt. (To check solids in water, fill a glass from the pump and let solids settle out).

  7. When water is completely clear at 1/3 setting, open gate valve to approximately 2/3 open and repeat process.

  8. When water is completely clear at 2/3 setting, open gate valve completely and run the pump until water is completely clear.

  9. Remove gate valve for permanent installation near the tank (Fig. 4).

  10. Install sanitary good seal or pitless adapter unit, well unit, electrical conduit, and surface piping.  Installation must meet all code requirements that apply.

ECO-FLO EFSUB5-123 4” Submersible Pumps Two & Three Wire 1 2 through 1-1 2
HP - INITIAL START-INITIAL START-UP NEW WELLS

TEMPORARY CONNECTIONS WHILE CLEANING WELL FOR START-UP

Connecting To Tank/Water System
WARNING
Hazardous pressure. Submersible pumps can develop very high pressure in some situations. To prevent tank blowup, install a pressure relief valve able to pass full pump flow at 100 PSI
(690 kPa).

CAUTION
Pipe joint compounds can cause cracking in plastics. Use only Teflon tape on joints in plastic pipes.

NOTICE:
Allowing the pump or piping system to freeze may severely damage the pump and will void the warranty.  protect ump and entire piping system (including pressure tank) from freezing.

Pre-Charged Pressure Tank Hookup
See Fig. 4 for piping connections to the pre-charged pressure tank.
NOTICE :
Check air pre-charge in the tank before starting the pump. Adjust pre-charge to 2 PSI (13.8kPa) below pump cut-in setting, (ie, a pre-charge tank used with a 30-50 switch should be pre-charged with air to 8 PSI (193.1 kPa). Adjust precharge by adding or bleeding air through the Schrader valve located on top of the tank. Check pre-charge annually and adjust as needed.

Important Electrical Grounding Information

DANGER
Hazardous voltage. Can shock, burn, or kill. To reduce the risk of electrical shock during pump  operation, ground and bond the pump and motor as follows:
A. To reduce the risk of electrical shock from metal parts of the assembly other than the pump, bond together all metal parts accessible at the wellhead (including metal discharge pipe, metal well casing, and the like). Use a metal bonding conductor at least as large as the power cable conductors running down the well to the pump’s motor.
B. Clamp or weld (or both if necessary) this bonding
conductor to the grounding means provided with the pump, which will be the equipment-grounding terminal, the grounding conductor on the pump housing, or an equipment-grounding lead. The equipment-grounding lead, when provided, will be the conductor having green insulation; it may also have one or more yellow stripes.
C. Ground the pump, motor, and any metallic conduit that carries power cable conductors. Ground these back to the service by connecting a copper conductor from the pump, motor, and conduit to the grounding screw provided within the supply- connection box wiring compartment. This  conductor must be at least as large as the circuit conductors supplying the pump

SAVE THESE INSTRUCTIONS.

ECO-FLO EFSUB5-123 4” Submersible Pumps Two & Three Wire 1 2 through 1-1 2
HP - \(Figure 4\)

CUT IN
PSI (kPa)
| CUT OFF
PSI (kPa)| PRE-CHARGE TANK PSI(kPa)|

---|---|---|---
20| (137.9)| 40| (275.8)| 18(124.2)
30| (206.8)| 50| (344.7)| 28(193.1)
40| (275.8)| 60| (413.7)| 38 (262)

TROUBLE SHOOTING

PROBLEM CHECK CORRECTIVE ACTION

MOTOR WILL NOT START BUT FUSES DO NOT BLOW
No voltage.| No voltage at submersible motor control or disconnect switch.
No voltage at the pressure switch.
No voltage at submersible motor control.
Cable or splices are bad.
Submersible motor control incorrectly wired.| Replace blown fuses.
Replace faulty pressure switch.
Rewire supply to submersible motor control.
Consult a licensed electrician or serviceman.
Reconnect submersible motor control correctly
(see Wiring Installation Diagrams).

FUSES BLOW OR TRIPS WHEN THE MOTOR STARTS

Wrong size fuse or wrong

size time-delay fuse.

Wire size too small.

Starting capacitor defective,

blown, or wrong size.

Low or high voltage.

| Check fuse size against the chart, Page 3.

Check wire size against the chart, Page 3.

Check submersible motor control to see if starting capacitor

has blown out. Check capacitor rating. Check start relay.

