FISHER PAYKEL WL1068P CleanSmart Clothes Washer Installation Guide
- June 6, 2024
- Fisher & Paykel
Table of Contents
WL1068P CleanSmart Clothes Washer
CLEANSMARTTM CLOTHES WASHER
WL1068P model
INSTALLATION GUIDE/USER GUIDE NZ AU
CONTENTS
Safety and warnings
4
Installation instructions
6
Before your first wash
12
Safety features
13
Control panel
14
Wash cycles
17
The CleanSmartTM wash
19
Wash preparation
20
Getting started quickly
23
Wash options
25
Customising a wash cycle
29
Changing pre-set options
31
Caring for your washer
37
Before you call for service
40
Fault codes
42
Troubleshooting
43
Manufacturer’s warranty
48
Customer care
50
Registration To register your product visit our website:
fisherpaykel.com/register
3
SAFETY AND WARNINGS
! WARNING!
Electrical Shock Hazard Failure to follow this advice may result in electrical
shock or death.
· If you are using an extension cord or a portable electrical outlet device
(eg multi-socket outlet box), ensure that it is positioned so that it does not
come into contact with water or moisture.
READ AND SAVE THIS GUIDE
When using your clothes washer, follow basic precautions, including the
following:
General z This product has been designed for personal, family or household
use. This product is
not designed for any commercial use. Any commercial use will terminate this
products manufacturer’s warranty. z A damaged power cord must be replaced by a
Fisher & Paykel trained and supported service technician or similarly
qualified person in order to avoid a hazard. Do not use the appliance until it
has been repaired to avoid a risk of electric shock. z Do not operate this
machine if it has been damaged during transport. Contact your Fisher & Paykel
dealer or Fisher & Paykel trained and supported service technician. z This
clothes washer is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they are supervised or given instructions on how to use the
washer by someone responsible for their safety. z Keep children away from the
washer while it is in operation. z Supervise children to ensure they do not
play with the washer or climb inside the drum. z The washer should only be
used for washing and rinsing of textiles where this is indicated on the care
label. z Do not add petrol, dry-cleaning solvents, or other flammable or
explosive substances to the wash water. These substances give off vapours that
could ignite or explode. z Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning
solvents, or other flammable or explosive substances as they give off vapours
that could ignite or explode. z The lid will be locked for some parts of the
wash cycle for safety reasons. It is possible to open the lid during the cycle
under certain conditions. Never force the lid open. z Do not touch or operate
the machine with wet hands or with bare-feet. z Ensure the installation
provides accessibility to the plug or incorporate a switch in the fixed wiring
in accordance with the wiring rules to allow disconnection of the appliance
from the supply after installation. z Read and follow the detergent
manufacturers’ instructions carefully. Instructions on how to use the
detergent will be clearly indicated on the pack. Remember to store your
detergents out of the reach of children.
4
SAFETY AND WARNINGS
MODEL CODE
MAX CAPACITY* (KG)
WL1068P
10
*Capacity refers to the maximum dry weight of items the washer can wash at any one time.
z Do not overload your washing machine beyond its rated capacity. z Do not
wash an electric blanket in your washer unless the care label specifically
states
it is safe to do so. z Do not wash curtains in this washer, as sunlight makes
them brittle and they may
disintegrate during washing. z The only user-removable parts of the washer are
the inlet hose(s) and the dispenser
funnels (tops). No other parts are designed to be removed by anyone other than
a Fisher & Paykel trained and supported service technician.
Installation z For guidance on how to install your product, please refer to
installation instructions
contained in this document.
Water supply requirements: z Inlet water static pressure: Max. 1MPa (145psi),
Min. 34kPa (5psi) z Inlet water flow rate at tap: Min. 8 litres/min z A
pressure-reducing valve must be installed if pressure is higher than 1MPa. z
For optimum wash performance check the supply pressure is within the
recommended range. z New hose sets provided with the washer should be used to
connect the washer to the
water mains. Old hose sets should not be re-used. z We recommend the inlet
hose(s) are changed every 5 years. WARNING: Failure to do so
may result in a flood and damage to property. z The hot water temperature
should not exceed 65°C and the cold water temperature
not exceed 35°C. Temperatures above these may cause the machine to fault or
cause damage to the machine. z Install the machine on a solid and level floor
surface ensuring it has at least 20 mm clearance on each side. The washer must
not be installed on any textured floor coverings (eg carpet, rugs).
Disposal z When disposing of the washer, it is recommended that the lid is
removed to
avoid children getting trapped inside, and that the electrical cable is cut
off close to the washer.
5
INSTALLATION INSTRUCTIONS
Accessories Check if you received the following accessories with your Fisher &
Paykel washer. You will find them inside the drum or attached to the
packaging. z 2 x inlet hose(s) z 1 x drain hose guide Unpacking To ensure the
best performance from your new washer please follow the instructions below.
Removing the packaging 1 Remove the outer packaging. 2 Tilt the machine
backwards and walk it off the base
packer one foot at a time (ensure the lid is still taped down). 3 Remove the
base packer from under the machine by pulling it out the front. 4 Remove the
tape, lift the lid and remove the bowl packer from the bowl. 5 Remove the
hoses and accessories. 6 Keep the base packer and bowl packer in case they are
required for future transit. Ensure that the base packer has been removed
before operating your machine.
6
INSTALLATION INSTRUCTIONS
Product dimensions
h
I
Ae
A B
C
D
F
g
FRONT VIEW
PROFILE VIEW
PRODUCT DIMENSIONS A Overall height of product (to highest point on console) B
Overall height of product lid open C Overall width of product D Overall depth
of product E Height of product to top of lid closed* (measured at
front of product) Standpipe or spigot height MINIMUM CLEARANCES F Minimum
cavity width G Minimum depth clearance (incl. inlet hoses and drain hose) H
Minimum clearance to wall or adjacent product# I Minimum clearance at the rear
of the product
MM 10601090 14401470
685 700 950-980
8501200 MM 725 750 20 50
*The exact height of your washer is dependent on how far the feet are extended from the base of the washer. #Applies either side.
7
INSTALLATION INSTRUCTIONS
Levelling instructions It is IMPORTANT to level the washer to ensure good spin
performance. A level is provided with your washer. The washer is level when
the bubble sits in the centre, within the two lines. Your washer is equipped
with self-locking feet at the front to ensure they do not move once you have
levelled your washer. Move the washer using the top corners, do not push the
centre front of the washer. After levelling, the corners of the washer should
be clear of the floor and the washer must not rock in any direction.
Level the washer side to side:
1
Close the lid and place the level at the centre back of the lid (near the control panel). Pull
the machine out and adjust the rear feet until
the machine is level side to side.
Level
Level the washer front to back:
z Open the lid and place the level on the left
side, in line with the centre of the bowl.
2
z Adjust the front left foot (wind down).
z Repeat the above steps for the right
foot. There should be equal weight on
both front feet.
Level
Re-check the washer is level:
z Place the level at the centre front of the
topdeck (forward of the lid lock slot)
3
z Ensure washer does not rock
in any direction.
z If washer is not level repeat the above steps
If moving or transporting your washer in the future, ensure you tape the lid down.
8
INSTALLATION INSTRUCTIONS
Water supply Inlet hoses Failure to adhere to the following instructions may
result in a flood and damage to property:
Straight Elbow (tap) end (machine) end
Inlet hose ends
1 Connect the straight ends of the inlet hoses to the taps (there are washers
fitted in both ends). Connect the red connector hose to Hot, and the white
connector hose to Cold.
