HENO FAW-703 Front Loading Wall Mounted Washing Instruction Manual

June 6, 2024
HENO

Front Loading Wall Mounted Washing
machine model: FAW-703

Before start

Safety information

When installing, maintaining, and using the washing machine, please read the instructions carefully and operate carefully, so as to make full use of the function
of the washing machine and prevent personal injury or property loss to users and others. The Company is not responsible for the loss caused by improper use.
This product is not suitable for people with physical, sensory, or mental disabilities (including children). Please use it safely under the guidance of the guardian.

| Avoid situations that may cause death or serious bodily harm.
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| Avoid situations that may result in minor bodily injury or product damage.
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Before wash

  • Waterproof pad or waterproof lining, heavy clothes, doormat, blanket, the non-moisture permeable fabric can not be washed, rinsed, or spin.
    Abnormal vibrations in floating laundry can cause personal injury or damage to washing machines, walls, floors, or clothes.

  • Check the laundry guide label.
    Follow the laundry instructions. Wash the colored and white clothes separately.

  • Turn back the clothes you bought with fleece before washing them. Classify clothes according to fabric type (cotton, denim, chemical fiber, etc.) before washing.
    Mixed washing can damage clothes.

  • Wash clothes with stubborn stains by hand before using the washing machine.
    Use detergent or bleach.

  • Do not use the washing machine to wash clothes that are too thick or too heavy.
    Because heavy clothes can’t be evenly distributed in the washing machine barrel, it will increase the vibration when rotating.

None-washable Items

-Polyurethane products containing cotton or foam (sponge)
-Blanket, electric blanket, wool over 10 mm blanket or carpet
-Animal wool pad or carpet
-Commercial washing supplements laundry balls, dust filters, etc.
-Rubber, nylon, and plastic products
-Waterproof pad, sheets

  • About the clothes Shrinkage problem

Due to the different washing cycles, clothes types, weaving and sewing methods, and management methods, the shrinkage degree of clothes is also different. Please read the laundry guide of the label carefully before washing.
-Items that shrink easily.

Instructions on detergent

Please add detergent appropriately.
If too much detergent is added, the defoaming process will start.
Normal washing the light rotates clockwise.
Defoaming process
The left and right light turn upward.

■Open the door of the washing machine without a self-feeding function and pour the detergent directly into the washing barrel.
■The machine with an automatic feeding function takes out the detergent box according to the instruction, pours in the detergent, and selects the self- feeding program after installation.

Addition of detergent
Add detergent according to the recommended volume of detergent.
Concentrated detergent, please add the right amount of water before putting it into the washing machine or the automatic detergent box (self-feeding function machine).

Please read the following instructions carefully before adding detergent.

-Since the machine uses very less water, please use low foam detergent. Each washing should not exceed 10g.
-Please remove detergent from the door and control panel timely. Such pollution may damage the washing machine.
-Excess detergent may cause the following problems or failures.

  • Excessive amounts of detergent can cause excessive foam, prolong the washing cycle, and disrupt the normal rinse and spin cycle.
  • After rinsing, the foam may remain on the clothes.
  • Too much foam from an excessive amount of detergent may flow out of the washing machine.
  • When the detergent is excessive, the machine may stop working and empty the water immediately after it is filled with water. At this point, the display time will stagnate for a long time.

Wash programs

| Boiling| Cotton| Quick| Spin| Night| Tub Clean| Rinse| Soft| Recommended capacity
---|---|---|---|---|---|---|---|---|---
Pure cotton shirt| | •| •| •| | | •| | 11 — 12 Piece
Socks| | •| •| •| | | •| •| 19 – 20 Pair
Underwear| | •| •| •| •| | •| •| 9 – 10 Set
Towel| | •| •| •| | | •| | 8 – 9 Pair
Kitchen towel| •| •| •| •| | | •| | 16 – 17 Pair
Boby clothes| •| •| •| •| | | •| | 7 – 8 Piece
Diapers| •| | | •| | | •| | 9 – 10 Pair
Shirt| | •| •| •| | | •| | 4 – 5 Piece
Swimsuit| | | | •| •| | •| | 4 – 5 Piece
Long underwear| •| | | •| | | •| | 3 – 4 Set
Knitwear| | | | •| •| | •| | 1 — 2 Piece
Handkerchief| | •| •| •| | | •| •| 16 – 17 Pair
Silk stockings| | | | •| •| | •| •| 9 – 10 Pair
Trousers| | •| •| •| | | •| | 1 – 2 Pair

-Wash the clothes according to the instructions.
-Excessive laundry load may reduce washing efficiency or cause abnormal vibration.
-Use the recommended program. Other options are also available. (Different fabric types may cause clothes deformation).

Buttons and functions

Time information: Display current program remaining time, delay start-finish time.

