ON GUARD 911 Emergency Phone Instruction Manual

: June 6, 2024
: ON GUARD

Table of Contents

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Emergency Phone
Installation Manual

Congratulations! On your purchase of our 911 Emergency Phone, you have received our new standard of excellence.

Installation instructions: Please read instructions in their entirety prior to installation.
Notice: We recommend that you check your American Disabilities Act (ADA) and State Health and Safety codes before installation to ensure proper placement and city, county compliance.

Determine how your landline phone line or cellular transformer power line will be routed to the 911 phone. You have three options:
A. If the line is to be routed from above the 911 phone, we recommend using ½” conduit fastened with at least two (2) clamps to protect the line. Turn the backplate so that sign mounts below your 911 phone.
B. If the line is to be routed from below the 911 phone, we recommend using ½” conduit fastened with at least two (2) clamps to protect the line. Turn the backplate so that sign mounts above your 911 phone.
C. If the line is to be routed through the structure into the backside of the 911 phone backplate, the sign can be placed above or below your 911 phone; however, in most cases, below is preferred.
Installing backplate: Measure from the ground up to no more than 57” and place a mark. Position the back plate’s top edge on the mark, level unit, and mark desired holes.
A. If the line is being routed through the structure into the backside of 911 phone backplate, using the large hole in the center of the backplate mark the spot. Drill a hole through the structure and bring the line through the hole. It is important to drill the hole on the structure before attaching the backplate, as you may require a larger opening than provided on the backplate to pull the outline. Next, fasten the backplate to structure. Pull two (2) feet of the line through the backplate to attach to the circuit board on the faceplate.B. If the line is being routed from above or below 911 phone, the backplate should be fastened to the structure using proper ¼” fasteners. The conduit should be fastened to the structure overlapping the backplate to the large center hole. Pull two (2) feet of the line through the backplate to attach to the circuit board on the faceplate.
Installing Red Housing
A. Remove the faceplate from the inside of the red housing.
B. On the backside of the red housing, puncture plastic plug. Insert line through a plastic plug, then fasten red housing to backplate using the four (4) housing screws and washers.
Installing Faceplate:
A. Remove ID card by loosening four (4) nuts and sliding out. Provide detailed location information with nonfading label maker providing address and the location of the pool (For example 1234 Way St., Pool by Bldg. 5, City, State, Zip). Reinstall the ID card with the clear lens on top for ID card protection.
Attention: If you are installing a Cellular Emergency Phone
Go to Page 6 and continue with Cellular Pre-Recording Address Information
Otherwise, proceed to Page 5 to complete your installation of your Landline Faceplate.
B. Instructions for Landline Faceplate: ( SEE PHOTOS BELOW ) Remove insulation off the end of the two (2) wires exposing 3/8” of copper wire to deliver the dial tone. Fasten one to the left side and the other wire to the right side of the green removable dial tone adapter. After installing wires to the adapter, check for dial tone on the handset, then proceed with installing the faceplate into red housing with the four (4) faceplate screws.
Installing Instruction Sign: Attach the instruction sign using the two (2) sign screws to the backplate.
Testing Your 911 “Landline” Emergency Phone : Dial 911. When an emergency operator answers verify the address identified on your ID card.

CELLULAR PRE-RECORDING ADDRESS INFORMATION & TESTING WHEN RECORDING PLAYS

A. Insert SIM card into the SIM card slot located on the bottom left corner of the cellular circuit board.
B. Make sure both antennas are pointing straight up, then tighten at the base.

HANDSET ON HOOK – Standing by 911 Phone location, Plugin battery – The red power bulb on the bottom right corner of the circuit board will light up – wait until the lower green bulbs quit flashing, Proceed to step # 2.
HANDSET OFF HOOK – Hear a tone? If Yes, proceed to step # 3.
HANDSET ON HOOK
MOVE DIP SWITCH 4 TO “ OFF ” POSITION
HANDSET OFF HOOK
Dip Switch RECord Erase Grn Bulbs
a. Press 5555 – Hear a tone – then silence.
b. Press the “REC ord button” (First black button on the right side of Dip Switch)
c. Hear a tone – then silence – “Start recording immediately after pressing RECord button”.
Example: “ATTENTION, CELLULAR EMERGENCY CALL MY LOCATION ADDRESS IS” (1234 Way St, Pool by Bldg. 5, City, State, Zip)
d. Place Handset ON HOOK , immediately after completing location address recording.
MOVE DIP SWITCH 4 BACK TO THE “ON” POSITION
HANDSET OFF HOOK
a. Press red button to hear location address
b. Listen to the recording
c. If the recording is bad? Repeat – step # 4, 5, & 6.
d. Your recording is good! Proceed to step # 8
HANDSET ON HOOK
Wiring Transformer Power Wires to Circuit Board:
(SEE PHOTO 12. BELOW) Remove insulation on three (3) wires
exposing ½” of copper wire. Ex: Green goes to GRD, blue solid
goes to DC +, and white with blue line goes to DC –. “ Write down which wire color is attached to locations, GRDDC+ and DC-. ” panel, tip right side in first followed by left. Install (4) faceplate screws.
Wiring transformer:(SEE PHOTO 13. BELOW) Using the same wire color and locations that were used on the circuit board setup, repeat this on the transformer. Plugin the transformer. A red blub will light up on the front side of the transformer when you have power from the receptacle, also a power bulb will light up next to the power terminal showing power from the transformer is being received.
Testing Your 911 “Cellular” Emergency Phone: Dial 911. When the emergency operator answers, within 3 to 5 seconds, the Voice Caller ID Recording will play. Both parties will hear the recording in full, without interruption, after the recording ends your conversation can follow.