HUUSMOT TRY1615 Wireless Mic System with Dual Lavalier Lapel Microphone User Manual

HUUSMOT

Troubleshooting Guide

HUUSMOT has never stopped its step of innovation since it was born. With HUUSMOT’s assistance, everyone can become an audio producer. bringing you a professional recording experience. At HUUSMOT, we focus on customer satisfaction and if you have any questions, we will provide a 24-hour online service.
Warranty: return&refund without any reason in a month; return&refund for quality reason in 12-24 months; free technical support for a lifetime.
Service Time: 7Dx24Hrs Service E-mail: huusmotservice01@outlook.com

TROUBLESHOOTING

When the microphone system is unable to work normally, please check whether current operations are correct following the steps below:
Main Idea:
→ Paired?
→ Any sound when Monitoring？
→ Correct Connection？
→ Official lighting to 3.5mm convertor/Type-C cable ( Recording Supported）?
→ Using 3rd party downloaded recording app on an Android phone?
Contents:

1. No Sound Recorded?
2. Got Hissing Noise?
3. Record Sound from Phone Inbuilt- Mic?
4.  Other Notes

 No Sound Recorded?

Step1: Paired?
When powering on, if the blue/green indicator of the receiver does not light up (instead of light yellow), it means that the transmitter and the receiver aren’t successfully paired.  You need to match again.
(Please power off the receiver)

1. Press both “-” “ ” of the transmitter for 3s and display flashes;
2. Turn on the receiver, the indicator will flash 3 times;
3. Short press “ ” of the transmitter. The indicator of the receiver will keep on and the pairing finished.

How to pair the microphone?

Note: The microphone has been successfully paired initially by default and can be used after power-on.

| |
---|---|---
Press for 3s (Press” -” and the power button at the same time) and display flashes, the receiver must be turned off at this time.| Turn on the receiver, the indicator will flash 4 times.| Press the power button of the transmitter. The indicator of the receiver will keep on and the pairing finished.

Step2: Any sound when Monitoring？

If the blue/green indicator of the receiver lights up when power is on, it means the transmitter and the receiver are successfully paired.

Please insert an earphone to of the receiver to check whether there is sound. Note:

1. If your headset has a 4-pole connector, you cannot insert all the plugs, there should be room for a pole (Please check the picture above);
2. If your headset has a 3-pole connector, you need to insert hole plugs.

 No sound when monitoring?

1. If the green/blue indicator of the receiver lights up but there is no sound from the earphone, please check whether the lavalier microphone of the transmitter is connected correctly, or whether the lavalier microphone is damaged.
2.  Please check whether the volume of the receiver is turned off. Adjust the “+” button to turn up the volume.

 There is sound when monitoring?

If both connection and pairing are correct and the lavalier microphone is not damaged.

1. If there is sound from the earphone when monitoring, the microphone is fine, it might be the problem of the connection between the receiver and recording device. Please check whether the 3.5mm output cable is properly connected to the camera and other filming devices.

WRONG CONNECTION

CORRECT CONNECTION

2. Then please check if you have disabled the external microphone in the general settings.
3. For Android phones, since external microphones are restricted by original recording apps, it requires downloading 3rd party recording apps.
4. For those Android phones without a 3.5mm jack, it requires an extra Type- C audio cable, please make sure that the cable supports recording (Not included in the package).
5. For Samsung phones, if there is no sound recorded, it requires a USB-C converter, and please make sure the correct connection order: Firstly, connect the TRRS cable to  the phone and then connect the other end to Receiver.

 Got hissing noise?

Here are might be the reasons if you got hissing noise.

1. Interrupt signal.
   Please try to use the microphone set in an open area and make sure that the transmitter faces the receiver, do not clamp the device behind you, or your body might block the signal.

2. Signal interference.
   Please short press the transmitter power button to switch channels, and try to stay away from other electronic devices, like microwave ovens and induction cookers.

3. High volume makes high white noise.
   Please adjust the volume to a proper level by monitoring with a headphone.

4. Low battery reduces the sound quality.
   Please try to charge your shooting equipment and microphone system before shooting.
   A low battery will reduce the signal and sound quality

5. Please check if your cables are tightly connected.

 Record sound from phone inbuilt – mic?

Here are might be the reasons if you got sound from phone inbuilt- mic.

1. The phone cable didn’t fully plug into your phone.
   Please try to fully plug the phone cable into your phone after removing the phone case.

2. The android phone doesn’t support an external mic.
   Please try to download a 3rd party recording app. (Eg: “Open Camera”, “DU Recorder”, “Mobile Screen Recorder” “YouTube”, “Facebook”)

 Other Notes

1. Do not use the product beyond the actual usage distance, otherwise, it will cause recording failure or discontinuous signal (sound).
2. Do not place the Lavalier microphone too close to the sound source. Normally keep it at 15-20cm, otherwise, it will cause sound distortion.
3. Do not record when there are too many obstacles or blocked by people, it may easily interfere or block the signals, causing signal (sound) disruptions when recording.
4. The volume output of the microphone should not be set too high. The volume level of the filming devices should not be set too high either. Try to set and match multiple times until you find the proper volume.
5. For camera recording, please adjust the total volume of the camera microphone to 1/3 or 40% for better sound quality.

NOTE:
If there are still problems with the microphone set, could you please send us installation photos or a video via email (huusmotservice01@outlook.com)?
We will make a prompt reply within 24 hrs. and promise you a 100% satisfactory solution.

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