ReTrak ETVRCB Utopia 360° VR Headset User Manual
- June 6, 2024
- ReTrak
Table of Contents
USER MANUAL
ETVRC, EUVRC
GETTING STARTED
Device Features
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Using an IOS or Android device, go to the Apple App Store or Google Play Store to download the Google Cardboard app. Once downloaded, open the app. When it prompts you to scan a QR code to set up your device for your viewer, scan the code below. You may need to re-scan the QR code. It should register as “Utopia 360”.
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See the quick start guide for a list of recommended apps
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Once downloaded, open the app. Some apps will not default into split-screen VR mode. You may need to go to the app settings to turn this on. It should look like the image below:
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Open the cover to the VR goggles and insert your device into the retractable cradle. It is recommended to remove the phone case for best fit.
If cushion tabs interfere with volume or power buttons,
remove and replace with the extra tabs provided. -
If using headphones or a charging cable (not included), plug these in before closing the cover.
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Put on the headset and adjust the straps for comfort
CAUTION
If wearing glasses, be careful when putting on the headset. Some glasses may not fit or be uncomfortable If this occurs, it is recommended to use contacts. -
Use the wheel on the top of the headset to adjust the interpupillary distance. Adjust the lenses to fit the distance between the eyes for maximum field of view.
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Use the knobs on the sides of the headset to adjust the focal point. Turn both at the same time to make the screen sharper.
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Some apps require the use of the device’s camera. Slide the cover on the front of the headset to expose the camera.
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Some apps require interaction by touching the screen. Use the action button located on the top of the headset.
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Take a 10-15 minute break every 30 minutes.
HEALTH & SAFETY
General Precautions:
WARNING
- Consult your doctor before using the headset if you are pregnant, elderly, have pre-existing binocular vision abnormalities or psychiatric disorders, or suffer from a heart condition or other serious medical condition.
- A comfortable virtual reality experience requires an unimpaired sense of motion and balance. Do not use the headset when you are: Tired; need sleep; under the influence of alcohol or drugs; hung-over; have digestive problems; under emotional stress or anxiety; or when suffering from cold, flu, headaches, migraines , or earaches, as this can increase your susceptibility to adverse symptoms.
- Use only in a safe environment. The headset produces an immersive virtual reality experience that distracts you from and completely blocks your view of your actual Always be aware of your surroundings before use and while using the headset. Use caution to avoid injury.
- Use of the headset may cause loss of balance.
- Never wear the headset in situations that require attention, such as walking, bicycling, or driving.
- Do not use the headset while in a moving vehicle such as a car, bus, or train, as this can increase your susceptibility to adverse symptoms.
- Take at least a 10 to 15-minute break every 30 minutes, even if you don’t think you need it. Each person is different so take more frequent and longer breaks if you feel discomfort. You should decide what works best for you.
- The headset should not be used by children without adult supervision
Seizures:
WARNING
If you have ever had, or currently live with, symptoms of epilepsy such as severe dizziness, blackouts, seizures, or loss of awareness, you should see a doctor before using this product. The content viewed through the headset may include flashing images and repetitive sequences, which could cause seizures, even in those who have never experienced seizures in the past. may include flashing images and repetitive sequences,
Immediately stop playing and consult a doctor if you experience any of these symptoms. Parents should watch for or ask their children about the above symptoms. Children and teenagers are more likely than adults to experience these seizures.
Warranty
Emerge Technologies, Inc. Limited Warranty Statement complete information regarding Emerge’s warranties is listed below.
EMERGE TECHNOLOGIES, INC. (“Emerge”) warrants to the original end-user customer of its products specified below that its products are free from Material Defects as defined herein. Subject to the conditions and limitations set forth below, Emerge will, at its option, either repair or replace any part of its products that prove materially defective by reason of improper workmanship or materials. Material Defects are herein defined as non – cosmetic defects in a product’s materials and workmanship that cause a malfunction in the product during proper use. Repaired parts or replacement products will be provided by
Notwithstanding any other provision contained herein, this limited warranty does not cover any damage to a product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, or modification. This limited warranty also does not apply to any product on which the original identification information has been altered, obliterated, or removed, has not been handled or packaged correctly, has been sold as secondhand, or has been resold contrary to the US export regulations. This limited warranty covers only repair, replacement, refund, or credit for materially defective products that are manufactured by Emerge, as provided above. Emerge is not liable for, and does not cover under warranty, any loss of data or any costs associated with determining the source of system problems or removing, servicing, or installing Emerge products. This warranty excludes third-party software, connected equipment, or stored data. In the event of a claim, Emerge’s sole obligation shall be replacement of the hardware; under no circumstances will Emerge be liable in any way for damages, including any lost profits, lost savings or other incidental or consequential damages arising out of the use of, or inability to use such product.
Duration of Warranty:
The duration of the warranty is indicated on the product packaging. Certain Emerge products specify a warranty of either one year from the time of purchase or a “Lifetime Warranty.”The Lifetime Warranty lasts during the serviceable life of the product, which is the period during which all product components are available.
Product Repair or Replacement:
If you believe that your product meets the criteria for warranty replacement,
please contact Emerge Technologies at:
877-499-6072
support@myretrak.com
1431 Greenway Drive, Suite 800 Irving, Texas 75038
(Please be prepared to provide proof of purchase.)
This limited warranty applies only to the original end-user customer of the product for so long as the original end-user customer owns the product. This limited warranty is nontransferable.
THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ALL OTHERS INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND EXCLUDES ALL INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR SPECIAL DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This warranty gives you specific legal rights that may vary from state to state.
FCC Warning
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- this device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications to the device will void the user’s authority to operate the device.
Battery Warning
The battery should be disposed of according to local regulations. Do not dispose of the battery in the fire, as it may cause an explosion.