Soundcore Life Q20+ Active Noise Cancelling Headphones User Manual
- June 6, 2024
- Soundcore
Table of Contents
Soundcore Life Q20+ Active Noise Cancelling Headphones
Charging
- Fully dry off the USB port before charging.
- Use a certified USB-C charging cable and charger to prevent any damage.
- Do not power on your headphone while charging.
Powering On/Off
Press and hold the power button for 3 seconds to power on/off.
Bluetooth Pairing
1. When powered off, press and hold the power button for 5 seconds until the
LED flashes blue to enter the Bluetooth pairing mode.
2. Select “Soundcore Life Q20+” on your device’s Bluetooth list to connect.
- Each time you power on your Soundcore headphone, it will automatically connect to your last successfully connected device if available within the Bluetooth range.
- Once successfully connected with your Bluetooth device, ANC (active noise cancellation) will be turned on.
Pairing with another device
Your Soundcore headphone can be connected to two devices at a time. There is
no need to switch the Bluetooth connection each time, and you can smoothly use
it to play music on your smartphone and attend web conference on your PC.
When successfully connected with the first device, press twice the power
button to pair up with another device.
Your Soundcore headphone can only play music on one mobile device at a time.
To play from another connected device, pause the currently active device
first.
Button Controls
Active Noise Cancellation
Press the NC button repeatedly to turn the active noise cancellation mode on or off, or activate the transparency mode.
• ANC: Reduces ambient noise.
• Transparency: Stay aware of your surroundings by allowing ambient sounds in.
AUX Mode
Play audio on an external device by plugging in a 3.5mm AUX cable.
Plugging in an audio cable will automatically switch to AUX mode, and Bluetooth mode and ANC will turn off.
Soundcore App
Download the Soundcore app to enhance your experience.
EQ settings: There are more than 20 EQ settings you can choose from in
the App to optimize your experience while enjoying different music genres.
ANC on/off: Turn active noise cancellation on or off.
Transparency: Stay aware of your surroundings by allowing ambient sounds
in.
Firmware update: You will be informed once the new version of firmware is
detected when you connect the headphone with the app.
Reset
You might need to reset your headphone if you experience any connectivity
problems or function issues.
Press and hold the power button and volume up button simultaneously for 5
seconds until the LED indicator flashes blue and red alternately twice.
Specifications
• Specifications are subject to change without notice.
| Input | 5 V ⎓ 0.65 A |
|---|---|
| Charging time | 3 hours |
| Playtime (with ANC mode turned on) | 40 hours |
| Playtime (with ANC mode turned off) | 60 hours |
| Driver size | 40 mm × 2 |
| Frequency response | 20 Hz – 20 kHz (Bluetooth); |
16 Hz – 40 kHz (Aux)
Impedance| 16 Ω
Bluetooth version| 5.0
Bluetooth range| 15 m / 49.5 ft
Video
FAQs
Why does my headphone not power on?
Make sure the battery is fully charged. If the battery is too low, the headphone will not power on.
Why does my headphone not connect to my Bluetooth device?
Check if your Bluetooth device supports the A2DP profile. 2. Check if your Bluetooth device supports the AVRCP profile. 3. Check if your Bluetooth device supports the HFP profile. 4. Make sure your headphone and Bluetooth device are within the effective range of each other (10 meters). 5. Make sure your headphone is powered on and connected to a previously paired device before trying to connect to another device. 6. Make sure you have selected “Soundcore Life Q20+” on your Bluetooth device’s list of available devices before trying to connect to it. 7. Check if you have selected “Soundcore Life Q20+” on your Bluetooth device’s list of connected devices before trying to connect to another device. 8. If you are using a laptop, make sure it has been set up correctly for wireless audio devices (refer to your laptop manual). 9. Try turning off and then back on both your headphone and/or Bluetooth device, or try rebooting them, or try moving them closer together or farther apart from each other (1 meter). 10. Try turning off and then back on both your headphone and/or Bluetooth device, or try rebooting them, or try moving them closer together or farther apart from each other (1 meter).
Why does my headphone not play music?
Check if you have selected “Soundcore Life Q20+” on your mobile phone’s list of available devices before trying to play music from it with Soundcore Life Q20+. 2. Check if you have selected “Soundcore Life Q20+” on your mobile phone’s list of connected devices before trying to play music from it with Soundcore Life Q20+. 3. If you are using a laptop, make sure it has been set up correctly for wireless audio devices (refer to your laptop manual). 4. Try turning off and then back on both Soundcore Life Q20+ and/or mobile phone, or try rebooting them, or try moving them closer together or farther apart from each other (1 meter). 5. Try turning off and then back on both Soundcore Life Q20+ and/or mobile phone, or try rebooting them, or try moving them closer together or farther apart from each other (1 meter). 6. Try turning off and then back on both Soundcore Life Q20+ and/or mobile phone, or try rebooting them, or try moving them closer together or farther apart from each other (1 meter). 7. If you are using a laptop, make sure it has been set up correctly for wireless audio devices (refer to your laptop manual). 8. Try resetting Soundcore Life Q20+. 9
How do these compare to the Life Q30? Specifically, how do their sound quality and noise-canceling compare?
Sound quality is great. So is noise-canceling. I use on riding mower.
Does the microphone work when NOT in bluetooth mode (aux plugged in)?
Kindly know microphone does not work in wired mode.
will the noise cancelling work with the AUX port?
Kindly know this headphone does not support the use of noise-canceling mode in wired mode.
Will the Q20 sync with iPhones?
Please know that these headphones can work well with iPhones.
Please be assured that we always stand behind our products, providing an
18-month warranty that covers any quality or manufacturing-related issue. If
in the rare case you will face some quality-related problems, please don’t
hesitate to contact us, as we will issue the replacement.
Can I turn the bass down on the q20 with the soundcore app? If I do, will that be saved for when using with my mac instead of ios?
Yes, and yes
how do you charge them?
Please take a 5V charger and original cable to charge these headphones.
These look perfect, but i’m suspicious that the base will be too strong. can the bass be set to “normal”? (not rapp level.)
The bass is not that deep. Pretty good I think. They are comfortable fit and I wear mine for hours. however I don’t think you can adjust the bass like you would on a stereo
I thought being on Bluetooth 5 would solve audio latency while gaming on mobile,but the audio stil lags. How come?
This headphones also has latency on the PC. The only thing I have found that helps is to restart the headphones… and will mess up again if you pause the video.
Can it be made smaller? They are loose on my head. I must have high-set ears. Any way to make them smaller short of wearing a yarmulke?
The earmuff speakers adjust on the head strap by sliding so far up or down. They do have noise cancelling and two other modes. But these fit me comfortabley.