AASTRA 6737i VoIP Phone User Guide

AASTRA 6737i VoIP Phone

Call Park Pool

1. To Park a call, press the key button when connected to the call.
2. Press the key button again to transfer the call. Inform the person taking the call the call pick up number.

CommPortal
CommPortal gives you a powerful and easy to use Web interface to your phone settings.

Logging In

1. Go to http://myphone.drtel.net
2. Enter your phone number
3. Enter your password

Dashboard Page
The dashboard displays new voice messages, recent received and missed calls, contacts, and settings you have applied to your phone.

Messages & Calls

• The Messages tab displays new and saved voice messages. Play, delete, or market as heard/unheard.
• Missed Calls, Dialed Calls, and Received Calls show you all your recent called activity.

Call Manager

• The Summary tab of Call Manager provides a description of what will happen to your incoming calls.
• The other tabs allow you to change the settings of your call coverage, including Call Forwarding, Do Not Disturb and Find Me/Follow Me.

Change Password

1. Go to Settings page
2. Enter your new password in the Password box
3. Re-enter your new password in the box
4. Click on Change Password

Configure your phone key

1. Select the Settings page in Comm Portal
2. Select the Set Keys Hyperlink
   •  For inter-business group select enhanced monitored extension
   • For outside of business group select enhanced speed dial

Getting started

Top Programmable softkeys – 6 programmable keys that support up to 10 functions (2 pages). Default functions:

1. SERVICES – Enhanced features. Services Menu
2. DIRECTORY – Displays up to 200 names
3. CALLERS LIST – Access to last 200 calls received
4. INTERCOM – Intercom functionality 5 – 10 (Page 2): None – program as required

• Goodbye: Ends call or exits a menu
• Options: Services and settings
• Hold: Places a call on hold. To retrieve held call, press the line key with the flashing light
• Redial: Access dialed numbers list. Press twice to redial last number
• Bottom Softkeys – 6 programmable state-based keys that support up to 20 functions (multiple pages).
• Default functions displayed when phone is off hook: DIAL ­ to immediately dial the number CONF – Begins conference XFER – Transfers active call Contact your system administrator for more information
• Line/Call Appearance: Connect you to a line or call. Additional lines can be located on top programmable keys.
• Speakerphone: for hands free or headset operation (see audio mode setting)
• Volume: Adjusts volume for handset, headset, speakerphone and ringer
• Navigation keys: 25 to scroll through menu or messages on the screen. 34 to view different line/call appearances. In Options List, keys allow you to exit or enter the current option.
• If editing entries : 3 erases the character; 4 sets the option.
• Mute: Mutes the handset, headset, or speakerphone

Call Forwarding
Your phone supports different types of Call Forwarding: All, Busy, and No Answer. Your system can also support additional configuration options. Please check with your system administrator or the phone User Guide for additional details.

Ignoring a call
Press key during ringing without picking up the handset to send the incoming call directly to voicemail*.

Other features

Callers List

1. Press Callers key. Press 2 and 5 to move through list.
2. To dial the displayed number just lift the Handset or press
3. Press Callers key to cancel. or any Line key.

Speed Dialing

To create a speed dial
Press and hold a programmable key or keypad key, then enter contact’s Name and number.
Or press key and go to Preferences->Speed Dial Edit .

To use the speed dial
To dial a contact assigned to speed dial, press the corresponding programmable key or press and hold the keypad key for 3 seconds.

To edit a speed dial

1. Press key and go to Preferences->Speed Dial Edit.
2. Select the programmable key or keypad key where the speed dial is currently configured.

Voice Mail

1. Press the Voice Mail* key that your System Administrator set up to access voicemail.
2. Press key to toggle the audio between speakerphone, handset and headset (where applicable).

Placing a Call

1. Lift the handset, press the Line key or key.
2. Dial the number from the keypad.

Answering a call
Lift the handset for handset operation or press the Line key or key for hands free operation.

Ending a call
To end the call replace the handset or press.

Redial
Press key twice to call the last dialed recently dialed number. Press the key once to access the list of recently dialed numbers, use 25 to scroll through.

Call mute
Press key to mute the handset, headset, or speakerphone.

Advanced Call Handling

Call Hold and Resume

1. To put a call on hold, press key when connected to the call.
2. To retrieve the call, press being held. key again or press the Line key where that call is

Call Transfer

1. Press Transfer key ­ this places the current call on hold.
2. Dial the number of the person you want to transfer the call to.
3. To transfer the call before the other person answers, press Transfer key before the receiving end answers.
4. Or, wait until the person has answered before completing the transfer by pressing

Transfer key again.

3-Way Conference

1. During a regular call press Conf key.
2. Dial the person you want to join your call or press the Line key where the other person is being held.
3. Once this person has answered press Conf key again to establish the 3-way call.

References

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