Spectrum HSP1400I 10G EPON DPoE Advanced Fiber Voice Modem User Guide

Spectrum ONU (SONU) Modem
10G EPON DPoE Advanced Fiber Voice Modem
User Guide
Applies to all models of SONU

SAFETY NOTICES

Device Powering: This unit requires an input 100-127Vac, 50-60Hz output 12Vdc 1.5A power adapter. The power adapter AC plug must be keyed for proper polarization, and the DC barrel must be fully inserted to contact the back of the SONU power connector port to ensure a snug connection.

Disconnecting the Device: If the SONU modem becomes damaged or encounters some other abnormality, disconnect the power adapter from the AC wall outlet immediately.
Temperature and Altitude: Install the device in a location not to exceed the normal operating temperature range of 104°F (40°C) to 32°F (0°C). Maximum operating altitude is 3962 m (13000 ft.).

UNDERSTANDING DEVICE CONNECTIONS

REAR PANEL:
10G Ethernet (Internet): Connect to an Ethernet-enabled device such as a wireless access point/router (LAN switch, router) using an RJ45 Ethernet cable.
1G Ethernet (ATA): Connect to an Ethernet-enabled ATA (External ATA), or IP Phone.
Battery: Use to connect to the eBBU with USC link cable provided by dedicated eBBU vendor. This port is only used to transmit the signal data and alarms.
Power: Use to connect to the eBBU DC output cable or to the supplied power adapter. Plug the other end into the wall power outlet.
Voice 1-2: Use to connect analog telephones or a DECT base station to the device. Telephone service must be enabled via spectrum.net/support

DEVICE RESET

Device Reset: Use to restart the device or reset the device settings. When the lights on the FRONT PANEL are illuminated, press and hold the reset button for 4 seconds to initiate a power cycle (restart). Also, the device can be factory reset. Press and hold the button for 10 seconds to reset the device to factory default settings.

Note: all settings will be deleted with a factory reset. If you experience connectivity issues, refer to support article at spectrum.net/support or call Customer Service at 800-495-6590.

I/O PORT

FRONT PANEL LED BEHAVIOR AND LOCATION

The LED status lights are located on the top side of the device.

Status
Status Light| Blue
Red
White| • Powering Up: Flashing between On Blue and Off
• Finding Connection (PON Signal): Pulsing between On Blue and Off
• Normal Operation: On Blue
• PON not operational: Pulsing On Red and Off
• PON Loss of Signal: Pulsing between On Red and On White
Voice
Status Light| Blue| • Voice Service Not Provisioned: Off
• Voice Service Provisioned: On Blue
• Any Phone Off-Hook on Battery: Flashing between On Blue and Off
• Any Phone Off-Hook on AC power: Pulsing between On Blue and Off
• Unable to Establish Phone Network Connection: Off
Firmware Upgrade
Indication| | • Loop ‘Status, Voice, Battery’ LEDs On Blue for 0.75 sec in 3 seconds each cycle  during Firmware Download

INTERNET BACK PANEL 10G LED BEHAVIOR AND LOCATION

Speed

| Left LED
Speed Status|

Right LED Activity Status

---|---|---
100MB
Ethernet| Off
Ethernet Device| Amber blinking with activity data is being passed between SONU and the connected device.
Off if no activity
1G
Ethernet| On Amber
Ethernet Device| Amber blinking with activity data is being passed between SONU and the connected device.
Off if no activity
10G
Ethernet| On Green
Ethernet Device| Amber blinking with activity data is being passed between SONU and the connected device.
Off if no activity

ATA BACK PANEL 1G LED BEHAVIOR AND LOCATION

1G ATA port for external voice expansion only

Spectrum SONU Modem

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