UGREEN AC650 Dual Band USB Wifi Adapter User Manual
- June 6, 2024
- UGREEN
Table of Contents
Troubleshooting Guide
What can I do if no WiFi signal can be detected?
- Check if the WiFi function of the nearby router works properly when connected to the cell phone directly.
- Reduce the distance between the USB WiFi adapter and the router for a try, and avoid the obstacles such as thick walls, metals or large-area mirrors.
- Check whether the wireless router and wireless AP have settings to hide the wireless network name.
What can I do if the WiFi signal can be detected, but cannot be connected
successfully?
- Check the signal strength. Try to connect the WiFi to a place that has a stronger signal.
- Ensure you have input the correct password.
- Check if the DHCP function of the router has been enabled. If not, the WiFi adapter won’t be able to obtain the IP address and connect to the internet.
- Check if you have set the binding of your Mac address with the router. If yes, you need to set the binding of the Mac address with the WiFi adapter.
- Ensure the encryption type of your router is one of the WPA-PSK, WPA2-PSK, WPA/WPA2-PSK, and 64/128-bit WEP.
How can I troubleshoot if the internet speed is slower than expected?
- Try to use the WiFi adapter in a place that has a stronger signal.
- Manually adjust different channels for the router, and find out the optimal channel so that the interference is minimal.
- Set the router to 2.4Ghz from 5Ghz for a try.
- Check if the internet speed is normal if you connect a phone to the router’s WiFi in the same circumstance.
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