CAT BOAT DCA013 Smart Pet Feeder User Guide

DCA013
Smart Pet Feeder

PRODUCT OVERVIEW

1. Cover
   Place desiccant

2. Translucent storage bucket After the granary is installed into the main body of the fuselage, do not disassemble

3. Main control button
   1. Initial setting: long press the button for 5 seconds, after the beep, you can switch to Bluetooth network configuration and AP network configuration mode
   2. Restore factory settings: Press and hold the button for 10 seconds to unbind the device and clear the information and settings in the device

4. Distribution network breathing light
   Lack of food (orange is always bright) Grain blocking (red always on) Distribution network (white flashing) Normal operation (White always on)

5. Food outlet
   

6. 6° inclined food bowl 304 stainless steel

INVENTORY

Product display

COMPONENT LIST

Feeder body| ABS plastic food bowl| Desiccant pack

1.5mUSB cable| Product Manual| Stainless steel food bowl

PRODUCT INSTALLATION

Step 1: Battery installation
Put 4 AA batteries into the battery compartment, As a backup power source ‘Please make sure there is no grain in the barrel before installing the battery The barrel can be installed upside down
** Attention: This is an emergency power supply for paver failure. If there is no such requirement you can skip this step
Step 2: Power cord installation
Press the USB cable flatly into the bottom power cord slot
Step 3: Food bowl installation
Place the main body on a level surface install the food bowl below the grain outlet
Step 4: Connect the power supply**
Take out the body of the smart feeder and insert the power cord into the power adapter socket at the bottom of the body to ensure that it is firmly inserted

PRODUCT INSTRUCTIONS

Step 1: Open the top cover
Open the cover and add pet food

Step 2:Add desiccant
Place desiccant evenly into the box behind the top

Step 3: Add device
To download the app, press Prompt to add a device, set a mobile Feeding plan
Step 4: If manual feeding is needed
Press the manual feed button three times, One portion of grain can be produced (about 10g-15g)

DEVICE NETWORKING

Step 1: app download (scan the right QR code)

1. users can search for ‘Smart Life’ in the APP Store to download.
2. Android users can search for -Google Play” APP in the browser, search for “Dept smart’ in “Google Play, and download and register. The equipment needs to be connected to the power supply first, and then the distribution network operation.

https://smartapp.tuya.com/c17

Step 2: Device power-up
Power on the device: open the battery cover at the bottom of the machine, insert one end of the free USB cable into the USB hole at the bottom of the machine, and the other end into its own adapter or the socket with USB interface, and then connect the device to the power supply.
Step 3: Equipment distribution network
At present, the device supports two network configuration modes: Configuration One and Configuration Two. You can choose one of the two. It is recommended that users use Configuration One first. If this configuration fails, you can switch to Configuration Two. Note that the network configuration The process needs to be completed within 3 minutes, and the timeout needs to be triggered to enter the distribution network again.

Configuration Mode One

1. Put the device on the power and let it stand without long-pressing the button to ensure that the indicator light is flashing slowly
2. Open the APP and mobile phone Bluetooth, click the ‘+’ sign in the upper right corner of the APP homepage to enter the device list, and enter the device that pops up at the bottom of the APP to add;
3. Confirm that the device indicator is flashing slowly, and enter the wifi password as prompted by the APP to ensure that the phone is connected to a 2.4G wifi network;
4. After the network configuration is successful, the iris will be steady white, indicating that the device is connected to the network, and you can use the APP to remotely control the device.

Configuration Mode Two

1. Put the device on the power and let it stand, press and hold the button for 5 seconds, release it after a beep, and observe to confirm that the indicator light is blinking in a breathing mode
2. Open the APR turn off the Bluetooth of the mobile phone, click the ‘+” sign in the upper right corner of the APP homepage to enter the device list select the smart feeder and click to enter, then click the network configuration mode in the upper right corner to switch to “hotspot network configuration (compatible mode)”;
3. Confirm that the device indicator light flashes in a breathing mode, and enter the wifi password as prompted by the APP to ensure that the phone is connected to a 2.4G wifi network. After the input is complete, enter the hotspot network configuration instruction page;
4. Select the network starting with SmartLife- in the network configuration list to connect. After the connection is successful, return to the APP to enter the network configuration progress page;
5. After the network configuration is successful, the iris will be steady white, indicating that the device is connected to the network, and you can use the APP to remotely control the device.