2 Connect the elbow ends of the inlet hoses to the corresponding washer inlet
valves. Inlet valves are marked on the back of the washer. Ensure the Hot
valve is connected to the hot tap and the Cold valve is connected to the cold
tap.
H = Hot C = Cold
Only use the new hose set provided with your washer.
Water supply requirements:
z If you have an uncontrolled water heating source (eg a wet back or solar
heating system) you should fit a tempering valve. This will ensure the hot
water temperature remains within safe limits. Contact your registered plumber
to select and install the tempering valve.
z Your cold water should not exceed 35°C and your hot water should not exceed
65°C. Temperatures above these may cause the machine to fault or cause damage
to the machine.
z Inlet water static pressure: Max. 1MPa (145psi) Min. 34KPa (5psi). z Inlet
water flow rate at tap: Min. 8 litres/min.
This clothes washer should be plumbed into both a hot and cold water supply
otherwise some cycles may not function correctly. Your washer does not have an
internal heater to heat water.
9
INSTALLATION INSTRUCTIONS
Draining
Placing the drain hose in a standpipe or tub:
Pull hose through guide
Flex hose guide apart
Standpipe 8501200 mm
1 Carefully pull the drain hose out from the
back of the washer by pulling the exposed
(20 mm)
part of the hose downward and outward.
maximum 2 To guide the drain hose over the tub or
standpipe the hose guide MUST be fitted to
the drain hose.
3 Place the drain hose in the tub or standpipe.
Do not fit the hose to a drain spigot. Drainage
must not be airtight in order to prevent
siphoning.
Fitting the drain hose guide
To prevent siphoning the drain hose should not extend more than 20 mm from the end of the guide. The height of the standpipe or tub should be between 8501200 mm. The drain hose can be trimmed to length.
z Regularly check that your standpipe or tub is free from lint or other
obstructions, which may affect how your washer works or may cause flooding.
z In multi-storey apartments or any upper floor, the washer should be
installed on a floor equipped with a drain.
z Draining must comply with local by-laws. z We recommend replacing the inlet
hoses every 5 years. Hoses should be checked from
time to time and replaced if any wear, cuts, bulges, kinks or leaks are found.
Electrical connection
z This appliance must be supplied with a 220240 V, 50 Hz, sinusoidal, 10 A
electrical supply.
SPARE PARTS* Hose inlet long (2m) Hose inlet large bore Drain hose extension (not suitable for attaching to a spigot)
PART NO. 422680P 426123P 425627P
*Available from your Fisher & Paykel dealer or a Fisher & Paykel trained and supported service technician.
10
INSTALLATION INSTRUCTIONS
Completing the installation z Turn on the water and check all hose connections
for leaks. Ensure there are no kinks in
the hoses. Check the hose connections for leaks again after 24 hours. z Uncoil
power cord, remove and discard the plastic pin cover, and plug into wall
socket. z Connect the appliance to an earthed outlet protected by a fuse of
suitable capacity.
Installation test cycle Your washer must be correctly installed before use.
Check the installation and operation of the washer using the following
procedure:
1
Touch to activate your washer.
2
Touch both and OPTIONS for 3 seconds.
3
Touch to start the installation test cycle. The display will show .
The washer will beep to signal the end of the installation test cycle. Any faults will be displayed on the screen, refer to `Fault Codes’.
If there are any problems, you must address these before proceeding with
normal use. The washer will automatically turn off at the end of the cycle if
there are no problems.
If you need further assistance, please contact a Fisher & Paykel trained and
supported service technician or our Customer Care Centre.
11
BEFORE YOUR FIRST WASH
Check you have done everything you need to before you start your first wash:
Has the basepacker been removed? Is the drain hose threaded through the hose
guide U bend’ (with no more than 20 mm extended) and hooked into your standpipe or tub, or attached to a spigot? Is the hot hose connected to the hot valve markedH’? Is the cold hose
connected to the cold valve marked `C’? Have the taps been turned on? Is the
washer correctly levelled, feet are extended and cabinet corners are clear of
the floor?
Has the power cord been connected to an appropriate power supply and the power
turned on?
Have you performed the installation test cycle (see previous page)?
CleanSmartTM capacity
CleanSmartTM offers a very generous 10 kg capacity. The list below outlines
what is included in a 10 kg wash load (in accordance with AS/NZS 2040.1:2005).
WASH LOAD – 10 KG Sheets (double) Bath towels Tablecloths Shirts T-Shirts Pillowcases Shorts Washcloths Handkerchiefs
QUANTITY 4 8 3 4 6 6 6 4 2
The above load composition is indicative only. We recommend for everyday use that you separate out your sheets and towels and wash them separately on the SHEETS and TOWELS cycle.
12
SAFETY FEATURES
Lid lock The lid of your CleanSmartTM washer is locked for some parts of the
wash cycle, ensuring safety for you and your family while it is operating. The
LID LOCKED light (above the button) will illuminate when the lid lock is
activated, letting you know if you can open the lid or not.
To unlock the lid at any time during the cycle touch .
If the lid is left open, your CleanSmartTM washer will be unable to lock the
lid, and the cycle will be halted. The washer will beep to alert you and
display a warning message on the screen. If this occurs, ensure that the lid
is closed and touch .
Do not put anything down the lid lock slot in the top deck of your washer. Do
not try to disable the lid lock.
Auto drain
z Unsupervised clothes washers filled with water can present a drowning hazard to small
children. In order to minimise any risk of this type of accident, your CleanSmartTM has
been pre-programmed to know when this potential hazard is created and drains the
wash water to a safe level.
z If you pause your CleanSmartTM at any time during the wash cycle when there is water
in the bowl, the machine will activate the AUTO DRAIN function after 3 minutes. This will
drain the water in the wash bowl to an acceptable level, minimising any potential hazard.
z A warning message
will be displayed on the digital display while AUTO DRAIN is in
operation. The cycle can be restarted at anytime by touching .
13
CONTROL PANEL
!1
12
3
4 5 6 7 8 9 !0
!2
1 POWER 2 Keylock
3 Wash Cycles 4 Digital display
screen
5 High Efficiency 6 Wash Temp 7 Soil Level 8 Spin Speed 9 Options !0 Wash
Boost !1 Lid Lock
!2 START/PAUSE
Press to turn the washer ON/OFF.
Touch for two seconds to disable all buttons on the display panel, except
POWER button. This prevents accidental button presses.
Turn the dial to select the desired cycle for your load.
Shows the following: z `Time to go’ the remaining time in the cycle that is
currently running. z Delayed start time of wash cycle. z Notifications if an
error is detected or a warning is necessary.
Touch to turn High Efficiency On or Off.
Touch to increase or decrease water temperature.
Touch to select the level of soil in your load
Touch to increase or decrease washer spin speed.
Touch to select Softner, Eco Rinse and Soak.
Touch to select Stain Treatment or Dual Wash.
Illuminates to indicate the lid of the washer is locked. To open the washer
pause the cycle.
Touch to start or pause the selected wash cycle.
14
CONTROL PANEL
Time to go Your CleanSmartTM washer displays approximately how many minutes
the cycle has remaining, so that you can tell at a glance when your washing
will be finished. Once you have selected your wash cycle and options, the time
the cycle will take to complete will be displayed. Please be aware that a
number of factors influence the overall cycle time, eg the water flow rate and
load size and cycle selection, therefore times will vary.
Keylock Keylock can be used to lock the buttons on your CleanSmartTM when not
in use. This will avoid accidental button pushes.
To turn Keylock ON or OFF:
1
Touch for 2 seconds.
When activated, the light above the button
is illuminated.
