NEOQOQO G5 True Wireless Stereo Earbuds User Manual

USER MANUAL

TRUE WIRELESS STEREO
NEOQOQO-G5

YOUR DEVICE CHARGING CASE

EAR BUDS

IN THE BOX

Easbucis, Charging case, User manual, USB-C cable. Silicone ear tips (three sizes.)

This product support Phone. PC, Pad, SmartWatch, and other smart devices with Bluetooth functions.

TURN ON OR OFF
**THE EARBUDS INDICATORS

**

1. The product defaults to turn o the light when it is connected to the Bluetooth device.
2. When the Bluetooth device is connected, four-taps the left or right earbud to turn on/o the earbuds light.

CONNECT

CONNECT TO YOUR SMART DEVICE

1. When using the earbuds for the first time, open the charging case and the left and right earbuds are automatically paired. Then turn on the Bluetooth switch of the mobile phone and search for the pairing name “NE0Q0Q0-G5” from the Bluetooth list of the mobile phone to easily connect.
2. If this product has been connected to a Bluetooth device, open the charging case to automatically connect to the Bluetooth device. You can also manually click the Bluetooth pairing name “NE0Q0Q0.G5” to connect.
3. If the earbuds are automatically connected to another smart device, please turn off

CHARGE YOUR DEVICE

1. Insert the earbuds into the charging case.
2. Close the charging case and conned the USB cable.
3. The earbuds and the charging case are charged simultaneously.

CHARGING CASE INDICATORS

CHARGING EARBUDS

Charge the left/right earbud, the three LEDs on the left/right side of the charging case flash in turn for 5 seconds and go out.

CHARGING CASE POWER DISPLAY

Open the charging case, the battery level of the charging case is displayed immediately.

CHARGING CHARGING CASE

Using USB.0 cable provided, connected to the charger.

second LED on the left/right side flashes
Power more than 60%| The first and second LEDs on the left/right side are always on, and the third LED on the left/right side flashes
Fully charged| L / R 3 LEDs are always on

Warning: The rechargeable battery of this product must be properly disposed of in order to be recycled. Please do not put the battery in the fire to avoid an explosion. If you do not use this product, it is recommended to charge it every three months.

GESTURES

| LEFT EARBUD| RIGHT EARBUD
---|---|---
DOUBLE-TAP| |
MUSIC| Play/Pause| Play/Pause
CALLS| Answer/End a call| Answer/End a call

TRIPLE TAP

|
---|---
Launch| Switch
Google or Apple| between music mode and game mode

PRESS & HOLD FOR 2 SECONDS

| |
---|---|---
MUSIC| Previous song| Next song
CALLS| Reject a call| Reject a call

VOLUME +/- Do it on your phone, tablet, or computer

DIMENSIONS| Per earbud
Height: 34.1 mm Width: 20.6 mm
Depth: 21.5mm
Weight: About 3.9 g| Charging case Height: 47.5mm Width: 60.4 mm Depth: 26.5 mm Weight: About 33.6 g
---|---|---
BATTERY CAPACITY| Per earbud: 40 mAh| Charging case: 400 mAh
PLAYTIME| Music playback: 4 hours| Voice calls: 4 hours
CHARGING TIME| About 1.5 hours for the earbuds (in the charging case)
About 2 hours for the charging case(Wired: USB Type-C)
---|---
RATED INPUT| 5.0V 300mA
DRIVER| 10 mm
SENSITIVITY| 100±3dB
BLUETOOTH COMPATIBILITY|  BT 5.0
PRESS CONTROL| Twice/three times/long press

The preceding specifications are theoretical values based on product design. Some features and specifications may vary across markets. To provide accurate product information, specifications, and features, we may make real-time adjustments to the preceding specifications, so that they match the product performance, specifications, indexes, and components of the actual product. Product information is subject to such changes and adjustments without notice.

HEALTH AND SAFETY

1. If you wear earbuds for a long time, you are recommended to adjust the volume to 60-70%. The excessive volume will damage your hearing.
2. his product does not come with a charger. We recommend a 5V-2A charger.
3. the charger should be pulled out after full charge. If the charger is not pulled out for a long time after the earbuds are fully charged, the charging protection IC will be in a hot working state for a long time, and the working life of the IC will be impacted.
4. The super-fast charger is not recommended. If it is necessary, please only use the original fast charging manufacturers bscaurhthe fast age o your evite, o no c large charging of copycat manufacturers may be direct 9V power supply.

WARNING!
devise while it is wet or in an area where it could get wet. Do not handle the device, charger, or cords with wet hands while charging.

Caution! If you feel discomfort while using the device, stop using it and remove it. If ice deco touches, please remove it until it cools.

TROUBLESHOOTING

When the earbuds are turned o due to the wrong operation, please put the earbuds in the charging case and close the cap to activate it, Then take out the earbuds and re-connect the smart device.

1. what should be noted when firstly using the earbuds?
   • Firstly, fully charge the earbuds and charging case to avoid low power causing caton and noise.
   • Turn o the phone and restart before connecting. Long-time using the phone will hugely impact the transition of earbuds, which causes caton, noise, and troubleshooting on connecting.