Step 4: Network distribution failure troubleshooting
(1)Router troubleshooting

1. Please confirm whether the router password you entered is correct, and pay attention to the WIFi account or whether there are spaces and case problems before and after the password;
2. Please confirm that you are connected to a 2.46 band network. At present, the device does not support 5g band network, that is, the default network name is WiFi network with the word – 5g
3. Make sure that the encryption method in the wireless settings of the router is WPA2-PSK, the authentication type is AES, or both are set to automatic. The wireless mode cannot be 11n only.
4. if the router enables wireless MAC address filtering, you can try to remove the device from the routers MAC filtering list to ensure that the router does not prohibit the device from connecting to the Internet, or turn off MAC address filtering:
5. Wake sure that the router has enabled the DHCP service. If it is not enabled, the IP address will be occupied. Among them, 3, 4, and 5 belong to the professional field and need to contact the router manufacturer for adjustment.
   (2) other problems
   Please troubleshoot the router first, and then scan the WeChat QR code at the end of the manual to feedback on the problem. Please provide the router brand and model when giving feedback.

Color description of indicator light

Self-check table of machine status (subject to the form of main control key on)

White flashing: Bluetooth standby network| White breath: Hot spot to be distributed| The white light is on: Already equipped
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Orange: Food shortage The grain is lower than the height detected by the optical eye in the cabin| Red: Block food Need to cut off the power and
re-energize, then take, Out of the turntable to clean up the grain| Flashing red Enter the production test mode,
you need to cut off the power and re-power it to restore
Off: The device has no power or battery mode, you need to remove the battery, only connect the USB cable, and plug the USB cable again

BASIC PARAMETERS & MATTERS NEEDING ATTENTION

pet food with a diameter greater than 10mm
Power supply:5V 1A| Communication method:Wi-Fi connection (2.4GHz)
Communication distance:30m| Warranty period :1 year

Precautions

1. Please use it in an indoor environment, do not use it in direct sunlight such as a balcony.
2. Do not drop items other than pet dry food into the storage bucket, otherwise, there is a risk of causing equipment abnormalities or causing pets to eat by mistake.
3. To prevent pets from falling, it is recommended to place the feeder in a corner or against a wall.
4. Please cover or store the power cord to prevent pets from biting the cord and causing dangerous situations such as electric shock.
5. Do not disassemble or modify the device by yourself.
6. This product does not support pet food with special shapes, holes, and a diameter greater than 10mm. It is only suitable for dry pet food do not add wet food.
7. The shape and density of pet food grains will cause a certain deviation in the capacity of the grain bucket.
8. The number of grams of grain per serving varies due to different grain densities.
9. In the case of a battery power supply, the standby time can be up to 8 days. Please install the battery in advance before traveling.
10. Do not directly push the turntable into the equipment, it will cause damage to the components, please watch the video.
11. To disassemble the turntable, put it into the hole by hand and pull it up. After the turntable is taken out, the inside can be wiped with a wet wipe, please do not wash with water

FAQ

Network configuration timeout/Network configuration failure

1. The wifi password is incorrectly entered (the small eyes that can open the input page)
2. Connected to a 5G network (generally a router will release 2 frequency bands, 2.4G and 5G, check whether the wifi name has the word 5G, if it is connected to 2.4G, you need to contact the router manufacturer to turn off the 5G signal)
3. The connection line is not plugged in well or the connection line is damaged, you can check whether the light is displayed normally
4. Whether the status of the device indicator is correct (flashing quickly or breathing, if it is breathing, check whether the APP is switched to the hotspot distribution mode)
5. User operation problems, check whether the operation is in accordance with the network distribution process and ensure that the machine is close to the router Check whether the network status of the device to be configured is consistent with the APP’s network configuration mode. The indicator corresponding to the Bluetooth configuration network flashes slowly, and the indicator corresponding to the AP network configuration flashes in a breathing manner. The Bluetooth configuration network needs to turn on Bluetooth, and the AP network needs to turn off Bluetooth