If Keylock is ON:
1
To turn your washer on, touch for 2 seconds. This will activate the control panel. KEYLOCK will remain on but let you select your wash cycle options and start the cycle.
2
To pause your washer at any time during the cycle, touch for 2 seconds, or touch
twice in quick succession.
15
CONTROL PANEL
To stop your washer or power off at any
3
time, touch for 2 seconds or touch the
button twice in quick succession.
16
WASH CYCLES
Wash cycle guide Your washer has a number of wash cycles to suit your
laundering needs. Selecting the most appropriate cycle for each particular
wash load will help ensure you get the best wash result.
CYCLE
EFFICIENCY DESIGNED FOR
Regular** HE On HE Off
Heavy
HE On HE Off
Handwash HE On HE Off
Sheets
HE On HE Off
Easy Iron HE On
Normally soiled everyday cotton loads eg t-shirts, shorts, shirts.
Everyday loads where extra water is an advantage eg linty, sandy or dye run is
possible
Heavily soiled durable garments eg tea towels, rugby shorts.
Heavily soiled durable garments when you want to use more water.
For delicate, lightly soiled clothes.
Washing delicates in more water. Also recommended for machine and hand
washable woollen items.
Not available.
Sheets, tablecloths, duvet/doona covers.
Not available.
HE Off
Minimising creasing in your load.
Bulky
HE On HE Off
Not available. Bulky items.
Allergy Quick
HE On HE Off HE On HE Off
Asthma sufferers and people with skin sensitivities.
Situations when a little more water is required.
Lightly soiled garments in a faster time.
Not available.
AGITATE TIME* (min) 1116 1116
1318 1318
6 6
n/a 15 n/a 1116 n/a 8 mins +30 min soak 1116 1116 913 n/a
WASH TEMP Warm/ Cold Warm/ Cold Warm Warm
Warm/ Cold
Warm/ Cold
Warm
Warm/ Cold
Warm
Hot Hot Warm/ Cold
RINSE SEQUENCE Spray/HE
Deep Spray/ Deep
Spray/HE Deep Spray/ Deep
Spray/HE Deep Spray/ Deep
Spray/ Deep
Spray/ Deep
2 Deep
Spray/2 HE Deep Spray/ 2 Deep Spray/HE
Deep
SPIN SPEED (RPM)
Fast (1100) Fast (1100)
Fast (1100) Fast (1100)
Slow (330) Slow (330)
Fast (1100) Fast (1100) Slow (330)
Slow (330)
Fast (1100) Fast (1100) Fast (1100)
17
WASH CYCLES
CYCLE Bowl Clean
Towels
Rinse
EFFICIENCY n/a n/a
HE On HE Off
HE On HE Off
DESIGNED FOR
For maintaining the cleanliness of your washer.
Washing lightly soiled towels and when you want to save water. Everyday
washing of towels, new towels that may release dye during the wash, and after
a day at the beach. Water efficient Rinse and Spin only. Selecting Rinse and
Spin only, using more water in the rinse for those situations that require it.
AGITATE TIME* (min) n/a
Periodic agitation during a 2hr soak
1116
1116
None
None
WASH TEMP
Hot
Warm/ Cold
Warm/ Cold
None None
RINSE SEQUENCE
SPIN SPEED (RPM)
Spray/ Deep
Medium (670)
Spray/HE Deep
Fast (1100)
Spray/ Deep
Fast (1100)
Spray/HE Deep
Spray/ Deep
Fast (1100)
Fast (1100)
Spin
n/a
n/a
Selecting a Spin only. This cycle also allows you to customise the spin speed to suit your needs.
None
None
None
Fast (1100)
*Refers to the agitation time in the wash’ part of the cycle, not the total time taken to complete a cycle. In addition, the actual wash time depends largely on the size of your wash load, therefore can vary by a number of minutes. **TheRegular’ cycle, with High Efficiency ON and `Eco’ option selected, is
the recommended water and energy saving cycle for normally soiled, everyday
washing.
If you wish to change any of the wash options while your CleanSmartTM washer is running, touch then select the required option.
18
THE CLEANSMARTTM WASH
The CleanSmartTM washer has two modes of washing, HE ON (HIGH EFFICIENCY) and
HE OFF (CONVENTIONAL). Both modes start the same way, with a Detergent
Activating wash.
Detergent Activating wash CleanSmartTM fills the bowl at the selected water
temperature, with just enough water so the clothes are saturated. This small
amount of sudsy water flows through the clothes, up a specially designed
portal and back onto the clothes in a waterfall effect. This thoroughly
dissolves and activates the detergent.
High Efficiency On (High Efficiency mode) In the High Efficiency mode the
CleanSmartTM then fills with just enough cool water to lift the clothes off
the low-profile agitator so that when it rotates, the clothes gently roll over
each other. This wash gives you the benefit of water savings, using similar
quantities of water to most front loaders.
High Efficiency Off (Conventional mode) The Conventional mode is the immersion
wash all top-load washer users are familiar with. However, this mode still
uses less water than that of other top loaders which utilise the immersion
wash. After the Detergent Activating wash the CleanSmartTM fills with cold
water until the clothes are submerged, and gently turns the clothes over. We
recommend this mode when the dilution effect of water can solve or prevent
common wash problems. For example, when dye or colour run can be a problem (ie
new, dark-coloured garments), or when washing sandy towels.
Some cycles can be used in both modes, whilst others are available in only
one.
CYCLE Regular Heavy Handwash Sheets Easy Iron Bulky Allergy Quick Towels
HE ON
HE OFF
These two wash modes mean that your CleanSmartTM washer gives you the best of
both worlds, accommodating any laundry situation.
19
WASH PREPARATION
Sorting Sort items according to colour, fabric type, and soil type. Wash fine,
delicate fabrics separately from thick, heavy fabrics. Always separate
coloured items from whites, especially when they are new. Colour run could be
an issue if you wash items at higher temperatures. Some soils, like mud and
blood are best washed in cold water. Oily soils (eg some foods and marks on
shirt collars) are best washed in warm water. The care label will tell you
about the fabric of the garment and how it should be washed.
Before you load z Check pockets for items that could damage your clothes or
get caught in the washer. z Close zippers, hooks and eyes, and other
fastenings (ie fasten the opening of duvet/
doona covers) and remove loose bra wires. All these can damage both your
washer and your clothes. z Place delicate items, such as lingerie, in a mesh
laundry bag before placing in the washer. z Pre-treat any stains, taking care
not to spray pre-treaters on your washer as they can cause damage to the
plastic surfaces.
Selecting the right detergent z Your CleanSmartTM washer is a High Efficiency
clothes washer and needs a low sudsing
detergent to prevent over-sudsing problems. This is the same type of detergent
Front Loaders use and is labelled, “Low Suds”, “Front Loader”, “High
Efficiency” or “HE”. z We recommend the use of liquid detergents in most
washing situations to achieve the best results. This is particularly important
when washing dark garments. z When washing woollens use a wool detergent but
use it sparingly as these are usually very high foaming. z Do not use soap
flakes or granulated soap powders.
How much detergent? Follow the instructions stated on the back of the
detergent packet as a guide to the correct amount to use. The correct amount
of detergent will vary depending on the amount of soil in your clothes and the
size of your load. Jeans and work clothes may need more and towels less. z If
you have over-foaming problems, reduce your dosage. z If your clothes are not
clean enough, try using a bit more.
Where do I put my detergent? Place your detergent into the detergent
dispenser, located on the left side of the washer. We recommend that you
measure your detergent first. You will notice that most of the detergent
placed in the dispenser will fall into the washer. It will remain in an area
separated from your clothes until the washer begins to fill. As the washer
fills, the dispenser will be flushed of any residue. The detergent is then
mixed with water at the bottom of the washer, dissolving and activating it to
ensure optimum wash performance.