2. Why can one earbud hear sound and the other can’t?
   • Long press the earbud without sound, if cue tone appears, the earbuds can match automatically, if not, please do the below operation.
   • ut the earbuds into the charging case and close the cap, charge it for 5mins, remove Bluetooth earbuds connection and restart the phone. Take out the earbuds from the charging case and wait for 10 seconds. The earbuds will match automatically, turn on the Bluetooth switch on phone to connect.

3. Why is the call unclear, noisy, stuck, or listening to music stuck?
   • Poor call signals or net between both sides.
   • The power of the earbuds is too low, please charge it.
   • Static electricity is generated between earbuds or mobile phones and clothes, which interferes with Bluetooth signal transmission.
   • Long-distance between phone and earbuds, or wall block.
   • Non-standard charger/router/high power utility equipment/monitor/Interfer­ence of Bluetooth signal in subway station/public. Please confirm the interference of connecting signals, volume, distance, block, and turn o the phone then restart, it can return to normal when reconnecting.

4. How to do with abnormal charging of earbuds/charging cases?
   • Please read instructions about the indicator light of charging on.
   • Change to another USB-C cable or charging head to charge.
   • Clean the earbuds charging interface with alcohol of 75% by a cotton swab.

AFTER-SALES POLICY

Product failure caused by internal components

1. Within 2 months of purchase, you can choose to return, replace or repair the earbuds.
2. Within 3 months of purchase, you can choose to replace or repair the earbuds.
3. Within 12 months of purchase, you can enjoy free maintenance service.

NO FREE AFTER-SALES SERVICE

1. Beyond the validity period after-sale (calculated within one year from the date of purchase).
2. The damage is due to the failure to use, maintain and keep in accordance with the instructions.
3. The damage is due to other non-product design, technology manufacturing, quality, and other problems.
4. The damage is caused by force majeure.
5. Damage caused by dismantling the machine by sta ffof unauthorized dealers.
6. Machines without labels are not guaranteed.
7. The attached accessories are not within the scope of free after-sales.

For products that are not within the scope of free after-sales service, paid maintenance service can be provided, and the user shall bear the maintenance cost and freight.

CAUTION

To avoid electric shock and damage to your device, do not charge the device while it is wet or in an area where it could get wet. Do not handle the device, charger, or cords with wet hands while charging.

CAUTION

Some applications or prolonged usage may increase device temperature.

If the device feels hot to the touch, discontinue use and close all applications or turn o the device until it cools. Always ensure that the device has adequate ventilation and airflow. Covering the device can trap any dissipating heat and redirect it back to the device while it is active.

ELECTROSTATIC SHOCK

When using earbuds in areas where the air is very dry, it is easy to build up static electricity and possible for your ears to receive a small electro­static discharge from earbuds. To minimize the risk of electrostatic discharge, avoid using earbuds in extremely dry environments, or touch a grounded unpainted metal object before inserting earbuds.

DRIVING HAZARD

Use of NE0Q0Q0-G5 while operating a vehicle is not recommended and is illegal in some areas. Check and obey the applicable laws and regula­tions on the use of earbuds while operating a vehicle. Be careful and attentive while driving. Stop listening to your audio device if you find it disruptive or distracting while operating any type of vehicle or performing another activity that requires your full attention.

SKIN IRRITATION

Earbuds can lead to ear infections if not properly cleaned. Clean earbuds regularly with a soft lint-free cloth. Don’t get moisture in any openings, or use aerosol sprays, solvents, or abrasives. If a skin problem develops, discontinue use. if the problem persists, consult a physician.

DEVICE TEMPERATURE

Caution! Some applications or prolonged usage may increase device temperature.

If the device feels hot to the touch, discontinue use and close all applications or turn o the device until it cools.

Always ensure that the device has adequate ventilation and airflow. Covering the device can trap any dissipating heat and redirect it back to the device while it is active.

RESTRICTING CHILDREN’S ACCESS TO YOUR MOBILE DEVICE

Your device is not a toy. Do not allow children to play with it because they could hurt themselves and others, or damage the device. Keep the device and all its parts and accessories out of the reach of small children.

MAINTAINING WATER RESISTANCE

The earbuds support water resistance but the earbuds may be damaged if used in conditions inconsistent with the IPXS standard. Follow these instructions carefully, as failure to do so may result in damage to your devices. The charging case does not support water resistance.

• Do not expose the devices to water moving with force or running water
• Do not wear the devices while swimming, showering, playing water sports, or while in a sauna.
• Do not put the devices into a washer or dryer.
• It is not recommended to use the devices in the water.
• If the devices are exposed to freshwater, dry them thoroughly by wiping them with a clean, soft cloth and shaking them to remove the water from the devices. Do not expose or immerse the devices in other liquids, such as saltwater, swimming pool water, soapy water, oil, perfume, sunscreen, hand cleaner, chemical products such as cosmetics, ionized water, alcoholic beverage, or acidic

If you do not follow these instructions, the water can enter the devices’ joints and affect their appearance, the speakers, and other functionalities.

ADVICE FOR CONSUMERS

TRUE WIRELESS STEREO
NEOQOQO-G5

MANUFACTURER INFORMATION
Beijing Newman brothers Technology Co., Ltd
Address: Room 327, Dongpei building, 80 Yunjing East Road,
Liyuan Town, Tongzhou District, Beijing, China

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