Spectrum HSP1400I 10G EPON DPoE Advanced Fiber Voice Modem User Guide
- June 6, 2024
- SPECTRUM
Table of Contents
Spectrum ONU (SONU) Modem
10G EPON DPoE Advanced Fiber Voice Modem
User Guide
Applies to all models of SONU
SAFETY NOTICES
Device Powering: This unit requires an input 100-127Vac, 50-60Hz output 12Vdc 1.5A power adapter. The power adapter AC plug must be keyed for proper polarization, and the DC barrel must be fully inserted to contact the back of the SONU power connector port to ensure a snug connection.
Disconnecting the Device: If the SONU modem becomes damaged or encounters
some other abnormality, disconnect the power adapter from the AC wall outlet
immediately.
Temperature and Altitude: Install the device in a location not to exceed
the normal operating temperature range of 104°F (40°C) to 32°F (0°C). Maximum
operating altitude is 3962 m (13000 ft.).
UNDERSTANDING DEVICE CONNECTIONS
REAR PANEL:
10G Ethernet (Internet): Connect to an Ethernet-enabled device such as a
wireless access point/router (LAN switch, router) using an RJ45 Ethernet
cable.
1G Ethernet (ATA): Connect to an Ethernet-enabled ATA (External ATA), or
IP Phone.
Battery: Use to connect to the eBBU with USC link cable provided by
dedicated eBBU vendor. This port is only used to transmit the signal data and
alarms.
Power: Use to connect to the eBBU DC output cable or to the supplied
power adapter. Plug the other end into the wall power outlet.
Voice 1-2: Use to connect analog telephones or a DECT base station to the
device. Telephone service must be enabled via spectrum.net/support
DEVICE RESET
Device Reset: Use to restart the device or reset the device settings. When the lights on the FRONT PANEL are illuminated, press and hold the reset button for 4 seconds to initiate a power cycle (restart). Also, the device can be factory reset. Press and hold the button for 10 seconds to reset the device to factory default settings.
Note: all settings will be deleted with a factory reset. If you experience connectivity issues, refer to support article at spectrum.net/support or call Customer Service at 800-495-6590.
I/O PORT
Port | Description |
---|---|
1. Power | Only use provided adaptor or external backup battery (EBBU) |
2. Battery | Serial port for EBBU communications |
3.1G | 1G Ethernet port for external ATA |
4. 10G | 10G Ethernet |
5. Voice 1 & 2 | 2 FXS lines of carrier-grade VoIP |
FRONT PANEL LED BEHAVIOR AND LOCATION
The LED status lights are located on the top side of the device.
Front Panel LEDs | Color | Description |
---|
Status
Status Light| Blue
Red
White| • Powering Up: Flashing between On Blue and Off
• Finding Connection (PON Signal): Pulsing between On Blue and Off
• Normal Operation: On Blue
• PON not operational: Pulsing On Red and Off
• PON Loss of Signal: Pulsing between On Red and On White
Voice
Status Light| Blue| • Voice Service Not Provisioned: Off
• Voice Service Provisioned: On Blue
• Any Phone Off-Hook on Battery: Flashing between On Blue and Off
• Any Phone Off-Hook on AC power: Pulsing between On Blue and Off
• Unable to Establish Phone Network Connection: Off
Firmware Upgrade
Indication| | • Loop ‘Status, Voice, Battery’ LEDs On Blue for 0.75 sec in 3
seconds each cycle during Firmware Download
INTERNET BACK PANEL 10G LED BEHAVIOR AND LOCATION
Speed
| Left LED
Speed Status|
Right LED Activity Status
---|---|---
100MB
Ethernet| Off
Ethernet Device| Amber blinking with activity data is being passed between
SONU and the connected device.
Off if no activity
1G
Ethernet| On Amber
Ethernet Device| Amber blinking with activity data is being passed between
SONU and the connected device.
Off if no activity
10G
Ethernet| On Green
Ethernet Device| Amber blinking with activity data is being passed between
SONU and the connected device.
Off if no activity
ATA BACK PANEL 1G LED BEHAVIOR AND LOCATION
Speed | Left LED Speed Status | Right LED Activity Status |
---|---|---|
10MB | Off | Amber Blinking With Activity Off if no activity |
100MB | On Green | Amber Blinking With Activity Off if no activity |
1G | On Green | Amber Blinking With Activity Off if no activity |
1G ATA port for external voice expansion only
Spectrum SONU Modem
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