True Tidy SPIN-800 True Clean Mop and Bucket System User Manual

: June 6, 2024
: True Tidy

Table of Contents

IMPORTANT SAFEGUARDS & INSTRUCTIONS
PARTS & ACCESSORIES
ASSEMBLY INSTRUCTIONS
MOP PAD CLEANING INDICATORS & FILLING METHODS
USAGE INSTRUCTIONS – MOPPING
CARE & CLEANING
TROUBLESHOOT
WARRANTY
WARRANTY EXCLUSIONS AND LIMITATIONS
LIMITATION OF DAMAGES
CONNECT WITH US
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**True Tidy SPIN-800 True Clean Mop and Bucket System User Manual

**

IMPORTANT SAFEGUARDS & INSTRUCTIONS

At True & Tidy, safe performance is our top priority with any consumer product, so that you can use and trust our products confidently. Please use and operate product with due care and attention placed on the following operating instructions and precautions.

Carefully read all instructions before operating the spin mop for the first time.
This appliance is not intended for use by children or persons with physical, mental or sensory capabilities, or lack of experience and knowledge without the supervision or instruction concerning the use of the appliance by a person responsible for their safety.
Use spin mop on floor surfaces only. Do not allow any cleaning solution on people or pets.
Ensure the spin mop is properly assembled before use.
Only use attachments or accessories provided and specified in this instruction manual.
Never use the spin mop without the mop pad.
Store the spin mop indoors in a cool, dry place.
Do not fill the water tank with hot water. Distilled or filtered water is strongly recommended.

PARTS & ACCESSORIES

PARTS & ACCESSORIES
PARTS &
ACCESSORIES

PARTS & ACCESSORIES

ASSEMBLY INSTRUCTIONS

TIP: Purchase extra mop pads at www.trueandtidy.com

MOP PAD CLEANING INDICATORS & FILLING METHODS

MOP PAD CLEANING INDICATORS

FILLING METHOD

Method A: Pour clean water directly into the clean water fill port
Method B: Lift the clear top cover and fill water directly into the reservoir underneath it, securely close the cover after filling.

USAGE INSTRUCTIONS – MOPPING

USAGE INSTRUCTIONS - MOPPING USAGE INSTRUCTIONS -
MOPPING

Spinning Speed	Function	Operations
Low	Wetting and moistening the mop pad	Continuously spin the mop at a slow

and gentle pace. Suggested 4-5 times Orange indicator should not
High| Cleaning and drying the mop pad| Rapidly spin the mop. Suggested 15-18 times Orange indicators should appear

TIP: Purchase extra mop pads at www.trueandtidy.com

CARE & CLEANING

Remove the clean reservoir top cover
Remove the engine cover
Rinse down all the internal components and place back the parts

Use the drain outlets or plug to discard of the used, dirty water
To clean the outer surfaces of the spin mop, gently wipe down with a damp cloth
Do not store the spin mop outdoors or in harsh conditions, store indoors in cool, dry place
Microfiber mop pads are washable and reusable

TROUBLESHOOT

Problems	Solution
The pole is unstable and is sliding up and down in heights	Check the gear

latch and make sure it is locked/re-engaged before mopping.
The mop is not spinning and a lot of force needed spin the mop head| Recheck to make sure the gear latch has been unlocked/disengaged.
Mop head wiggles too much while spinning| Make sure the mop head is aligned properly with the central bearings.
Mop pad is not clean|

Make sure the mop head is aligned properly with the central bearings.
Sometime stubborn dirt/grimes still remains on the mop pad, spins slowly and let the mop pad absorb more water to loosen the dirt.

WARRANTY

TRUE & TIDY One Year Limited Warranty

True & Tidy warrants to the original purchaser of Brand New True & Tidy branded device or accessories shall be free from defects in materials and workmanship under normal use ( as instructed in True & Tidy’s device user manual) for a period of one (1) year from the date of
purchase from True & Tidy or its authorized resellers.

If such a defect arises and a return authorization request is received by True & Tidy within the applicable Warranty Period, True & Tidy will, at its choice and to the extent permitted by law, either (1) repair the defective Product at no charge, using a new or refurbished replacement parts or (2) replace the defective product with a new or refurbished product. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies.

Shipping and handling charges may apply except where prohibited by applicable law. Any replacement product will be warranted for the remainder of the original warranty period or
thirty (30) days, whichever is greater, or for any additional period of time that may be required by applicable law.

To obtain a repair or replacement under the terms of this warranty, contact customer service
for return authorization. Please be sure to have your proof of purchase ready.

If you have any questions regarding this warranty, you may contact us through our website:
www.trueandtidy.com

Customers located outside of the continental US will be responsible for all international shipping charges for your return or replacement.

WARRANTY EXCLUSIONS AND LIMITATIONS

This Limited Product Warranty applies only to the original purchaser of the True & Tidy branded Product that was purchased from True & Tidy directly or True & Tidy ‘s authorized reseller.

Without limiting the foregoing, the Limited Product Warranty does not apply to any (a) True & Tidy products and services other than the Brand New True & Tidy branded products which are purchased directly from True & Tidy or from True & Tidy‘s authorized reseller, (b)non- True & Tidy products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or True & Tidy reasonably believes to be, stolen, (d) consumables (such as cleaning pads). This Limited Product Warranty does not apply to third party products or accessories, including but not limited to products with the “Made for True & Tidy” or “Works with True & Tidy” logos or advertising.

This Limited Product Warranty does not apply to a product or part of a product that has been replaced, repaired, serviced, altered, refurbished or modified by anyone who is not authorized by True & Tidy, nor does it apply to any cosmetic damage such as scratches and dents. In addition, this Limited Product Warranty does not apply to damage or defects caused by (a) use with non- True & Tidy products such as non- True & Tidy steamer liquid; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the product such as discoloration of product; or (d) operating the product (i) outside the permitted or intended uses described by True & Tidy under True & Tidy‘s Product User Manual , (ii) not in accordance with instructions provided by True & Tidy, or (iii) with improper voltage or power supply, water or other addon products.

No True & Tidy, authorized reseller, distributor, agent, reseller, or employee is authorized to make any modification, extension or addition to this Limited Product Warranty. If any term contained herein is held to be illegal, void or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

If you have any questions regarding this warranty, you may contact us through our website: www.trueandtidy.com

LIMITATION OF DAMAGES

Except to the extent prohibited by applicable law, True & Tidy shall not be liable for any incidental, indirect, special or consequential damages, including, without limitation, loss of profits, revenue, resulting from any breach of express or implied warranty or condition or under any other legal theory, even if True & Tidy has been advised of the possibility of such damages. True & Tidy warranty and liability is only limited to replacement of the defective item.