20
WASH PREPARATION
Choosing the right cycle If you wish to use fabric softener you will need to
select SOFTENER by touching the OPTIONS button which will give you a deep
rinse. If the SOFTENER option is not selected, the fabric softener will not be
dispensed correctly.
A small volume of water remaining in the dispenser at the end of the cycle is
normal.
Adding the fabric softener Always follow the manufacturer’s recommendations on
the fabric softener packaging for the correct dosage. Measure the softener out
into the cap and pour into the fabric softener dispenser. The softener will
remain in the dispenser until the deep rinse where water flushes it into the
bowl.
If you fill beyond the Max’ mark, the fabric softener will dispense into the bowl prematurely and may stain clothes, and also contribute to scrud (described below). If you wish to use fabric softener we recommend: z Using it sparingly. Measure it carefully to ensure you do not fill above theMax’ level
of the dispenser. z Using a fabric softener that is of a thinner consistency.
z Clean the dispenser as soon as the cycle has finished. z Clean your washer
regularly using the BOWL CLEAN cycle, refer to Caring for your washer’. z Cold water washing increases the chance of this build-up occurring. We recommend a warm or hot wash at regular intervals, eg every 5th wash. Cleaning the dispensers The dispenser may need cleaning periodically, refer to Caring for your washer’ for advice about cleaning the dispenser.
Scrud Scrud is the name of the waxy build-up that can occur within any washer
when fabric softener comes into contact with detergent. This build-up is not
brought about by a fault in the washer. If scrud is allowed to build up in the
washer it can result in stains on clothes and/or an unpleasant smell in your
washer. Scrud can be kept under control by using the BOWL CLEAN cycle
regularly, refer to `Caring for your washer’ section.
21
WASH PREPARATION
Wash Boost options Your CleanSmartTM washer has an extra dispenser located on
the right hand side called the Wash Boost dispenser. You can use this
dispenser to boost your wash performance in two ways:
Stain Treatment The STAIN TREATMENT option allows you to add a liquid in-wash
fabric stain remover to help combat tough stains. The liquid treatment is
released into your wash at just the right time to work on any stains present.
Short soaks are included in the wash to effectively boost stain removal. For
the stain remover to be dispensed correctly, ensure STAIN TREATMENT is
selected before starting your wash.
Pre treatment products, such as concentrated spray-on fabric stain removers
must NOT be used in the Wash Boost dispenser.
Dual Wash For extra dirty loads you can perform a DUAL WASH. Your CleanSmartTM
washer will complete a double wash; the first is an initial wash to loosen
soil and get the wash started using a cool water temperature to ensure any
stains are not “set in”. Detergent for this part of the wash should be placed
in the detergent dispenser. The second part is a complete wash to remove all
traces of dirt. The liquid detergent for this part of the wash should be
placed in the Wash Boost dispenser. When you feel your load requires extra
washing, ensure DUAL WASH is selected from the WASH BOOST options.
Use the manufacturer’s recommended dose of detergent in each of the detergent
and Wash Boost dispensers. However, reduce the amount if you have problems
with over-sudsing.
The Wash Boost dispenser is NOT designed to dispense bleach into your wash.
The bleach will not be dispensed correctly and may damage your clothing. Only
liquid detergent or liquid in-wash fabric stain remover must be used (ie no
powder).
Adding the liquid in-wash fabric stain remover or liquid detergent Liquid in-
wash fabric stain remover, or liquid detergent only, must be used in the Wash
Boost dispenser. Refer to the manufacturer’s instructions on the package for
the correct dosage. Add the liquid in-wash fabric stain remover or liquid
detergent to the dispenser before starting the wash cycle ensuring you do not
exceed the `Max Level’ shown on the dispenser.
22
GETTING STARTED QUICKLY
The buttons require only a gentle touch to activate.
1
Touch to activate your
CleanSmartTM washer.
2
Select your desired wash cycle by turning the SmartTouchTM Control Dial.
High Efficiency This allows you to select either a high efficiency or conventional cycle.
3
High Efficiency, On To save water
High Efficiency, Off (Conventional Cycle) To use more water when needed, refer to `The CleanSmartTM wash’.
Choose your wash options, eg you may want
4
a WARM wash temperature and a SLOW spin,
refer to the `Wash options’ section.
23
GETTING STARTED QUICKLY
Constant interruptions to the cycle, such as touching will increase the time
taken to complete the cycle and may result in poorer wash performance.
For best fabric and colour care, remove your clothes as soon as the cycle has
finished.
Touch to start the cycle. The washer will
start to fill with water and will automatically
5
select the correct water level and wash action
for your load.
Use to lock the buttons on the control
6
panel, preventing them from being activated accidently, refer to ‘The CleanSmartTM wash’
section.
DELAY START allows you to delay the start of
7
your wash by 5 mins up to 18 hours, refer to
the `Wash options’ section.
24
WASH OPTIONS
Once you have selected your wash cycle you may wish to change the default wash options.
High Efficiency
This option lets you choose between a High Efficiency (ie High Efficiency On)
and Conventional (ie High Efficiency Off) mode of washing. Some cycles can be
used in either of the modes, or only one, depending on what is best for your
clothes.
Wash Temp
Your CleanSmartTM washer offers 5 wash temperatures, and an additional
setting, `Controlled Cold’.
COLD TAP
Incoming water from tap
CONTROLLED COLD
WARM/COLD
20°C
35°C
WARM 40°C
WARM/HOT 50°C
HOT 60°C
Simply touch the WASH TEMP button to increase or decrease the wash
temperature.
z The temperature option selected determines the temperature of the detergent
activating wash (with the exception of the ALLERGY cycle where both parts of
the wash are hot).
z Some temperatures are not available on some cycles as a safeguard for your
clothes (eg HOT and WARM/HOT on the HANDWASH cycle).
If a hot wash is required, where both phases of the wash system are hot, you must select the ALLERGY cycle, or the SHEETS cycle and HOT temperature.
Controlled Cold
The temperature of cold tap water varies widely, depending on your location and the
season. The lower the cold water temperature, the less effective the cold wash becomes. To
help with this issue we have developed CONTROLLED COLD which adds a small amount of
warm water, when necessary, to raise your cold water wash to approximately 20°C. This will
ensure that you receive a more effective wash in cold water. Cold Tap (
) is the default
COLD setting on your washer. If you wish to use the CONTROLLED COLD setting as the
default COLD setting, refer to `Changing pre-set options’ section to learn how to change the
default setting.
Soil Level
Your clothes and other washable items sometimes need more or less cleaning
than others. The SOIL LEVEL option lets you adjust the wash to suit the amount
of soil in your load. For example, for dirty clothes, select HEAVY and for
items that are only lightly soiled, select LIGHT. This adjusts the wash time
accordingly to give the load the right amount of agitation in order to remove
the soil.
25
WASH OPTIONS
Spin Speed
Your CleanSmartTM washer offers three spin speeds: FAST (1100 rpm), MEDIUM
(670 rpm) and SLOW (330 rpm), plus an additional NO SPIN option.
Increase or decrease your spin speed by
touching the SPIN SPEED button. NO SPIN
1
will pause the washer at the end of the rinse, allowing you to remove drip-dry items before
you proceed the washer to its final spin.
Touch to start the spin.
Wash Boost If you have stains in your wash load that you need to treat or wish
to perform a double wash, select STAIN TREATMENT or DUAL WASH from the WASH
BOOST options. Refer to the `Wash Boost options’ section for detailed
information on these options.
