AiRROBO P10 Robot Vacuum Cleaner User Manual

: June 6, 2024
: AiRROBO

Table of Contents

Part 1 Important information
Part 2 Product overview
Remote control
Part 3 Installation and operation
Part 4 Cleaning and Maintenance
Part 5 FAQ & Troubleshooting
- FAQ
- Troubleshooting
Part 6 Speciﬁcations
Part 8 Declaration of Conformity
Documents / Resources
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)

Robot Vacuum Cleaner P10
User Manual
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Thank you for purchasing AIRROBO ROBOT VACUUM CLEANER.

It is strongly recommended to read and understand the user manual comprehensively, including proper use, safety information, and maintenance instructions for AIRROBO ROBOT VACUUM CLEANER, before using.
The user manual oﬀers instructions only. If there are any other situations that you encounter that may not be addressed through this user manual, please contact our customer service support.airrobo@ubtrobot.com for product technical support.
This user manual will be updated upon new software or hardware updates, and content and images will be updated without further notice.

Part 1 Important information

1.1 Before ﬁrst use

Before using this robot vacuum cleaner, please read these instructions completely. And please save this manual and pass it on to the next user. Unbox it and remove all protective packaging and wrappings.
Ensure to check all parts are included. If the unit is incomplete, kindly return it to the retailer immediately. And take the entire unit with its original packaging and the proof of purchase to the store where your purchase was made.
Before using the robot vacuum cleaner, please make sure that the power outlet is switched on and you remove all obstacles from the immediate environment. It will pass over each section of the ﬂoor several times to build up the map thorough cleaning.
The side brushes may occasionally resist smaller particles (dog food, cat litter), but the robot vacuum cleaner will remove them all eventually. Please empty the dustbin after each use to guarantee maximum performance afterward.
The robot vacuum cleaner may not be able to clean up dirt and dust if its dustbin is full. It is recommended that you clean the dustbin regularly.
Please make sure that you discard or safely store the packaging and wrappings after the checkups above. For safety, please keep your babies, infants, and children away from this stuﬀ.

1.2 WARNING

Only authorized technicians may be able to dismantle the robot vacuum cleaner. Users must not dismantle or repair it.
Use the original adapter supplied by the manufacturer only. The incompatible adapters may cause electric shocks, ﬁre, or damage to the robot vacuum cleaner.
Do not touch the plug or the adapter when your hands are wet.
Keep clothes and sticks away in case of getting the wheels stuck.
Keep the robot vacuum cleaner away from cigarettes, lighters, matches, or other ﬂammable materials.
Do not use force to bend the power cable and do not let it bear with pressure from heavy or sharp objects.
The robot vacuum cleaner is only for use indoors. Do not use it outdoors.
Do not sit on the robot vacuum cleaner or place any objects on top of it.
Do not use the robot vacuum cleaner in a wet or damp environment.
Clear the ﬂoor before using the robot vacuum cleaner and remove all fragile items, cables, clothes, papers, and curtains, etc., as they might get tangled in it.
Limited to use the robot vacuum cleaner on stable and level surfaces.
Turn oﬀ the power if the robot vacuum cleaner remains unused for a longer period.
Check before each use that the adapter and plug are correctly connected.
Check if the adapter and the plug are correctly connected before each use.
Tell everyone at home or in the oﬃce when the robot vacuum cleaner is in operation so that no one trips over it.
The robot vacuum cleaner is unable to cross over the height diﬀerence of more than 12mm.
Only use the robot vacuum cleaner in the temperature range between 0°C and +60°C (degrees Celsius) and do not expose it to higher temperatures.
Remove the battery before scrapping the robot vacuum cleaner.
Disconnect the robot vacuum cleaner from the power supply before removing the battery.
Dispose of the battery properly.
Notes: Ensure that children and people with mental or physical disabilities use the equipment under supervision.

Part 2 Product overview

2.1 Packing list

2.2 Product Appearance
Main unit

Press this button to start/pause cleaning
Press and hold this button for 3 seconds to make the robot vacuum cleaner return to the charging base
Press and hold this button for 8 seconds to reset the Wi-Fi

Charging base

Dustbin

Notes: Use one hand to press the dustbin release buckle and use the other one to open the dustbin while opening the cover.

