SONY WH-XB910N Wireless Noise Cancellation Headphone User Guide
- June 6, 2024
- Sony
Table of Contents
SONY WH-XB910N Wireless Noise Cancellation Headphone
Wireless Noise Canceling Stereo Headset
- Do not install the product in a confined space, such as a bookcase or built-in cabinet.
- Do not expose the batteries (battery pack or batteries installed) to excessive heat, such as sunshine, fire or the like for a long time.
- Do not dismantle, open or shred secondary cells or batteries.
- Do not expose cells or batteries to heat or fire. Avoid storage in direct sunlight.
- In the event of a cell leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice.
- Secondary cells and batteries need to be charged before use. Always refer to the manufacturer’s instructions or product manual for proper charging instructions.
- After extended periods of storage, it may be necessary to charge and discharge the cells or batteries several times to obtain maximum performance.
- Dispose of properly.
RECYCLING RECHARGEABLE BATTERIES
Rechargeable batteries are recyclable. You can help preserve our environment
by returning your used rechargeable batteries to the collection and recycling
location nearest you.
For more information regarding recycling of rechargeable batteries, visit
http://www.sony.com/electronics/eco/environmental-management
Caution: Do not handle damaged or leaking rechargeable batteries.
FOR UNITED STATES CUSTOMERS. NOT APPLICABLE IN CANADA, INCLUDING IN THE
PROVINCE OF QUEBEC.
You are cautioned that any changes or modifications not expressly approved in
this manual could void your authority to operate this unit.
If you have any questions about this product:
Visit:
https://www.sony.com/electronics/support
Contact: Sony Customer Information Service Center at
1-800-222-7669
Write: Sony Customer Information Service Center 12451 Gateway Blvd., Fort
Myers, FL 33913 Supplier’s Declaration of Conformity
Trade Name: SONY
Model: YY2951
Responsible Party: Sony Electronics Inc.
Address: 16535 Via Esprillo, San Diego, CA 92127 U.S.A.
Telephone Number: 858-942-2230
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- this device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
NOTE:
This unit has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This unit generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this unit does cause harmful interference to radio
or television reception, which can be determined by turning the unit off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the unit and receiver.
- Connect the unit into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This unit must not be co-located or operated in conjunction with any other antenna or transmitter.
For customers in Canada
This unit contains license-exempt transmitter(s)/receiver(s) that comply with
Innovation, Science, and Economic Development Canada’s license-exempt RSS(s).
Operation is subject to the following two conditions:
- This unit may not cause interference; and
- This unit must accept any interference, including interference that may cause undesired operation of the unit.
This unit complies with FCC/ISED radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the ISED radio frequency (RF) Exposure rules as this unit has very low levels of RF energy.
High volume may adversely affect your hearing.
Do not use the unit while walking, driving, or cycling. Doing so may cause
traffic accidents.
Do not use in hazardous areas unless the surrounding sound can be heard.
The unit is not waterproof. If water or foreign matter enters the unit, it may
result in fire or electric shock. If water or foreign matter enters the unit,
stop use immediately and consult your nearest Sony dealer. In particular, be
careful in the following cases.
- When using the unit near a sink or liquid container Be careful that the unit does not fall into a sink or container filled with water.
- When using the unit in the rain or snow, or in humid locations
- When using the unit while you are perspiring
If you touch the unit with wet hands or put the unit in the pocket of a damp article of clothing, the unit may get wet.
For details on the effects of contact with the human body from the mobile phone or other wireless devices connected to the unit, refer to the instruction manual of the wireless device.
Never insert the USB plug when the unit or charging cable is wet. If the USB plug is inserted while the unit or charging cable is wet, a short circuit may occur due to liquid (tap water, seawater, soft drink, etc.) or foreign matter on the unit or charging cable and cause abnormal heat generation or malfunction.
This product (including accessories) has a magnet(s) that may interfere with pacemakers, programmable shunt valves for hydrocephalus treatment, or other medical devices. Do not place this product close to persons who use such medical devices. Consult your doctor before using this product if you use any such medical device. This product has magnets. Placing magnetic stripe cards in the vicinity of the product may affect the magnetism of the card and render it unusable.
Note about static electricity
If you use the unit when the air is dry, you may experience discomfort due to static electricity accumulated on your body. This is not a malfunction of the unit. You can reduce the effect by wearing clothes made of natural materials that do not easily generate static electricity.
