COTSUBU TWS09R TWS Bluetooth Earphone User Manual

Users Manual

package contents

Power/Charging
Charging the charging case:
Connect the accessory USB charging cable(C) connector to the USB port on the charging case and connect the USB(A) connector to an electrical appliance or adapter with the same shape of connector and the internal battery within the charging case will begin to charge. While charging, the LED indicator light of the charging case will flash/lights up in a different color depending on the battery power level of the charging case as shown in the table below.

Charging the earphones:
Insert the earphone units into the charging case and close the charging case, the earphone units will start charging. Once the charging case is closed, the LED indicator light of the charging case will light up in a different color depending on the battery power level of the charging case as shown in the table below.

Turning on the earphones  __

After charging, open the charging case and the power of the earphones will automatically switch ON. When the LED indicator of the earphones lights up red for 3 seconds, the power is ON. (When the earphones are fully charged, the LED indicator of the earphones lights up green for 1 second then turns into red for 3 seconds)  When the charging case is opened, the LED indicator light of the charging case will light up in a different color depending on the battery power level of the charging case as shown in the table below.

When the power is OFF, tap the touch control panel one time and the power will turn ON.

Turning off the earphones__

Touch and hold the touch control panel for about 3 seconds until two types of beep sound emanate, and the power will switch OFF.

When the charging case is adequately charged, returning the earphones to the charging case and closing the charging case will automatically switch the power OFF and charging will begin. The LED indicator light of the charging case will light up in a different color depending on the power level of the battery as shown in the table below.

Performing device pairing

To connect to your smartphone or another device initially, it is necessary to perform pairing. For devices that have already completed pairing, a connection will automatically be established the next time the power is switched ON.

The first time the earphones are used:

1.  Open the charging case, the LED indicator on the earphones will light up in red for 3 seconds and the power will automatically switch ON. Then, they will automatically switch to the pairing mode with the LED indicator on both sides of the earphone flashes between green and red.
2. Switch the Bluetooth function on the smartphone or other device ON and select [COTSUBU] once it appears on the display. When [COTSUBU Connected] appears on the display of the device being connected, the pairing has been completed.
   To reestablish pairing or to perform pairing with a second or subsequent devices:

The first time the earphones are used:

1. Operation of Touch Control Panel1.  Before performing pairing with a new device, please disconnect the device to which it has already been paired or switch the Bluetooth function OFF on the device to which it has already been paired.
2. Open the charging case, the LED indicator on the earphones will light up in red for 3 seconds and the power will automatically switch ON. Then, they will automatically switch to the pairing mode with the LED indicator on both sides of the earphone flashes between green and red.
3. Switch the Bluetooth function on the smartphone or other device ON and select [COTSUBU] once it appears on the display. When [COTSUBU Connected] appears on the display of the device being connected, the pairing has been completed.

| | L| R
---|---|---|---
Music| Playback| Tap 1 time
Pause| Tap 1 time
Next Track| —| Touch and hold until beep sound emanates
Previous Track| Touch and hold until beep sound emanates| —
Raise Sound Volume| Tap 2 times| —
Lower Sound Volume| —| Tap 2 times
Incoming Calls| Receive Call| Tap 1 time
End Call| Tap 1 time or return the earphones
to the charging case and close the case
Refuse Call| Tap 2 times
Siri/
Google Assistant| Initialize| Tap 2 times (Only while music playback is stopped)

Depending on the device to which connected, this function may not be available

Factory reset method

When pairing has not been successfully completed or an unexpected error has occurred, please perform the factory reset by the following procedures stated below. Once the factory reset is completed, please attempt another pairing operation.

1. Insert the left and right earphones into an adequately charged charging case then touch and hold the touch control panel on both sides simultaneously for 10 or more seconds. When the LED indicator of both sides lights up in green, release the fingers off from the touch control panel.
2. After a certain amount of time, the earphones will automatically switch to the pairing mode with the smartphone or other device with the LED indicator on both sides of the earphone flashes between green and red. In this situation, the factory reset has been completed.
3. When the factory reset is completed, the earphones will be in the factory default state with all the previous pairing information with the smartphone or other device being deleted. Please try to perform the pairing again.

About the ear tips

When bass is difficult to hear and high range sound jars the ear, there is a possibility that the ear tip fit is not appropriate. In order to enjoy music in accordance with the design of the earphone, it is important that the ear tip fits properly and there is a means of sealing the ear canal. In order to achieve the proper fit, please try the following method:

•  If there is any fitting discomfort with the default ear tips, please try with S or SS ear tips.
• Some users might have different ear canal sizes for the left and right ears. To achieve perfect fitting on both ears, please also try pairing ear tips with different sizes for left and right.