Remote control

Button|

Function

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| Reset Wi-Fi| The voice prompt volume turns up when the robot vacuum cleaner is resetting, and the © button’s indicator would blink blue.
| Charging| Start returning to the base to charge

∧

| Forward| Move forward

<

| Left| Turn left

>

| Right| Turn right
| Start /Stop| Start or pause cleaning

+

Notes:

Install two AAA batteries in the remote control, making sure that the positive and negative ends follow the markings indicated in the battery compartment. Turn on the switch on the side of the robot vacuum cleaner.
Please aim at the robot vacuum cleaner when pressing the buttons of the remote control.
When the robot vacuum cleaner is not connected to a Wi-Fi network, you can operate it with the remote control.
If you press any direction button to start the robot vacuum cleaner, it will back up a bit and turn 180° when it is on the charging base, then you can command normally through the remote control.
Remove the batteries if you will not use the remote control for a longer period.
Two AAA batteries are not included in the package.

Part 3 Installation and operation

3.1 Connect the charging base
Assemble the charging base and switch on the adaptor.
Place the charging base close to a wall and remove obstacles approx. 1 M on both sides and approx. 2 M in front of the robot vacuum cleaner. The signal light on the charging base should be on.

3.2 Charging the robot vacuum cleaner for the ﬁrst time
A. Direct charging
Plug the adapter directly into the DC jack on the side of the robot vacuum cleaner, connect the other end of the adapter to the power supply.
B. Charged by charging base
Place the robot vacuum cleaner on the charging base to charge, making sure that the contact points are aligned with the charging base.

To better maintain the battery life:

Charge the robot vacuum cleaner for 4-6 hours before use. When fully charged, the indicator will stop blinking.
During normal use, the robot vacuum cleaner will automatically come back to its charging base, connected to the power supply, to charge.
If the robot vacuum cleaner will not be used for a long time, please turn oﬀ the power after it is fully charged and place it in a dry and cool environment. Please charge it every three months to avoid irreversible damage to the battery.

Notes:

Before use, remove the protective strip on the bumper to guarantee normal product use.
The power switch is on the side of the robot vacuum cleaner, press “I” to turn it on, and press “O” to turn it oﬀ.
Do not use the robot vacuum cleaner in a suspended environment. If you must use it in a suspended environment, please prevent it from accidentally falling with ﬁrm protective fences, as it may cause personal injury or property loss.
The robot vacuum cleaner will automatically return to the charging base when the battery runs low.

3.3 App Download and Wi-Fi Connection
Notes: The Tuya Smart App only works with robot vacuum cleaners under Wi- Fi. Please turn on the robot vacuum and connect the Wi-Fi when running the App. If the connection fails, it’s probably because you are using a 5GHz network. Please check out the “Common router setting method” and change it to 2.4GHz.

https://smartapp.tuya.com/tuyasmart

1. Scan the QR code or search “Tuya Smart” on App Store or Google Play to download the App.

|

1.1 Please make sure your phone is connected to a 2.4GHz Wi-Fi network and turn on the Bluetooth before downloading Tuya Smart.

---|---

1.2 Turn on the robot vacuum cleaner, Press the [Wi-Fi] button on the remote control for 5 seconds, then the indicator light will start blinking quickly.

|

2. Log in Tuya Smart App. For new users, please create your account before login in.

3. Click [Add device] or press [+] to add the robot vacuum cleaner.

|

3.1 Select the type of robot vacuum cleaner. It is recommended to select the Robot Vacuum (BLE +Wi-Fi).

4. Add the robot vacuum cleaner it found.

|

5. Select a 2.4GHz Wi-Fi network and enter the Wi-Fi name and password. Please note that a dual band with mixed-mode (2.4GHz + 5GHz) or simply a 5GHz Wi-Fi network will not be able to connect the robot vacuum cleaner.

