General Electric CSWONBLBWF1NN 3-Wire Smart Switches and Dimmers Installation Guide

General Electric CSWONBLBWF1NN 3-Wire Smart Switches and Dimmers

Installation Guide

WARNING: RISK OF ELECTRIC SHOCK

This product installation requires handling 120 volt wiring. Follow each step carefully.
If you have any concerns handling wiring, hire a qualified electrician. Ensure all work meets local and federal regulations.
WARNING – This control must be installed with an external isolating wall control/switch in series with the ungrounded conductor, providing an air gap as per National Electrical
Code (NEC) ANSI/NFPA 70 article 404, and Canadian Electric Code, Part 1 (CEC)

Simple DIY Set Up

STEP 1

Install your Smart Switch

STEP 2

Download the Cync App, powered by Savant, on your smartphone

STEP 3

Add your Smart Switch to the Cync App

For set up help, visit gelighting.com/cync

GE and C by GE are trademarks of General Electric Company. Used under trademark license. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Google and other related marks and logos are trademarks of Google LLC.

Compatibility Requirements

Rating 120V AC 60Hz Neutral wire is not required (Wire is usually white or grey and is not required)
Ground wire is required (Wire is usually green, green with a yellow stripe, or copper) Wi-Fi 802.11 b/g/n @ 2.4 GHZ is required Works with halogen, incandescent, and LED bulbs, including C by GE and Cync
Smart Bulbs Not for use with ceiling fans2.

LED up to 1.25 amps (150 Watts)

Incandescent/halogen up to 5 amps (450 Watts) Minimum Load 15 Watts If you are using less than 15 Watts, non-dimmable LED bulbs, or C by GE or Cync Smart Bulbs on the circuit, you will need to use the included Bulb Adaptor Use the optional Fixture Adaptor (available separately) where the Bulb Adaptor will not fit. Contact Customer Support at 1-844-302-2943 for details.

! IMPORTANT NOTE ON 3-WAY WIRING:

Some lights have one wall switch, while others are controlled by two or more wall switches (such as stair lights, which have a switch at both the top and bottom of the stairs). If your lights have more than one switch (called a 3-way), we’ve created other instructions for this type of installation.

Let’s Do It

INCLUDED

YOU’LL NEED

You Got This!

And we’re here to help. For in-depth instructional videos and a guided tour through the installation, go to gelighting.com/cync.
NOTE: Please make sure your system is up-to-date, and you update the firmware when prompted for the best experience.

Turn Off the Power!

STEP 1

Turn off the power for the switch location at the circuit breaker box.

STEP 2

Test existing switch by toggling switch on/off, ensuring lights do not turn on.

STEP 3

Now, follow these setup steps for a single gang switch.

STOP!

What type of bulbs do you plan to use? You may need to install a Bulb Adaptor. Some installations require the included Bulb Adaptor to maintain Wi-Fi
connectivity and to ensure your switch and bulbs work together.

If your switch circuit includes a load of at least 15 Watts:

If your switch circuit does NOT include a load of at least 15 Watts:

Installing the Bulb Adaptor

STEP 1

Twist the Bulb Adaptor onto the base of the medium-base (E26) light bulb.

STEP 2

Screw the bulb and Adaptor into the fixture.
NOTE: Only one Bulb Adaptor is needed per switch, even if there are multiple light bulbs on the circuit. If installing in a recessed can application, you may need to adjust the recessed can depth to ensure the bulb is flush.

If the Bulb Adaptor does not fit your bulb or fixture, you have other

options:

Replace your lights with incandescent, halogen, or dimmable LED light bulbs that meet the 15 Watt minimum load requirement. See a list of compatible bulbs at gelighting.com/cync
Install our Fixture Adaptor to the actual fixture in the ceiling. For install instructions and where to get a C by GE or Cync Fixture Adaptor (available separately), contact Customer Support at 1-844-302-2943

Connect the Wires

NOTE: Both black wires on the switch are interchangeable and can be connected to either the load or line wire from the wall.

STEP 1

Connect the first line/load (black) wire on the switch to the line or load (black label) wire from the wall..

STEP 2

Connect the second line/load (black) wire on the switch to the line or load (black label) wire from the wall.

STEP 3

Connect the ground (green) wire on the switch with the ground (green label) wire from the wall.

