Eyetech Digital Systems EyeOn Go Display User Guide

1-888-539-3832
support@eyetechds.com

INTRODUCTION

Thank you for choosing the EyeOn Go!
Please inspect your EyeOn Go for damage that may have occurred during shipping prior to use. Contact Support using the information in the “Support” section if any damage is observed.
Support is available Monday – Friday 6 AM to 6 PM PT
Phone: 1-888-539-3832 ext. 2
Email: support@eyetechds.com

USING THIS MANUAL

Please review the EyeOn Go Quick Start Guide and User Manual before using your EyeOn Go. Pay attention to the alerts below when encountered in the User Manual.
WARNING
The WARNING alert calls attention z.., a pion,ci..,e or practice, which, if not correctly performed or adhered to, could result in personal injury.
Do not proceed beyond a WARNING alert until the conditions identified are fully understood.
CAUTION
The CAUTION alert calls attention to an operating procedure or practice, which, if not correctly performed or adhered to, could result in damage to the equipment or severely degrade the equipment’s performance. Please carefully read all CAUTION alerts.
NOTE The NOTE/FIP alert calls attention to supplemental information which may improve system performance or enhance the user experience.

SAFETY INFORMATION

While the EyeOn Go was designed with user safety in mind, please observe all safety warnings and precautions while using the EyeOn Go to prevent personal injury or damage to the device.

INTENDED AND PROHIBITED USE

• The EyeOn Go is a speech generation device intended to provide individuals with severe speech impairments with the ability to meet their functional speaking needs. The primary purpose of the EyeOn Go is to provide synthesized speech through the use of speech-generating hardware and software.
• The EyeOn Go is appropriate for users of all ages. This device should not be used for clinical, therapeutic, or diagnostic purposes.
• The EyeOn Go can be used on a flat table or desktop surface by utilizing the integrated kickstand or mounted to most wheelchair, floor, and tablet mounts using the 75x75VESA mounting pattern located on the back.
• The EyeOn Go is intended for daily, repeated use. The expected service life of the device is five (5) years.

CHARGING AND BATTERY

WARNING
Inspect the power adapter and charging cable carefully prior to charging your device. Do not use the power adapter if there is any sign of damage or exposed wiring. Do not connect the power adapter to an outlet unless the plug blades can be fully inserted. If the device produces unusual sounds or smells while charging, or becomes too hot to touch, unplug the device immediately and contact support.

• If your EyeOn Go’s power adapter is lost or damaged, contact EyeTech support.
• To ensure proper shutdown of the device, do not let your device’s battery fully depleted.

ENVIRONMENT AND STORAGE

• The EyeOn Go operates best between 32^F (0″C) and 1047(40″C), indoors, in a dry environment.
• The EyeOn Go is not waterproof and should not be submerged or operated in the rain.
• Ensure that the device is properly powered down prior to storage. The device should not be in sleep mode for storage. Store the EyeOn Go in a dry environment between 47 to 140W (20^C to 60`C).
• Avoid exposing the EyeOn Go device to areas of extreme temperature. For example, storing the device in the car during the summer may adversely affect the performance of the battery life.

The EyeOn Go or power adapter may become warm to the touch while charging. This is normal. However, if either becomes too hot to touch, unplug the device immediately and contact support.
MAINTENANCE AND CLEANING
CAUTION
Do not dismantle or disassemble the device.
Do not place heavy objects on the EyeOn Go or the power adapter.

• To clean the EyeOn Go device, use an all-purpose or window cleaner (such as Windex/I) on a soft cloth (such as microfiber).
• Avoid using strong cleaning substances, such as bleach
• To avoid any damage to the electronic components, spray the cleaning solution directly on the cloth and wipe the screen instead of spraying the solution on the device.

MOUNTING

• EyeTech Success Coaches will provide the best support possible for mounting equipment However, you may need to contact your mount or wheelchair manufacturer for assistance.
• When mounting the EyeOn Go, ensure that the unit is securely fastened to the mount.

USING THE DEVICE

• Using the device at high volumes for extended periods of time can damage your hearing.
• Do not listen using headphones or earphones at high volumes for long periods of time.
• Long periods of use may cause eye strain. Take a 10-15 minute break every hour of constant use.