Points of Caution

• There is a risk of permanent hearing loss from extended use at excessive sound volumes. Please do not exceed 40 hours of use per week at a sound volume of 80 dB(A) or 5 hours per week at a volume of 89 dB(A).
• To avoid electromagnetic interference, please refrain from use in places in which the use of electronic devices is prohibited.
• If you are using a pacemaker or other electronic medical device, please consult your physician before using this product.
• This product contains small parts that may be hazardous to children, so please store in a place that is out of the reach of children.
• Please do not be subject to strong shocks or apply excessive force. Damage from abnormal use is not covered by the warranty. To prevent damage, please store the earphones inside the case in an appropriate location.
• Causing damage to the circuits may result in fire or electrical shock, so please do not attempt to disassemble this product.
• Please keep this product away from water or other liquids that may cause shorts or other damage.
• Please do not attempt to repair this product yourself as unauthorized attempts at repair may void the product warranty.
• Never use earphones when operating a bicycle, automobile, motorcycle, or another motor vehicle as this is a cause of traffic accidents and there is a risk of serious consequences. Even when not driving, please do not use at railroad crossings, traffic intersections, and other environments where there is a danger in the inability to hear surrounding sounds.
• This product may be damaged if it is placed in locations where the environment is subject to excessive direct sunlight, humidity, dust, and other contaminants.
• Always keep the charging terminals clean. Dirt and dust adhered to the metal charging points of the earphones or the pins of the charging case might cause short-circuit, burn, or fire.

Troubleshooting: When you think, “Is it broken?”

The battery charge is low

| For the safety of transportation from overseas, laws and regulations do not allow the internal battery to be fully charged at the time of shipping. For that reason, the voltage may fall below the level required for operation at the time the customer opens the package. Fully charging the battery before use may relieve this inconvenience. Please refer to “Power/Charging” on P.3 regarding the method for charging.
Earphone batteries are depleted| Please return the earphones to the charging case and close the case to charge them. (In case the charge in the charging case has run out, please charge the charging case first.) Please refer to “Power/ Charging” on P.3 regarding the method for charging.
The touch control panel has not been touched for

adequate time

| Please touch and hold the touch control panel until the power supply turns ON. Please refer to “Turning on the earphones” on P.4 regarding the method for turning the earphones ON.
Earphones will not turn OFF| An error has occurred due to improper operation| In some cases, performing a reset operation may fix the problem. Please refer to “Factory reset method” on P.8 regarding the reset method.
The touch control panel has not been touched for

adequate time

| Please touch and hold the touch control panel until the power supply turns OFF. Please refer to “Turning off the earphones” on P.5 regarding the method for turning the earphones OFF.
Problem| Cause| Remedy
---|---|---
Earphones will not turn OFF| Charging case battery charge is low| Normally, if the earphones are returned to an adequately charged case and have the case closed, the earphones will automatically turn OFF. If the earphones do not turn OFF, the battery power level of the charging case might be too low. Please try again after charging the charging case. Please refer to “Power/ Charging” on P.3 regarding the method for charging.
Using ear tips other than those included as accessories| Normally, if the earphones are returned to an adequately charged case and have the case closed, the earphones will automatically turn OFF. However, if ear tips other than those included as accessories are used, there are cases in which they may interfere with the charging case and cause the earphones could not be turned OFF. Please check to see whether the earphones turn OFF by using original ear tips.
Earphones cannot be charged| Metal contacts on earphone is not

touching the pins

on the charging case

| Please ensure that the metal contacts are touching the pins on the charging case.
Charging case battery charge is low| Normally, if the earphones are returned to an adequately charged case and have the case closed, the earphones will automatically turn OFF and start being charged. If the charging does not start, the battery power level of the charging case might be too low. Please try again after charging the charging case. Please refer to “Power/Charging” on P.3 regarding the method for charging.
The lid of the charging case is not properly closed| Charging will not start if the lid is not properly closed after the earphones are returned to the case. Please check if the lid of the case is properly closed.
Problem| Cause—| Remedy
---|---|---
Earphones cannot be charged| Using ear tips other than an accessory| Normally, if the earphones are returned to an adequately charged case and have the case closed, the earphones will automatically turn OFF and start being charged. However, if ear tips other than those included as accessories are used, there are cases in which they may interfere with the charging case and cause the earphones could not be turned OFF. Please check to see whether the earphones turn OFF by using original ear tips.
I