STEP 4

Cap the 3-way/multi-way traveler wire (if applicable). For 3-way switch setup, visit gelighting.com/cync
Attention: Incorrectly connecting the ground wire from the wall to the ground wire on the switch will damage the product.

STEP 5

Cap the neutral wire from the wall (if applicable). Neutral wire is not required to operate this switch.

USING WIRE NUTS 3/4 inch

1.  Insert wires into wire nut.
2. Turn wire nut clockwise.
3. Pull gently on wires to test connection.

Fit Wires Into Wall Box

STEP 1

Neatly push the wires back into the box, rotating the switch so it’s oriented according to the image, and the arrow on the switch is pointing up.

STEP 1

Using a Phillips screwdriver and the screws provided, secure the switch to the wall until level and flush.
Then snap the faceplate cover onto the bracket.
If using your existing wall plate, you may need to replace the existing wall plate screws with the short screws provided.

Turn the Power Back On

TIP: To enable the full experience, you’ll need to set up all your products in the Cync App. If you’ve set up C by GE or Cync bulbs in the Google Home app, visit gelighting.com/cync for unpairing instructions.

STEP 1

After the switch is secured and the faceplate is mounted, turn the power back on at the circuit breaker box.

STEP 2

The light ring will flash blue indicating the device is wired correctly and the device is in setup mode. Press any button on the switch to enable setup mode if setup mode times out.

TROUBLESHOOTING

LED indicator light or light ring will flash blue until the switch is added to the Cync App.
LED indicator light or light ring will not illuminate if wired incorrectly or if the switch circuit does not meet the specified load requirements.

If lights don’t turn on:

STEP 1

Check that power to the switch is on at the breaker.

STEP 2

Turn power off at the breaker, return to the switch to confirm the wires are securely and properly wired according to the installation guide.

STEP 3

Go to gelighting.com/cync for more troubleshooting.

If lights flicker, experience intermittent power loss, or won’t

completely turn off:

STEP 1

Be sure to select the correct bulb type in the Cync App.

STEP 2

Your installation may require a Bulb/Fixture Adaptor or
a different bulb type. See pages 9-10 for more details or visit gelighting.com/cync for troubleshooting help.

Simple Set Up Using the CYNC App

Unlock full features and connect to other CYNC devices

STEP 1

Install your Smart Switch

STEP 2

Download the Cync App, powered by Savant, on your smartphone

STEP 3

Add your Smart Switch to the Cync App

STEP 4

Easily connect your Smart Switch to your Amazon Alexa- or Hey Google-enabled device in the Cync App

For set up help, visit gelighting.com/cync

GE and C by GE are trademarks of General Electric Company. Used under trademark license. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Google and other related marks and logos are trademarks of Google LLC.

Enable Your Voice Assistant

Click settings in the Cync App. Then click the voice assistant
you’d like to enable and follow the in-app setup instructions.

AMAZON ALEXA

To set up, open the Alexa app, search for the Cync skill, follow the setup instructions.

TRY THIS…

Alexa, turn off the living room. Alexa, turn on the bedroom.

HEY GOOGLE

To set up, open the Hey Google or Google Home app, search for the Cync action, follow the setup instructions.

TRY THIS…

Hey Google, turn on the lights. Hey Google, good morning. Hey Google, I’m leaving.

Additional Information and Warnings

FCC Compliance Statement Compliance Notice:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,

there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving
• Increase the separation between the equipment and
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
• Consult the dealer or an experienced radio/TV technician for

This device complies with Part 15 of the FCC Rules and Industry Canada license-exempt RSS standard(s) Operation is subject to the following two conditions:

1. This device may not cause
2. This device must accept any interference received, including interference that may cause undesired

Changes or modifications that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
RF Exposure Information:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the
possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 8 inches during normal operation.
RF Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This transmitter must be installed to provide a separation distance of at least 8 inches from all persons and must not be collocated or operating in conjuction with any other antenna or transmitter.

For supply connections, use copper wire only rated at 75ºC

CAUTION – High Voltage – Disconnect power supply before servicing
Operation temperature: 0-40ºC
For Control of Electronic Ballast, CFLs, LED, and LED Lamps Type 1 Enclosure
IP20 Pollution Degree 2 Impulse Voltage: 2500V Type 1 action
Indoor use only.

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