MERCUSYS MP500 AV1000 Gigabit Powerline Adapter User Guide

MERCUSYS MP500 AV1000 Gigabit Powerline Adapter

Introduction

Product Overview
Mercusys powerline adapter aims to extend your existing home network, with the help of your home’s electrical circuit.

Product Appearance
Your powerline adapter may differ in appearance slightly from that depicted because of the region and product version.
Note: MP500 KIT (EU Version) is used for demonstration in this guide. 1.2.1 LED Legend

LEDs indicate the powerline adapter’s working status. For more details, please refer to the following table.

Or Power-Saving Mode* is on.

Blinking| Blinking quickly: Pairing is in process.

Blinking slowly: The powerline adapter is not paired.

*Five minutes after the device connected to the powerline adapter is turned off or
inactive, the powerline adapter will automatically switch to Power-Saving Mode.

Physical Interface

Power Plug
The powerline adapter has a Plug that can be connected to a power socket.
Pair Button
Press and hold the button for 1 second to join a powerline network. Go to Secure
Powerline Network by Pairing for more information.
Press and hold for more than 6 seconds to reset the powerline adapter.
Ethernet Port
Connect the Ethernet port to your wired devices, such as a computer, a router or a
game console, via an Ethernet cable.

Use the Powerline Adapter

Requirements
Powerline adapters work in pairs. You should have at least two powerline products to build a powerline network. To optimize your network performance, please follow these principles:

•  All powerline adapters should be on the same electrical wiring system.
• Avoid plugging in powerline adapters and high-powered household devices (such as washing machines and refrigerators) close to one another.
•  Plug the powerline adapter directly into a wall outlet. Do not plug the powerline adapter into a power strip, extension cord, or surge protector

•  Use the powerline adapter only in below directions.

Extend Wired Network by Plug & Play
If your router has no enough LAN ports for all wired devices in the house, but you don’t want complex and expensive cabling, you can solve the problem with two powerline adapters.

1.  Connect one adapter to a LAN port of your router using an Ethernet cable.
2. Plug the other adapter into the wall outlets on the same electrical circuit.
3.  Wait until the Power LED on any adapter turns solid on.
4. Connect your computer to the adapter using an Ethernet cable.

Done! Now enjoy the internet!

Secure Powerline Network by Pairing
All powerline adapters share some common factory settings, and can communicate with one another. If you want your powerline adapters to communicate only with your own powerline adapters, you should pair them. Thus a secured powerline network is formed and other powerline adapters can no longer join your powerline network without being paired.
Note: You can only pair two devices at a time.
If you have extended the network using the Plug & Play method, but you want to secure the powerline network and prevent other powerline devices from being added to it, please follow the steps below.

• Verify all powerline devices’ LEDs are solid on.
  Tips : We recommend that you plug in your powerline devices near each other, or as close to each other as possible when pairing. Your settings will not be affected. The devices can be relocated to where they are needed once pairing is complete.

• Press the Pair button for 1 second on one adapter. Its LED starts blinking quickly.

• Within 2 minutes, press the Pair button for 1 second on another adapter. Its LED starts blinking quickly as well. When the LED turns solid green, the pairing process is complete.

Done! Enjoy your secure powerline network!

Add Another Powerline Adapter
If you have already set up a powerline network using powerline devices, but you want to further extend the network to reach everywhere you need it to, you can add a new powerline adapter into the existing powerline network.

1.  Plug the new powerline adapter into a wall outlet near one of the existing powerline devices.
2.  Wait for a minute, and check whether the LED turns on. If it’s on, skip to step
3. If it’s not, continue with step 2 to pair the new powerline adapter into the secured powerline network.

•  Press the Pair button on one of the existing powerline devices for 1 second. Its LED starts blinking
•  Within 2 minutes, press the Pair button on the new powerline adapter for 1 second. Its LED starts blinking quickly as well. When the LED turns solid green, the pairing process is complete

Relocate the new powerline adapter to the place where wired internet access is needed.

Done! Enjoy the internet through your extended network!

FAQ (Frequently Asked Questions)

1. . How do I reset my powerline adapter? With the powerline adapter plugged into to the electrical outlet, press and hold the Pair button until the Power LED goes off momentarily and comes back on.
2. . How to troubleshoot if there is no internet connection in my powerline network?

•  Make sure all powerline devices are on the same electrical circuit.
•  Make sure all Power LEDs are solid on. If not, pair your adapters and extenders again.
• Make sure all hardware connections are correctly and securely connected.
•  Check if you have an internet connection by connecting the computer directly to the modem or router.
•  Make sure your computer’s IP address is in the same segment as your router’s.
• What can I do if a successfully-paired powerline device does not reconnect after it has been moved to a new location?
• Try another socket and make sure it is on the same electrical circuit.
• Try to pair it again, and make sure the Power LED is solid on.
• Check for possible interference, such as a washer, air conditioner or other household appliances that may be too close to one of the powerline devices. Plug the appliance into the integrated electrical socket (if the powerline device has one) to remove some electrical noise.

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