HEROSPEED 2000 Smart Device User Guide
- June 6, 2024
- herospeed
Table of Contents
HEROSPEED 2000 Smart Device
About this Manual
Use this manual as a guide. The photos, graphics, icons, etc. provided in the manual are for explanation purposes only, and may differ from the specific products. Please prevail in kind.This manual may be upgraded later for product upgrading or other request needs; For the lastest version, pls contact our after sales.7
Responsibility Statement
To the fullest extent permitted by law , product describled in this manual (hardware, software, firmware,etc included) is provided “as is”, No expressed warranties or implied warranties is made by us, including but but not limited to its marketability, quality-satisfaction; special purpuse-serving, Non infringement of third party rights; No responsibility is bared by us for any special, collateral, Incidental or indirect damage caused by using our manual or product, including but not limited to damge on commercial profit loss, date or file loss.
Regarding to the product with internet access, the use of product shall be wholly at your own risks. Our company shall not take any responsibilites for abnormal operation, privacy leakage or other damages resulting from cyber attack hacker attack, virus inspection, or other internet security risks; however, our company will provide timely technical support if required. Regulatory approaches are influenced by jurisdictions.Before using this product, please check all relevant laws in your jurisdiction to ensure that your use confirms the applicable laws.If the product is used with illegal products or used for other improper purposes such as infringing the rights of third parties, the company shall not assume any responsibility. In the event of any conflicts between this manual and the applicable law, the legal provisions shall prevail.
Products Appearance
Front
Back
Wire Interface
| Interface | Mark | Color |
|---|
Wiegand Interface
| D0| Blue
D1| Purple
W_GND| Gray
RS485 Interface
| 485A| Brown
485B| Orange
Relay Interface
| NC| Green
COM| Yellow
NO| White
Power Interface
| GND| Black
DC12V| Red
Device Installation
Installed On The Desktop
Step 1: Turn the camera end of the device upward and turn it to the back.
Step 2: Put the silicone ring into the screw hole position on the inside
of the desktop bracket.
Step 3: Align the holes of the bracket with the holes of the device, and
fasten the bracket to the body with screws. 
Step 4: Connect wires. To spread the desktop stand and adjust the angle as
needed.
Wall Mounted
Step 1: According to the installation sticker, open holes on the wall and
install the rubber plug. 
Step 2: Pass the network cable and 10PIN wire through the wall bracket,
and arrange the wire into the wire groove, then fix the bracket to the wall
with screws.
Step 3: Connect wires, install the device on the wall bracket, then align
the screw holes on the left and right sides, install the nuts and l ock the
screws. 
Platform Operation
Boot
According to the introduction of the wire interface, connect the device to
the network so that the device and the configuration computer are under the
same router, and power on.
Platform Installation
Step 1: Under the Windows operating system, double-click “SDP2000_EN_x-
64_VX.X. X.exe”, and follow the prompts to perform the installation.
Step 2: After the installation is complete, the desktop displays the
SDP2000 Sever platform icon.
Log In
Step 1: Double-click on the desktop ” ” to enter the login interface.
Google Chrome or Firefox browser is recommended).
Step 2: Enter the user name “admin”, password “admin”, and click “Login”
to log in to the LAN platform. 
Add Device
Step 1: After logging into the platform, check “Resource – Devi ce –
Search Device”.
Step 2: Select the device, click ” ” to modify the device IP, and click “Submit”.
The device is turned on “DHCP” by default after leaving the factory. If the
device is not connected to a DHCP server, but DHCP is se t to “On”, the
default values are as follows:
IP Address: “192.168.1.88” Subnet Mask: 255.255.255.0 Port: “80” (Some
device ports are “7080”).
Step 3: Select the device and click ” ” or ” Add “, select the area, and
click “Set”.
Device Configuration
After logging in to the platform, enter the “Device” interface and click ” ”
to configure the basic parameter and other para meter of network, remote,
function and delete the device.
Import Face Library
Step 1: Input personnel images in batches] After logging into the
platform, click “Personnel – Personnel – Import personnel images in batches” –
select pictures – “Upload” and the pictures are added into the
device.
CAUTION:
Input personnel information in batches] When importing pictures in batches, the pictures must meet the following requirements:
- The picture naming format can be set as: name.jpg, name_department name.jpg, namedepartment name personnel number.jpg (the department name must exist in the system; the personnel number must be unique).
- Ensure a clear face picture and the total size must less than 80M.
Step 2: Click “Input personnel in batches – batch add people
templates.xls”, download “Templates”, enter personnel information in the
template according the picture, then save the template, click “Import”, and
import the saved personnel information template.
Step 3: After the gallery is added into device it can realize face
recognition.
CAUTION: When abnormality occurs on the smart terminal platform, such as
abnormal reading or abnormal data interface request, please follow the steps
below: Right-click the running SDP2000
icon in the lower right corner of the desktop to check whether the status of
Nignx, Mysqld, and SDP2000 is green (normal state). If any item is displayed
in gray, restart the software to make it green.
Online Upgrade
Prerequisites : The device is connected to the Internet.
-
Auto online upgrade
Step 1: Open the IE browser, enter “http://device IP address: port number”, such as “http://192.168.1.88“, enter the login interface, enter the device default user name (admin) and password (12345).
Step 2: Click “Maintain”, check “Auto Online upgrade”, every Wednesday (this time can be set to another day) the equipment automatically detects whether there is a new version online, when “New version detected, upda te or not” is displayed, click “Upgrade” , The device interface displays “Upgrade will start after reboot. Please do not shut down the power”, then the upgrade progress bar will be displayed, and the latest version of the program wi ll be used after the upgrade is completed. -
Manual online upgrade
Step 1: Open the IE browser, enter “http: // device IP address: port number”, such as “http://192.168.1.88“, enter the login interface, enter the device default user name (admin) and password ( 12345).
Step 2: Download the upgrade file and click “Maintain → Online Test”. When there is a new version, the system will prompt a sign stating whether to download it? Click “OK” to automatically download the new version to the default path.
Step 3: The system prompts: Are you sure to upgrade the new version? Click “Upgrade”, the device interface will display “Upgrade will start after reboot. Please do not shutdown the power”, then the upgrade progress bar will be displayed, and the latest version of the program will be used after the upgrade is completed.