RECYCLING AND DISPOSAL

• EyeTech cares about your safety as well as the environment and encourages its customers to properly dispose of devices and accessories in accordance with local regulations. The EyeOn Go utilizes an integrated Lithium-Ion battery.
• Do not dispose of the battery in the garbage when replacing it. EyeTech uses a third-party agent for battery disposal. Go to https://www.call2recvcle.orq/start-recycling/and follow the directions listed there.
• Batteries must be disposed of properly in accordance with local regulations. Proper disposal of your device and the device’s battery is important for safety as well as beneficial to the environment. In some areas, disposal of these items in the household or business trash may be prohibited.

WARNING
If the device is left with no battery charge for an extended period (2 months or more), the device battery can go into a continuous discharge state which can lead to battery swelling and out-gassing. If you intend to store the device for an extended period without use, ensure it has at least a 30% battery charge. Do not dispose of the battery in fire. This may cause the battery to explode.

PRODUCT OVERVIEW

WHAT’S IN THE BOX?

•  EyeOn Go Tablet
• Speech Generating Software
•  AC Adapter / Power Supply
• Microfiber Cloth
• Go Strap
• Documentation
• Quick Start Guide
• Quick Reference Guide
•  PowerGripTM Accessory Pack
• Extended Battery
• Additional Speakers
• USB Type-A Ports x2
• Switch Ports (3.5mm) x2
• BumpGuardm Ruggedized Case
• USB Type-C to POGO Adapter

The label containing the device serial number and manufacturer information can be found on the back of the EyeOn Go. Support may need your serial number in order to assist you, so write your serial number down in a safe, secure place.

SPECIFICATIONS

/12mm (Depth)
---|---|---
Dimensions (w/ PowerGripm)| 10.2 in / 258mm (Width) 7.3in / 186mm (Height) 2.4in / 62mm (Depth)
Weight| <1.81bs /0.8 kg
< 3.3 lbs /1.5 kg with PowerGrip'” Accessory Pack
Material| Anodized Aluminum and Plastic with antimicrobial and anti- fingerprint coating
Mount| VESA 75 x 75 mm (with PowerGrip'” Accessory Pack) (Rehadapt, Daisy, CJT)
Kickstand| Included (with PowerGrip'” Accessory Pack)
Environmental| Humidity: 10% to 90%

Operational Temperature: 32°F(0 °C) and 104°F(40 °C) Storage Temperature: -4°F to 140°920 °C to 60°C)

Audio| Speakers (Device)| 2 Internal (801.2Wx2)
Speakers (PowerGrip'”)| 2 Internal (403Wx2)
Microphone| 1 Internal
Input/Output| Ports| DC Plug
Micro SD
Micro HDMI (1.4 or higher) type D
3.5mm Headphone Jack
POGO pin for access to PowerGrip'” Accessory Pack USB Type-A 2.0 (x2) (PowerGrip'” Accessory Pack) 3.5mm switch port (x2) (PowerGrir Accessory Pack)
USB Type C to POGO adapter
| Buttons| User Programmable Buttons (x3)
---|---|---
Computer| Operating System| Android 11
Processor| ARM-based MTK 8788
Memory| 8 GB RAM
Storage| 128 GB Flash Memory
Power| Battery Type| Lithium-Ion
Battery Life| 30Wh (8000 mAh/3.8V) (76Wh (10000 mAh/7.6V with PowerGrip””)
Power Adapter| Input:110/240V AC 50/60Hz MAX 1.7A Output:12VDC/ Minimum: SA
Certifications| USA—PDAC Coded, FDA Registered; UK/EU-CEI; MDR EN60601-2

FRONT AND TOP VIEW

1. Power Button
   Tap the Power Button on the top of the EyeOn Go to put the device to sleep, or wake it for use.

2. Device Volume Control
   Used to adjust the volume higher (+) or lower (-) on the device.

3. Infrared Transmitter/Receiver
   Transmits and reads infrared signals in order to allow for environmental controls. This part of the device should face the device that you wish to control.

4. User-Defined Buttons
   This button can be customized for different functionality.

5. Strap Hooks
   A tablet carrying strap (sold separately) can be attached hereto carry the device by hand or shoulder.

6. Power Status Indicator
   The power indicator light will display green when the EyeOn Go is on, in sleep mode, or charging. The power indicator light will be off when the device is shut down.

7. Charge Status
   The charge status light provides an indication of the battery charge level.
   Green Battery is charged to 100%.
   Yellow power supply is plugged in and the battery is charging,
   Red Battery charge is less than 15%. Plug the device in.

8. Touchscreen
   The screen features a 10-point projective capacitive touchscreen with a chemically hardened glass surface for added durability.

SIDE VIEW

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