Options Soak The SOAK option provides a two hour soak during the middle of the
wash phase of the cycle. The washer will then complete the rest of the cycle.
During SOAK, the washer will agitate for a few seconds every minute.
1
Select SOAK from the OPTIONS menu.
To exit SOAK early, touch and turn the dial
to select RINSE.
2
Change the SPIN SPEED if necessary (eg
select SLOW if washing handwash only,
delicate, or creasable items) and touch .
If the soak option is selected on a QUICK cycle, the soak time will only be one hour. Ensure items are colourfast before using soak. 26
WASH OPTIONS
DO NOT use your washer to soak items in bleach or sanitiser and if you’ve
soaked items in a bucket, do not tip the contents of the bucket into your
washer. The chemicals in these products are very corrosive to metal surfaces
and can damage your washer. Rinse and wring items out thoroughly before
placing them in your washer.
Eco Use the ECO option to save water. The ECO option uses a spray rinse which
has been specially designed to use at least 25% less water than a traditional
rinse. Use this option when you want to use less detergent and less water.
However, if you have low water pressure or sensitive skin it is better to use
a traditional rinse. ECO option is available on selected cycles only. If ECO
is not available for a cycle, your washer will skip over it in the OPTIONS
menu.
Softener If you wish to use fabric softener, ensure SOFTENER is selected. This
will adjust the rinse part of the cycle so that softener is dispensed
correctly, refer to `Wash preparation’.
Delay Start The DELAY START option can delay the start of the wash cycle
between 5 minutes and 18 hours. This can be useful to time your washing to
finish when you arrive home from work, or to start once you have finished in
the shower.
Touch MORE to increase the delay time,
1
and LESS to decrease the time, or turn
DELAY START off.
Touch to confirm your selection and start
2
the countdown. The display screen will show
the time until the cycle is set to begin.
Avoid using DELAY START for damp, non-colourfast items as this may cause dye
run to occur.
27
WASH OPTIONS
Clothes care safeguards To avoid accidentally damaging your clothes there are
a few options that your washer will not allow. For example you cannot select a
HOT wash on the HANDWASH or EASY IRON cycles. Washing bulky items The BULKY
cycle takes special care of bulky items. Bulky garments and bedding wash most
effectively when they can move freely. Ensure that there is sufficient room in
the bowl for the load to move during the wash. When washing a single bulky
item add a large beach towel to the wash, to ensure the load is balanced for
an effective spin. Bowl Clean Cleaning the inside of your washer regularly is
important. Your washer will remind you to complete a BOWL CLEAN cycle every
100 cycles (the BOWL CLEAN cycle icon will flash to alert you) or we recommend
you complete this cycle 56 times a year, refer to the `Caring for your
washer’ section.
28
CUSTOMISING A WASH CYCLE
To customise a cycle You can program your CleanSmartTM washer to remember the
wash options you prefer for each wash cycle. For instance, you may want to set
the TOWELS cycle to a WARM/HOT wash or set the HEAVY cycle to include a SOAK.
1
Touch to activate your
CleanSmartTM washer.
2
Turn the dial to select the wash cycle you wish to customise.
Touch the button of the option you want to
customise, eg WASH TEMP for 3 seconds. You
3
will hear 2 quick beeps and the wash cycle
icon will flash. The screen will display
.
29
CUSTOMISING A WASH CYCLE
Select your preferred setting for this option,
4
and any other options you wish to customise
for this cycle.
Touch to store your customised cycle. A
5
long beep will sound to confirm that your
changes have been saved.
To change your customised wash cycle simply repeat these steps.
30
CHANGING PRE-SET OPTIONS
ICON
DEFAULT
CUSTOMISED FUNCTION
Heavy
Wash Temp
Handwash
OOB Recovery
Sheets
EOC Beeps
Easy Iron Factory Reset
Option Adjustment mode
After using your washer a number of times you may want to fine tune some of
the options to suit your wash needs.
There are a number of pre-set options, which can be changed: 1 The wash
temperatures, including
changing the COLD wash temperature to CONTROLLED COLD. 2 The out of balance
recovery routine. 3 The number of beeps at the end of the cycle. 4 Resetting
to factory default settings.
To enter Option Adjustment mode:
Turn the washer on at the wall but do not touch .
1
Touch and together for 3 seconds. You will hear 3 quick beeps indicating you have entered Option Adjustment mode. The washer will show the default setting for the cold wash temperature.
2
Wash Temp OOB Recovery EOC Beeps
Factory Reset
Use the dial and buttons on the control panel to make your changes to the pre- set options.
Touch to return to normal mode when
3
you have finished modifying your options. Your washer will automatically remember
your changes.
To change or reset any of the options, repeat the above steps. 31
CHANGING PRE-SET OPTIONS
Adjusting your options
1
Wash Temp OOB Recovery EOC Beeps
Factory Reset
Enter the Option Adjustment mode, refer to the `Option Adjustment mode’ for
instructions.
The diagram shows how the wash cycle icons relate to the pre-set options you
can change. It also shows what will be displayed when you first enter Option
Adjustment mode. Options you can change are accessible using the HEAVY,
HANDWASH, SHEETS and EASY IRON cycles only.
Use the DELAY START, MORE button on the
panel to scroll through the available settings
2
of your selected option, eg to increase or decrease the temperature of your warm wash
temperature, or to change the number of
beeps at the end of the cycle.
Wash temperatures All wash temperatures can be individually adjusted if you
think they are too hot or too cold. The hot temperature will be the same as
the hot water supply temperature.
To modify the wash temperature:
1
Wash Temp OOB Recovery EOC Beeps
Factory Reset
Enter the Option Adjustment mode, refer to the `Option Adjustment mode’ for
instructions.
Select the HEAVY cycle.
32
CHANGING PRE-SET OPTIONS
Select the wash temperature you want to
2
adjust, eg WARM, by touching the WASH TEMP button. The digital display screen
shows the current setting.
Touch MORE or LESS to increase or
3
decrease to the desired temperature. Each
increment is equal to approximately 0.5°C.
Controlled Cold If your incoming cold water temperature is very low you will
get a less effective wash. The CONTROLLED COLD option solves this problem by
adding a small amount of hot water to raise the temperature of the wash to
approximately 20°C.
To programme the Controlled Cold temperature option:
1
Wash Temp OOB Recovery EOC Beeps
Factory Reset
Enter the Option Adjustment mode, refer to the `Option Adjustment mode’ for
instructions.
Select the HEAVY cycle.
33
CHANGING PRE-SET OPTIONS
Select COLD wash temperature by touching
2
the WASH TEMP button (if not already
selected).
The digital display shows the temperature
3
adjustment possible. The default setting is , ie the temperature of the incoming
water from the cold water supply.
Touch the MORE button until is displayed.
Your washer will now control the cold
4
temperature to approximately 20°C. Note: Each of the remaining settings equals
an approximate 0.5°C temperature increase or
decrease from this point.
If you always use COLD or CONTROLLED COLD water, we recommend that a WARM or HOT wash be used regularly, eg every 5th wash should be at least a warm one to maintain the cleanliness of your washer.
Out of balance recovery routine
When your washer is spinning it can sense if the wash load is out of balance.
If an out of balance load is detected, the washer will stop and re-try
spinning one more time. If it still senses an unbalanced load there are two
options the washer can take.
Automatic recovery OFF (default setting)
Your washer will stop, beep, and show
in three phases on the display
screen. You must redistribute the load more evenly yourself and touch to resume the
cycle. Use this option if you wish to conserve water.