Check that line voltage is within ±10% of the nameplate

rated voltage while the motor is running.

| Install correct fuse or time-delay fuse.

Install correct size wire.

Replace starting capacitor. Replace start relay if

defective.

If voltage variation is greater than ±10%, call the power

company or local hydro authority to adjust the voltage.

---|---|---
Power supply wire leads are not correctly connected to submersible motor control.

Broken wire in submersible motor control.

Pump or motor stuck or

binding.

| Check submersible motor control wiring diagram against

incoming power hookup. Check power supply wire color coding.

Examine all connections and wiring in submersible motor control.

Check for the locked shaft in the pump.

| Reconnect leads to matching wiring diagram in submersible

motor control cover. Reconnect power supply wires so

wire color code matches motor lead color code.

Disconnect power and repair or replace the faulty wire.

Broken wire in submersible motor control.

Pump or motor stuck or

binding.

| Examine all connections and wiring in submersible

motor control.

Check for the locked shaft in the pump.

| If necessary, pull the pump (make all possible above ground

checks first). If the pump is locked, replace it. Clean well

of all sand or lime before reinstalling the pump.

Power supply wire splices or

motor leads grounded,

shorted, or open.

| Consult a licensed electrician or qualified serviceman.| Do not attempt to disassemble the pump or motor.

FUSES BLOW OR OVERLOAD PROTECTOR TRIPS WHEN MOTOR IS RUNNING

Low or high voltage.| Check that line voltage is within ±10% of the rated nameplate voltage while the motor is running.| If voltage variation is more than ±10%, call power company to adjust the voltage.
---|---|---
High ambient (atmospheric)  temperature.| Check the temperature of submersible motor control.| Do not mount submersible motor control in direct sunlight.
Submersible motor control with wrong voltage or horsepower rating. | Compare voltage and horsepower on the motor nameplate with those given on submersible motor control nameplate or on circuit diagram inside submersible motor control cover. | Replace submersible motor control if numbers do not match. Use only submersible motor control designed for use with a pump.
Wire size too small.| Check wire size against the chart, Page 3.| Install correct wire size.

THE PUMP STARTS TOO FREQUENTLY

Leaks in the system.| Check all tank connections with soapsuds for air leaks.

Check plumbing for leaks.

| The system must be air and watertight.
---|---|---
Pressure switch.

| Check for a defective switch or switch out of adjustment.

Make sure check valves are not leaking back.

| Re-adjust or replace the pressure switch.

Replace check valves if necessary.

Check valves leaking.| Pre-charged tanks: check tank pre-charge air pressure, check for leaks in the bladder.

| Pre-charge tanks: adjust air pressure to 2 PSI (13.8kPa)

less than pump cut-in pressure (when there is no water

pressure on the system). Replace bladder if necessary.

Tank waterlogged.

| Air over water tanks: check for air leaks Check

Air Volume Control (AVC).

|

Air over water tanks: repair or replace tanks, replace AVC if necessary.

Leak in the drop pipe.| Raise drop pipe one length at a time until the water stands in the pipe.| Replace pipe above that point.
Leak in the drop pipe. from tank.| Measure distance from pressure switches to the tank.| Move the switch to within 1’ (.3M) of the tank.

LITTLE OR NO WATER DELIVERED

LITTLE OR NO WATER DELIVERED

Check valve stuck or installed backward (standard tank only).

| Examine valve.| If stuck, free valve; if installed backward, reverse it.
---|---|---
Low water level.| Determine the lowest water level in the well while the pump is running and compare to pump depth setting.

| The lower pump further into the well (but at least 5’ (1.5M)

above the bottom of well). Throttle pump discharge until discharge equals recovery rate of well.

NOTICE: Running pump while airlocked can cause loss of prime and seriously damaged pump.

Low voltage.

|

Check voltage at submersible motor control with the pump running.

Check incoming wire size and power supply wire size against chart, Page 3.

| Install larger wire from meter to submersible motor control.

Install larger wire from submersible motor control to pump.

If necessary, have the power company raise supply voltage.

Plugged intake screen.| Pull the pump and check the condition of the screen.| Clean or replace as necessary.
Check valve at the pump discharge stuck.| Pull pump and examine check valve.| Free check valve.
Worn impellers and

diffusers.

| Make sure the system is clear of obstructions and the pump is in solid water and operating normally.| Replace pump.

