Bird SK-4500 SiteHawk Analyzers Instructions

Bird SK-4500 SiteHawk Analyzers

Product Information

• Specifications:
  • Product: SiteHawk Firmware 2.0.2
  • Compatible Models: SK-4500, SK-6000, and SK9000 SiteHawk Analyzers
  • Enhancements: Improved device performance and streamlined testing procedures
  • Manufacturer: BirdRF

Product Usage Instructions

• Preparation for Firmware Installation:
  • Before installing the new firmware, follow these important steps:
  • Delete the existing SiteHawk folder and uninstall the current SiteHawk application to prevent upgrade failure.
• Preparation: Backup Data
  • To backup your data before the firmware update:
  • Create a SiteHawk Backup folder in the internal storage and copy all necessary files into it to prevent data loss.
  • Delete the existing SiteHawk folder within internal storage to ensure a clean installation.
• Uninstallation:
  • To uninstall the current SiteHawk application:
  • Access the application drawer from the home screen, find the SiteHawk app, long press on the icon, and select Uninstall.
• Installation of Firmware:
  • To download and install the firmware:
  • Visit BirdRF’s website, navigate to the RF Cable and Antenna Testers page, select your model from the drop-down menu, and download the firmware.
  • Extract the Sitehawk2.0.2.APK file and transfer it to the memory stick provided in your kit (do not connect directly to a PC via USB).
• Install New Firmware:
  • To install the new firmware:
  • Connect the memory stick to your SiteHawk device, locate and tap on the downloaded apk file, and follow the on-screen prompts for installation.
  • After installation, disconnect the memory stick and adapter from the SiteHawk device.

FAQs

• Q: What should I do if I encounter issues during firmware installation?
  • A: If you encounter any issues during firmware installation or have questions, please contact our support team for assistance.

SiteHawk Firmware Instructions

This guide is intended for RF professionals using SiteHawk Analyzers, models SK-4500, SK-6000, and SK9000. Firmware version 2.0.2 enhances device performance and streamlines testing procedures. This update is designed to improve the functionalities of our devices to meet the evolving requirements of RF testing and analysis.

Key Points:

• Check Current Firmware Version: Before starting the update process, ensure your SiteHawk Analyzer is currently running on firmware version earlier than 2.0.2.
• Power Supply: Ensure the analyzer is connected to a stable power source throughout the update process to prevent any interruptions.
• Backup Data: Before starting the firmware update, back up all essential data from the SiteHawk folder to avoid any data loss.

IMPORTANT – Preparation for Firmware Installation:

Before installing the new firmware, please delete the existing SiteHawk folder and uninstall the current SiteHawk application. Failing to do so can cause the firmware upgrade to fail and may prevent the application from running properly.

Instructions

Preparation: Backup Data

Note: This step may look different depending on the software currently installed on your SiteHawk.

1. Create a SiteHawk Backup folder in the internal storage by selecting File Manager and navigating to Internal shared storage (under LOCAL on some versions). Press the + icon, enter the new backup folder name (SiteHawk_Backup) and press Save!
2. Copy all necessary files into this new folder. This step prevents the loss of important data during the update process.
3. Delete Existing SiteHawk Folder: Navigate to the Sitehawk folder within the internal storage and delete it along with all its contents. This step is crucial for the clean installation of the new firmware.

Uninstallation:

• Uninstall Current SiteHawk Application: From the home screen, access the application drawer and find the SiteHawk app. Long press on the app icon and select Uninstall from the options that appear. Confirm uninstallation when prompted.

Installation of Firmware

Download Firmware: Visit the RF Cable and Antenna Testers page on BirdRF’s website.

1. Find the Cable and Antenna Testers drop-down menu on the left of the page and select your model from the list.
   • CAUTION: Do not connect the device directly to a PC via USB for file transfer. Use the USB drive provided.
2. Scroll to the Downloads section and download to find the firmware.
   • Extract and transfer the Sitehawk2.0.2.APK file to the memory stick provided in your kit.
   • Install New Firmware: Connect the memory stick to your SiteHawk device. Navigate to the memory stick storage, locate the downloaded APK file, and tap on it to begin installation.
   • Follow the on-screen prompts to complete the installation. After installation, disconnect the memory stick and adapter from the SiteHawk device.

Restart Device:

• Initial Restart: After the update installs, restart your SiteHawk analyzer. You may see a ‘Connecting’ message on a blue screen initially. Allow this to process for approximately 15 seconds as the device prepares the necessary files.
• Power Cycle: Power down the device, wait for 5 seconds, then turn it back on.
• Observe: The ‘Connecting’ message may reappear briefly but should disappear within a few seconds, indicating a successful update.

Conclusion:

• By updating your SiteHawk Analyzer as described, you ensure it performs reliably in demanding RF environments.
• If you have any questions or encounter issues, our support team is ready to assist.
• Thank you for your commitment to maintaining up-to-date technology.

Troubleshooting Section

• Issue: ‘Connecting’ Message Persists
  • Solution: Ensure the device is correctly powered down before restarting. If the issue continues, repeat the power cycle up to three times.
• Issue: Update Fails to Install
  • Solution: Check that the SiteHawk folder was fully deleted and that no previous version of the app is installed. Redownload the firmware and attempt the installation again.
• Issue: Device Does Not Power On After Update
  • Solution: Check the power connection and ensure the battery is charged.

Bird is not responsible for omissions or errors. Specifications are subject to change without notice.

• Firmware Version 2.0.2
• www.birdrf.com.

References

• Bird | RF Test & Measurement | Precision & Calibration | RF Recorders & Playback
• RF Cable and Antenna Testers | Bird RF - High-Quality Test and Measurement Equipment

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