UniFi U-LTE Gateway for WAN User Guide

June 6, 2024
Unifi

UniFi U-LTE Gateway for WAN User Guide
UniFi U-LTE Gateway for WAN

Package Contents

  • U-LTE
    Package Contents

  • Stand
    Package Contents

  • Mounting Bracket

  • Double-Sided Adhesive

  • Self-Tapping Screws (Qty. 2)
    Package Contents

  • Screw Anchors (Qty. 2)
    Package Contents

  • RP-SMA Cap

System Requirements

  • Linux, Mac OS X, or Microsoft Windows 7/8/10
  • Java Runtime Environment 1.8 or above recommended
  • Web Browser: Google Chrome (Other browsers may have limited functionality)
  • UniFi Controller software v5.12.x (or newer), available at:
    ui.com/download/unifi

Hardware Overview

**

Product Overview**

  1. RP-SMA Antenna Connector
    You can connect an optional external LTE antenna (not included). If you are not using an external antenna, then you can cover the connector with the RPSMA Cap.

  2. Reset Button
    The Reset Button serves two functions:

    • Restart Press and release the Reset button quickly.
    • Restore to Factory Default Settings Press and hold the Reset button for more than five seconds, until the display indicates “Factory Reset”.
  3. Secondary
    This Gigabit Ethernet port is used for bridging and can provide passive PoE to a device.

  4. Main
    802.3at PoE+ switch, such as a UniFi PoE Switch.

  5. LCD Screen
    Displays status information, including the LTE signal strength.

Installation Requirements

  • Phillips screwdriver
  • Wall-mounting (optional): drill with 6 mm drill bit
  • For WAN failover:
    • UniFi Dream Machine, model UDM
    • UniFi Security Gateway, model USG, USG-PRO-4, or USG-XG-8
  • UniFi cloud account

Note IconNote: The U-LTE can only be adopted via remote access at: unifi.ui.com

  • Activation of Ubiquiti LTE data plan
  • For indoor applications, use Category 5 (or above) UTP cabling approved for indoor use.
  • For outdoor applications, shielded Category 5 (or above) cabling should be used for all wired Ethernet connections and should be grounded through the AC ground of the power supply.
    We recommend that you protect your networks from harmful outdoor environments and destructive ESD events with industrial-grade, shielded Ethernet cable from Ubiquiti. For more details, visit: ui.com/toughcable

WARNING: To reduce the risk of fire or electric shock, do not expose this product to rain or moisture.

Note IconNote: Although the cabling can be located outdoors, the U-LTE itself should be housed inside a protective enclosure.

Hardware Installation

The U-LTE can be mounted in three ways:

  • Screw Mount
  • “Adhesive Mount”
  • “Desktop Mount”

Screw Mount

  1. Installation Instruction
  2. Installation Instruction
    1. Installation Instruction
  3. Mounting Instruction

Proceed to “Connecting Ethernet”.

Adhesive Mount

    1. Installation Instruction
  1. Mounting Instruction
  2. Mounting Instruction

Proceed to “Connecting Ethernet”.

Desktop Mount

Connecting Ethernet
Connecting Devices

Setup Overview

  • Adopt the U-LTE in the UniFi Controller software.
  • Set up your LTE account. You can manage your LTE subscription at: account.ui.com/subscriptions

If the primary WAN 1 or 2 goes offline, then the configured networks fail over to the U-LTE.

Configuration

  1. In the UniFi Controller, click the Devices tab. The U-LTE should be automatically detected and begin the setup wizard; proceed to step 2. Otherwise, select the U-LTE and  lick Adopt.

  2. Click Setup LTE.
    Setup LTE

  3. For your ui.com account, enter your email address or username and password.
    Select I agree to the Terms of Service and click Next.

  4. For payment information, enter the following:

    • Credit card number
    • Expiration month and year in this format: MM/YY
    • CVC (Card Verification Code) on the back of your card Click Next.
      Setup LTE
  5. The U-LTE will reboot. It can take up to 20 minutes to activate on the cellular network. Click Done to close this screen.
    Setup LTE

Using the U-LTE

To monitor data usage, click the U-LTE on the Devices screen. Its Properties panel will appear.
Using the U-LTE

Click the Settings icon to access the following:

  • Enable External Antenna If you attach an external antenna to the U-LTE, click this option.
  • Enable PoE Passthrough If you have connected a secondary PoE device to the U-LTE, click this option.
  • LTE Data Plan An alert is initiated when 1 GB of data is used (by default). To change the data limit, click the Data Limit drop-down and select a different amount of data.

Click Apply to save changes.

When LTE failover is active, an alert will appear in the Properties panel and the Controller’s list of alerts.

Note IconNote: LTE failover is active by default.
Using the U-LTE

An alert will appear when LTE failover is activated or deactivated.
Using the U-LTE

Specifications

U-LTE


Dimensions| 66 x 202.12 x 32.2 mm

(2.60 x 7.96 x 1.27″)

Weight
Without Mounting With Mounting| 200 g (7.06 oz)

316 g (11.15 oz)

Interfaces

Networking

Management

| (2) 10/100/1000 RJ45 Ports

WP7603 LTE

Ethernet, Bluetooth

Max. Power Consumption with PoE Passthrough| 8.5W

16W*

---|---
PoE Out| 48V Passthrough (Pins 1, 2+; 3, 6-)
Power Method| 802.3at (Pairs 1, 2+; 3, 6-; Pairs 4, 5+; 7, 😎
Power Supply| UniFi PoE Switch
Supported Voltage Range| 44 to 57VDC
LCM| 1.54″ Display
LTE Category| Cat 4
LTE Bands| B2/4/5/12
Antenna LTE 2.4 GHz| (1) 2×2

(1) 1×1

2.4 GHz Antenna Gain| 1.5 dBi
BT Operating Frequency| 2400 – 2483.5 MHz
Mounting| Wall-Mount
Operating Temperature| -10 to 50° C (14 to 122° F)
Operating Humidity| 5 to 95% Noncondensing
Certifications| FCC, IC, PTCRB, AT&T

Safety Notices
  1. Read, follow, and keep these instructions.
  2. Heed all warnings.
  3. Only use attachments/accessories specified by the manufacturer.

WARNING: Do not use this product in location that can be submerged by water.

WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Electrical Safety Information
  1. Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified may result in improper operation, damage to the equipment or pose a fire  hazard if the limitations are not followed.
  2. There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.
  • Do not substitute the power cord with one that is not the provided approved type. Never use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.
  • The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.
  • Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment.
  • Protective earthing is provided by Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection.
  • Protective bonding must be installed in accordance with local national wiring rules and regulations.

Limited Warranty

ui.com/support/warranty
The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where applicable, specify arbitration instead of jury trials or class actions.

Compliance

FCC

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions.

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This radio transmitter has been approved by FCC.

ISED Canada

CAN ICES-3(A)/NMB-3(A)

This device complies with ISED Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

  1. This device may not cause interference, and This radio transmitter has been approved by ISED Canada.

IMPORTANT NOTE

Radiation Exposure Statement

  • This equipment complies with radiation exposure limits set forth for an uncontrolled environment.
  • This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.
  • This transmitter must not be co-located or operating in conjunction with any other antenna
    or transmitter.

**Online Resources

Customer Support Icon Customer Support
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