PROGRAMS

| Choose a Boiling wash program to wash baby clothes, 100%cotton clothes, and anything that needs to be washed with high-temperature water. (One 95 hot water wash, two rinse cycles, and one spin process)
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| Choose a Cotton program for daily washing of clothes (towels, socks, and shirts) and other regular clothes. Recommended for a normally soiled cotton load at rated capacity. (One 40 hot water wash, two rinse cycles, and one spin process)
| Choose Quick wash program for a small number of clothes with a short washing time. (One 40 hot water wash, one rinse cycle
and one spin process)
| Select Spin program to dry the clothes, without a wash and rinse process.
| Choose Night wash program will turn off the buzzer sound automatically and run the shake-off process for up to 12 hours waiting for your operation. (One 40 hot water wash, two rinse cycles, and one spin process)
| Choose Tub clean program to clean the barrel of the washing machine. (One 95 hot water, two rinse cycles, and one-time spin process)
| Choose Rinse program to remove residual detergent for clothes washed by hand. (Two rinse cycles and one spin process)
| Choose Soft program for silk, sweater, and other clothes that are easy to wrinkle and scratch. (One 40 hot water wash, two rinse cycles and one spin process)

DELAY START
Use the DELAY START button to select the washing finish time, which can be set between 0-24 hours already including the washing time.
RINSE+
After selecting the washing program Boiling, Cotton, Quick, Night, Rinse Soft, press the RINSE+ button to increase the number of rinsing times from 1-5 times. Apply the same method to increase spin time for the program Spin between 2 4 6 9 mins.
No adjustments can be made when the program is running after start-up or when it is paused.
START/PAUSE
Use START/PAUSE to run or stopthe washing machine.
Stopping in operation for more than 10 minutes will automatically turn off.
POWER
Use the POWER button to turn on or off the washing machine.
DOOR OPEN
Use this button to unlock the door.
CHILD LOCK
After starting, press this button for more than 3 seconds to lock or remove the mode.
In the CHILD LOCK mode, all keys are not available until removing the mode.

  1. For washing machines having ventilation openings in the base, the installation instructions shall state that the openings must not be obstructed by a carpet.
  2. The user can only connect the water source when using the product, and turn off the faucet when not in use.

Cleaning

Follow the following cleaning instructions to ensure the long-term healthful use of the washing machine.

-Unplug the power cord before cleaning the washing machine.
Otherwise, it may result in electric shock or personal injury.
-So not spill water on the washing machine.
Otherwise, it could lead to a short circuit or an electrical shock.

Barrel cleaning
-Rust: rust may be caused by putting rusty water or rusting items, such as hair clips into the barrel, or by water staying in the bucket for too long.
-Dusting: squeeze the derusting paste onto the soft cloth or sponge, and then wipe off the rusty parts.
∗Do not use a wire brush, or the barrel will be damaged.
-Detergent residues :(dark and stain) if you use the washing machine for long periods of time, add too much detergent, or repeat the cleaning process with a detergent that is not completely dissolved, the detergent residues may contaminate the clothing.

Washing machine cleaning
-Use a damp cloth to clean the washing machine.
-Do not use synthetic detergents, diluents for products containing benzene. Otherwise, the plastic parts of the washing machine could be damaged.
-Use chemical cleaners as described in the user’s manual.
Clean the drain filter
-Turn on the filter screw with a screwdriver and turn the filter counterclockwise.
-Cleaning filter
-Install the filter clockwise and tighten the screw with a screwdriver.

-Before opening the filter, place a water container on the bottom.
-Water may flow out after opening the filter.
-Do not attempt to open the filter cover when the product is running to avoid scald.

Related washing problem

The following instructions describe the cleaning of the washing machine parts after a long time of use.

Does freezing cause a malfunction in the washing machine?

At the end of the washing process, a small amount of water will remain in the water hose or washing machine barrel. Water can freeze at low temperatures. In this case, follow the instructions below.
-Wrap a hot towel around the joint of the water hose.
-Turn off the water tap and separate it from the inlet pipe. Then put the water hose in hot water (less than 50 ).
-Add 2L hot water to the washing machine barrel and wait for 10 minutes. (less than 50 ).
-Reconnect the inlet hose, turn on the water tap, and check the water supply and drainage system.

How do I clean the machine water barrel?

-Buy washing machine barrel cleaner at seller’s place.
-Please use the cleaner properly according to the instructions.
-Clean the barrel according to the following instructions.

  1. Add machine barrel cleaner into the barrel.
  2. Select the Tub clean program (Without Tub clean program, you could select the Boiling program).
  3. Press the START / PAUSE button to start cleaning.

This appliance is intended to be used in household and similar applications such as:

– staff kitchen areas in shops, offices, and other working environments; – farm houses;
– by clients in hotels, motels, and other residential type environments;
-bed and breakfast type environments;
-areas for communal use in blocks of flats or in launderettes.
-Young children should be supervised to ensure that they do not play with the appliance.
-This appliance is not intended for use by persons(including children)with reduced physical sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
-If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.
-The instruction for appliances connected to the water mains by detachable hose-sets supplied with the appliance is to be used and that old hose-sets should not be reused.