34
CHANGING PRE-SET OPTIONS
Automatic recovery ON Your washer will try to automatically correct the out of
balance load. It will fill with water and agitate to redistribute the load
before trying to spin up again.
To change the out of balance (OOB) recovery routine:
1
Wash Temp OOB Recovery EOC Beeps
Factory Reset
Enter Option Adjustment mode, refer to the `Option Adjustment mode’ for
instructions.
Select the HANDWASH cycle.
2
Touch MORE to turn
AUTOMATIC RECOVERY
or
.
End of cycle beeps The beeps signalling the end of the cycle can be increased
or decreased. The default setting is 5 beeps.
To modify the number of beeps sounding at the end of the cycle:
1
Wash Temp OOB Recovery EOC Beeps
Factory Reset
Enter Option Adjustment mode, refer to the `Option Adjustment mode’ for
instructions.
Select the SHEETS cycle.
35
CHANGING PRE-SET OPTIONS
Touch MORE or LESS to increase or
2
decrease the number of beeps, or for no
beeps to sound at the end of the cycle.
Factory reset You can reset your washer to the default settings it left the
factory with following steps.
To reset your washer to its factory settings:
1
Wash Temp OOB Recovery EOC Beeps
Factory Reset
Enter Option Adjustment mode, refer to the `Option Adjustment mode’ for
instructions
Select the EASY IRON cycle.
2
3
36
The display will show
. Touch for
3 seconds to reset your washer to its factory
settings.
This action will reset the washer to the default settings, exit Option Adjustment mode and restart the washer in normal operating mode.
Touch to exit if you do not wish to reset your washer. To save changes and
exit from the Option Adjustment mode at any time (ie to return to normal
operating mode), touch
.
CARING FOR YOUR WASHER
When you have finished using your washer z Turn off the taps to prevent the
chance of flooding
should a hose burst. z Unplug the machine from the power socket. Cleaning your
CleanSmartTM Before you start cleaning your CleanSmartTM washer, ensure that
it is disconnected from the power (ie unplug the machine from the power
socket). Cleaning the control panel, topdeck and lid Use a soft damp cloth to
wipe all surfaces, and wipe dry. Avoid using chemical or scouring cleaners, as
these will damage the paint and plastic surfaces of your washer. The
SmartTouchTM Control Dial and soft close lid are not designed to be removable
for cleaning. Do not attempt to remove the dial or lid. Cleaning the
detergent, fabric softener and wash boost dispensers Wipe out the detergent
dispenser with a damp cloth. The funnels (tops) of both the fabric softener
and Wash Boost dispensers click off easily. Simply place a finger down the
centre and lift. The fabric softener and Wash Boost dispenser compartments are
not removable and need to be wiped clean periodically. If the siphon tube on
either dispenser looks partially blocked use a cotton bud to clean.
37
CARING FOR YOUR WASHER
Cleaning the inside of your washer
It is important that you occasionally clean the inside of your washer. Your
CleanSmartTM washer has a BOWL CLEAN cycle specifically for this purpose and
will remind you every 100 cycles to run this cycle (the BOWL CLEAN cycle icon
will flash to alert you), or we recommend completing this cycle 56 times a
year. We recommend the use of commercial washing machine cleaners only. Ensure
the cleaner used is compatible with your waste water system, i.e. safe for use
if you have a septic tank. Follow the manufacturers instructions. We suggest
that you do not have any items in the washer when you run this cycle.
Add the washing machine cleaner directly
1
into the detergent dispenser, follow the
manufacturers instructions.
2
Touch to turn your washer on and select the BOWL CLEAN cycle.
3
Touch to start the cycle, refer to the `Wash cycles’ for cycle details.
38
CARING FOR YOUR WASHER
Cleaning your low-profile agitator If your low-profile agitator becomes
stained we recommend you use household bleach to clean it. Ensure you wear
gloves. Tip a small amount of household bleach onto a soft cloth and apply to
the stain. Be careful to avoid metal surfaces of your washer. Leave it to soak
in for 10 minutes and repeat. Then put your CleanSmartTM washer through the
BOWL CLEAN cycle to remove any residual bleach, refer to the `Wash cycles’
section for cycle details.
Automatic lint disposal system With CleanSmartTM there is no need to remove
messy lint filters. Your CleanSmartTM washer has a self cleaning lint disposal
system. It automatically separates the lint from the wash water as it washes.
The lint becomes trapped between the inner and outer bowls and is flushed out
at the end of the wash.
Products that might damage your washer z Concentrated bleaches, laundry pre-
soakers/sanitisers, stain removers and hydrocarbon
solvents (eg petrol and paint thinners) can cause damage to the surfaces eg
control panel, and components of your washer. z Be careful when washing
garments stained with solvents as they are flammable. DO NOT put them in your
dryer. z Use of dyes in your washer may cause staining of the plastic
components. The dye will not damage the washer but we suggest you thoroughly
clean your washer afterwards. We do not recommend the use of dye strippers in
your washer.
Saving water, energy and the environment Water efficient washing machines will
save you money, but it is also worth thinking about energy use, recycling
water and the environment. z Turn the washer off at the wall when not in use.
z Use Eco Rinse option (where available). z Follow instructions on the
detergent packet do not overdose. z Use concentrated detergent it costs
less per wash. z Consider re-using the washing machine’s grey water on the
garden or for flushing your
toilet more information can be found on government websites promoting energy
and water saving.
39
BEFORE YOU CALL FOR SERVICE
User warnings
Please read the following pages before you call for service.
Your washer is capable of diagnosing its own problems. If your washer gives a
musical series of beeps every 5 seconds it is telling you that it has a
problem which you can solve using the checklist below.
Your machine sounds a musical series of beeps* every 5 seconds and displays a
user warning on the screen:
PROBLEM The washer is not getting any hot water.
The washer is not getting any cold water.
The washer is not getting any water.
DISPLAYED AS WHAT TO DO
Hot water supply is not hot enough to maintain the wash temperature you have
selected. Select a lower wash temperature.
Inlet hose filters may be blocked and should be cleaned or replaced.
There may be a kink in the hose. Undo the hose to remove the kink, and
reattach. Damaged hoses should be replaced.
Ensure hot tap has been turned on.
Check inlet hoses are connected to the correct taps.
Ensure cold tap has been turned on.
Inlet hose filters may be blocked and should be cleaned or replaced.
There may be a kink in the hose. Undo the hose to remove the kink, and
reattach. Damaged hoses should be replaced.
Check inlet hoses are connected to the correct taps.
Cold water temperature exceeds recommended limits, refer to Installation instructions – Water supply’. The flow rate of the supply water is too slow. Refer to a registered plumber for advice. Ensure taps have been turned on. Inlet hose filters may be blocked and should be cleaned or replaced. There may be a kink in the hose. Undo the hose to remove the kink, and reattach. Damaged hoses should be replaced. The drain hose is too low or the drain hose is pushed into the standpipe too far and the water is siphoning out of the washer, refer toInstallation
instructions – Draining’.
The flow rate of the supply water is too slow. Refer to a registered plumber
for advice.
*The beeps are the same sound your washer makes when you turn it on at the wall.
40
BEFORE YOU CALL FOR SERVICE
PROBLEM The washer is out of balance.
The washer has too many suds.
The lid can’t lock or the lid is open.
The washer is overloaded.
The washer has stopped.
DISPLAYED AS WHAT TO DO
Wash load is out of balance. Ensure the washer is stationary. Manually
redistribute the load.
