OPTUS 4G Internet Home Wireless Broad Band Plans User Guide

OPTUS 4G Internet Home Wireless Broad Band Plans

1. Prepare

•  Your Optus nano-SIM card.

• View the label on your device to get the default login information. The following figure is for your reference only.

2. Insert your Optus nano-SIM Card

Open the slot cover at the bottom of the device and insert the nano-SIM card

Power on Your Device

Connect the power adapter to your device and then your device will be powered on and connect to the Internet automatically.

4. Access the Internet

• WiFi: Get the default WLAN SSID and WLAN key (password) on the label and connect to the WiFi network with your mobile device, and then access the Internet.

• Network cable (RJ45): Connect with the computer via port WAN/LAN1 or LAN2 and access the Internet.

5. Change Your Device Settings

You can change the device settings by logging in to the 4G CPE web page

•  View the label on your device to get the default Device Manager Website IP address and Website Password.

• Launch the Internet browser and enter the Device Manager Website IP address in the address bar.
• Input the Website Password and then click Login.
•  After the 4G CPE web page is opened, you can change the WiFi SSID, password or other settings.

WPS Function

Your device supports the WPS function. You can use this function to connect a client to your device

• Press the WPS button on your device to activate the WPS function.
• . Enable the WPS function on your client.
•  Follow the system prompts on your client to establish the connection.

Indicator Lights and Interfaces

1. Power
   On: Power is on and external power supply is working normally.
   Off: Power is off.

2. WiFi
   On:
   • WiFi works normally 
   Blinking:
   • WPS is activating.
   Off: WiFi is off.

3. Network
   Red on: The device is in error status.
   • The device is not registered to the mobile network.
   • There is no nano-SIM card inserted.
   • There is no network service available.
   Green on: The device is registered to the 2G/3G mobile network.
   Green blinking: The device is connected
   to the 2G/3G mobile network and data is being transferred.
   White on: The device is registered to the 4G LTE network.
   White blinking: The device is connected to the 4G LTE network and data is being transferred.

4. WPS key
   Press this key to activate the
   WPS function.

5. External
   antenna port
   Connect to external antennas

6. LAN ports
   WAN/LAN1 port: Connect to a PC.
   LAN2 port: Connect to a PC.

7. Power port
   Connect to the power adapter.

8. nano-SIM
   card slot and reset hole
   Insert your nano-SIM card.
   Reset hole: Press and hold for about 3 seconds to restore your device to the factory settings.

Troubleshooting

Internet Related Problems

• Symptoms
  Possible Problems/Solutions
  I cannot access the Internet at all.
  • Please check your device settings.
  • Please wait 1~2 minutes for the device to initialise.
  • Check your network indicators.
  The download or upload speed isvery slow.
  The speed is dependent on signal strength. Check your signal strength and network type.
  I cannot visit the 4G CPE web page.
  • Make sure youʼve entered the correct IP address. You can view the label on your device to get
  the default IP address.
  • Only use one network adapter
  in your PC.
  • Do not use any proxy server.

•  I cannot establish the WiFi connection between my device  and the client.

•  Make sure the WiFi function is active.
  • Refresh network list and select the correct SSID.
  • Type the correct network key (WiFi password) when you connect to the device.

• Problems with the passwords.
  • For the default WiFi connection
  password and the default password of the 4G CPE web page, please check the label on the device.
  • If you changed the passwords
  and forgot them, you need to
  restore the device to the factory
  default settings.

Getting More Help

• You can get help by:
  • Phone 133 937
  • Visiting optus.com.au
  • Message us 24/7 in My Optus app or
  contact us at optus.com.au/contact

Legal Information

Copyright © 2021 Optus Pty Ltd.
All rights reserved

No part of this publication may be quoted, reproduced,n translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of Optus.

Notice
Optus reserves the right to make modifications on print errors or update specifications in this guide without prior notice.
Disclaimer
Optus expressly disclaims any liability for faults and damage caused by unauthorised modifications of the software.
Images and screenshots used in this guide may differ from the actual product. Content in this guide may differ from the actual product or software.
Trademarks
Other trademarks and trade names are those of their respective owners.

Warning and Notice

Safety Precautions

• Some electronic devices may be susceptible to electromagnetic\ interference. Locate the device away from a TV set, radio and other electronic equipment to avoid electromagnetic interference.

•  The device may interfere with medical devices like hearing aids and pacemakers. Consult a physician or the manufacturer of the medical device before using it.

• Please keep yourself at least 20 centimeters away from\ your device.

•  Do not use your device in dangerous environments such as oil terminals or chemical factories where there are explosive gases or explosive products being processed.

•  Please use original accessories or accessories that are authorized by Optus. Unauthorized accessories may affect the device performance, damage the device or cause danger to you.

•  Do not attempt to dismantle the device. There are no
  user-serviceable parts.

• Do not allow the device or accessories to come into contact with liquid or moisture at any time. Do not immerse the device in any liquid.

• Do not place objects on top of the device. This may lead to overheating of the device.

•  The device must be placed in a well-ventilated environment for use.

• Do not expose the device to direct sunlight or store it in hot areas. High temperature can shorten the life of electronic devices.

•  Do not allow children to play with the device or power adapter.

•  The device is for indoor use only. Do not use the device outside.

•  For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible

Cleaning and Maintaining

• Use an antistatic cloth to clean the device. Do not use chemical or abrasive cleanser as these could damage the plastic case. Turn off your device before you clean it.
• Use the device within the temperature range of –20°C ~ +55°C, and the storage temperature range is –40°C ~ +70°C. The humidity range is 5%~95%.
•  Do not use your device during a thunderst

Limitation of Liability

To the extent permitted by law, Optus shall not be liable for any loss of profits or indirect, special, incidental or consequential damages resulting from or arising out of or in connection with using of this product, no matter whether or not Optus had been advised, knew or should have known of the possibility of such damages, including, but not limited to lost profits, interruption of business, cost of capital, cost of substitute facilities or product, or any downtime cost.

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