A touch sensor is not functioning

| The touch control

panel section has become soiled or wet

| In case the touch control panel section has become soiled or wet, the touch control panel may not function properly, and it may not be possible to operate the earphones     Please wipe the touch control panel
section with a soft, dry cloth to remove stains or moisture.
While playing music, sound (connection) is interrupted| Unstable connection caused by interference from an external factor| Bluetooth communicates using the 2.4GHz band. This band is used by other wireless standards such as Wi-Fi, etc., and so there is a possibility of receiving interference. Moreover, this 2.4GHz band does not penetrate liquids. There is the impact from humidity and rain, and the human body also contains liquid, so there are individual differences in connectivity.

Furthermore, it depends on the specifications of smartphones and other devices.

For that reason, switching OFF unused

Wi-Fi/Bluetooth settings on surrounding devices, etc. is a countermeasure. While outside, there is a possibility that moving a smartphone from inside a bag to a breast pocket, etc. or otherwise reducing the distance between devices may improve the

connection status.

Problem| Cause| Remedy

a

---|---|---
Earphones cannot be detected/paired| Earphones are not in the pairing mode| In some cases, performing a reset operation may fix the problem. Please refer to “Factory reset method” on P.8.
Has automatically been connected to a previously

connected device

| Please try performing the pairing operation again after having deleted the pairing information from a

previously paired device.

In case it takes time to charge| The output of the USB adapter being used for charging is low| In case you are using the USB port on a PC, etc., there are cases in which the output is low and it may take more time to charge than the publicly listed value. As such, please use a 5V/1A USB adapter when charging this product.
Sound only comes out

from one side

| The left/right earphone pairing has been released| In some cases, performing a reset operation may fix the problem. Please refer to “Factory reset method” on P.8
The battery of one side of the earphones

has depleted

| Please return the earphone into the adequately charged charging case and close the case to charge it. Please refer to “Power/Charging” on P.3 regarding the method for charging.
Battery consumption

is fast for

one side of the earphones only

III

| Based on the design specification, one side is the parent and the other side is the child, so the burden between left and right is

different

| Under the specification for Bluetooth earphones, communication generally takes place with one side as the parent and the other as the child.

As such, the child only communicates with the parent, but the parent communicates with the smartphone or other device and communicates with the child as well, and so there is a difference in the level of the burden borne by the left and right earphones. As a result, a difference in the battery consumption between the left and right may occur.

Maintenance

Gently remove any build-up from the mesh filter with the lip of a toothpick. Please take care to ensure that no foreign particles fall inside when doing so.

Warranty and after service

The warranty for this product is valid for 1 year from the date of purchase. During the warranty period, we will repair the product based on the provisions below. The warranty is only valid in the country in which the product was purchased. Please contact the store you purchased the product from regarding questions pertaining to repairs. 1. During the warranty period. we will repair the product free of charge if the product failed even though it was used in accordance with the instructions in the user’s manual and the point of caution sections. 2. In the following cases. repairs to the product will be subject to a lee even during the warranty period (1) The necessary documentation noted in the warranty card is not complete. (2) The product is identified to be modified. disassembled, or repaired by a third party or customer other than our company or our authorized organizations. (3) The earphones were subjected to a strong impact or were allowed to get wet. Product failure resulting from excessive use of force on the product. (4) Failure of the product or damage caused as a result of the fire. earthquake, storm or flood damage, lightning strike or another natural disaster. (5) Repair of scratches on the surface of the housing or repair of the housing itself.
Manufacturer:
Shenihen XingMan Smarttech Corporation
TWS Bluetooth Earphone does not have enough space to print the product name. model trademark MICID and LOGO on the product itself, thus we locate them on product packaging and product user
There is a possibility of a change in the specification. so please scan this OR code for the latest user’s manual.

 https://drive.google.com/file/d/1EdqB2vuMKY427U_- 96DgTPuklW_JrB29/view?usp=sharing

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Warranty Card
This card is necessary for the event that the warranty is utilized.
Please store this card along with a receipt or other documentation showing the date of purchase in a safe place to be produced in the event that the warranty is utilized.
Please refer to the manual for the provisions of the warranty.

Product Certification Information

Product: TWS Bluetooth Earphone
Model number: AG-TWSO9R FCC
ID: 2AX2R -TWSO9R
Complies with
IMDA Standards
DA 108470
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions. may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. II this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. the user is encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver
. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions (1)this device may not cause harmful interference, and (2) this device must accept any interference received. including interference that may cause undesired operation.

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