No food for feeding plan

1. Check whether the turntable is installed properly
2. Check whether the food is stuck (picture or video, judge whether the indicator light is red)
3. APP can’t control the output of grain, check whether the indicator light is always on, if it is flashing, it means the device has no network, and it is correct that no grain is output.
4. Pour out the grain, take out the turntable, trigger the grain to see if the motor does not turn, if it does not turn, the motor is abnormal, and the machine needs to be replaced
5. No food will be delivered under battery conditions. Please note that the device cannot interact with the APP under the battery condition, because there is no response after the APP control

No grain output on the device manually

1. Check the button: press the button 3 times and ask the user if he feels the button bounce, it may be that the button is malfunctioning
2. Check whether there is power check whether the indicator light is on, whether it is flashing, steady, or other colors, it means that the device has power
3. Check whether the operation is correct: press the button 3 times within 5 seconds, don’t be too eager, just use the normal speed button

APP manually adds meals without paying

1. Check whether the device has a network: check whether the indicator light is normal and always on, if it is, there is no problem when powering on, and you can perform step 2 troubleshooting
2. Check whether the motor is abnormal: put your ears close to the machine to see if you can hear the rotating sound, or pour out the grain, take out the turntable, operate the grain, and see if the motor rotates
3. Check if the turntable is installed

Abnormal grain output

1. Check whether the turntable is installed
2. If several copies are issued, it may be an old machine. The feeding plan set before will also be executed. First, delete all the feeding plans and reset them.
3. Grain delivery is non-stop. If the cause of the turntable is eliminated, it may be a machine problem. A 30-second video must be provided and returned to the factory after confirmation

Other

1. The device is powered off, do I need to re-configure the network?
   No need to re-operate the distribution network, the module will automatically work

2. Can the feeder be washed with water?
   It is recommended to take out the turntable and wipe it with a wet wipe

3. Why does the machine turn up bright orange?
   Check whether there’s food in the machine that covers the optical eye, if it does, the machine would define current mode as a food shortage condition. That’s when the light is orange. When the food inside turns full and leaves the optical eye away, the light will switch to white as the machine condition is defined as common-operated.

4. Yesterday the device was equipped with the Internet, but the device disappeared on the APP today?
   There may be a problem with the button rebound of the device, and it must be returned to the factory after confirmation

5. The feeding plan has been deleted, and it is still executed when the equipment arrives?
   Delete all plans first and reset

6. The user operates manual grain output, but the equipment does not respond?
   User operation problems, tell users not to rush when operating, Press 3 times within S seconds

7. How much grain can the feeder hold?
   It varies according to the density of the grain, about 2.5 kg. About one cat for half a month

8. Why does the indicator light not light up?
   Need to check whether it is during the energy-saving period of the machine, from 11 pm to 7 am

9. Can the indicator light be turned off?
   Yes. S times’ press on the main control button to shut the light.

10. Can multiple people control the device?
    When successfully connected, find and click the icon in on the device control page, click Sharing Device and input the phone number to send a device sharing invitation

11. The device flashes in the camera?
    This is the infrared light emitted by the optical eye of the device is detected by the camera. Normal human eyes can’t see

12. Will food be delivered successfully when the device is powered by a battery?
    I will do if the feeding plan is previously set

13. The user has changed the router at home, does the device need to be re-configured?
    Yes, it should be noted that you need to long-press the 10-second button to unbind or operate to unbind at the append (click the icon in the/upper right comer of the control page to enter the secondary page, pull to the bottom, and click unbind), and then carry out the distribution network operation

14. Is the feeder available abroad?
    Yes, as long as there is a 2.4g network, there are currently 4 APP versions: China, Korea, Japan, and Taiwan. The adapter is also compatible with foreign voltages, and foreign voltages between 100-240y are applicable

15. How long does the machine stand by on battery?
    7-8 days, can not interact with APP under battery condition

16. Machine size

| Add exclusive pet consultant to learn more
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https://u.wechat.com/MFcUtehAew9vQ91sefiiWeY

FCC Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body.

Shanghai Niaoyu Huaxiang Pet co., Ltd
Address: Room 901, Block H, Xuhui Vanke Center, Xuhui District, Shanghai
Post Code: 200030
Phone: 021-68453391
All contents in this document have been carefully checked. If there are any printing errors or misunderstandings in the contents, please consult our company. Note: If there is any technical improvement of the product, it will be included in the new manual without further notice. If there is any change in the appearance and color of the product, the real object shall prevail.

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