JTECH EasyVu Guest Location System Installation Guide
- June 6, 2024
- JTECH
Table of Contents
EasyVu Guest Location System
Components
- JTECH gateway
- Guest locators
- Guest locator charger
- Table tags
- TP-Link Router
- Windows Tablet
EasyVu Guest Location Quick Setup Guide
Step 1
Plug in the guest locator charger. Charge the guest locators for a minimum of
4 hours.
*Do not stack more than 15 high.
Step 2
Place the Gateway & Router in a dry, central location away from metal & heat.
Do Not connect the Router to your local internet connection
Plug in each device in the exact order below:
- Plugin Router first and wait for all lights to come on -1 minute
- Connect the Gateway and Router together with included ethernet cable
- Plug in the gateway next
Only then do you proceed to step 3
Step 3
Mount and plug in the Tablet. Go to Wi-Fi to confirm connection to the TP-
Link_xxxx SSID Pin on label under Router ***Do not connect the Tablet to your
local internet connection. It must be connected to our TP-Link
ALTERNATE SET UP!
If NOT using the Router (Wired connection only):
After Plug in the gateway, Connect the Gateway to the Tablet using the mini-
USB cable provided.
Step 4
If the programs do not automatically: Launch after turning on the tablet
Launch: EasyVu Server 1st and EasyVu Client 2nd
Step 5
Place the table tags on their designated tables. Only stick them down after
you have completed the testing in step 6.
For technical support, please contact JTECH at 800.321.6221.
Step 6
Test the system at every table by placing any guest locator on each table tag.
Confirm that the table #/name shows up on the EasyVu Client screen (tablet).
Stick the tags to the tables. System is ready to use!
©2021 JTECH, an HME Company logo and product names are registered trademarks of HM Electronics, Inc. All rights reserved.
PM18002-1
Using your EasyVu Guest Location System
1. Give customer a guest locator when they place an order.
2. Instruct the guest to place the guest locator on the table tag of the
table of their choice.
3. Gateway will receive the table info from the guest locator.
4. Table information will display on the PC or tablet.
5. Once food is delivered, the server will place the guest locator back on
the charger.
6. Table will disappear from PC or tablet display once placed back on the
charger.
EasyVu set up FAQ’s -How do I use the router included with the system? You
will need the router in order to connect the tablet to the system wirelessly.
When you turn the tablet on, you will go to your wifi and look for TPLink.
Make sure you plugged the power into the router first (wait for the lights to
come on), then the gateway and finally power on the tablet. -Does the tablet
or gateway device need to connect to the internet? No equipment needs to be
connected to the internet. Do not connect this system to your local internet.
The router is used to connect the tablet wirelessly to the EasyVu system. -I
also received a USB cable that goes from the tablet to the Gateway, does the
Gateway need to be connected to the tablet PC with this USB cable? If using
the Wi-Fi router, you do not need to install the USB cable. If not using the
router It must be used as a hard line from the tablet to the gateway. -I
received a black box with USB cable that says “Place Table Tag Here” but I
don’t see this device in the Quick Setup Guide. What is it used for and where
does it go? That black box is the tag ID writer. Basically, it is used to
program the table tags on site (cards that you place on the table). You would
use this if you wanted to change table numbers, names or wanted to order a
stack of table tag cards but program them yourselves at a later date. -Can I
load a PDF table diagram, or must it be created by hand? It is better to have
the map printed near the tablet so servers can see the map and the location at
the same time. To create your floor plan, use the link to the instructions
located on the desktop of the tablet titled “EasyVu Map Setup
©2021 JTECH, an HME Company logo and product names are registered trademarks
of HM Electronics, Inc. All rights reserved.