Troubleshooting

Sprocess Action Problem
Before Start For first use. there may be a small amount of water in
drainpipes and machines •This is a normal phenomenon. the residual water in

the factory inspection
Washing| Do not work| •Is there any power failure?
•Is the power plug firmly plugged into the socket?
•Is the fuse or current Circuit breaker of the power in good condition?
•Do you press the power switch?
•Do you turn on the tap?
•Is the delay start function set?
•Do you press -STARTIPAUSE-?
The machine could not operate| •I5 the -CHILD LOCK- function set?
•After selecting the program. please press the “START/PAUSE” button to run the machine.
The water tap is leaking| •Whether the inlet pipe interface is installed in place?
•Is the tap damaged?
No or slow water| •Is the water tap turned on? Is the water off?
•Is the water inlet valve blocked? (Please clean the inlet valve)
•Is water tap. has the inlet pipe frozen?
•Has the delay start function been selected?
•Have not pressed the? STARTIPUASE? buttonto start?
•Does the inlet pipe bend?
•Is the water pressure too low?
Have an abnormal sound| •Does the machine tilt and sway?
•Does it enter coins. zippers or other foreign objects?
•Is it the Clothesbutton. or zipper?
•Is it the working Sound of the drain pump or motor? (It is normal)
Bad washing effect| •Is the type and amount of detergent appropriate?
•Is the program selected correctly?
Washing the inability to| •Does the weight of the clothes exceed the standard washing capacity of the washing machine?
•Have you chosen the? Night Wash? program?
Stops while the washing machine is running| •Is there a sudden power or water outage?
•Have you pressed the “START/PAUSE- button?
Spinning| Not spin| •The washing machine programs set the drainage time.
and it will take some time before the spin process begins
•Are clothes knotted or wound?
Loud spin sound| •Is the washing machine stationary on the wall?
•Whether the clothes are knotted or wound?
•Does the washing machine touch anything else?
•Whether any foreign matter fell in?
The clothes are still wet after spin| •Different types of clothing have different spin effects.
•Are there too few clothes and the washing machine eccentrically protected?
Draining| No drainage or slow drainage| •Has the drain been bent. blocked and frozen?
•Is the filter blocked?
Others| Local heating of control panel| •It is a normal heat dissipation of the electronic components.
The washing is not finished after the appointment time| •Clothes are offsetting the washing process.
•Bad inlet and drainage conditions lead to time extended

Sometimes it is not necessarily a fault in the following cases. Before commissioning repair, please check and confirm according to the following list.

Error code Code definition How to remove
E 1 Abnormal Drainage Clean the filter first and then drain it again. If

still abnormal, please contact the the after-sales service center.
E2| Abnormal Door lock| Pause the program and press the start buttonto unlock and lock the door again.
F3| Abnormal Temperature sensor| Please contact the after-sales service center.
E4| Abnormal Water inflow| Pause the program. check the inlet system, and clean the inlet valve.lf the problem remains. please contact the after-sales service center.
F4| Abnormal Heating tube| Power off and restart. If the problem remains, please contact the after-sales service center.
F7| Motor stop alarm| Power off and restart. If the problem remains,
please contact the after-sales service center.
E8| Water level overflow alarm| Automatic release. If the problem remains. please contact the after-sales service center.
FA| Abnormal Water level sensor| Contact the after-sales service center.
FC| Abnormal communication| Power off and restart. If the problem remains, please contact the after-sales service center.
U b| Uneven distribution during spin| Shake and scatter the clothes evenly.
F2| Abnormal drain motor| Power off and restart. If the problem remains,
please contact the after-sales service center.
EC| Overtension| Please check whether the voltage is too high. The problem will be solved when the voltage is back to normal.
LO| Automatic dispensing box with little or no detergent| The detergent needs to be readded.
EA, Eb Ed, EE F8, F9| Abnormal Driver| Power off and restart after 30 seconds.lf the problem remains, please contact the after-sales service center.
•After the alarm, the buzzer will ring once every 10 minutes to remind the user that it will not stop unless the user intervenes.
•Inlet pressure 0.03mpa- 0.5mpa.

Energy efficiency testing program:

Coldwater supply.
Press the Tub Clean”, then press Cotton for 2 seconds to enter the energy efficiency test program (energy Cotton 40, 700rpm).
Tests are carried out on the model at 230V.

Circuit diagram

NT=NATURAL WH=WHITE RD=RED OR=ORANGE PP=PURPLE BL/WH= BLUE/WHITE BK=BLACK YL/RD=YELLOW/RED GY=GREY PK=PINK YL=YELLOW BR=BROWN LB=LIGHT BLUE BL=BLUE YL/GR=YELLOW/GREEN

Specification

Model Name| FAW-703
Related Voltage| 220-240V–
Related frequency| 50Hz
Capacity| 3.0kg Wash&Spin
Dimension
(WHD)| Product| 632568355MM
Packing| 690605470MM
Weight| Net| 18kg
Gross| 22kg
Power Input| | 1300W

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