IMPORTANT
The factory default setting of the voice guidance for this unit is in English. The voice guidance can be heard from the unit in the following situations:
-
When powering on: “Power on”
-
When powering off: “Power off”
-
When the remaining battery level is low and recharge is recommended: “Low battery, please recharge headset”
-
When automatically turning off due to low battery: “Please recharge the headset. Power off”
-
When checking the remaining battery level by pressing the POWER button while the unit turns on: “Battery fully charged” / “Battery about 90%” / “Battery about 80%” / “Battery about 70%” /
-
When entering pairing mode: “Bluetooth pairing”
-
When establishing a Bluetooth connection: “Bluetooth connected”
-
When disconnecting a Bluetooth connection: “Bluetooth disconnected
-
When turning on the noise canceling function: “Noise-canceling”
-
When turning on the Ambient Sound Mode: “Ambient sound”
-
When turning off the noise canceling function and the Ambient Sound
Mode: “Ambient sound control off” -
When Google Assistant is not available during software update: “The Google Assistant is not available during update. Please wait a moment until the update completes”
-
When Google Assistant is not available on the smartphone connected to the headset, even if you operate the touch sensor on the unit to which the Google Assistant feature is assigned: “The Google Assistant is not connected”
-
When Amazon Alexa is not available on the smartphone connected to the headset, even if you operate the touch sensor on the unit to which the Amazon Alexa feature is assigned: “Either your mobile device isn’t connected, or you need to open the Alexa app and try again”
Precautions
The two-dimensional code or the URL on the cover will help you access the help guide that describes useful notes or procedures in detail.
On BLUETOOTH® communications
- Microwaves emitting from a Bluetooth device may affect the operation of electronic medical devices. Turn off this unit and other Bluetooth devices in the following locations, as it may cause an accident:
- in hospitals, near priority seating in trains, locations where inflammable gas is present, near automatic doors, or near fire alarms.
On charging the unit
- Be sure to use the supplied USB Type-C cable.
Notes on wearing the unit
- Because the headphones achieve a tight seal over the ears, forcibly pressing them against your ears or quickly pulling them off can result in eardrum damage. When wearing the headphones, the speaker diaphragm may produce a click sound. This is not a malfunction. Other notes
- Be careful not to catch your finger in the unit when folding.
- When you use the unit as wired headphones, use the supplied headphone cable only. Make sure that the headphone cable is firmly inserted.
- Do not apply weight or pressure to the unit for long periods, including when it is stored, as it may cause deformation.
- If you experience discomfort while using the unit, stop using it immediately.
- If you have any questions or problems concerning this unit that are not covered in this manual, please consult your nearest Sony dealer.
Location of the serial number label
Specifications
Headset
Model: YY2951
Power source:
- DC 3.85 V: Built-in lithium-ion rechargeable battery
- DC 5 V: When charged using USB
Operating temperature: 0 °C to 40 °C (32 °F to 104 °F)
Rated power consumption: 3 W
Mass: Approx. 254 g (8.96 oz)
Impedance: ##xx## Ω (1 kHz) (when connecting via the headphone cable with
the unit turned on) ##yy## Ω (1 kHz) (when connecting via the headphone cable
with
the unit turned off)
Sensitivity: ##xx## dB/mW (when connecting via the headphone cable with
the unit turned on) ##yy## dB/mW (when connecting via the headphone cable with
the unit turned off)
Frequency response: 5 Hz – 40,000 Hz (JEITA)
Included items:
- Wireless Noise Canceling Stereo Headset (1)
- USB Type-C® cable (USB-A to USB-C®) (approx. 20 cm (7.87 in.)) (1)
- Headphone cable (approx. 1.2 m (47.24 in.)) (1)
- Carrying case (1)
Communication specification
Communication system: Bluetooth Specification version 5.2
Output: Bluetooth Specification Power Class 1
Frequency band: 2.4 GHz band (2.4000 GHz – 2.4835 GHz)
Design and specifications are subject to change without notice.
System requirements for battery charge using USB
USB AC adaptor
A commercially available USB AC adaptor capable of supplying an output current
of 0.5 A (500 mA) or more
Compatible iPhone/iPod models
iPhone 12 Pro Max, iPhone 12 Pro, iPhone 12, iPhone 12 mini, iPhone SE (2nd generation), iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11, iPhone XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPod touch (7th generation), iPod touch (6th generation) (As of July 2021)
Trademarks
- Apple, iPhone, iPod and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
- Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
- Google and Android are trademarks of Google LLC.
- The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license.
- The LDAC name and logo are trademarks of Sony Corporation.
- USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.
- Other trademarks and trade names are those of their respective owners.
Notes on the License
This product contains software that Sony uses under a licensing agreement with
the owner of its copyright. We are obligated to announce the contents of the
agreement to customers under requirement by the owner of the copyright for the
software.
Please access the following URL and read the contents of the license.
https://rd1.sony.net/help/mdr/sl/21/
Disclaimer regarding services offered by third parties
Services offered by third parties may be changed, suspended, or terminated without prior notice. Sony does not bear any responsibility in these sorts of situations.
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