6. Added successfully! Click [Done] to enter the next step.

|

7. Now you can operate the robot vacuum cleaner through the Tuya Smart App.

8. If you want to connect to Alexa, please click “Alexa” and follow the prompts!

|

3.4 Start working

Start/Pause
• After turning on the power switch on the side of the robot vacuum cleaner, press the Clean ( ) button on it or tap the Clean button on the app to start cleaning.
• While cleaning, if you press the Clean ( ) button again or press the Pause button on the app, the robot vacuum cleaner will stop its current task.
Charging
Method 1: When the robot vacuum cleaner is on hold, press and hold the Clean ( ****) button for 3 seconds, then it will return to the charging base to charge.
Method 2: Press the Recharge ( ) button on the remote control, then the robot vacuum cleaner will go back to the charging base to charge.
Method 3: Manually place it on the charging base to charge
Auto Cleaning
After startup, the robot vacuum cleaner will plan the cleaning route in a zigzag pattern, then clean along the room’s edge. When the cleaning is complete, it will automatically return to the charging base to charge.
Spot cleaning
Use the remote control to operate the robot vacuum cleaner or directly place it in the lower-left corner of the area to be cleaned, and tap the Spot button in the App or press the Spot cleaning ( ) button on the remote control, then it will start a zigzag cleaning for the area from the current position and return to the charging base after cleaning.
Spiral cleaning
Use the remote control to operate the robot vacuum cleaner or place it in a cleaning-centered area, tap the Spiral button in the app or press the Spiral cleaning ( ) button on the remote control, then it will perform the cleaning from the current position and return to the charging base after cleaning.
Edge cleaning
Tap the Edge button in the app or press the Edge cleaning ( ) button on the remote control, the robot vacuum cleaner will ﬁnd the wall and clean along the wall automatically. When the cleaning is complete, it will return to the charging base to charge.
Scheduled cleaning
Tap the Settings button in the app, set a cleaning time, then the robot vacuum cleaner will start to clean at the speciﬁed time. When the cleaning is complete, it will go back to the charging base to charge.
Reset Wi-Fi
When you need to connect the robot vacuum cleaner with another mobile phone, or when the mobile phone fails to connect to it, please press and hold the Clean ( ) button on it for 8 seconds or press and hold the Wi-Fi( )button on the remote control for 3 seconds until you hear the voice prompt, then the Clean ( ) button indicator will quickly blink blue, indicating that the Wi-Fi has successfully been reset.
Suction mode
Tap the suction button in the app, you can select Quiet, Standard, Powerful, and Max suction modes in the app.

Part 4 Cleaning and Maintenance

Cleaning the side brushes
Clean the side brushes and replace them if they are damaged.
Notes: Before replacing the side brushes, check the “L” & “R” marked on the two side brushes and make sure they match the corresponding marking at the bottom of the robot vacuum cleaner.
Cleaning the main brush
• Turn oﬀ the robot vacuum cleaner. Press the two tabs on the main brush cover to remove the cover and then remove the main brush on the right. Use the cleaning brush to remove hair and other dirt from the main brush.
• Rinse the main brush under running water and do not replace it until it is dried completely.
Cleaning the dustbin and ﬁlter
Hold the dustbin in a horizontal position and press the unlocking button to open the dustbin cover ‒ emptying the dustbin, removing the ﬁlter, and rinsing the dustbin, ﬁlter, and sponge ‒ and then once again assemble the dustbin, ﬁlter, and sponge into the robot vacuum cleaner before drying it out.

Notes:

Switch oﬀ the robot vacuum cleaner and disconnect the charging base’s plug before cleaning and maintaining it.
Check there are no foreign matters that were vacuumed before cleaning.
The ﬁlter lasts for 6 months; Please clean the ﬁlter once or twice a month.
Make sure the dustbin, the ﬁlter, and the sponge are completely dry before replacing them.
Do not expose the ﬁlter to direct sunlight for a long period.

Part 5 FAQ & Troubleshooting

FAQ

Troubleshooting

Notes:

When the robot vacuum cleaner runs abnormally, the indicator ﬂashes red, and its voice prompt turns up. Please refer to the above tables to solve the problem.
If the problem isn’t solved after troubleshooting, please contact the AIRROBO after-sales service (e-mail: support.airrobo@ubtrobot.com). Do not disassemble the robot
vacuum cleaner yourself.

Part 6 Speciﬁcations

Part 7 After-sales Service

NAIROBI provides a warranty that is processed in the most hassle-free way. This policy should be regarded as a standard service policy that covers products that are sold only by online stores or AIRROBO’s authorized distributors. Kindly contact us at support.airrobo@ubtrobot.com with your order receipt or other proof of purchase for conﬁrmation.

Notes:

Consumables delivered with the product are not covered by a warranty.
Warranty protections are in addition to rights provided under local consumer laws and may vary among countries.

30-day Money-Back Guarantee for Any Reason:
Undamaged products may be returned for a full refund for any reason within 30 days of the date the item was delivered to the design a shipping address.

Returns must include all accessories.
Items must include original packaging.
For non-quality-related warranty claims, the buyer is responsible for shipping costs.
For non-quality related warranty claims, AIRROBO refunds the cost of the product itself.
Returns may be rejected if the product does not meet the above requirements.

It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through online stores, please contact retailers for refunds. For quality-related issues, please see below.

Warranty Claims for Quality-Related Issues:
All quality-related defects on items sold directly by online stores or authorized distributors are covered by an extensive warranty,s from the date of purchase.
Nairobi’s limited warranty is restricted to the country of purchase. The limited warranty is invalid on items taken outside the country they were originally bought in or shipped directly from an authorized online purchase.
Warranties on all replacements follow the same warranty timeframe of the original defective item, or 3 months after being replaced whichever is longer.
Warranties on products are invalid after having been fully refunded.

