Schneider CCT501801 Wiser Hub 2nd Generation Instruction Manual

: June 6, 2024
: Schneider

Table of Contents

Prerequisites
For your safety
Getting to know the product
Package contents
Mounting the hub
Operating elements
Resetting the hub
Operating the hub
Behavior of the LEDs
Troubleshooting
Technical data
Power supply
Schneider Electric Industries SAS
Documents / Resources
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)

CCT501800, CCT501801

Refer to the s ystem user guide for more information, scan the QR code or follow the link:

https://www.productinfo.schneider-electric.com/wiser_home/

Wiser Hub 2nd Generation

Prerequisites

Scan the QR code to download the Wiser app to your smartphone, to configure and control Wiser devices.

App Store URL:
https://apps.apple.com/app/wiser-heat/id1222853887 Google Play Store URL:
https://play.google.com/store/apps/details?id=com.schneider_electric.WiserHeat

For your safety

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Safe electrical installation must be carried out only by skilled professionals. Skilled professionals must prove profound knowledge in the following areas:

Connecting to installation networks
Connecting several electrical devices
Laying electric cables
Safety standards, local wiring rules, and regulations

Failure to follow these instructions will result in death or serious injury.

Getting to know the product

The Wiser Hub 2nd Generation (hereinafter known as a hub) is a communication interface, enabling you to easily manage your home environment by communicating with
your Wiser Zigbee devices and Wi-Fi® router.
Functions

Monitors and controls Wiser Zigbee devices through the mobile app or Wi-Fi®.
Coordinates and controls Wiser Zigbee devices around the home and connects the system to the internet via a Wi-Fi® connection

Package contents

A Wiser Hub 2nd Generation
B 4 x Rubber feet
C AC adaptor
D Power plug head
E Installation instructions

The wall box, Wiser Wall Box Power Supply, screw plugs, and screws are not included in the package. They must be procured separately.

Mounting the hub

Installing the AC adaptor

DANGER

RISK OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Make sure that the power plug head is inserted in the correct position and rotated clockwise 90º until the plug firmly locks onto the AC adaptor with a ‘click’ sound.
Failure to follow these instructions will result in death or serious injury.
NOTICE
EQUIPMENT DAMAGE

If the hub is mounted on the wall box, use the Wiser Wall Box Power Supply (CCT501800-0001).
If the hub is mounted on a wall or table, use the supplied AC adapter only.
Failure to follow these instructions can result in equipment damage.

Removing the wall plate
NOTICE
EQUIPMENT DAMAGE
Use only a small flat head screwdriver to release the wall plate from the hub.
Failure to follow these instructions can result in equipment damage.
The wall plate is suitable for wall boxes with a screw pitch of 53 mm, 60 mm, and 84 mm.
Choosing the installation location
The arrows on the wall plate must face upwards.
Wall box

****The Wiser Wall Box Power Supply must be preinstalled into the wall box. For more information refer to the Wiser Wall Box Power Supply (CCT501800-0001) installation instruction.

Use a small screwdriver to discard the breakout tab from the wall plate.
Mount the wall plate on the wall box using screws.
Connect the wall box power supply cable into the central channel of the hub.
Mount the hub on the wall plate and make sure that it is firmly secured.

Wall

****Use countersunk screws when mounting the wall plate on a wall.

Connect the AC adapter cable into the long channel with a cable outlet on the top or bottom of the hub.
Mount the hub on the wall plate and make sure that it is firmly secured

Table

Affix the rubber feet B at the four corners on the rear side of the wall plate.
Place the hub on the table.

Connecting the hub
DANGER
RISK OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Make sure that the 5 VDC power supply is turned off before making connections to the hub.
Failure to follow these instructions will result in death or serious injury.

Operating elements

F Status LED
G Setup button
H USB-C port for the AC adaptor

Resetting the hub

****The hub supports Wi-Fi® connections.

Resetting the hub

Press and hold the setup button (> 20 s), the status LED blinks red up to 20 s.
The status LED stops blinking upon successful reset of the device then releases the setup button.

****Do not release the setup button until the LED stops blinking, otherwise, the resetting will be interrupted.
Upon successful reset of all configuration data, user data and network data are deleted.

Operating the hub

Prerequisites
The hub must be properly installed and powered on.
Configuring the hub
The hub can be configured through the mobile app.
For detailed configuration procedures refer to the system user guide.

Behavior of the LEDs

Refer to the system user guide.

Troubleshooting

Refer to the system user guide.

Technical data

Product code and description| CCT501800 – Wiser Hub 2nd Generation with UK power adapter
---|---
CCT501801 – Wiser Hub 2nd Generation with Europlug power adapter
Rated voltage| 5.0 VDC
Power consumption| Load: 5 W Standby: 1 W
Operating temperature| 0 ‘IC to 45 °C. indoor use only
Storage temperature| -20 °C to 65 °C
Relative humidity| 10% to 90%, non-condensing
IP rating| IP20
Ball

pressure test temperature

| 85 °C
Pollution degree| 2
Software class| A
Radio technology| Wi-Fr: 2.4 GHz, IEEE802.11 b/g/n Zigbee: 2.4 GHz, IEEE802.15.4
Radio frequency| Wi-Ft 2412 – 2472 MHz Zigbee: 2405 – 2480 MHz
Max. radio- frequency power transmitted| Zigbee: +12dBm (16 mW) Wi-Fr: +17dBrn (50 mW)
Certification| Ziobee 3.0

Power supply

Input voltage| 100 – 240 VAC, 50/60 Hz,
0.5 A-Max
---|---
Output voltage| 5.0 VDC, 1.5 A, 7.5 W
Output
connector| USB-C

Dispose of the device separately from household waste at an official collection point. Professional recycling protects people and the environment against potential negative effects.

Trademarks

Wiser™ is a trademark and the property of Schneider Electric SE, its subsidiaries, and affiliated companies.
Zigbee® is a registered trademark of the Zigbee Alliance.
Apple® and App Store® are brand names or registered trademarks of Apple Inc.
Google Play™ Store and Android™ are brand names or registered trademarks of Google Inc.
Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
Other brands and registered trademarks are properties of their relevant owners.

EU Declaration of conformity
Hereby, Schneider Electric Industries declares that this product is in compliance with the essential requirements and other relevant provisions of RADIO EQUIPMENT DIRECTIVE 2014/53/EU. Declaration of conformity can be downloaded on:se.com/docs.