AIR OR MILKY WATER DISCHARGE FROM FAUCETS

Gas in well water.| Check for the presence of gas in well water.| Remove bleeder orifices; plug tees. Be sure plugged tees do not leak. If necessary, separate gas from the air before it enters the pressure tank.
---|---|---
Air volume control not working (standard tanks only).| Make sure ports and ball check valves are clear.| Replace control if necessary

SUBMERSIBLE PUMP REPAIR PARTS
ECO-FLO EFSUB5-123 4” Submersible Pumps Two & Three Wire 1 2 through 1-1 2
HP - SUBMERSIBLE PUMP REPAIR PARTS

| | |
---|---|---|---
1| 1| EFSUP0501| Motor 1/2HP 2W 115V
EFSUP0502| Motor 112HP 2W 230V
EFSUP0503| Motor 1/2HP 3W 23W
EFSUP0751| Motor 3/4HP 2W 230V
EFSUP0752| Motor 3/4HP 3W 230V
EFSUP1001| Motor 1HP 21/V 230V
EFSUP1002| Motor 1HP 3W 230V
EFSUP1501| Motor 1-1/2HP 3W 230V
EFSUP1502| Motor 1-1/2HP 2141230V
2| 1| EFSUP1003| Wire Guard
EFSUP0506| Wire Guard
EFSUP1503| Wire Guard
EFSUP0753| Wire Guard
EFSUP1004| Wire Guard
EFSUP1504| Wire Guard
3| 1| EFSUP1005| Cartridge assembly 5 stages
EFSUP0508| Cartridge assembly 6 stages
EFSUP1505| Cartridge assembly 7 stages
EFSUP0754| Cartridge assembly 9 stages
EFSUP1006| Cartridge assembly 12 stages
EFSUP1506| Cartridge assembly 16 stages

**WARRANTY

**

Retain Original Purchase Receipt for Warranty Eligibility
Limited Warranty
Manufacturer warrants to the original consumer purchaser (“Purchaser” or “You”) that its products are free from defects in material and workmanship for a period of three years from the date of the original consumer purchase. If within three years from the original consumer purchase, any such product shall prove to be defective, it shall be repaired or replaced at the manufacturer’s option, subject to the terms and conditions set forth herein. Note that this limited warranty applies to manufacturing defects only and not to ordinary wear and tear. All mechanical devices need periodic parts and services to perform well. This limited warranty does not cover repair when normal use has exhausted the life of a part of the equipment. The original purchase receipt and product warranty information label are required to determine warranty eligibility. Eligibility is based on the purchase date or original product –ot the date of replacement under warranty. The warranty is limited to repair or placement of originally purchased product only, not replacement product (i.e. one warranty replacement allowed per purchase). Purchaser pays all removal, installation, labor, shipping, and incidental charges. Claims made under this warranty shall be made by returning the product to the retail outlet where it was purchased or to the factory immediately after the discovery of any alleged defect. The manufacturer will subsequently take corrective action as promptly as reasonably possible. No requests for service will be accepted if received more than 30 days after the warranty expires. Warranty is not transferable and does not apply to products used in commercial/rental applications.

General Terms and Conditions; Limitations of Remedies
You must pay all labor and shipping charges necessary to replace the product covered by this warranty. This warranty does not apply to the following: (1) acts of God; (2) products which, in manufacturer’s sole judgment, have been subject to negligence, abuse, accident, misapplication, tampering, or alteration; (3) failures due to improper installation, operation, maintenance or storage; (4) atypical or unapproved application, use or service; (5) failures caused by corrosion, rust or other foreign materials in the system, or operation at pressures in excess of recommended maximums. This warranty sets forth the manufacturer’s sole obligation and the purchaser’s exclusive remedy for defective products. THE MANUFACTURER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER. THE  FOREGOING LIMITED WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING LIMITED WARRANTIES SHALL NOT EXTEND BEYOND THE DURATION PROVIDED HEREIN. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to You. This warranty gives You specific legal rights and You may also have other rights which vary from state to state.

ECO-FLO - logo

1899 Cottage Street, Ashland, Ohio 44805
Telephone: 1-877-326-3561
Fax: 1-877-326-1994
www.ecofloproducts.com


References

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