Process:

The buyer must provide suﬃcient proof of purchase.
NAIROBI must document what happens when buyers troubleshoot the product.
The defective item’s serial number and/or visible proof depicting the defect are required.
It may be necessary to return the item for quality inspection.

Valid proof of purchase:

Order numbers from online purchases made through online stores or AIRROBO’s authorized distributors.
Sales invoice.
The dated sales receipt from an authorized AIRROBO reseller shows a description of the product along with its price.

Please note that more than one type of proof of purchase may be required to process a warranty claim (such as receipt of money trand conﬁrmation of address item was originally shipped to).

Shipping costs must be covered by the buyer in the following situations:

Returning products for any reason other than a proven defect.
Warranty claims on items taken outside the original country of purchase.
Buyer’s accidental returns.
Returning personal items.
Returning items claimed to have defects but were found by AIRROBO quality control to be in working condition.
Returning defective items to international shipping.
Costs associated with unauthorized returns (any returns made outside of the approved warranty process).

Not Covered Under Warranty:

Products without suﬃcient proof of purchase
Lost or stolen products
Items that have expired their warranty period
Non-quality-related issues (after 30 days of purchase)
Free products
Repairs through 3rd parties
Damage from outside sources
Damage from misuse of products (including, but not limited to falls, extreme temperatures, water, and operating robot vacuum cleaner improperly)
Purchases from unauthorized resellers AIRROBO is not liable for
Loss of data incurred from the use of AIRROBO products

When returning items with a prepaid shipping label provided by AIRROBO, AIRROBO takes responsibility for any damage or loss incurred in transit. When returning items for non-quality issues, the buyer assumes responsibility for any damage or loss incurred in transit. NAIROBI does not provide refunds for items damaged in transit for non-quality-related warranty claims.

Part 8 Declaration of Conformity

FCC Compliance Statement

Changes or modiﬁcations not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

this device may not cause harmful interference, and
this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause Nharmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment oﬀ and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit diﬀerent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

EU Declaration of Conformity

We, Best Epoch Technology Co., Ltd. declare under sole responsibility that the above products, to which this declaration relates, is in conformity with the requirements of the following EU Directives:
Product description: Robot Vacuum Cleaner
Type designation(s): P10
Trademark: NAIROBI
Hereby we,
Name of manufacturer: Best Epoch Technology Co., Ltd
Address: 22 Floor, Block Cl, Nanshan I Park, No. 1001 Xueyuan Road, Nanshan District, Shenzhen City, China P.R declare under our sole responsibility that the product described above is in conformity with the relevant Union harmonization legislation:
European Directive (2014/53/EU)
The following harmonized standards and/or other relevant standards have been applied, which included for Article 3.1a Health, Article 3.1b EMC, Article 3.2 Radio Spectrum requirements, and Article 3.1a Electrical Safety requirements:
55014-1:2017
55014-2:2015
IEC 61000-3-2:2019
61000-3-3:2013+Al:2019
ETSI 301489-1 V2.2.3(2019-ll)
ETSI 301489-17 V3.2.4(2020-09)
300 328 V2.2.2(2019-07)
62311:2008
60335-2-2:2012+All:2012+Al:2013, 60335-l:2012+All:2014
62233:2008
The performed the conformity assessment according to the European Directive, The laboratory issuing the report is Shenzhen Huaxia
Testing Technology Co., Ltd.
The Technical Documentation (TD) .relevant to the product described above and which support this DoC is available from the EU contact address on this Doc.
Signed: Date:

https://air-robo.com/pages/p10-support

Best Epoch Technology Co., LTD
22 Floor, Block C1, Nanshan I Park, No. 1001 Xueyuan Road,
Nanshan District, Shenzhen City, China P.R
©Best Epoch Technology Co., LTD. All Rights Reserved.
Google Play is a trademark of Google, Inc.
USEurJapRussia
Apple, the Apple logo are trademarks of Apple, Inc.
Tuyasmart APP is a trademark of Tuya Inc.
The pictures of the product are for reference only and subject to change without notice.
V3.0

USA support-jp@ubtrobot.com
Europe support.airrobo@ubtrobot.com
Japan support-eu@ubtrobot.com
Russia support-ru@ubtrobot.com

MADE IN CHINA

Documents / Resources

| AiRROBO P10 Robot Vacuum Cleaner [pdf] User Manual
P10, Robot Vacuum Cleaner, P10 Robot Vacuum Cleaner, Vacuum Cleaner
---|---
| AIRROBO P10 Robot Vacuum Cleaner [pdf] User Manual
P10, Robot Vacuum Cleaner, Vacuum Cleaner, P10, Cleaner