Check the washer is level, refer to Installation instructions Levelling instructions’. The washer has a suds build-up (too much detergent may have been used for the amount of soil in the load). Wait for suds to dissolve (about 20 min). Rinse clothes using a deep rinse. Check the standpipe height does not exceed 1200 mm. If using the DUAL WASH option, reduce the amount of detergent placed in the detergent dispenser. If the symptom persists, call your Fisher & Paykel dealer or Authorised Repairer. Make sure the lid is closed. Touch . Refer toLid lock’.
If the symptom persists call your Fisher & Paykel dealer or Authorised
Repairer.
The washer is overloaded and cannot agitate. Ensure the washer is stationary.
Remove items until the remaining ones can move freely.
Check that the washer is not siphoning, refer to `Installation instructions –
Draining’.
The power was cut to the washer. The washer will restart automatically. No
action is required.
The washer has stopped.
The or was touched and the washer was inactive for 3 minutes. The washer will automatically drain to a safe level. Touch any button to stop autodraining then touch to resume the wash cycle.
41
FAULT CODES
If a continuous series of beeps sounds, all the lights turn off on the control
panel and a number appears on the display, a fault has occurred. The washer
automatically enters this mode when there is a fault. The word FAULT will be
shown in the control panel display followed by a number (refer to example
shown here). To stop the beeps, touch any button then perform the following
steps: 1 Turn your machine off at the wall. 2 Wait for 60 seconds and turn it
back on. 3 Check the machine is level, refer to `Levelling instructions’. 4
Remove load and retry. 5 Complete a RINSE and SPIN. 6 If the fault re-occurs
repeat Steps 1 & 2. If the machine still will not work call your Fisher &
Paykel Dealer or Fisher & Payel trained and supported service teachnician to
arrange service.
42
TROUBLESHOOTING
The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, please contact your Fisher & Paykel Authorised Repairer.
Operating problems
PROBLEM Washer not turning on
Washer not filling with water when
touched Washer is filling continuously
Washer is not spinning properly
Spin speed sounds slower than normal
Washer is continually going out of balance
Towels causing out of balance
POSSIBLE CAUSES Power not switched on at the wall. Household power supply not
working. KEYLOCK may be activated. Inlet taps not turned on.
Blocked inlet hose filters. DELAY START is set. Drain hose is not installed
correctly.
Washer could be siphoning.
The load could be out of balance.
Washer is not level.
Clothes are unevenly distributed in the bowl. The outer wash bowl may still be
hot from being filled with hot water. Washer may not be level.
Heavy, wet towels have become unevenly distributed.
WHAT TO DO
Switch the power on at the wall. Then touch . Try plugging in another
electrical appliance.
Touch for 2 seconds, refer to Keylock’. Check that both the hot and cold taps are turned on. Clear blockages from inlet hose filters. Refer toDelay Start’
for information. Ensure drain hose is located in standpipe or tub. Ensure
standpipe is at least 850 mm high but no more than 1200 mm high. To prevent
siphoning ensure the drain hose does not extend more than 20 mm from the end
of the hose guide, refer to Draining’. Pause washer and manually redistribute the load. Check the washer is level and does not rock in any direction, refer toLevelling instructions’. Washer has compensated by lowering the spin
speed. The washer has slowed the spin speed as a protective measure.
Check the washer is level and does not rock in any direction, refer to
Levelling instructions’. Refer toChanging pre-set options’ to change the
out of balance recovery mode. Try washing a mixture of large towels and
smaller towels. Reduce the size of your load with a minimum of two towels to
balance the bowl.
43
TROUBLESHOOTING
Operating problems
PROBLEM Too much or too little water when filling
Wash water temperature is not warm
Too many soap suds
Your washer is making noises
Small puddle coming from under the washer
POSSIBLE CAUSES Your washer is designed to automatically sense load size and
minimise water use, therefore the water level may look different to your
previous washer. The unique high efficiency wash system uses two wash phases.
The second phase may be cooler than the first to minimise energy use.
Incorrect detergent being used.
Load is out of balance. There is a fault indicated by continuous beeping or a
musical series of beeps. A dispenser may be blocked.
WHAT TO DO This is normal.
This is normal and will not affect wash performance.
Ensure that you are using a Low Suds or HE detergent. Try using a little less
detergent, especially if garments are only lightly soiled. Touch and
redistribute the load. Refer to Fault codes’. Refer toCaring for your washer’
44
TROUBLESHOOTING
Wash problems
PROBLEM Wash cycle time longer than usual
Small amount of water in bowl at end of cycle Liquid remaining in fabric
softener and/or wash boost dispenser at end of cycle
POSSIBLE CAUSES
If water pressure is low, cycle time will increase due to longer fill times.
The out of balance automatic recovery setting may be selected (ie Automatic
Recovery is ON).
Wash cycle time is approximate and may be affected by a number of factors.
A small amount of water may discharge from the fill nozzle after wash.
SOFTENER option may not have been selected.
After flushing of dispensers, a small amount of water may remain in the
dispenser at the end of the cycle.
Dispensers may be blocked.
Creasing
Overloading of the washer. Inappropriate cycle selection.
Spin speed too high.
Wash temperature too high for items. Other.
WHAT TO DO Ensure that inlet hose filters are not blocked.
Refer to Changing pre-set options’. Refer toWash cycles’.
This is normal.
Check next time if you wish for softener to be dispensed that the SOFTENER
option is selected. This is normal.
Try cleaning your fabric softener and/ or wash boost dispenser to remove any
blockages, refer to `Caring for your washer’. Try reducing load size. Choose
EASY IRON or HANDWASH cycle as these cycles have been designed to minimise
creasing. Try selecting a lower spin speed. Try selecting a lower wash
temperature.
Sort your load so that items of similar weight are washed together. Do not
leave wet clothes to sit in the washer or laundry basket.
45
Wash problems PROBLEM Poor soil removal
Tangling Linting 46
TROUBLESHOOTING
POSSIBLE CAUSES Wash cycle selected not suited to soil level in load. Warm
wash water is too cold. Not enough detergent for load size or amount of soil.
White clothes are better washed separately.
Cold water wash is too cold. Blood and mud are better washed in cold water,
while oily soils are better washed in warmer water. Overloading the washer.
Hard water requires more detergent than soft water.
Other.
Incorrect loading.
Wash cycle selected not suited to load.
Some items in load more likely to release or pick up lint.
Overloading the washer. Not enough detergent to hold the lint in suspension.
Over-drying in a dryer can cause a build-up of static electricity in synthetic
fabrics and cause them to attract lint.
WHAT TO DO
Check you are using appropriate soil level for amount of dirt. Refer to Wash Temp’. Refer toWash preparation’. Try using one of the WASH BOOST options,
refer to Wash Boost’. Separate light and heavily soiled items, as clothes can pick up soil from dirty wash water. Refer toWash Temp’. Select the wash
temperature according to soil type.
Try reducing your load size. If you have hard water, try adding more
detergent. Try selecting HEAVY option using the soil level button. Loads made
up of articles of varying sizes will wash better. Place items, especially
sheets, in the bowl as loose parcels. Try using EASY IRON cycle to wash
shirts. Wash sheets separately using the SHEETS cycle. Wash your most valued
items using the HANDWASH cycle. Try using HIGH EFFICIENCY OFF, refer to `High
Efficiency’. Wash lint givers (eg towels, flannelette sheets) separately from
lint collectors (eg synthetic fabrics). Try reducing your load size. Try using
more detergent.
Try not to over dry items when using your dryer.
TROUBLESHOOTING
Wash problems
PROBLEM Detergent residue
Black or grey marks on clothes
Dye transfer
Sheets and duvet/doona covers tangling or engulfing each other
POSSIBLE CAUSES
Overloading the washer. Incorrect detergent dosage.
Cold ambient temperatures, cold washes and/or short agitation times may not
allow the detergent to dissolve properly. Wash cycle selected is not the most
appropriate.
A build up caused by the interaction of fabric softener and detergent can
flake off and mark clothes. Insufficient detergent for the amount of soil on
the clothes, can result in grey marks on clothes. Washing dark coloured and
light coloured items together. Non-colourfast clothes left sitting in a washer
or laundry basket can transfer dye onto other clothes. Non-colourfast items
washed on ALLERGY cycle. Wash cycle selected is not the most appropriate.
Incorrect loading.
WHAT TO DO Try reducing your load size. Try using less detergent. Check the
detergent instructions. Try pre-dissolving the detergent before adding it to
the washer. Try using a liquid detergent.
Try using SOFTENER option to give more water in the rinse. Note: adding fabric
softener is not needed in this instance. Empty washer and put through a BOWL
CLEAN cycle.
Make sure you are using enough detergent for the amount of dirt in your wash
load.
Remember to separate whites and colours.
Wash and dry non-colourfast clothes separately.
ALLERGY cycle is not appropriate for noncolourfast items. Wash sheets and
duvet/doona covers on their own on the SHEETS cycle. Place sheets and
duvet/doona covers into the bowl individually, to the side of the low profile
agitator (ensure each item does not cover more than half of the bowl area).
Load the items in layers around the bowl (2 sheets or duvet/doona covers per
layer). Ensure duvet/doona covers are buttoned or domed closed before washing.
47
MANUFACTURER’S WARRANTY
For New Zealand and Australia only. You automatically receive a two-year
Manufacturer’s Warranty with the purchase of this clothes washer covering
parts and labour for servicing within the country of purchase.
Fisher & Paykel undertakes to: Repair or, at its option, replace without cost
to the owner either for material or labour any part of the product, the serial
number of which appears on the product, which is found to be defective within
two years of the date of purchase. You also receive an additional eight-year
parts only Manufacturer’s Warranty on your Direct Drive motor. This additional
eight-year Manufacturer’s Warranty commences on the day following the expiry
of the two-year Manufacturer’s Warranty and excludes the motor controller and
labour. Fisher & Paykel will repair (as to parts) or, at its option, replace
any Direct Drive motor (but not the motor controller) which is found to be
defective within this additional Manufacturer’s Warranty period. You will be
responsible for any labour costs. Note: These Manufacturer’s Warranties are an
extra benefit and do not affect your legal rights.
These Manufacturer’s Warranties DO NOT cover A Service calls which are not
related to any defect in the product. The cost
of a service call will be charged if the problem is not found to be a product
fault. For example: 1 Correcting the installation, eg removal of bottom packer
and transit bolts
(front loading washers), levelling the washer, adjustment of the drain to
correct siphoning, noises, crossed, kinked or leaking inlet hose connections,
turning on water, noises caused by the waterhammer or power supplies. 2
Providing instruction on use of the product or changing the set-up of the
product, eg instruction on correct use of detergents and fabric softeners. 3
Replacing fuses in, or correcting house wiring or correcting house plumbing,
eg unblocking drains. 4 Correcting fault(s) caused by the user. 5 Noise or
vibration that is considered normal, eg spin sounds, user warning beeps. 6
Correcting damage caused by pests, eg rats, cockroaches, etc. 7 Water on the
floor due to incorrect loading or excessive suds. 8 Blocked pumps, removal of
foreign objects/substances from the washer, including the pump and inlet hose
filters, eg bra wires, bread tags, nails, grit, scrud, etc. 9 Correcting
corrosion or discolouration due to chemical attack. B Defects caused by
factors other than: 1 Normal domestic use; or 2 Use in accordance with the
product’s user guide. C Defects to the product caused by accident, neglect,
misuse or `act of God’. D The cost of repairs carried out other than by a
Fisher & Paykel trained and supported service technician or the cost of
correcting such repairs. E Normal recommended maintenance as set out in the
product’s user guide. F Repairs when the appliance has been dismantled,
repaired or serviced by other than a Fisher & Paykel trained and supported
service technician or the selling dealer.
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MANUFACTURER’S WARRANTY
G Pick-up and delivery. H Transportation or travelling costs involved in the
repair when the product is
installed outside the Fisher & Paykel trained and supported service
technician’s normal service area. Nothing in this Manufacturer’s Warranty is
intended to, nor limits, any rights you may have under law to recover the
costs of inspecting or returning the goods to us. This product has been
designed for use in a normal domestic (residential) environment. This product
is not designed for any commercial use (whatsoever). Any commercial use by a
customer will affect this product’s Manufacturer’s Warranty. Service under
these Manufacturer’s Warranties must be provided by a Fisher & Paykel trained
and supported service technician, refer to `Customer care’. Such service shall
be provided during normal business hours. This Manufacturer’s Warranty
certificate should be shown when making any claim. For Australian customers
This Manufacturer’s Warranty is an extra benefit and does not affect your
legal rights. Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a
major failure. Keep this user guide in a safe place.
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CUSTOMER CARE
Before you call for service or assistance: Check our website,
fisherpaykel.com, for Product Help’ to see the latest updates, hints and tips, and information about your product. We recommend that you also refer to your User guide to ensure: 1 Your product is correctly installed. 2 You are familiar with its normal operation. 3 You have read theBefore you call for
service’, Fault codes’ andTroubleshooting’
at the back of the book.
If after checking these points you still need assistance or parts, you can go
online to our website and book a service with your nearest Fisher & Paykel
trained and supported service technician. Our Customer Care team is also
available to offer you assistance.
In New Zealand if you need service or assistance: Go online to our website and
book a service or call the Fisher & Paykel Customer Care Centre and talk to
one of our Customer Care Consultants. Toll Free: 0800 FP CARE or 0800 372 273
Email: customer.care@fisherpaykel.com Website: fisherpaykel.com Postal
address: Fisher & Paykel Appliances Ltd, PO Box 58546, Botany, Auckland 2163
Fisher & Paykel has a network of Fisher & Paykel trained and supported service
technicians who can carry out any service necessary on your appliance. Visit
our website and book a service with a Fisher & Paykel trained and supported
service technician in your area.
In Australia if you need service or assistance: Go online to our website and
book a service or call the Fisher & Paykel Customer Care Centre and talk to
one of our Customer Care Consultants. Toll Free: 1300 650 590 Email:
customer.care@fisherpaykel.com Website: fisherpaykel.com Postal address:
Fisher & Paykel Appliances Australia Pty Ltd, PO Box 798, Cleveland QLD 4163
Fisher & Paykel has a network of Fisher & Paykel trained and supported service
technicians who can carry out any service necessary on your appliance. Visit
our website and book a service with a Fisher & Paykel trained and supported
service technician in your area.
If you call, write to or contact us via our website, please provide your name
and address, model number, serial number, date of purchase and a complete
description of the problem. This information is needed in order to better
respond to your request for assistance. Product details can be found on the
rear of the washing machine.
50
CUSTOMER CARE
Registration Register your product with us so we can provide you with the best
service possible. To register your product visit our website: fisherpaykel.com
Complete and keep for safe reference: Model Serial No. Purchase Date Purchaser
Dealer Suburb Town Country
51
FISHERPAYKEL.COM
© Fisher & Paykel Appliances 2021. All rights reserved. The models shown in
this guide may not be available in all markets
and are subject to change at any time. The product specifications in this
guide apply to the specific products and models described at the date of
issue. Under our policy of continuous product
improvement, these specifications may change at any time. For current details
about model and specification availability in your country,
please go to our website or contact your local Fisher & Paykel dealer.
421752C 05.21